App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Bookwhen Logo

Bookwhen

4.9
(173)

Write a review

Flexible online booking system for SMBs

see alternatives

(12)

Bookwhen Pricing, Features, Reviews and Alternatives

Bookwhen FAQs

Q. What type of pricing plans does Bookwhen offer?

Bookwhen has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money

See free alternatives

Q. Who are the typical users of Bookwhen?

Bookwhen has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

See alternatives

Q. What languages does Bookwhen support?

Bookwhen supports the following languages:
Dutch, English, French, Swedish, Spanish, German, Hungarian, Italian, Polish

See alternatives

Q. Does Bookwhen offer an API?

Yes, Bookwhen has an API available for use.

See alternatives

Q. What other apps does Bookwhen integrate with?

Bookwhen integrates with the following applications:
PayPal, Google Analytics 360, Worldpay, Stripe

See alternatives

Q. What level of support does Bookwhen offer?

Bookwhen offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum

See alternatives

Bookwhen product overview

Price starts from

15

Per month

Flat Rate

What is Bookwhen?

Bookwhen is a flexible online booking system that offers SMBs a centralized and secure platform from which to organize classes, courses, workshops and events. Incorporating waiting lists, custom booking forms and a basket system for booking as well as discount codes and in-app support, Bookwhen aims to provide users with a simple and efficient online booking and scheduling solution.

Key benefits of using Bookwhen

  • Bookwhen affords customers the flexibility to book multiple tickets in one booking session.

  • Users can create custom schedule pages, enabling users to list upcoming events or available slots simply and clearly.

  • Bookwhen supports online waiting lists, allowing users to manage available spaces and tickets effectively and fairly.

  • Bookwhen offers a responsive design, scaling successfully for use on mobiles and tablets.

  • Bookwhen facilitates online and offline payments, integrating easily with payment gateways such as PayPal, Stripe and WorldPay.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum

    Training options

    Live Online
    Documentation

    Not sure about Bookwhen? Compare it with a popular alternative

    Starting from

    15

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    4000

    Per year

    Flat Rate

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Bookwhen pricing information

    Value for money

    4.8

    /5

    173

    Starting from

    15

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Bookwhen features

    Functionality

    4.6

    /5

    173

    Total features

    56

    6 categories

    Most valued features by users

    Reporting/Analytics
    Third Party Integrations
    Activity Dashboard
    API
    Alerts/Notifications
    Contact Management
    Customizable Fields
    Email Management

    Functionality contenders

    Bookwhen users reviews

    Overall Rating

    4.9

    /5

    173

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.55/10
    Rating distribution

    5

    4

    3

    2

    1

    149

    23

    1

    0

    0

    Pros
    Overall I'm just thrilled with being able to take all my booking through this site because of its simple platform and the phenomenal customer service help at hand.
    The customer service and support has always being outstanding- this was so important when I was setting up and had lots of questions.
    The software was easy to set up and use ( even for not technical persons like me). It looks super professional and gave our events a quality feel.
    Cons
    Maybe the trial could have been a bit longer to alow for the set up would be my only negative comment.
    I recently contacted Bookwhen to cancel my subscription as I haven't been using it.
    The only negative is that it doesn't look as 'sexy' as wanted it to. It is a little boring in it's over all look.

    Overall rating contenders

    AvatarImg
    AvatarImg

    Elizabeth Anne N.

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Just what I needed for my jewellery classes

    Reviewed 5 years ago
    Pros

    Easy to use for both administrators and customers. Really like that you can set up repeating events with ease. This software has made my bookings a breeze. Great customer service too.

    Cons

    I don't think there's much I don't like about bookwhen. It ticks all the boxes for my business needs.

    Vendor response

    Thanks for the great review Elizabeth Anne, and for being such a committed long term customer :) Here's to many more years of jewellery classes!

    WH
    AvatarImg

    Wendy H.

    Health, Wellness and Fitness, self-employed

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Fantastic Customer Support

    Reviewed 3 years ago

    I started using Bookwhen to schedule and administer Pilates, where clients must pay in advance for class, and which I keep to a limited number of participants. Bookwhen has been really powerful for me in lockdown - the integration with Zoom and YouTube has just made the logistics and admin for live stream and videoed fitness classes: I can offer my clients bundles of classes through different channels that I wouldn't be able to do otherwise.

    Pros

    Very intuitive; lots of guidance and advice available, and the Customer Service is so prompt and helpful. I use it for booking/payment of Fitness classes and it feels much more professional than manually administering customer contact. I love the automated email reminders. Overall, it is so easy to set up. And the monthly fee is scalable, so I started off with a free trial, and then the most basic offer, and have moved up as I have learned what more the software can offer.

    Cons

    The way that customers book - the steps involved in selecting each session individually - is the only thing I can think of. And none of my customers have complained, so this is being really picky!

    Vendor response

    That's great to hear you found us professional and intuitive! Thanks Wendy! Jen

    AvatarImg
    AvatarImg

    Bradley M.

    Sports, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Helped for a good period of time

    Reviewed 5 years ago
    Pros

    Simple and works well on a laptop and mobile devices.

    Cons

    Was promised a lot, most membership options however after waiting and being assured it was "one the way" never happened despite promises. Had to move elsewhere.

    Vendor response

    Hi Bradley! Thank you for taking the time to review Bookwhen, we really appreciate your feedback and are always looking at where we can improve, with memberships being one of those areas! Memberships are a big priority for Bookwhen in 2019 and we're committed to delivering them then. Jenny

    CD
    AvatarImg

    Claire D.

    Health, Wellness and Fitness, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Amazing for Small Business Users

    Reviewed 4 years ago
    Pros

    Bookwhen saves me so much time every single day!! It has completely taken away the headache from my booking procedures, it allows me to take prepayments, have class waiting lists, sends automatic reminders. All these things I personally used to do manually on pen and paper, through phone contact with each client. Now the bookings just roll in everyday with ease! It is tremendous value for money, in fact it’s the only bill I see coming in every month that brings a smile to my face, knowing it’s money well invested.

    Cons

    There are some minor technicalities that occasionally crop up but the customer service response is so efficient that it doesn’t bother me. They also seem to be improving functionality constantly so if they notice something not working to a great standard you can be sure they will improve it soon!

    Vendor response

    Thank you so much for this amazing review Claire! We really appreciate you taking the time and providing such useful insight into how Bookwhen has transformed the day to day of running your business. Here's to many more successful years of working together in the future :-) - Jenny

    KP
    AvatarImg

    Kimberlee P.

    Health, Wellness and Fitness, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    BOOKING SYSTEM EXCELLENCE

    Reviewed 6 years ago

    I considered many different booking systems for my fitness business - but none of them offered the simplicity and user clarity that Bookwhen does. I can create recurring events with customer payment facilities attached easily, run detailed reports to understand booking trends, collect customer information for mail outs. Bookwhen even offers creativity to make the customer facing pages the same colours...

    Pros

    Its simple to understand, offers lots of features, its support team is always available.

    Cons

    Nothing.

    Vendor response

    Thanks for the review, Kim! It's been so exciting watching Bounce go from strength to strength with bookwhen - you're scaling so fast now! A great partnership where you've really helped us with innovation on the software. All the best for 2017!

    Related categories