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Zoho Backstage Logo

Event management and check-in solution

Last updated: April 2025

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Table of Contents

Zoho Backstage - 2025 Pricing, Features, Reviews & Alternatives

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Last updated: April 2025

What is Zoho Backstage?

Zoho Backstage is an end-to-end event management solution that enables businesses to plan and run in-person, virtual, and hybrid event experiences from beginning to end. Teams can launch a fully branded and mobile-responsive website for the event, add the agenda, speaker information, social handles, as well as the organization’s event calendar so participants can learn about other events hosted throughout the year.

For hosting a regional event, managers can create multilingual websites to localize the experience. The built-in tools, such as affiliate tracker, social share options, discount codes, and promotional banners give the freedom to market on multiple platforms and grow the audience. The search engine-optimized event website also allows operators to gain visibility on search engines.

With OnAir, the virtual and hybrid events module, supervisors broadcast a virtual event in real-time with a host of engagement features, such as polling, Q&A, real-time chat, and emoji reactions. For hybrid events, operators can stream onsite sessions to online attendees and give virtual speakers an opportunity to meet with onsite attendees.

Stakeholders can also play pre-recorded content, share the screen, invite attendees to the stage, add handouts, and more. In addition to these, operators can host rehearsals with multiple test participants so that the speakers can get a better hang of the platform. When using Backstage, attendees can connect outside of sessions through discussion channels. These are essentially forums where attendees can come together to talk about various topics, reach out to organizers, and more. The discussion channels can be private or public and both organizers and attendees can create them.

Cannistrators can create networking rooms in Backstage OnAir for attendees, both onsite and online, to get together and have conversations on topics of mutual interest. With Backstage, operators can get access to both registration or sales analytics and session analytics. It includes a customizable session feedback form that teams can use to get attendees’ opinions on the session and speakers. While the reports are in-depth, employees can use the native integrations or create custom ones to get analytics related to your leads and website. Other features include sponsorship management, speaker management, virtual exhibitor management, email campaigns, team roles, custom forms, and options to handle data privacy requests.

Benefits of using Zoho Backstage

  • Build a full and detailed agenda for attendees using the drag-and-drop interface to schedule events and allow customers to personalize the daily schedule based on which sessions to see and attend.

  • Personalize an event website with all key information and company branding, and all communications relating to the event to send to attendees using a range of pre-built templates.

  • Assess event performance with real-time analytics and reports into metrics such as footfall, audience engagement, ticket sales, feedback from attendees, and more.

  • Manage registration and event ticket sales through integration with Eventbrite and track ticket sales and registration numbers in real time once the apps are connected.

  • Manage multiple events at once with separate portals for each event, and deliver event content all over the world with support for multiple languages.
  • Starting from

    7900

    Per month

    view pricing plans
    start trial
    book a demo

    Zoho Backstage's key features

    Most critical features, based on insights from Zoho Backstage users:

    Event Management
    Discount Management
    Customizable Forms
    Ticket Reservations
    Online Registration
    Confirmations/Reminders

    All Zoho Backstage features

    Features rating:

