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Square Online Logo

Square Online

4.7
(250)

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Website designing tool for eCommerce businesses

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(14)

Square Online Pricing, Features, Reviews and Alternatives

Square Online product overview

Price starts from

29

Per month

Flat Rate

What is Square Online?

Start selling online today. Design and launch your eCommerce website with Square Online Store now for FREE. Theres no startup costs or monthly fees. Only pay when you make a sale, just 2.9% +30 cents per transaction. Square Online Store works seamlessly with Square Point of Sale to automatically sync your online and in-store orders, items, and inventory. No more overselling and manual reconciling. Plus, connect to Instagram and sell on social media, offer shipping or in-store pickup, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
Phone Support

Training options

Videos

Square Online FAQs

Q. What type of pricing plans does Square Online offer?

Square Online has the following pricing plans:
Starting from: $29.00/month
Pricing model: Free, Subscription

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Q. Who are the typical users of Square Online?

Square Online has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Square Online support?

Square Online supports the following languages:
English

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Q. Does Square Online offer an API?

Yes, Square Online has an API available for use.

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Q. What level of support does Square Online offer?

Square Online offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support

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Square Online pricing information

Value for money

4.6

/5

250

Starting from

29

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Square Online features

Functionality

4.6

/5

250

Total features

72

6 categories

Most valued features by users

Third Party Integrations
API
Customizable Branding
Reporting & Statistics
Reporting/Analytics
Customizable Templates
Data Import/Export
Order Management

Functionality contenders

Square Online users reviews

Overall Rating

4.7

/5

250

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.27/10
Rating distribution

5

4

3

2

1

199

43

3

1

4

Pros
Ease of use and an excellent support team makes Square Online a fabulous option. The templates are designed to look good on both desktops and mobile devices.
The ability to add multiple photos and contiually edit photos is probably what I like best. Description of product tells only some about the product.
The website looks good and is easy for a customer to use. I don't have to spend a fortune on it and I don't have to be tech savvy.
Cons
I also dislike the fact that I am unable to pick and choose what types of services require a contract and which ones do not.
Setting up and editing products and pricing is hard to do.
The functionality of the system. The back office.is hard to learn and it's a learning curve for someone new.

Overall rating contenders

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Janiece S.

Owner/Lead Consultant

Management Consulting, 1-10 employees

Review source

Overall Rating

Awesome Payment Platform

Reviewed a year ago

Transcript

Janiece S.: Hi, my name is Janiece and I am the owner of a consulting firm, and I give Square Online...

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Rick H.

Director of Sales

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

A godsend for the restaurant industry.

Reviewed a year ago

Transcript

Rick H. : Hi, I'm Rick. I'm a director of marketing. Today, we're going to be reviewing Square Online,...

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Rick H.

Verified reviewer

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A godsend for the restaurant industry.

Reviewed 2 years ago

Our customer used to sell physical gift cards through Costco and saw tens of thousands of dollars of cashflow and business through that channel. Covid 19 killed his physical gift card business. Not only did Square come to the rescue, it made online purchase a snap with their web portal and email fulfillment. We were able to generate tens of thousands of dollars in gift card sales and put the whole process into play within minutes. It was literally a money machine during the Christmas Season.

Pros

We were able to implement a digital gift card program for our restaurant clients in minutes. We don't use Square for regular in-person credit card processing at all we simply set up the online digital gift cards in the weeks leading up to Christmas and generated tens of thousands of dollars in cash-flow for the client and guaranteed business in the weeks that would follow our Covid-19 holiday lockdown. It...

Cons

Wish I had discovered how easy implementing a gift card program was sooner. There are no Cons as far as I'm concerned. It doesn't matter what POS or payment processor you use now. There is room to add Square for gift cards to any operation. The percentage they charge for payment processing is twice what the mainstream processors charge, but there is ZERO cost associated with selling or redeeming the gift card so for many companies it works out to be much cheaper than other gift card programs.

CL
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Cassidy L.

Consumer Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Square has been a great place to grow my online presence through the years

Reviewed a month ago

Overall I have enjoyed my square experience, I have learned a lot about building a site and creating the image in my head into real life. It is affordable for my needs and square as a whole has many resources outside of the online platform that I utilize so it make a great one stop shop.

Pros

I love most that it is so easy to learn on and utilize. It has been a great help in creating my online platform and landing page for clients. I have been able to create a site that matches my brand perfectly and over time has grown with me. The price points as well are great and truly adjustable to what you need in the moment. If you are just starting out and only need the domain you can do that, if you want more as you grow you can do that too. It is a great place to learn new skills and create what's in your mind, especially if this process is all new to you.

Cons

Right now I am expanding into a blog and they have a story feature that is suppose to be their version of a blog. It would say this is the thing I would like to see expand a bit, it is not as easily customizable. For example I can only put in one picture at the top and then the rest is text. I don't have the ability to add more pics. This is a new feature though so if you looking to only do a blog as you business I would look to a site that is more geared towards that. If you looking for a place to just build a site though with products or services then this is a great resource.

AR
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Anonymous Reviewer

Verified reviewer

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Horrible service

Reviewed 17 days ago

I have over 2000 locked up with Square, and the never released it even after asking me to fill up forms, and over 5 phone calls with a customer support agent who escalated the case and no result been provided.

Pros

I have over 2000 locked up with Square, and the never released it even after asking me to fill up forms, and over 5 phone calls with a customer support agent who escalated the case and no result been provided.

Cons

I have over 2000 locked up with Square, and the never released it even after asking me to fill up forms, and over 5 phone calls with a customer support agent who escalated the case and no result been provided.

HT
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Heather T.

Food Production, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Excellent Product with Hidden Costs!!

Reviewed a month ago

Functionality of the website and operation is excellent. Customer service and knowledge of staff is not what it should be and information regarding fees is unclear.

Pros

I loved how easy everything was and that it was very similar to the way Apple products work.

Cons

There are a LOT of hidden costs with Square. We were going to use Square for our entire operation as it has features for a food business that no one else in the market has. Unfortunately Square charge 50p per online order that is not explained clearly on their website. As we process thousands of orders per week that cost is huge compared to rivals. Square were unable to provide an explanation of what that 50p per order was for and as it can’t be justified we cannot transfer our complete customer base to Square.

CR
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Caretha R.

Consumer Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Review For Square

Reviewed a year ago

Great ! Experience and they are top the line merchant services that I have ever known. I look forward to more upgrades like Weebly and more of their great , convenient , easy to use, feature and services.

Pros

The merchant service fit my business industry, products and services. The upgrade of services and feature are awesome!

Cons

Need a easy shipping on the online website shipping admin with the weight, shipping prices and a easier one time payment link just for businesses without the campaign because it is political. So make a separate link that fits embed code on the features and make it easier to embed. And I can not receive what ever business sales amount of a purchase over 50,000.00 each transactions. I have to make partial payments through the website for one purchase transaction (For Example: if a sale is 115,000 and the transaction only excepts 50,000.00 per transaction; so there will have to be 3 purchase transactions. That's horrible. I need only one transaction per purchase at any price and they can still add other purchases if selected and add to total.

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