Eventzilla vs Zoho Backstage

Eventbrite

Whova

Cvent Event Management

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

Whova is a cloud-based event management solution that enables businesses, universities, exhibitors, and government organizations to engage with attendees, generate name badges, handle online registration processes, and host video conferences.

Cvent Event Management provides online event planning and management, web survey and email marketing solution for event planners, attendees, and hospitality venues across industries, globally. The software supports the entire event lifecycle, from marketing and initial registration through to event check-in & beyond

Community Engagement Director

There is no phone number to call customer support.

Director of Marketing 

Sr. Diversity And Inclusion Operations Manager

Our company loved the flexibility of Eventzilla's products and services and how modern it is.

Founder 

Eventzilla is a cost-effective option and customer service is good.

Eventzilla provides the same top shelf features as industry leading solutions but still remains the most affordable event registration software in the industry

Abstract Management

Access Controls/Permissions

Agenda Management

Alerts/Notifications

Attendance Management

Attendance Tracking

Attendee Management

Attendee Profiles

Attendee Tracking

Audience Engagement

Badge Management

Barcode/Ticket Scanning

Calendar Management

Class Registration

Conferences/Conventions

Confirmations/Reminders

Contact Management

Credit Card Processing

Customer Data Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Templates

Data Import/Export

Discount Management

Electronic Payments

Email Management

Email Marketing

Email Reminders

Employee Management

Event Calendar

Event Management

Event Maps

Event Marketing

Event Registration

Event Scheduling

Event Ticketing

Gamification

Group Registration

Guest List Management

Kiosk Ticketing

Landing Pages/Web Forms

Lead Generation

Live Streaming

Marketing Automation

Mobile Access

Mobile Check-in

Mobile Ticketing

Multi-Event

Networking

One-to-One Messaging

Online Payments

Online Registration

Online Ticketing

Onsite Registration

Onsite Ticketing

Payment Processing

Point of Sale (POS)

Print-at-Home

Promotions Management

Real-Time Analytics

Real-Time Reporting

Real-Time Updates

Recording

Refund Management

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Reserved Seating

Room Block Management

Season Tickets

Seating Map

Self Check-In/Check-Out

Social Media Integration

Social Promotion

Speaker Profiles

Sponsor Pages

Sponsorship Management

Support Ticket Management

Survey/Poll Management

Surveys & Feedback

Third-Party Integrations

Ticket Brokering

Ticketing

Ticket Reservations

Visitor Registration

Volunteer Management

Wait List Management

Website Management

Weddings/Parties

Most reviewers indicate that Eventzilla delivers strong value for money, especially for non-profits and small organizations, and they appreciate the free tier. However, some reviewers report dissatisfaction with recent price increases and reduced affordability.

Value for money

By industry, Eventzilla reviewers are most commonly professionals in non-profit organization management (16%). The most frequent use case for Eventzilla cited by reviewers is event management (77% of reviewers).

Eventzilla

Web-based

iPad

Android

iPhone

Ticket Tailor

RegFox

EventMobi

RingCentral Events

Basic

Plus

Limited customization flexibility

53% of reviewers feel negative about Eventzilla’s customization options. Some reviewers find that the platform restricts branding flexibility and lacks versatility in areas like badge design and template selection. Users report difficulties editing event pages, customizing automated messages, and uploading logos or images. They say certain features are buggy or confusing, and that making on-the-fly changes can be cumbersome. Reviewers mention that even advanced plans do not always provide the level of customization they expect for their events.

Clunky and overwhelming navigation

43% of reviewers feel negative about Eventzilla’s user interface. Some users report that the interface can be cluttered, with too many tabs and categories, making it difficult to find important features. Reviewers indicate that navigation is sometimes unintuitive, requiring extra steps to complete tasks like editing events or accessing reports. They mention that the design can feel overwhelming, especially for those managing multiple events, and that certain processes are less streamlined compared to other event management platforms.

Affordable event management solution

83% of reviewers feel positive about Eventzilla’s pricing. Reviewers appreciate that the platform offers a wide range of features at a lower cost compared to competitors, making it accessible for small organizations and non-profits. They mention that the free and affordable plans allow them to manage events without straining their budgets. Some users say the value for money is a significant factor in their decision to choose Eventzilla, and they find the pricing structure to be fair and competitive within the event management software market.

Intuitive and simple workflow

Founder

The platform is easy to use, even without prior experience, and the overall workflow is straightforward.

81% of reviewers feel positive about Eventzilla’s ease of use. Users think the platform is intuitive, allowing them to set up and manage events without prior experience or extensive training. Reviewers indicate that the interface is straightforward, making it easy to organize, plan, and manage attendees. Some reviewers find that the logical system design and responsive support team help them quickly resolve questions. They say the software streamlines their workflow and is accessible even for those with limited technical skills.

