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Bookwhen

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Flexible online booking system for SMBs

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Bookwhen Pricing, Features, Reviews and Alternatives

Bookwhen FAQs

Q. What type of pricing plans does Bookwhen offer?

Bookwhen has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Bookwhen?

Bookwhen has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Bookwhen support?

Bookwhen supports the following languages:
Dutch, English, French, German, Hungarian, Italian, Polish, Spanish, Swedish


Q. Does Bookwhen offer an API?

Yes, Bookwhen has an API available for use.


Q. What other apps does Bookwhen integrate with?

Bookwhen integrates with the following applications:
PayPal, Google Analytics 360, Worldpay, Stripe


Q. What level of support does Bookwhen offer?

Bookwhen offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum

Bookwhen product overview

Price starts from

15

Per month

Flat Rate

What is Bookwhen?

Bookwhen is a flexible online booking system that offers SMBs a centralized and secure platform from which to organize classes, courses, workshops and events. Incorporating waiting lists, custom booking forms and a basket system for booking as well as discount codes and in-app support, Bookwhen aims to provide users with a simple and efficient online booking and scheduling solution.

Key benefits of using Bookwhen

  • Bookwhen affords customers the flexibility to book multiple tickets in one booking session.

  • Users can create custom schedule pages, enabling users to list upcoming events or available slots simply and clearly.

  • Bookwhen supports online waiting lists, allowing users to manage available spaces and tickets effectively and fairly.

  • Bookwhen offers a responsive design, scaling successfully for use on mobiles and tablets.

  • Bookwhen facilitates online and offline payments, integrating easily with payment gateways such as PayPal, Stripe and WorldPay.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum

    Training options

    Live Online
    Documentation

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    Starting from

    15

    Per month

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    Starting from

    39

    Per month

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    Why am I seeing this?

    Bookwhen pricing information

    Value for money

    4.8

    /5

    178

    Starting from

    15

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Bookwhen features

    Functionality

    4.6

    /5

    178

    Total features

    54

    6 categories

    Most valued features by users

    Reporting/Analytics
    Third-Party Integrations
    Activity Dashboard
    Alerts/Notifications
    API
    Contact Management
    Customizable Fields
    Access Controls/Permissions

    Functionality contenders

    Bookwhen users reviews

    Overall Rating

    4.9

    /5

    178

    Positive reviews

    99

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.57/10
    Rating distribution

    5

    4

    3

    2

    1

    154

    23

    1

    0

    0

    Pros
    Overall I'm just thrilled with being able to take all my booking through this site because of its simple platform and the phenomenal customer service help at hand.
    The customer service and support has always being outstanding- this was so important when I was setting up and had lots of questions.
    The software was easy to set up and use ( even for not technical persons like me). It looks super professional and gave our events a quality feel.
    Cons
    Maybe the trial could have been a bit longer to alow for the set up would be my only negative comment.
    I recently contacted Bookwhen to cancel my subscription as I haven't been using it.
    The only negative is that it doesn't look as 'sexy' as wanted it to. It is a little boring in it's over all look.

    Overall rating contenders

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    Angela C.

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Super easy to set up and use and my students find it easy too.

    Reviewed 6 years ago

    Reduced administration time, fewer cancellations

    Pros

    The software was really easy to set up and start using. The online help was superb and really quick. Since using the software I have saved a lot of time on administration, feel more organised and my students also like it and find it easy to use.

    Cons

    I have been using the software for almost a year and cannot think of any cons apart from I had some trouble finding my fees charged by Stripe, but that was nothing to do with Bookwhen.

    Vendor response

    Wow, this review made our day!! Thanks for the love, smiles all round at the office :) Glad to hear we've saved you lots of admin time. Thanks for using the system. If you ever have any questions about Stripe then I'd recommend getting in touch with their support. They're very helpful and responsive! Namaste, Bookwhen.

    JS
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    Jo S.

    Health, Wellness and Fitness, self-employed

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Bookwhen is the best customer service I've ever experienced

    Reviewed 2 years ago

    My website looks organised and attractive due to the Bookwhen layout and I have become better at getting back to clients quickly as I can look up information for them on their bookings by accessing Bookwhen from my computer or mobile

    Pros

    The integration with my existing business processes was easy. Finding your way around the software is mostly instinctual but for the times when it isn't there are very well written guides and Monday to Friday there are a team of experts that can help you. I love having everything in one place. My registers, customer information, booking information, waiting lists, fitness tips, what to bring, directions, disclaimers, terms and conditions etc etc. It's helped me become an organised person and deliver a better service.

    Cons

    When I am running courses I often run the majority of events as Zoom classes and the others as video classes. I wish I could set this up so that customers can instantly see which ones will be which but as soon as I select Zoom or Youtube it was make all the events one or the other. In the course description I get round this by stating that some of the events will be soon and some will be video classes.

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    Bradley M.

    Sports, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Helped for a good period of time

    Reviewed 5 years ago
    Pros

    Simple and works well on a laptop and mobile devices.

    Cons

    Was promised a lot, most membership options however after waiting and being assured it was "one the way" never happened despite promises. Had to move elsewhere.

    Vendor response

    Hi Bradley! Thank you for taking the time to review Bookwhen, we really appreciate your feedback and are always looking at where we can improve, with memberships being one of those areas! Memberships are a big priority for Bookwhen in 2019 and we're committed to delivering them then. Jenny

    WH
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    Wendy H.

    Health, Wellness and Fitness, self-employed

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Fantastic Customer Support

    Reviewed 4 years ago

    I started using Bookwhen to schedule and administer Pilates, where clients must pay in advance for class, and which I keep to a limited number of participants. Bookwhen has been really powerful for me in lockdown - the integration with Zoom and YouTube has just made the logistics and admin for live stream and videoed fitness classes: I can offer my clients bundles of classes through different channels that I wouldn't be able to do otherwise.

    Pros

    Very intuitive; lots of guidance and advice available, and the Customer Service is so prompt and helpful. I use it for booking/payment of Fitness classes and it feels much more professional than manually administering customer contact. I love the automated email reminders. Overall, it is so easy to set up. And the monthly fee is scalable, so I started off with a free trial, and then the most basic offer, and have moved up as I have learned what more the software can offer.

    Cons

    The way that customers book - the steps involved in selecting each session individually - is the only thing I can think of. And none of my customers have complained, so this is being really picky!

    Vendor response

    That's great to hear you found us professional and intuitive! Thanks Wendy! Jen

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    Kelsey k.

    Computer Networking, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Really flexible for a variety of businesses, useful for scheduling with different types of tickets

    Reviewed 7 years ago

    Super flexible. Schedule what you want, with the types of tickets you want, with the information you want without much fuss.

    Pros

    I like Bookwhen because I sought it out to deal with a client who runs a business that deals with pet transport adoptions. They coordinate a drive up from the south to New England every 2 weeks, and need to register all of the information about the animals (where they're going, their health records, etc) and also assure that each dog has an appropriately sized kennel on the van. It's a little confusing,...

    Cons

    No cons were added to this review

    Vendor response

    Thanks for the review, Kelsey. It's great to hear our flexibility was put to good use. I think this is one of the unique uses for the system we have! Here's to many more years of transporting pooches :)

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