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Square for Retail Pricing, Features, Reviews and Alternatives

Square for Retail product overview

Price starts from

60

Per month

Per Feature

What is Square for Retail?

Square for Retail is a cloud-based point of sale (POS) system designed for retail businesses, which includes tools for inventory, customer, and employee management. The system allows users to track and manage multiple store inventories, create customer profiles, and includes an integrated time clock, enabling employees to clock in and out at the cash register.

Key benefits of using Square for Retail

  • Stock can be managed, adjusted, and transferred across multiple locations, with users automatically alerted to low stock levels and able to create purchase orders to be sent to vendors.

  • Customer profiles are automatically created from card transactions, allowing users to track purchase histories, record customer preferences, and add notes.

  • Item barcodes can be scanned, or users can search for items using keywords, and payments can be accepted in multiple forms, including cash, contactless, chip-and-pin, or magstripe cards, Android Pay, and Apple Pay.

  • Individual employee accounts can be created, granting access to POS features while maintaining control over settings and sensitive information.

  • The integrated time clock allows employees to clock in and clock out at the register, and users can track and edit employee timecards at any time.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Knowledge Base

    Training options

    Videos

    Square for Retail pricing information

    Value for money

    4.5

    /5

    428

    Starting from

    60

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Square for Retail features

    Functionality

    4.6

    /5

    428

    Total features

    79

    10 categories

    Most valued features by users

    Inventory Management
    Multi-Location
    Order Management
    Point of Sale (POS)
    Alerts/Notifications
    Reporting/Analytics
    Billing & Invoicing
    Customer Database

    Functionality contenders

    Square for Retail users reviews

    Overall Rating

    4.7

    /5

    428

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.98/10
    Rating distribution

    5

    4

    3

    2

    1

    328

    82

    8

    7

    3

    Pros
    The super cheap and easy to use interface is awesome. Being able to carry a card reader at all times has improved the way I take deposits for gear rentals.

    AL

    ANDREW L.

    The compactness of it was definitely appreciated and it was nice to have one, easy to find location for all the important statistics.

    JR

    Jonathen R.

    The ease of use, the sleek feel, great customer service and great rates. I trust Square with my business and so should you.

    LK

    Lauren K.

    Cons
    I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.

    MA

    Melanie A.

    A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized. I provided the following to square.

    MA

    Melanie A.

    Square permits fraudulent chargebacks against your company.

    MA

    Melanie A.

    Overall rating contenders

    Overall Rating

    Great for entrepreneurs

    Reviewed 2 years ago

    Transcript

    Chase M: My name is Chase. I am the owner of a branding and marketing firm and I give Square for Retail...

    JW
    AvatarImg

    Janna W.

    owner

    Arts and Crafts, 1-10 employees

    Review source

    Overall Rating

    Square is super easy and I love it.

    Reviewed a year ago

    Transcript

    Janna: I'm Janna, and I'm an owner of a company in the arts and crafts industry. And I give Square For...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great for entrepreneurs

    Reviewed 3 years ago

    It is very easy to use and convenient for my customers

    Pros

    The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice.

    Cons

    The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to Use / Track Sales!

    Reviewed 4 months ago

    Overall it is easy for all of our team members to use!

    Pros

    We use square daily to keep track of sold items / integrate inventory / keep track of customers purchases.

    Cons

    We do not have any cons that come to mind!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Let Square free You

    Reviewed a month ago

    I Get paid without having to run around the office

    Pros

    I love that I can use my Square terminal anywhere. Whether I am at an event or in the back room, I can get paid.

    Cons

    I do find that sometimes the payouts can be confusing

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    Not likely to use Square again

    Reviewed 2 months ago

    Bad.

    Pros

    It's easy to use, affordable, and simple.

    Cons

    Customer service was horrible, and deactivated our business account multiple times w/ no reason for why. When we tried to set up new accounts, those were also automatically deactivated. We tried to resolve the problem with numerous customer service reps over many times, and the end result was the same: they all recommended using a different program from Square. YIKES. When your employees recommend using other programs, it's not great.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Cha-Ching, add MORE sales with Square

    Reviewed 2 months ago

    I do alot of craft fairs and want to provide customers the flexibilty & confidence when making their purchases. Square is a perfect solution, I can check my inventory, make multiple sales and email customer's receipt all within the Square App on my phone.

    Pros

    Square is user friendly and makes in person transaction a breeze. I am happy I could enter all my inventory, description and prices within the app. Making multiple sales is simple. Customer's recognize the square device on my phone and feel confident when I process their cards. The have the option to with swipe or tap. Most customer's input their email address or phone for receipts. I can also offer discounts, rewards and gift cards from the App.

    Cons

    Overall Iam happy with the using Square and have not had any issues yet. I've heard other merchants complain of lack of support. Also, if and when my business grows I may have to look into another service since it is more small business friendly

    Square for Retail FAQs and common questions

    Q. What type of pricing plans does Square for Retail offer?

    Square for Retail has the following pricing plans:
    Starting from: $60.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Square for Retail?

    Square for Retail has the following typical customers:
    Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Square for Retail support?

    Square for Retail supports the following languages:
    English


    Q. Does Square for Retail support mobile devices?

    Square for Retail supports the following devices:
    iPad


    Q. Does Square for Retail offer an API?

    No, Square for Retail does not have an API available.


    Q. What other apps does Square for Retail integrate with?

    Square for Retail integrates with the following applications:
    QuickBooks Online Advanced, Square Point of Sale, Square Payroll, Quickbooks Online, Instagram, Square Invoices, Square Appointments


    Q. What level of support does Square for Retail offer?

    Square for Retail offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base

    Related categories