Comprehensive event organization tools

80% of reviewers feel positive about Eventzilla’s event management capabilities. Reviewers indicate that the platform simplifies planning, ticket sales, attendee tracking, and payment collection. Some users report that features like customizable event pages, attendee check-in tools, and detailed reporting make managing multiple or recurring events more efficient. They appreciate being able to handle everything from invitations to payments in one place, and value the flexibility to organize both in-person and virtual events with ease.

President

Many, many features are extra charges, even when I am already paying their "retail" price for my event as it is.

Eventzilla works well as an all-in-one platform for technical training events.

Event Organizer

We have registrants whose tickets are booked by another person, and if that person does not set up the registration correctly, it is a little clunky for directing them to update it (when I can't do it as admin).

IT Delivery Manager

The integration with HubSpot is quite basic, but the options for customising tickets and add-ons are excellent.

There are so many tools and customizations that are integrated into the platform that allow you to get as detailed as you'd like with your event.

Student Ministries Director

The best thing about eventzilla is how simple and easy it was to edit and look at all of the information regarding the event that I put on! If I needed to edit or change any of my registrations from the event, when people contacted me, I could go in and do that instantly and easily!!!

We organize in-person events and need to synchronize that data with our existing CRM.

Programmes Manager

Great event management tool fit for smaller events as the cost depends on the size of your event.

Business Support Planner

We used to move all tickets through Eventzilla but with changes to our business model we had to move tickets in house for verification reasons.

Additionally, we are able to send emails and gather feedback using Eventzilla.

Pretty simple to manage with ready-made templates to adjust when needed for communication and the platform.

I like being able to write all the descriptive details and collect information through customized questions.

Managing Principal

Works for me for basic event setup, without a lot of fuss.

The issue with the current version of their app is that is honestly unusable in comparison to use in their website.

We've used it for years for online event registration management.

I found some of the attendee registration clunky and glitchy.

Manager

With the construction industry, sometimes we are all scattered all over at differnt locations and times. With Eventzilla I am able to securely set events (meetings) whenever necessary.

SPARK Project Manager

I had several attendees that thought they regsitered but somehow their registration didn't go through.

Operations Manager

We use it because it's what we are used to but really wish it had more features.

Software Engineer

The levels of customisation were excellent, and Eventzilla was especially useful for managing payments in regards to tickets

Vice Con-Chair

Very easy to use but they really need to work out the random glitches.

Customer Success Manager

This is my and my team's first time planning an event on this scale.

It was too easy to use "pro" level options, which resulted in a bill shock situation several months after opening registrations - by then it was too late to go back to a lower tier.

I can't think of anything else more specific because I haven't had any issues while using it.

researcher

I like the basic options with allow any user to locate easily the venue, allow to set up free conferences without added cost.

From day one, Eventzilla has been so straightforward and easy to use.

Simple and easy to use. partners and works with WePay, Paypal, etc - good options of payment gateways

Consultant

We had a very bad experience with most aspects of the event management.

I am currently at the end of my free trial and I WILL be purchasing the software.

Trainer and Curricullum Developer

Lots of features you need to set up a successful event. As you give potential participants a link (or embedded the beautiful widget on your site and point them to that) and they simply sign up by themselves, gone are the days of endless emails back and forth and then ending up with inaccurate or incomplete information.

The inability to be able to enclose links.

Freelancer

Those who choose an online system like this avoid the headache of technically maintaining and updating it.

I use this mainly for trainings with less than 20 people and find it a good way to easily keep my finger on the pulse of registrations.

You can send participants updates and information directly from the app or export a CSV to use in other places such as Mailchimp.

I usually add a 'test ticket' for free to an event I create and then 'test buy' it to ensure everything is working as it should.

Assistant General Manager

The best part is we can self apply for refund, no need to involve in time-wasting processes of calling customer care executives & all. If we have a good budget then we can also use their marketing strategies where they will promote our events and help us in making our event successfull.

Mobile App Developer

Eventzilla offers limited options when it came to customizing graphics.

Ease of Use

User Interface

Customer Support

Email Communication

Integrations

Customization Options

Bugs and Issues

Value for Money

Small Business

Mid-size Business

Large Enterprises

Freelancers

TicketSource

TicketSource is a free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue.

Zoho Backstage lets you manage discounts, promo codes,  offline and online ticket sales, and understand your event's performance.

Eventzilla vs Zoho Backstage Comparison (2026)

Eventzilla

Zoho Backstage

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives