Clover vs Toast POS Comparison

Easy to train my employees on Adding items was a breeze Setup was done in less than 45 min Chip reader and pos all in one package with the clover mini Easy for guests to read and you can send receipt via email....etc..

It is a bit more expensive than other POS machines but well worth it. The best POS machine I have purchased and worked with.

The POS hardware was slim and nice looking.

This was a hard sale from the beginning. They roped me in with promises and demonstrations of greatness. I bought the system only to find out that most of what they promised could only be accomplished with additional purchases.

When we change to clover, we thought it was going to be difficult for us to learn how to use it. We were wrong it, was really easy to use and install. One of the things I love about it is, that I can add products remotely on the inventory. I can also verify the transaction remotely from my pc or my phone. The customer support is great, they immediately call back when you contact them for any problem you have with the machine, transactions, or any question you have. You can also add more features to your pos because they have a app store, which let's you add online orders, id verification, etc.

Our business is a grocery store and restaurant, so we have the ebt program for the grocery store. It would be great if the clover machine with detect which items are ebt and which aren't ebt elegible. That way we wouldn't have to do 2 different transactions, because it does take more time for cashiers to charge what the customer is buying.

Very simple to use and looks good for customers. Gives the front counter a sleek, futuristic look.

No flash, locked down ecosystem, activation locks, and limited pos functionality

It's cute in the store as a pos system nothing else

Customer service support is absolutely horrible. They've been holding thousands of dollars from our account with no explanation. We've been running after them for a month trying to get our money and nobody answers. Customer service support team hangs up, answers and then hangs up because "I don't want to deal with this today". and emails go unanswered for weeks. When I finally get in touch with someone over the phone, they put me on hold for 30 minutes to then transfer me to the end of the call survey, and then hangs up. It's absolutely horrible. Worst customer service support in the World.

I like how I can customize my POS with different apps.

The pricing was a bit too high to stay with them.

Customer service and training was great. POS system is easy to use

Merchant processing fees but very comparable/competitive to similar products

user friendly interface, portable so it allows the POS to go to the customer and not the way around, tablet-based... a smart POS for retail that integrates with merchant's inventory and order taking.

initial setup can be a hassle, inventory and menu configurations will need some time configuring. Electronic transaction Pricing is not rated in this review.

POS looks great an was easy to use. We initially loved it.

Customer support was horrible. We were being over charged by them and when we addressed the issue, they stopped depositing our transactions. Their effort to "fix" was disastrous. It cost me money and tons of time. They tossed me around from one representative to another. It forced me to find another credit card processor and POS.

Some of the pros for the clover pos are the Ease of use the cost and the simplicity of loading menus and pricing in the system

Some of the cons to the clover pos are the lack of Customer support the fact that the glover go doesn't communicate properly with the mini device

Easy to learn and use, with great ability to track inventory and customers.

The clover monthly pricing nearly doubled in the span of a month, backing out cafe into a corner. I’m still frustrated to be paying for the same features with a $50/month increase.

Your system is good to use and functional

CANNOT get any tech support

Easy POS software, pretty equipment, and there are a number of apps available to extend the platform.

As developers Clover has the ABSOLUTE WORST APP REVIEWING PROCESS of all time. I have a VERY simple app that we developed for a customer thats been waiting for approval for MONTHS.

The fact that it integrated with my PoS system was the main reason I chose this software

A little buggy at times with credit cards

Emailed daily sales reports Ability to customize pos buttons and sales according to schedule Inventory capabilities with barcode Expansive app store

Can't lookup deleted orders Occasionally the POS system will be out of sync with bank statements regarding deposits

We are waiting for our contract to run out so we can switch to another POS system

We have to be honest and say, everything! It's interface isn't user friendly, the customer support sounds bothered when you call for help and the backend is so cumbersome.

Great POS system. Used in a small cafe and the system worked out perfect. I was able to edit the menu and change pricing when needed.

Occasionally would run slow, I think updates may have been needed.

It is very easy to adjust your prices and add menu items. The orders store and you can put customer names in. Adjusting tips is easy as well. I also live the fingerprint login.

I have had problems with the screen when cleaning it even with locked. I believe it's best to turn it off to clean.

Great pos system with everything you need to run a small business. Easy to use, access from multiple devises, sleek look.

Not much different than any other pos software like revel or slack, helpline needs help, pricier than its competitors.

Very easy to install and set up and creating the menu was simple but simple comes with basic functionality

Terrible customer support and hard to find anyone willing to help integrate ecosystem partners with our basic clover pos

Like being able to see my POS data remotely either via PC or via Clover app for my phone.

I use it mostly for payroll and the Employee reports are not functional. Unless I'm missing something, I have to export the data and summarize/total by employee. This is not a problem when I'm at a computer but if I'm travelling I can't get to the data easily. Also don't like the Beginning of Day and end of day functionality.

Clover combines POS, card terminal and cash options in one place which makes the management of all there easy.

Clover would be a great alternative if they could improve their credit card terminal experience.

For a POS software program it was easy to setup and establish the account we needed for our fundraising event

Price, customer support was most excellent. We need to have customer support assist us on obtain a card reader they went above and beyond by overnight shipping in time for a event and basically saved the day

Sleek, modern design Ease of navigation Cloud based POS Multi-store capability Fair purchase price Wells Fargo Merchant services included

Lack of proper reports (top sellers, bast sellers in category, etc.) Only able to access reports within 3 months to current date Required to buy third-party apps to perform basic functions (create purchase orders, etc.)

Looks nice but there are a lot of cheaper POS systems out there way better than Clover. System is limited

NEVER LEASE. Can not be used with different bank if you purchase from one bank If you change your bank (due to fees) whole your payment is gone to trash system fails very often. limited applications

User Interface is absolutely gorgeous So much more intuitive than other systems (seems like it was designed by me) Very fast transaction and screen speed easy to add things to menu/change prices Works very well so any sized restaurant makes splitting checks way easier that most POS systems

Receipt printer that we got from Toast could have been a little nicer. Was very light and moves around a lot.

Hi there, Jasmine from Toast here. I'm thrilled to hear you are in love with our UI - I love how you said "it seems like it was designed by me". That is exactly the user experience we hope for everyone to have. We appreciate the feedback on the hardware!

It is pretty full-featured but you still need third-party add-on apps to make it a complete POS package (things as basic as employee scheduling). These apps cost more money, so beware.

Getting things set up for third-party app integration was a real pain. Not the app integration itself, but getting them to enable it took a long time, so far it has been two and a half days. They claim it would take 24 - 48 hours which seems ridiculous. Third party apps are what make this system complete but Toast hasn't found a simple way to integrate them like a lot of their competitors have. We use Clover at our other facility and app integration is easy and immediate. We have only used this for a couple of days and not starting off on the right foot.

Affordable Customer facing customization

1. Their technical support is AWFUL. Every time we have a major support issue- now only does it take them DAYS to respond via email, but they almost always find a way to deflect the blame. 2. You cannot process voids or refunds properly through the system. We have tried countless times to do this, only to have the ticket not void, causing the customer to file for a chargeback. Keep in mind, TOAST...

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