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Square for Retail Logo

Square for Retail

4.7
(469)

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POS & inventory management for retail businesses

(27)

Square for Retail Pricing, Features, Reviews and Alternatives

Square for Retail FAQs

Q. What type of pricing plans does Square for Retail offer?

Square for Retail has the following pricing plans:
Starting from: $60.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Square for Retail?

Square for Retail has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Square for Retail support?

Square for Retail supports the following languages:
English, French, Japanese, Spanish

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Q. Does Square for Retail support mobile devices?

Square for Retail supports the following devices:
iPad

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Q. Does Square for Retail offer an API?

No, Square for Retail does not have an API available.

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Q. What other apps does Square for Retail integrate with?

Square for Retail integrates with the following applications:
QuickBooks Online Advanced, Square Point of Sale, Square Payroll, Quickbooks Online, Instagram, Square Invoices, Square Appointments

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Q. What level of support does Square for Retail offer?

Square for Retail offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat

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Square for Retail product overview

Price starts from

60

Per month

Other

What is Square for Retail?

Square for Retail is a cloud-based point of sale (POS) system designed for retail businesses, which includes tools for inventory, customer, and employee management. The system allows users to track and manage multiple store inventories, create customer profiles, and includes an integrated time clock, enabling employees to clock in and out at the cash register.

Key benefits of using Square for Retail

  • Stock can be managed, adjusted, and transferred across multiple locations, with users automatically alerted to low stock levels and able to create purchase orders to be sent to vendors.

  • Customer profiles are automatically created from card transactions, allowing users to track purchase histories, record customer preferences, and add notes.

  • Item barcodes can be scanned, or users can search for items using keywords, and payments can be accepted in multiple forms, including cash, contactless, chip-and-pin, or magstripe cards, Android Pay, and Apple Pay.

  • Individual employee accounts can be created, granting access to POS features while maintaining control over settings and sensitive information.

  • The integrated time clock allows employees to clock in and clock out at the register, and users can track and edit employee timecards at any time.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Knowledge Base
    Chat

    Training options

    Videos

    Not sure about Square for Retail? Compare it with a popular alternative

    Starting from

    60

    Per month

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    495

    One-time payment

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    Why am I seeing this?

    Square for Retail pricing information

    Value for money

    4.5

    /5

    469

    Starting from

    60

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Square for Retail features

    Functionality

    4.6

    /5

    469

    Total features

    81

    14 categories

    Most valued features by users

    Inventory Management
    Alerts/Notifications
    Multi-Location
    Order Management
    Point of Sale (POS)
    Reporting/Analytics
    Billing & Invoicing
    Customer Database

    Functionality contenders

    Square for Retail users reviews

    Overall Rating

    4.7

    /5

    469

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.92/10
    Rating distribution

    5

    4

    3

    2

    1

    352

    95

    12

    7

    3

    Pros
    The super cheap and easy to use interface is awesome. Being able to carry a card reader at all times has improved the way I take deposits for gear rentals.
    The compactness of it was definitely appreciated and it was nice to have one, easy to find location for all the important statistics.
    The ease of use, the sleek feel, great customer service and great rates. I trust Square with my business and so should you.
    Cons
    I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.
    A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized. I provided the following to square.
    Square permits fraudulent chargebacks against your company.

    Overall rating contenders

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    Chase M.

    Owner

    Marketing and Advertising, 1-10 employees

    Review source

    Overall Rating

    Great for entrepreneurs

    Reviewed 3 years ago

    Transcript

    Chase M: My name is Chase. I am the owner of a branding and marketing firm and I give Square for Retail...

    JW
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    Janna W.

    owner

    Arts and Crafts, 1-10 employees

    Review source

    Overall Rating

    Square is super easy and I love it.

    Reviewed 3 years ago

    Transcript

    Janna: I'm Janna, and I'm an owner of a company in the arts and crafts industry. And I give Square For...

    AvatarImg
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    Maddie E.

    Health, Wellness and Fitness, self-employed

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Square for small business retail

    Reviewed 5 years ago

    Square was a cheap way for me to reach a larger demographic of people at the markets, it adds to my business's professionalism and I would recommend it to anyone.

