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Bookwhen is a flexible online booking system that offers SMBs a centralized and secure platform from which to organize classes, courses, workshops and events. Incorporating waiting lists, custom booking forms and a basket system for booking as well as discount codes and in-app support, Bookwhen aims to provide users with a simple and efficient online booking and scheduling solution.
Typical customers
Platforms supported
Support options
Training options
Starting from
15
Per month
Flat Rate
Starting from
4000
Per year
Flat Rate
Value for money
4.8
/5
173
Starting from
15
Per month
Flat Rate
Value for money contenders
Functionality
4.6
/5
173
Total features
56
6 categories
Functionality contenders
Overall Rating
4.9
/5
173
Positive reviews
149
23
1
0
0
Overall rating contenders
Elizabeth Anne N.
Used daily for 2+ years
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Easy to use for both administrators and customers. Really like that you can set up repeating events with ease. This software has made my bookings a breeze. Great customer service too.
I don't think there's much I don't like about bookwhen. It ticks all the boxes for my business needs.
Thanks for the great review Elizabeth Anne, and for being such a committed long term customer :) Here's to many more years of jewellery classes!
Wendy H.
Health, Wellness and Fitness, self-employed
Used daily for 1-2 years
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I started using Bookwhen to schedule and administer Pilates, where clients must pay in advance for class, and which I keep to a limited number of participants. Bookwhen has been really powerful for me in lockdown - the integration with Zoom and YouTube has just made the logistics and admin for live stream and videoed fitness classes: I can offer my clients bundles of classes through different channels that I wouldn't be able to do otherwise.
Very intuitive; lots of guidance and advice available, and the Customer Service is so prompt and helpful. I use it for booking/payment of Fitness classes and it feels much more professional than manually administering customer contact. I love the automated email reminders. Overall, it is so easy to set up. And the monthly fee is scalable, so I started off with a free trial, and then the most basic offer, and have moved up as I have learned what more the software can offer.
The way that customers book - the steps involved in selecting each session individually - is the only thing I can think of. And none of my customers have complained, so this is being really picky!
That's great to hear you found us professional and intuitive! Thanks Wendy! Jen
Bradley M.
Sports, 51-200 employees
Used daily for 2+ years
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Simple and works well on a laptop and mobile devices.
Was promised a lot, most membership options however after waiting and being assured it was "one the way" never happened despite promises. Had to move elsewhere.
Hi Bradley! Thank you for taking the time to review Bookwhen, we really appreciate your feedback and are always looking at where we can improve, with memberships being one of those areas! Memberships are a big priority for Bookwhen in 2019 and we're committed to delivering them then. Jenny
Claire D.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
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Bookwhen saves me so much time every single day!! It has completely taken away the headache from my booking procedures, it allows me to take prepayments, have class waiting lists, sends automatic reminders. All these things I personally used to do manually on pen and paper, through phone contact with each client. Now the bookings just roll in everyday with ease! It is tremendous value for money, in fact it’s the only bill I see coming in every month that brings a smile to my face, knowing it’s money well invested.
There are some minor technicalities that occasionally crop up but the customer service response is so efficient that it doesn’t bother me. They also seem to be improving functionality constantly so if they notice something not working to a great standard you can be sure they will improve it soon!
Thank you so much for this amazing review Claire! We really appreciate you taking the time and providing such useful insight into how Bookwhen has transformed the day to day of running your business. Here's to many more successful years of working together in the future :-) - Jenny
Kimberlee P.
Health, Wellness and Fitness, 51-200 employees
Used daily for 2+ years
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I considered many different booking systems for my fitness business - but none of them offered the simplicity and user clarity that Bookwhen does. I can create recurring events with customer payment facilities attached easily, run detailed reports to understand booking trends, collect customer information for mail outs. Bookwhen even offers creativity to make the customer facing pages the same colours...
Its simple to understand, offers lots of features, its support team is always available.
Nothing.
Thanks for the review, Kim! It's been so exciting watching Bounce go from strength to strength with bookwhen - you're scaling so fast now! A great partnership where you've really helped us with innovation on the software. All the best for 2017!