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Connect Space Reviews
9 reviews
Recommended
Charlie W.
Publishing, 11-50 employees
Used daily for 2+ years
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Connect.Space has vastly improved the customer service experience for our conference attendees while made my job (and life) easier. Their technology is essential. Their user support is even better. We love Connect.Space.
Easy to use. Flexible. Scalable. We've been using Connect.Space to run our event for a few years. I couldn't imagine managing so many moving parts (and attendees) without them. The platform eliminates several of the headaches and frustrations event planners deal with every day.
The new speaker submission review modes were a bit confusing at first but helped streamline our process.
Diane D.
Events Services, 1-10 employees
Used weekly for 1-2 years
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Our experience has been excellent. After using the platform with one client, I recommended it to several other clients who all have contracted with Connect Space. The Connect Space staff is extremely responsive, which is a very important reason we continue to work with the organization.
The versatility/multiple uses of the software--agenda and registration, payment options, virtual exhibit booths, ability to upload documents, surveys, etc.
There are a few tweaks that would be helpful, primarily the ability to change a person's paid registration tier without having to cancel and re-register the person.
esme d.
Supermarkets, 51-200 employees
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The team was very helpful and friendly. The software is very easy to use, for small business but also bigger businesses.
it's hard not being able to share documents. The price is high compared to others.
Vince N.
Venture Capital & Private Equity, 1-10 employees
Used monthly for 2+ years
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Excellent.
I am able to create and manage the event by myself without a lot of complexity. The ability to create multiple events. Lots of functions and flexibility to create events pages or hide areas that are not needed.
It would be good to get the text editor consistent across all of the different text fields. Being able to add bold, italics, etc would be helpful everywhere. I believe there are still some issues on emails coming out of the system and going to junk or spam. I would also recommend a ADMIN REFERENCE EVENT NAME/TITLE be added to the overall event. This would be something that is not visible to...
Yanick T.
Food & Beverages, 1-10 employees
Used weekly for 1-2 years
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Features quite provided and very advanced. Flexibility in event management. The virtual meetings are interactive and offer a satisfactory field of action and expression.
The price is dissuasive, should to reassure users activate the free trial.
DARLENE G.
Management Consulting, 201-500 employees
Used weekly for 2+ years
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Connect Space customer service has been very responsive to all of our requests. We will continue to use in future meetings.
Assist planners in easily registering participants
we have requested and recommended some tweaks in flexibility of some items we would like to report
Verified reviewer
Public Safety, 51-200 employees
Used weekly for 1-2 years
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I like the agenda feature. I can easily add a speaker, session description and info.
Generating reports can be confusing. I usually just want a layout of the person info & which sessions they registered for. This gives too many options and I never know which one to click on to get the right report.
Louise M.
Public Safety, 1-10 employees
Used monthly for 6-12 months
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Fantastic! I can't wait to use them again this year!
I loved how available and supportive the tech team was! They ensured we had the virtual conference set up correctly and were there to answer any questions. While the cost was still very reasonable, I paid a bit more than my lowest big for peace of mind.
There were a few features they were still rolling out that would have been nice to have, but Connect Space did a great job of helping to figure out another solution for these things, so it wasn't a big deal for us.
Trevor G.
Events Services, self-employed
Used monthly for 1-2 years
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Working with Connect Space was a great experience. They were responsive and helpful when we had issues with the software and are always working to improve. The software was straightforward and easy to use.
The software was user friendly and easy to use. Connect Space staff are responsive, helpful and friendly.
It didn't help us to sell registrations to the event; it doesn't sync easily to other platforms, etc.
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