Eventbrite Pricing, Features, Reviews & Comparison of Alternatives

Eventbrite

Build, manage, and grow events

4.59/5 (2,502 reviews)

Eventbrite overview

What is Eventbrite?

Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.

Event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data helps event planners to assess attendance and profit.

With powerful discovery channels, robust marketing tools, and industry-leading conversion rates, Eventbrite can help you zero in on the most interested event-goers and sell more tickets to your event.
www.eventbrite.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 5 other markets, Europe, Germany, Latin America, Mexico, United Kingdom

Supported languages

English, Dutch, Finnish, French, German and 4 other languages, Italian, Portuguese, Spanish, Swedish
Eventbrite screenshot: Allow attendees to check-in using their mobile device with scannable ticketsWelcome VideoEventbrite screenshot: Advertise and sell event tickets on social platforms such as FacebookEventbrite screenshot: Access reports and analytics on sales and attendanceEventbrite screenshotEventbrite screenshot

Eventbrite reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.6
  4.3
Joe Hallissey

Fantastic way to setup a ticketed event FAST!

Used monthly for 2+ years
Reviewed 2019-08-20
Review Source: Capterra

I have used Eventbrite to manage RSVPs for very small, free events up to multi-thousand dollar galas. It makes the processes of ticketing, collecting information, and checking in guests at an event incredibly easy.

Pros
Like the headline says, the best part of Eventbrite is that you can go from sign-in to selling tickets in minutes. The workflow is solid and easy to use for a simple event, but allows a ton of customization for advanced users.

Cons
As amazing as the feature set is, it takes quite a long time for pages to load on the backend and I hoping that gets improved at some point. The multi-user system also needs a bit more work--it looks like it hasn't been updated since I started using the software back in 2012.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Great option, depending on your needs!

Used monthly for 2+ years
Reviewed 2019-10-30
Review Source: Capterra

I am very pleased with the services provided with Eventbrite. It streamlines and centralizes so many processes involved in planning a conference. It also helps us keep on track, advertise with social media, and track data on attendees. It's an incredible option worth considering, especially if you are hosting/leading a free event.

Pros
Eventbrite is an incredible platform for managing events and conferences. Here are a few reasons you'll enjoy it: - It's extremely user-friendly. Of course basic, background tech skills are helpful, but it's easy to get up and going and learn to navigate. - Similarly, the user interface is nicely designed. Nothing tricky or odd in my opinion - the webpage design just makes sense. - You can use it across multiple types of devices - not just limited to your laptop. - As long as your event is free, you can use Eventbrite for free - that's pretty incredible. - The web platform has always been quick and responsive with no glitches/errors. - It integrates seamlessly with many other platforms that you may be using when organizing an event (Sched, social media, etc.). This is great for promoting! - There are lots of customization features. I feel like I've only scratched the surface with all that's available. - Effortlessly creates scanning systems for participants. - Although not as powerful as the website, there is a mobile version that is growing with features. - I just love that Eventbrite streamlines so many things for me. Instead of having to jump between multiple tools/platforms for multiple purposes, Eventbrite centralizes a lot involved in our process.

Cons
I have very little to complain about with this platform, but I do think there is room for improvement with customer support. There response time was good, but could improve. It might be helpful to build out a better FAQ or help system in the website, since there isn't a lot of blogs or help available from other sources. Next, we offer a free event for educators, but I think the service charge would be expensive and cut into profits if our event was a paid conference.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jennifer Beck

Great for Free Event Tickets with Limited Seating

Used occasionally for less than 6 months
Reviewed 2020-05-26
Review Source: Capterra

This is a great program for reserving spaces at events (we have only had free events that this was necessary for so I can't speak to events that you would like your attendees to pay for.) that have a finite amount of tickets.

Pros
I love how organized it keeps our organization when we have free event that have limited seating. We are able to track who is signed up, contact everyone with important event information, check people in and see where they signed up from(website, Facebook, etc.) if you are charging for tickets, there is a small fee but because I have used it for free events, I would be willing to pay for that if we were to charge for an event. It is really well thought out overall.

Cons
As a designer, I would like a few more options to be able to customize the event page. You are only able to customize a description and a specific size image. I struggled though to even find this con because it really is a great software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mary Lee Costa

I would not recommend Eventbrite

Used monthly for 2+ years
Reviewed 2019-06-20
Review Source: Capterra

My experience of Eventbrite has been very poor. It adds a great deal of time and worry to my working day whenever I have to use Eventbrite and follow up on it. Whenever possible, I avoid Eventbrite, and I have found that with some events and venues, while Eventbrite claims there is no availability, if one is able to circumvent Eventbrite and book directly, there is availability, so Eventbrite often seems a useless, even frustrating and counterproductive, unnecessary 'middle man.' I have had so many variedly negative experiences with Eventbrite, that recently, I decided for events that only book through it, if the event can be missed, it is more productive to not attend the event than deal with Eventbrite.

