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Eventbrite Logo

Eventbrite

4.6
(4.9K)

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Build, manage, and grow events

(38)

Eventbrite Pricing, Features, Reviews and Alternatives

Eventbrite FAQs

Q. What type of pricing plans does Eventbrite offer?

Eventbrite has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Eventbrite?

Eventbrite has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Eventbrite support?

Eventbrite supports the following languages:
Dutch, English, Finnish, French, German, Italian, Portuguese, Spanish, Swedish


Q. Does Eventbrite support mobile devices?

Eventbrite supports the following devices:
Android, iPad, iPhone


Q. Does Eventbrite offer an API?

Yes, Eventbrite has an API available for use.


Q. What other apps does Eventbrite integrate with?

Eventbrite integrates with the following applications:
HubSpot Marketing Hub, Google Analytics 360, Zoho CRM, Neon CRM, Kindful, Zapier, Bedrock Data, WordPress, DataHero, Klaviyo, Drip, Weebly, Workato, Meta for Business, Quickbooks Online, Batchbook, SurveyMonkey, Hive, Mad Mimi, Mailchimp, Emma by Marigold, Panorama , Hootsuite, Xero, AWeber, Cyfe, Dasheroo, Vision6


Q. What level of support does Eventbrite offer?

Eventbrite offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support

Eventbrite product overview

What is Eventbrite?

Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.

Key benefits of using Eventbrite

  • Reach new audiences by creating a listing for the Eventbrite event database, and benefit from built-in tools including social media sharing, audience targeting, and custom email invitation creation.

  • Get insight into sales and other event metrics with Eventbrite’s 15+ built in reports which can be accessed from any device and are updated in real-time.

  • Benefit from mobile ticket scanning on the Eventbrite event management Android and iOS apps in order to provide an enhanced attendee experience.

  • Manage event ticket sales with real-time sales data and analytics, and benefit from the ability to sell tickets on a customized event website or on social platforms.

  • Integrate with over 100 third party apps including CRM, marketing, fundraising, accounting, and event management tools to synchronize data and streamline workflows.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    24/7 (Live rep)
    Phone Support

    Training options

    Live Online
    Videos
    Webinars
    In Person
    Documentation

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    Eventbrite pricing information

    Value for money

    4.5

    /5

    4.9K

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    Eventbrite features

    Functionality

    4.5

    /5

    4.9K

    Total features

    57

    5 categories

    Most valued features by users

    Reporting/Analytics
    Third Party Integrations
    Activity Dashboard
    Alerts/Notifications
    API
    Data Import/Export
    Customizable Branding
    Email Marketing

    Functionality contenders

    Eventbrite users reviews

    Overall Rating

    4.6

    /5

    4.9K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.73/10
    Rating distribution

    5

    4

    3

    2

    1

    3.3K

    1.3K

    183

    27

    29

    Pros
    The seamless process of managing the events, seminars or webinars, is truly amazing and super quick. It manages to remove the hassles from the POV of the admin.
    I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).
    What I like most about the Eventbrite platform is how user friendly it is to create the events and the ease for those purchasing to make their purchase.
    Cons
    The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.
    The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.
    The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.

    Overall rating contenders

    RW
    AvatarImg

    Rachel W.

    Bookkeeper

    Religious Institutions, 1-10 employees

    Review source

    Overall Rating

    Changed the way we do events

    Reviewed 3 years ago

    Transcript

    Rachel W.: Hi, I'm Rachel. I'm an event coordinator. I give Eventbrite five out of five stars. For more...

    DW
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    David W.

    Senior Pastor

    Religious Institutions, 11-50 employees

    Review source

    Overall Rating

    Great software for limited admission events

    Reviewed 3 years ago

    Transcript

    David: My name's David. I'm the pastor of a local church. And I give Eventbrite five stars. When our...

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    Nick S.

    Philanthropy, self-employed

    Used other for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great for non-profit events

    Reviewed 3 years ago

    Our overall experience has been great and we have continued returning back to Eventbrite again and again. It works well with other websites and applications and it's made our events successful and easy to manage!

    Pros

    Eventbrite has been great for our ticketed non-profit events. There have been many times where we have needed to send out event invites that include tickets, a registration list, a form, and something easy to account for and Eventbrite was perfect for that.

    Cons

    Eventbrite lacked some customizable options for their forms. I wish we could customize a little more and make the form look nicer. I also think the credit card fees seem to be a little high.

    AvatarImg
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    Pat W.

    Music, 1-10 employees

    Used monthly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Easy to use, All the features you need

    Reviewed 6 months ago

    Used them to great effect for several events, easy to use and integrate on Facebook, and the fees were relatively low considering the features they provide. Definitely would recommend to others

    Pros

    Eventbrite is a great platform if you have an event (or events) you are selling tickets to online. - Easy to integrate into Facebook Events so your followers & FB friends can purchase tix right from the events page. - If you have a scanner, you can scan tickets and register guests as they arrive so you know who has entered already, and who has not yet scanned their ticket at will call- Pricing is not too expensive in comparison to many other ticketing sites

    Cons

    I think Eventbrite could reduce their fee structure a bit. As they are not involved in the event itself, taking a portion of each attendee ticket sale (3.5% fee) in addition to their $0.99 Service fee seems a bit excessive. I realize this is likely the structure that has allowed them to grow to such a large business in the events space, but I think this model may be a bit much as event organizers also have to pay the $9.99 monthly fee to be an Eventbrite member. However, in the grand scheme of things - the convenience of the Eventbrite service is worth the fees so far. Really no other major gripes with the service

    AM
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    Andres M.

    Construction, 11-50 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Overall revier on Event brite

    Reviewed 2 months ago

    Overall I will give 4 out of 5 stars to Eventbrite

    Pros

    Easy to use and understand, saves you time to scgedule your to do list, to program events and inscriptions

    Cons

    It can be a little expensive if you are use to never pay for those service, although it saves you a lot of time

    JG
    AvatarImg

    Javier G.

    Music, 1-10 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    Crazy High Ticketing Fees - Froze My Payouts During COVID - Won't Stand By Agreement

    Reviewed 3 years ago

    Extremely painful.

    Pros

    Eventbrite is easy to use. It's designed well.

    Cons

    Customer service really stinks at Eventbrite. They're just looking to get paid. Their fees are high, sometimes 15-20% depending upon your ticket price. They had agreed on our festival to payout daily leading up to the event but changed their mind when COVID hit (to hoard cash and save themselves while screwing their event organizers.) Now they are expecting people to pull off multi-million dollar festivals...

    SG
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    Susan G.

    Education Management, 501-1,000 employees

    Used monthly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Eventbrite: Use for your next event

    Reviewed 2 months ago

    My overall experience with Eventbrite has been positive. I can utilize the website easily and get my event distributed to many people in email and in text form.

    Pros

    I like that Eventbrite is an easily used tool that can get my event out to a multitude of people.

    Cons

    My least favorite part is that the system makes you put an ending time for your event, even if you want to leave it open-ended.

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