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Eventbrite vs Bookwhen Comparison

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Overview

Category Leaders

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources...

Bookwhen is a flexible online booking system which enables SMBs to organize & process payments for classes, courses, workshops...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

5.3K

5

4

3

2

1

3.6K

1.4K

197

30

35

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.9

179

5

4

3

2

1

154

24

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

The seamless process of managing the events, seminars or webinars, is truly amazing and super quick. It manages to remove the hassles from the POV of the admin.
I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).
What I like most about the Eventbrite platform is how user friendly it is to create the events and the ease for those purchasing to make their purchase.

Pros

Overall I'm just thrilled with being able to take all my booking through this site because of its simple platform and the phenomenal customer service help at hand.
The customer service and support has always being outstanding- this was so important when I was setting up and had lots of questions.
The software was easy to set up and use ( even for not technical persons like me). It looks super professional and gave our events a quality feel.

Cons

The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.
The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.
The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.

Cons

Maybe the trial could have been a bit longer to alow for the set up would be my only negative comment.
I recently contacted Bookwhen to cancel my subscription as I haven't been using it.
The only negative is that it doesn't look as 'sexy' as wanted it to. It is a little boring in it's over all look.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features56
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Automated Scheduling
  • Availability Management
  • Badge Management
  • Barcode/Ticket Scanning
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Registration
  • Class Scheduling
  • Conferences/Conventions
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Data Import/Export
  • Discount Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Forms Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • Kiosk Ticketing
  • Marketing Automation
  • Mobile Ticketing
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Rate Management
  • Real-Time Data
  • Real-Time Reporting
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Sales Reports
  • Scheduling
  • Seating Map
  • Self Check-In/Check-Out
  • Social Media Integration
  • Social Promotion
  • Surveys & Feedback
  • Third Party Booking
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Website Integration
  • Website Management
  • Weddings/Parties
  • Total features52
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Automated Scheduling
  • Availability Management
  • Badge Management
  • Barcode/Ticket Scanning
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Registration
  • Class Scheduling
  • Conferences/Conventions
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Data Import/Export
  • Discount Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Forms Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • Kiosk Ticketing
  • Marketing Automation
  • Mobile Ticketing
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Rate Management
  • Real-Time Data
  • Real-Time Reporting
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Sales Reports
  • Scheduling
  • Seating Map
  • Self Check-In/Check-Out
  • Social Media Integration
  • Social Promotion
  • Surveys & Feedback
  • Third Party Booking
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Website Integration
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations266
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations6
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

Alternatives

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