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Dynamics 365 Customer Insights
5
1
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
360-degree customer data platform
Last updated: March 2026
Dynamics 365 Customer Insights Alternatives & Competitors (2026)
Top 6 free alternatives
0.9
Value for money
No pricing info
Starting price
0.4
Functionality
A/B Testing
5/5
Activity Dashboard
5/5
Autoresponders
5/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.5
Value for money
Starting price
Functionality
Audience Targeting
5/5
Campaign Segmentation
4.9/5
A/B Testing
4.8/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.3
Value for money
Starting price
0.1
Functionality
A/B Testing
4.9/5
Autoresponders
4.8/5
2-Way Messaging
4.7/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.8
Value for money
Starting price
0.4
Functionality
Activity Dashboard
5/5
Audience Targeting
5/5
Behavior Tracking
5/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.4
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
API
4/5
Campaign Analytics
3.8/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.4
Value for money
Starting price
Functionality
Audience Targeting
5/5
Automatic Call Distribution
5/5
Auto-Dialer
4.6/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.4
Value for money
No pricing info
Starting price
0.2
Functionality
API
5/5
Competitive Analysis
4.5/5
Alerts/Notifications
4/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
1.0
Value for money
No pricing info
Starting price
0.5
Functionality
Activity Dashboard
5/5
Customer Database
5/5
Customer Segmentation
5/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.5
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Alerts/Notifications
5/5
API
5/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.4
Value for money
Starting price
0.2
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.1
Value for money
No pricing info
Starting price
Functionality
Activity Dashboard
4.5/5
Campaign Analytics
4.5/5
Alerts/Notifications
3.9/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.5
Value for money
Starting price
Functionality
A/B Testing
4.4/5
API
4.3/5
Automated Responses
4/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.6
Value for money
No pricing info
Starting price
0.1
Functionality
Access Controls/Permissions
5/5
2-Way Messaging
N/A
Abandoned Cart Saver
N/A
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Analytics
5/5
API
5/5
Asset Categorization
5/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.6
Value for money
Starting price
0.1
Functionality
Autoresponders
4/5
B2B Lead Generation
4/5
AI/Machine Learning
N/A
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.3
Value for money
Starting price
0.2
Functionality
API
4.3/5
Activity Tracking
4.1/5
A/B Testing
4/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.3
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
Autoresponders
5/5
A/B Testing
4.5/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
1.0
Value for money
No pricing info
Starting price
1.5
Functionality
Customer Activity Tracking
5/5
Behavioral Analytics
N/A
Campaign Analytics
N/A
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.9
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
5/5
Activity Tracking
5/5
Ad hoc Query
5/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5
0.2
Value for money
Starting price
0.2
Functionality
A/B Testing
5/5
Access Controls/Permissions
4.5/5
Activity Tracking
4.5/5
Top Features
Customer Database
5/5
Customer Segmentation
4.5/5
Activity Tracking
2/5