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Eventbrite Logo

Build, manage, and grow events

Table of Contents

Eventbrite - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

Eventbrite overview

Based on 5797 verified user reviews

What is Eventbrite?

Eventbrite is an event management tool offering key features such as online registration, event scheduling, ticket reservations, barcode/ticket scanning, and payment processing, among others.

Who uses Eventbrite?

Reviews for Eventbrite come from a wide variety of industries, including education management (7% of reviewers), non-profit organization management (5%), and marketing and advertising (5%). The most frequent use case for Eventbrite cited by reviewers is event management (49% of reviewers).

What do users say about Eventbrite pricing?

Reviewers appreciate Eventbrite’s flexible pricing, transparent fees, and free version for small events, but some users say the fees are steep, inconsistent, and impact profits, especially for nonprofits or those needing advanced features.

What are the most popular integrations for Eventbrite?

The Eventbrite integrations most frequently cited by reviewers are: Meta for Business (a social media marketing product rated 4.7 out of 5 for its integration with Eventbrite), Mailchimp (an email marketing product, 4.7), and Google Calendar (a scheduling product, 4.8).

Starting price

Alternatives

with better value for money


Pros & Cons

Event Management

Design and Customization

Training and Learning Curve

Inconsistent mobile experience

Slow and limited support

High and confusing fees

Eventbrite’s user interface

Ease of use rating:

Eventbrite review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(75)
3-4(1,802)
5(3,920)

What do users say about Eventbrite?

Users report that Eventbrite makes event management, registration, and ticketing easy, with a user-friendly interface and helpful automation for reminders and email notifications. They appreciate its seamless payment processing, integration with calendars, and the ability to manage both free and paid events, which saves time and increases attendance. Many find the platform accessible for both organizers and attendees, with useful reporting and attendee tracking features.

Reviewers feel that fees can be high, customization options for event pages are limited, and customer support response times are sometimes slow. They mention occasional technical glitches and wish for more payment and design flexibility.

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Who uses Eventbrite?

Based on 5,797 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
E-Learning
Entertainment
Marketing and Advertising
Others

Use cases

Event Management
Ticketing
Registration
Reservations
Conference

Eventbrite's key features

GetApp's analysis of 822 verified user reviews collected between July 2021 and October 2024 identifies Eventbrite's most critical features and summarizes user sentiment about those features.

Event scheduling

Reviewers appreciate Eventbrite's event scheduling capabilities for their simplicity and user-friendliness. They find it easy to set dates, times, and recurring events, and to integrate with calendars. Users report that the platform provides instant notifications and detailed event information. They also value the ability to create templates for recurring events and to promote events easily. However, some users mention that the design could be improved for better visualization of multiple events. Of the 212 Eventbrite users who gave detailed accounts of their use of Event Scheduling, 99% rated this feature as important or highly important.


Online registration

Users find Eventbrite's online registration convenient and straightforward. They appreciate the customizable registration forms, secure payment options, and instant confirmation emails. Reviewers highlight the ease of managing and accessing event registrations in one place. They also mention the integration with social media and event calendars, which enhances promotion and organization. However, some users note issues with receiving event links and suggest including them directly on tickets. Of the 177 Eventbrite users who gave detailed accounts of their use of Online Registration, 98% rated this feature as important or highly important.


Ticket reservations

Reviewers indicate that Eventbrite's ticket reservation system is efficient and user-friendly. They appreciate the real-time ticket availability, which aids in demand forecasting and logistics planning. Users find it easy to manage reservations, set ticket limits, and handle variable pricing. They also value the digital QR codes for easy access. However, some users suggest clearer separation of single and package ticket options to avoid confusion. Of the 166 Eventbrite users who gave detailed accounts of their use of Ticket Reservations, 95% rated this feature as important or highly important.


Registration management

Users report that Eventbrite's registration management is seamless and practical. They appreciate the ability to track attendee data, customize ticketing options, and manage registrations in real-time. Reviewers highlight the dashboard capability for a complete overview of attendees and the ease of setting up events. They also value the integration with payment options and the ability to send reminders. Some users mention that canceling tickets could be more straightforward. Of the 196 Eventbrite users who gave detailed accounts of their use of Registration Management, 91% rated this feature as important or highly important.


Barcode/Ticket scanning

Reviewers appreciate Eventbrite's barcode/ticket scanning feature for its efficiency and security. They find it reduces wait times and congestion at event entrances. Users value the ability to scan tickets directly from mobile devices, ensuring only valid ticket holders gain access. They also mention the convenience of having digital tickets in their email or phone wallet. However, some users prefer not to use personal devices for scanning due to professionalism concerns. Of the 153 Eventbrite users who gave detailed accounts of their use of Barcode/Ticket Scanning, 87% rated this feature as important or highly important.


