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Eventbrite vs Purplepass Comparison (2026)

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Eventbrite

Purplepass

Overview

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

Enterprise ticketing made simple: embed a branded, PCI-secure checkout, offer free interactive seat maps, sell passes, add-ons and donations, and monitor real-time sales and scans. Mobile POS and offline scanners included, with SSO, TouchNet, Zapier integrations and 24/7 US support.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

5.8K

3.9K

1.5K

222

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

4.9

304

273

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

Pros

“It’s a reliable and efficient platform that simplifies event planning and ticket management. Despite a few minor drawbacks like fees and limited customization, it’s still a great tool for hosting and promoting events of all sizes.”

Jennifer R.

Teacher

“We could quickly build an event, set attendance limits, collect participant information, and monitor registrations without a lot of extra administrative work.”

Bree B.

Education Manager

“The streamlined registration and ticketing process also provides a smooth experience for attendees, making Eventbrite a reliable and efficient event management solution.”

Masoud M.

Consultant

Pros

“The platform allows me to host various events throughout the year from ticket events to registrations.”

Breanne O.

Dance Department Director

“One of the MOST important aspects of any event is to assure proper preplanning and have customer service available during the event for any last minute changes or to troubleshoot to keep the event running smoothly.”

Kathy C.

Admissions

“We especially appreciate the ease with which we can post events and develop ticketing options, with how-to videos conveniently embedded in the relevant sections of the template. And patrons have commented on the ease of buying tickets through Purplepass, not always what we heard before we switched.”

Charlie S.

Executive Director

Cons

“Eventbrite charges fees for paid tickets which can add to overhead costs. When compared to alternative platforms and fees it is a bit on the pricier side.”

Ibrahim A.

Marketing Manager

“Setup was a bit bulky for us and the mobile app was pretty buggy with intermittent issues here and there with loading things we needed.”

Matthew L.

Vice President of Operations

“Eventbrite is convenient for finding events and buying tickets, but the high fees and weak customer support seriously hurt the overall experience.”

Kai S.

swe

Cons

“We ran into a couple of people who wanted to make partial refunds (like they bought 5 tickets but only needed 3) and we had to refund the entire order and make them purchase the seats they wanted again, as there isn't currently a way to do that. If there were a slightly easier way to give refunds and make exchanges (that was a little difficult to navigate at first as well!)”

Courtney M.

Director of Student Productions

“The only issue we had was tha amount of banks that flag purple pass and do not allow cards to purchase via their website initially.”

Natalie M.

Owner

“We found the remote ticket scanners to be a little slow on the ticket verification process.”

John B.

Director