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CueBox Logo

Ticketing solution for performing arts & cultural orgs

Table of Contents

CueBox - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

CueBox overview

What is CueBox?

CueBox is a ticketing and fundraising CRM software designed for performing arts and cultural organizations. It integrates ticketing, donor management, marketing, and analytics into a single user interface. This unified solution addresses the operational challenges faced by symphonies, theaters, performing arts centers, operas, ballets, and universities. Arts organizations seeking expanded audience engagement and sustained donor support gain comprehensive management capabilities in one environment.

The ticketing module of CueBox provides a mobile-optimized process for general admission, reserved seating, and pay-what-you-want ticket sales. The system includes tools for building and selling season subscriptions, memberships, and merchandise. The donor management component delivers relationship tracking and fundraising workflows to support cultivation and retention efforts. The integrated customer relationship management functionality presents a complete view of patrons and supporters in a centralized database.

Visual analytics and reporting features of CueBox offer live dashboard views and customizable reports to guide data-informed decisions concerning programming, marketing, and development initiatives. White-glove data migration services and training sessions support efficient transitions from legacy systems and ensure staff readiness. The platform design follows e-commerce principles to create an intuitive patron experience that aligns with audience expectations while preserving the specialized capabilities required by cultural institutions.

Key benefits of using CueBox

  • Integrates ticketing, fundraising, marketing, and analytics into a single platform tailored for performing arts and cultural organizations
  • Provides a mobile-optimized ticketing flow for general admission, reserved seating, and flexible pricing options
  • Offers donor management tools and a comprehensive CRM to support audience growth and donor retention
  • Delivers visual analytics and customizable reports to enable data-driven decision making
  • Includes dedicated data migration and onboarding support to streamline transition and setup
  • Starting price


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    CueBox’s user interface

    Ease of use rating:

    CueBox reviews

    Overall rating

    5.0

    /5

    2

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.5/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    0

    0

    0

    0

    CueBox's key features

    Most critical features, based on insights from CueBox users:

    Onsite ticketing
    Reserved seating
    Attendance management
    Email marketing
    Barcode/Ticket scanning
    Pledge management

    All CueBox features

    Features rating:

    CRM
    Customizable fields
    Customizable reports
    Access controls/permissions
    Mobile access
    Mobile giving
    Mobile ticketing
    Online forms
    Online ticketing
    Payment processing
    Point of sale (pos)
    Print-at-Home
    Promotions management
    Receipt management
    Recurring giving
    Reporting & statistics
    Reporting/Analytics
    Sales reports
    Season tickets
    Seating map
    Third-Party integrations
    Ticket reservations
    Venue management
    Website management
    Activity dashboard
    API
    Billing & invoicing
    Campaign analytics
    Contribution tracking
    Credit card processing
    Customer data management
    Customizable branding
    Customizable forms
    Dashboard
    Data import/export
    Discount management
    Donor management
    Electronic payments
    Event management
    For nonprofits
    Forms management
    Gift matching management
    Goal setting/tracking
    Membership management

    CueBox support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    24/7 (Live rep)
    Chat

    Training options

    Live Online
    Webinars
    Documentation
    Videos

    CueBox FAQs

    Q. Who are the typical users of CueBox?

    CueBox has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

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    Q. What languages does CueBox support?

    CueBox supports the following languages:
    English


    Q. Does CueBox offer an API?

    Yes, CueBox has an API available for use.


    Q. What level of support does CueBox offer?

    CueBox offers the following support options:
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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