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Bookwhen Pricing, Features, Reviews and Alternatives
Bookwhen product overview
What is Bookwhen?
Bookwhen is a flexible online booking system that offers SMBs a centralized and secure platform from which to organize classes, courses, workshops and events. Incorporating waiting lists, custom booking forms and a basket system for booking as well as discount codes and in-app support, Bookwhen aims to provide users with a simple and efficient online booking and scheduling solution.
Key benefits of using Bookwhen
Typical customers
Platforms supported
Support options
Training options
Bookwhen pricing information
Value for money
4.8
/5
161
Starting from
9
/user
Per month
Value for money contenders
Bookwhen features
Functionality
4.6
/5
161
Total features
53
6 categories
Functionality contenders
Bookwhen users reviews
Overall Rating
4.9
/5
161
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.62/10
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Overall rating contenders
Carl B.
Verified reviewer
Education Management, 1,001-5,000 employees
Used other for 2+ years
Review source
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We ran a successful Parents' Evening that was supported by an excellent product.
The software is great and does exactly what you would expect from a booking system. It is extremely easy to navigate for both an administrator and from a users perspective. As well as the basic features you can also get the bells and whistles depending on your plan (at a more than reasonable price). We have managed to run our parents' evening event for a College in Central London at what quite frankly...
No cons were added to this review
Thanks for the amazing review, Carl! I'm really happy we turned out to be a good solution for your parents evening. Looking forward to welcoming you onto the system for more of your needs at the college in September (we also handle course registration/inductions really well too). Thanks from the Bookwhen team :)
Rick B.
Sports, 1-10 employees
Used daily for 6-12 months
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We required a booking system to help us manage restrictions and limitations that we had to put in place for COVID. However, having used the system for several months now, we're confident that once restrictions end we'll continue using Bookwhen. It's just a nice simple system, that ticks every box. Speaking as a professional web developer, it's incredibly rare that I find a system that just works, has a good user experience, or has all of the features you'd expect, and to tick all three of those boxes makes me incredibly pleased!
We needed software that allowed us to manage bookings and limit the number of spaces that could be booked, primarily due to COVID restrictions. During lockdowns we kept this system in place for our online sessions, which integrated beautifully with our Zoom account. The system was easy to set up and get started with, especially compared to the other solutions I found.
There's nothing that I can say is a negative for Bookwhen, in fact it keeps surprising me with the features it has, it just overall fits our needs. I guess the only thing I could say is that the 'Customers' section could have more customisation, we tend to get people booking and ultimately end up with duplicate names tied to the same email account, however that's likely more our own setup of Bookwhen.
Anonymous Reviewer
Verified reviewer
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 6 months
Review source
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Setting up classes is quite easy, especially with the featuring of repeating weekly and being able to click which days applicable. All our students love the automatic reminder emails 1 day and 1 hour before the class. You can also attach your own Zoom account which will automatically create zoom access codes. Checkout is also a breeze since you can pay via credit card directly. PayPal also receives the payment in real time.
I don't like the fact that the zoom codes are automatically sent to the students whether or not they have settled the payment already. If they paid via Credit Card then that's okay, but if you also accept payments offline such as via Bank Deposit, GCASH, etc., this is bothersome. The booking page is VERY plain and has 1 static look. Basically, it will just list down ALL your available classes and...
Kat N.
Education Management, 1-10 employees
Used daily for 2+ years
Review source
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I am so delighted every day we found Bookwhen. We were using Mindbody before and paying over £200 month, now we are paying £23 a month for a better less complicated booking system. It's so easy to upload courses, add extra dates etc. The support is very good and fast email response, they even offer to call me when I'm really stuck
The class passes is a great system, enabling students to bulk buy then use up as they go. The discount codes are good. the schedule is so easy to link up to our website. I LOVE that students can easily see how many spaces are left on a course
The only thing I struggle with is the discount codes have to be either for tickets or class passes, I wish they could be used on either. It also doesn't have gift cards facility but actually this is fine because we use GiftUP, a separate app widget on our site to sell the cards, then as people buy them we add the generated code into Bookwhen as a discount code
Claire L.
Sports, self-employed
Used daily for 1-2 years
Review source
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1. I am saving myself a ton of time (literally hours each week) on bookings, cancellations, transfers and waiting lists. 2. I have definitely made more money using Bookwhen than doing the old paper / cash method. I set Bookwhen up so that all payments are taken in advance. This eliminates any risk of someone turning up $5 short, or forgetting their wallet. It also eliminates me having to remember who owes me what. Having it all automated means the money just lands in my account. I literally love Bookwhen and hope they never get sold to someone else or change anything!!
Where do I begin with the pros of this software? There are so many! I run a tiny yoga studio and I am the only teacher. This software manages all the bookings, provides a waiting list option, allows me to offer ten-passes, multi-class discounts and promo codes. It lets me have more than one schedule (e.g. I have one for my regular classes; one for a retreat; and one for some special workshops. The...
There are a couple of slightly clunky features. Everything does do as it should, but occasionally it takes you a moment to figure out what to press to make it happen. However, the Bookwhen support team is so responsive and really open to suggestions about how to make it better.
Hi Claire, thank you so much for leaving such an honest and detailed review. We really appreciate you taking the time and this will be hugely useful to anyone looking for a new booking system! Hopefully one day we can provide instant live chat support in Australia :-) Really great to have you on board! - Jenny
Bookwhen FAQs and common questions
Q. What type of pricing plans does Bookwhen offer?
Bookwhen has the following pricing plans:
Starting from: €9.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of Bookwhen?
Bookwhen has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Bookwhen support?
Bookwhen supports the following languages:
Dutch, English, French, Swedish, Spanish, German, Hungarian, Italian, Polish
Q. Does Bookwhen offer an API?
Yes, Bookwhen has an API available for use.
Q. What other apps does Bookwhen integrate with?
Bookwhen integrates with the following applications:
PayPal, Google Analytics 360, Worldpay, Stripe
Q. What level of support does Bookwhen offer?
Bookwhen offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum
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