Payment processing

Users highlight the convenience and security of Eventbrite's payment processing. They appreciate the support for multiple payment methods, including credit cards, PayPal, and Apple Pay. Reviewers find the automatic tracking and recording of sales helpful for financial management. They also value the clear communication regarding transaction details and payout timelines. However, some users mention that the processing time for payouts can be lengthy and suggest improvements in speed. Of the 253 Eventbrite users who gave detailed accounts of their use of Payment Processing, 82% rated this feature as important or highly important.

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“I can upload flyers, find locations by map, and process payments to keep my orders in one place.,”
RB

Regina B.

Owner

“Payment is made simple by using clear boxes to fill along with safe and secure payment options.”
EC

Ella C.

Marketing Manager

“Its security system is trustworthy for customers, and it is important to know where your payment method data is.”
AS

ALFREDO S.

LEAD

“Due to the issues with client payments and my payout, I wouldn’t use this system again for a future event.”
Verified reviewer profile picture

Christine B.

Pilates transformation expert


All Eventbrite features

Features rating:

Access control
Activity dashboard
Alerts/Notifications
API
Attendance management
Attendee management
Attendee tracking
Audience engagement
Badge management
Budget management
Calendar management
Class registration
Conferences/Conventions
Contact management
Credit card processing
CRM
Customer data management
Customer support
Customizable branding
Customizable forms
Customizable templates
Data import/export
Discount management
Email marketing
Email reminders
Employee management
Event management
Event registration
Event ticketing
Exhibit/Vendor management
For virtual events
Group registration
Kiosk ticketing
Marketing automation
Mobile access
Mobile ticketing
Online booking
Online ticketing
Onsite ticketing
Point of sale (pos)
Print-at-Home
Promotions management
Real-Time data
Real-Time reporting
Refund management
Reminders
Reporting/Analytics
Reserved seating
Sales reports
Seating map
Self check-in/check-out
Social media integration
Social promotion
Surveys & feedback
Third-Party integrations
Ticketing
Venue management
Volunteer management
Website integration
Website management
Weddings/Parties

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Eventbrite pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Eventbrite price and value

Value for money rating:

To see what individual users think of Eventbrite's price and value, check out the review snippets below.

“It’s a reliable and efficient platform that simplifies event planning and ticket management. Despite a few minor drawbacks like fees and limited customization, it’s still a great tool for hosting and promoting events of all sizes.”
JR

Jennifer R.

Teacher

“The streamlined registration and ticketing process also provides a smooth experience for attendees, making Eventbrite a reliable and efficient event management solution.”
MM

Masoud M.

Consultant

Eventbrite integrations (33)

Integrations rated by users

We looked at 5,797 user reviews to identify which products are mentioned as Eventbrite integrations and how users feel about them.

Integration rating: 4.7 (26)

Integration rating: 4.7 (26)

I just started using it, but I'm confident it will be very useful, especially when using OnePage CRM with Marketing processes

AM

Ana M.

Director

Integration rating: 4.7 (21)

Time scheduling and meetings.

CF

Cathy F.

Operations Manager

Integration rating: 4.6 (20)

Integration rating: 4.6 (17)

I want it to keep track of my hours for State Public Defender cases, but most of the time I just have to end up simply manually entering my billable hours.

BB

Bela B.

Managing Attorney

Integration rating: 4.9 (14)

Eventbrite customer support

What do users say about Eventbrite customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Eventbrite customer support.

A small group of reviewers found Eventbrite's customer support team helpful, responsive, and easy to reach when issues arose.

The majority of users report slow response times from customer support, especially during urgent or peak periods.

A significant portion of users find it difficult to contact support, citing lack of live chat, phone, or direct email options.

Broad user base notes that support is less accessible or effective for free users, with premium users receiving better assistance.

Support options

Knowledge base
Email/help desk
Chat
Faqs/forum
24/7 (live rep)
Phone support

Training options

Live online
Videos
Webinars
In person
Documentation

To see what individual users say about Eventbrite's customer support, check out the review snippets below.

“Eventbrite's reporting features could be more customisable, and occasionally, the customer support response time feels slow, especially during peak times.”

Verified reviewer profile picture

Aiste K.

Marketing and Events Coordinator

Eventbrite FAQs

Q. Who are the typical users of Eventbrite?

Eventbrite has the following typical customers:
Mid-size Business, Large Enterprises, Small Business, Freelancers

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Q. What is Eventbrite used for?

Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform. Event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data helps event planners to assess attendance and profit.


Q. Does Eventbrite support mobile devices?

Eventbrite supports the following devices:
iPad, iPhone, Android


Q. What level of support does Eventbrite offer?

Eventbrite offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support

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