Clover vs Square Online Comparison

Easy to use. Easy to setup (although not as easy as Square). A lot of businesses use it so it’s easy to train new employees.

System is a little pricey compared to Square.

How does a POS during COVID TIMES, not include photos on the online menu? Clover takes the register’s inventory list that is made for in-house ease of ordering and makes a million item list as a “online menu”. Customers are expected to read through the menu like a newspaper. How is this a good marketing strategy? Seams like an ABC rule for any POS company to perfect, if not in normal times, it should be a priority to fix immediately.

Rep sold the system as competitive to Square. We bought it only because the rep promised to build an online website for ordering, like square does for free. We didn’t know we will be getting a newspaper list filled with items that are priced “ FREE” because the price depended on the size of the drink, “ a modifier” . Hiring a person to give this some thought at clover would be a plus.

Somewhat easy to set up, and credit card processing did cut costs from our prior POS system. You pay for the look of the stations, the swivel can only make up for so many problems- in this case I'll be switching back to Square.

I've had every problem in the book with this software. I've been shut out and had to factory reset my stations, had all data and inventory erased. I've had to plug in ethernet cables every week because they Wifi is not compatible, and have had to reset admin profiles due to shut out. Me and customer service have had at least 20 calls, and most problems never seem to be resolved in the end. Of course it's not their fault, but there is only the option of getting a call, you can't email, or chat with anyone online, and some poor person in India is trying to figure out what is on your screen when the technology is going wrong.

My business switched to Clover Go for payment processing after Square kicked us to the curb because they decided, with no warning or notice, that they would not let certain law practices use the service. We had to scramble and locate a new program for payment processing needs. Clover stepped up and we have used them ever since. We can take all forms of credit card payments using Clover. Their rates are reasonable and the funds are posted within a couple of days. We are very pleased!

We love Clover and have nothing bad to say about it.

I use this to process payments at the door of a music venue, and it's perfectly functional. Nice to be able to pair the card reader to the device using bluetooth instead of having to use a headphone or power jack.

It's weird that sometimes, when I look back on the 'Transactions' screen, transactions that take place after 9pm PST that day don't show up. So I can't get a full review of my day's transactions? It doesn't store people's info for receipts like Square does, so if they want a receipt, they have to type in their phone number or email every time.

Nothing that you could not get with square... reconcillation is a head ache.. and acess to data is poorly laid out.

No Custmer Service, as it is outsourced to south east asia. We are still trying to cancelling our sevice even after 6 months. Constantly told they are working on it and will call us back, but you will never receive a call back. You just get ghosted. They low rates are deceiving since the tack on add on fees and the rates are varied depending on CC. They will quote you the cheapest rate for the low grade Credit Card to suck you in. We went back to Square, since they are upfront and transparent about all their fees.

A piece of equipment failed because of their crash and unable to use the system basically out of business until it is fixed and I had to pay for it. It’s been over a week already looks like another week.

Very unreliable I had a business you better have a back up system like Square and an iPad and a cash register

We switched and saved. Before, we were paying a certain percentage across the boards, with Square. Now we have great fees and pricing with Clover.

The thing I like the least, which is common with systems like Clover, it took a while to get acclimatized and for funds to make it to our account in a timely manner.

Not much to like about Clover. It gets businesses with its cheap entry pricing and variable processing rates sound good but in reality it will bleed you dry.

Everything about Clover is just terrible. It’s a clunky Android user experience, the “apps” are just annoying upsells for features that should be built into the point of sale, and the payment processing can be expensive if you get a lot of AMEX and Discover cards.

For a small business the concept here is good - an easy to use POS for little companies. It's well laid out and pretty easy to use.

Mystery fees that you get charged that the representatives are not up front about when you sign up for Clover. Read every word of the agreement very carefully and get everything in writing from the sales rep or you could stand to lose a lot of money!

My company recently switched from using Square POS to Clover. Clover seems to have more in depth features and (this may be totally unrelated) but doesn't have to connect and reconnect to our wifi constantly throughout the day.

The only con I can think of is that it's not quite as streamlined as Square was. There are many features, but the interface just isn't quite as simple. It's not difficult to use though, at all.

Nothing it’s not friendly and customer service is very bad

Nothing bad integration between the equipment and the online application

Clover is very user friendly, it's easy to make administrative changes to your items and track your totals on an as needed basis.

We have connectivity issues, sometimes it's daily, sometimes its only once a week. We've checked with our ISP and they said it's software connection issues. Also, there is a monthly fee associated with the Clover, that Apple Square does not have.

I like the analytics part and how easy it is to learn

The online ordering sucks u can’t cancel order placed from printing out / reschedule them

We never got an opportunity to use the equipment; Service was cancelled and now they want us to pay an extra $199 plus $150 to reactivate the account that we never used and was tricked into getting in the very beginning.

Very expensive fees and a ripe off. Too many expensive fees.

Fancy looking terminals online access to the account

Payments not being deposited to store account calling them since 2 months every time same answer we are working on it its 2 months now

The thing I liked most about clover was how easy it was to look at past payments.

The things i liked least about Clover was the fact that we weren't able to process refunds online.

The ease of use of the online pos systems.

That they changed my customers extra fees for using a credit or debit card. On top of what I was already paying them monthly.

Easy to scan keep up inventory

No cons were added to this review

I like that Clover offers to take payment online from my customers and that they allow me to send invoices to my customers so they can pay online without storing their card information.

I don't like that I can't track my invoices sent and send reminders to my customers based on the same invoice; I have to send a completely new invoice if they lose it. I also don't like that I can only send invoices via mail; it would help if I could send invoices via text too.

Clover merchant system has tons of apps that are created by third parties as well as clover. There is a lot of different options and features with this product that allows you to quickly Easily retarget your customers.

Clover doesn’t have many cons. The online store you’re able to create for your store doesn’t have enough templates and features available yet.

We're able to easily process our transactions through the terminals as well as remotely online.

The product is fantastic. The only thing I wish was that the processing terminal was the first page that opened up.

Clover is easy to set up and easy to use. It's very intuitive, runs reports for you and their customer service is wonderful.

Although they may have updated this recently, when we used Clover you could not run custom queries.

It combines online ordering options and also shows any perks that the restaurants may have

I would prefer the app have an icon for the restaurants that has perks instead of me having to go into individual restaurant to see if they have perks or not

The clover has more features like time clock, inventory, calculators and so so much more than your standard credit card processor. This system can run your whole business. It is easy to use much like an apple tablet and you are able to customize your apps to fit your business. And trust me there is an app for almost every thing you would need.

I like everything but I do feel like we are under utilizing a lot of its features. Maybe some online training for for our staff would be a good idea