    Pros

    I love the convenience of swiping a card, I love that it pays out quickly (far quicker than over my website) and it keeps peoples information from past square interactions they've done so you can send them a receipt.

    Cons

    I would love to have an offline setting so it could save the cards and charge when you reconnect. I don't always have a connection at the markets I'm working. I'm working currently with the smallest square phone connection so I also look forward to updating to the version that accepts debit cards too

    CH
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    Caleb H.

    Retail, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    Square Retail works great but the customer service is terrible

    Reviewed 4 years ago

    Overall it has been a great tool and finding a better solution has been tough. I have checked numerous POS systems and I end up just staying with square. I wish they would update there new register system like the retail app. I also wish they had better customer service. Without fail every time I have contacted square they say they will have to look further into the situation and contact me back but they never do. It has happen every time I have contacted square.

    Pros

    The software is great to do all transactions, returns and exchanges. I like the fact that it prints a barcode at the bottom of the receipt so when a customer comes back for a return we just scan the bottom of the receipt and the transaction pops right up.

    Cons

    I end up getting the new square register in hope that it would act just like the retail app for the Ipad. The fact is that square won't update the new register. It has no exchange option like the Ipad app does and you end up needing to set up both the Ipad and register. Square has known about this issue for years now. You can see the complaints on the square forum page. Square also does not have a spot for barcodes so you end up having to put your barcodes in the sku spots. The loyalty point system also has some problems. When you do a return it doesn't automatically take points back from the customer account.

    CB
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    Carrie B.

    Health, Wellness and Fitness, 1-10 employees

    Used monthly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Terrible Customer Service

    Reviewed a year ago

    Square has served it's purpose and opened a new way for transaction processing. Luckily there are now many other options.

    Pros

    Simple enough to add products and check out.

    Cons

    After using square POS for a few years, we switched to Shopify bc we also had an online store and needed to consolidate systems. We continued to pay for Square for a year although we were no longer using the system for anything other than to access old orders. When our office manager canceled the paid account, Square no longer allowed us to access the account at all. Our office manager spent several...

    DE
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    Daniel E.

    Nonprofit Organization Management, 1-10 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Excellent Software with Hardware Shortcomings

    Reviewed 2 years ago

    Overall, Square for Retail is a powerful software that allows you to take sales portably with a very small footprint. However, the hardware has catching up to do.

    Pros

    Square easily handles transactions for our church book stall. It provides up-to-date inventory and online reporting for tax purposes. You can easily add sales, promotions, and other tailor-made functions.

    Cons

    What I like least about this software is the hardware. We utilize the Square Terminal, which was attractive as a portable register in that it takes credit cards via swipe and chip, but also prints receipts. The optional scanner is even nicer to use. However, for the scanner to work, the terminal must be plugged into an outlet, which robs it of its portable nature. Additionally, adding inventory via the Terminal is cumbersome and slow. Imagine typing in inventory titles using a small smart phone that is slower than a smart phone.

    ML
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    Michelle L.

    Nonprofit Organization Management, 1-10 employees

    Used other for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Square Use by Non-Profit

    Reviewed 4 years ago

    We chose this software because we needed a way to take credit card payments that didn't involve opening up a web browser on a computer and hand entering in numbers. We use the readers and software to take in person payments at events. This has been such a great improvement to how we used to do it. It has sped up the registration process a lot. it has also given us an easy way to take payments for t shirts and pins at events where we could only take cash previously.

    Pros

    This was one of the least expensive options for taking credit card payments at events. When we signed up we even got 1 credit card reader for free. (Note that you do need reader 1 fore android phones and 1 for iphones). It was very easy to sign up and we got our card readers very quickly. The software is easy to use. I like that you can have multiple users. Also, a lot of people recognize and trust square so they have no issues providing their cards for scanning.

    Cons

    We haven't used the service/software for a long enough time to encounter any major bugs. Some cards (older, worn down) have a harder time scanning than others but that is a card issue, not an issue with the scanner.

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