Pros
While I do not actually like anything about this software itself, I do like that, although with considerable difficulty, it enables me to book online for events. I simply wish that events would use different software in order to achieve the same end result of allowing booking online.

Cons
I find this software unwelcoming and overly complicated to achieve a seemingly simplistic task. It is even difficult to sign in, and I am rarely sure, even after receiving a confirmation e-mail if I have booked correctly. As a result, I regularly waste time calling the event venue the next day, if a number is provided, to check that all details have been accurately received, and often (not always, but more frequently than I regard as reasonable), despite having received a confirmation e-mail, had I not checked with the venue, I was not booked into the event, which for events with limited space is, of course, potentially especially problematic. As a culture writer, attending arts events is an important aspect of my job, and it is a great time waster and strain whenever an event is done entirely through Eventbrite, as I must check anything possible and still be nervous that I will have trouble attending a sometimes necessary event.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Naomi Yau

Eventbrite is always a crowd pleaser for our guests to easily manage their day/week or even year!

Used occasionally for 2+ years
Reviewed 2020-05-23
Review Source: Capterra

It is a simple ticking solution for our basic events that are typically contained to our internal audience or our partners. We haven't used it much for other public guests so we don't have a lot of problems that some others may with a different use case may have.

Pros
As a user, the best feature is how simple it is to set up a basic event and keep track of all the participants. All events held through Eventbrite have always received positive remarks from our guests. As an audience member, I've attended multiple work events that use Eventbrite and it has been very convenient when traveling for these conferences and meetings. Your ticket and event details for multiple conferences are all in one location, making it easier to navigate your week or even your year. It is useful for also looking back to see the events you attended.

Cons
The customization could be better improved for the event owner. It emphasizes their own platform and logo more than what the particular event is about. Lastly, it may need a refresh on UI workflow so that ticket options may be more accessible for editing.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Eventbrite pricing

Pricing options
Subscription
View Pricing Plans

Only pay when ticket sales are made

Essentials plan: 2% + $0.79/ paid ticket

Professional plan: 3.5% + $1.59/ paid ticket

Premium plan: contact Eventbrite for a custom pricing plan

Free for free events

Eventbrite features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Customizable Branding
Data Import/Export
Real Time Data
Social Media Integration
Third Party Integration

Activity Tracking (179 other apps)
Calendar Management (194 other apps)
Custom Fields (157 other apps)
Customer Database (174 other apps)
Customizable Reporting (178 other apps)
Customizable Templates (194 other apps)
Electronic Payments (152 other apps)
Email Integration (208 other apps)
Reminders (198 other apps)
Reporting & Statistics (272 other apps)
Surveys & Feedback (164 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Eventbrite

Key features of Eventbrite

  • Accessible anywhere
  • Activity dashboard
  • Attendance management
  • Automatic notifications
  • Barcode / RFID scanning
  • Barcoded tickets
  • CRM integration
  • Collect money online
  • Credit card processing
  • Customizable branding
  • Data import/export
  • Discount management
  • Email invitations & reminders
  • Event management
  • Event scheduling
  • Event ticketing
  • Event webpage with logos, images, and URL
  • Multi-channel marketing
  • PCI DSS sompliance
  • POS
  • Real time data
  • Real time reporting
  • Registration management
  • SEO management
  • Sales analytics
  • Sales integration
  • Sales tracking
  • Social advertising
  • Social media integration
  • Social media promotion
  • Social network marketing
  • Third party integration
  • Ticket and registration sales tracking
  • Ticket management
  • Ticket printing
View All Features

Benefits

Reach new audiences by creating a listing for the Eventbrite event database, and benefit from built-in tools including social media sharing, audience targeting, and custom email invitation creation.

Get insight into sales and other event metrics with Eventbrite’s 15+ built in reports which can be accessed from any device and are updated in real-time.

Benefit from mobile ticket scanning on the Eventbrite event management Android and iOS apps in order to provide an enhanced attendee experience.

Manage event ticket sales with real-time sales data and analytics, and benefit from the ability to sell tickets on a customized event website or on social platforms.

Integrate with over 100 third party apps including CRM, marketing, fundraising, accounting, and event management tools to synchronize data and streamline workflows.