    Event Scheduling
    Event Ticketing
    Communication Management
    Sponsorship Management
    Event Calendar
    Engagement Tracking
    Badge Management
    Reporting/Analytics
    Real-Time Analytics
    Real-Time Chat
    Online Payments
    Landing Pages/Web Forms
    Registration Management
    Lead Generation
    Electronic Payments
    Mobile Access
    Real Time Editing
    Real-Time Data
    QR Codes
    Q&A Management
    Real-Time Notifications
    Website Management
    Promotions Management
    Private Chat
    Print-at-Home
    Presentation Streaming
    Pre-built Templates
    Payment Processing
    Onsite Ticketing
    Onsite Registration
    Online Ticketing
    On-Demand Webcasting
    Networking
    Multi-Language
    Multi-Event
    Mobile Ticketing
    Website Integration
    Website Hosting
    Website Analytics
    Visitor Tracking
    Visitor Registration
    Virtual Lobby
    Video Streaming
    Video Conferencing
    Venue Management
    Ticketing
    Third-Party Integrations
    Surveys & Feedback
    Survey/Poll Management
    Support Ticket Management
    Speaker Profiles
    Speaker Management
    Social Promotion
    Social Media Integration
    SMS Reminders
    SEO Management
    Self Service Portal
    Self Check-In/Check-Out
    Screen Sharing
    Sales Reports
    Reporting & Statistics
    Reminders
    Refund Management
    Recording
    Real-Time Updates
    Real-Time Reporting
    Customizable Branding
    Custom Domains
    CRM
    Credit Card Processing
    Contact Management
    Conferencing
    Conferences/Conventions
    Commenting/Notes
    Collaboration Tools
    Class Registration
    Chat/Messaging
    Calendar Management
    Breakout Rooms
    Barcode/Ticket Scanning
    Badge Printing
    Audience Engagement
    Audience Analytics
    Attendee Tracking
    Attendee Segmentation
    Attendee Profiles
    Attendee Management
    Attendance Tracking
    Attendance Management
    Alerts/Notifications
    Agenda Management
    Activity Tracking
    Activity Dashboard
    Access Controls/Permissions
    Meeting Management
    Marketing Automation
    Live Streaming
    Live Chat
    Lead Capture
    Guest List Search
    Guest List Management
    Group Registration
    Gamification
    Forms Management
    For Virtual Events
    Floor Plans & Maps
    Feedback Management
    Exhibit/Vendor Management
    Event Tracking
    Event Registration
    Event Marketing
    Email Templates
    Email Reminders
    Email Marketing
    Email Management
    Drag & Drop
    Data Synchronization
    Data Security
    Data Import/Export
    Customizable Templates
    Customizable Reports
    Customizable Fields

    Zoho Backstage alternatives

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    Zoho Backstage pricing

    Value for money rating:

    Starting from

    7900

    Per month

    Flat Rate

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range
    view pricing plans
    start trial

    Zoho Backstage integrations (20)

    Integrations rated by users

    We looked through 15 user reviews, to identify which products are mentioned as Zoho Backstage integrations, and what is the users perception.

    Zoho CRM logo
    Zoho CRM

    Integration rating: 5.0 (2)

    Zoho Backstage support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    FAQs/Forum
    Knowledge Base

    Training options

    Videos
    Webinars
    Documentation

    Zoho Backstage reviews

    Overall rating

    4.3

    /5

    15

    Positive reviews

    80

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.73/10
    Rating distribution

    5

    4

    3

    2

    1

    9

    3

    2

    0

    1

    Pros
    “It has a great list of tools to manage and promote an event. Features like OnAir allow for easy setup of virtual events.”
    “We couldn't do without Zoho Backstage for all our events because of its powerful integration with other Zoho tools. This is a real advantage.”
    “Quick set up, great as a complement of CRM if you do marketing events like meet ups, conferences etc.”
    Cons
    “New pricing model removes it from Zoho One umbrella and makes it completely useless and too pricey for our non-profit events.”
    “My event seemed to have characteristics that limited the expression of its unique style.”
    “Landing page templates that are available are limited. More options with different types of designs can be made available.”

    Zoho Backstage FAQs

    Q. What type of pricing plans does Zoho Backstage offer?

    Zoho Backstage has the following pricing plans:
    Starting from: ₹7900.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Zoho Backstage?

    Zoho Backstage has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Zoho Backstage support?

    Zoho Backstage supports the following languages:
    English, German, Portuguese, French, Spanish


    Q. Does Zoho Backstage support mobile devices?

    Zoho Backstage supports the following devices:
    Android, iPad, iPhone


    Q. Does Zoho Backstage offer an API?

    No, Zoho Backstage does not have an API available.


    Q. What other apps does Zoho Backstage integrate with?

    Zoho Backstage integrates with the following applications:
    Google Analytics 360, Zoho CRM, Zoho SalesIQ, WhatsApp, Zoom Workplace, Walls.io, Eventbrite, Zoho PageSense


    Q. What level of support does Zoho Backstage offer?

    Zoho Backstage offers the following support options:
    Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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