servis.ai vs Endear

Bitrix24

EngageBay CRM

Spotler CRM

Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications.

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Spotler CRM is designed for growing teams, making it easy to set up and simple to use. All your data is in one place helping you effectively manage your contacts and share information, enabling great team collaboration, improved customer relationships and increased sales.

VP of Sales

The way data is nested or lack there of is something that needs immediate attention.  

BI Developer

Any issues I've had with implementing or using it, deploying it, training my users on it - get addressed.

He was able to demonstrate everything I was asking for and pulled in resources to ensure it would work for us.  

Empower your inside sales teams to be more organized, efficient, and effective in their sales efforts.

A/B Testing

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Scheduling

Batch Communications

Batch Processing

Calendar Management

Calendar/Reminder System

Calendar Sync

Call List Management

Call Management

Campaign Management

Channel Management

Click Tracking

Client Management

Collaboration Tools

Commission Management

Compliance Management

Confirmations/Reminders

Contact Management

Contract/License Management

Customer Database

Customer Engagement

Customer Segmentation

Customer Service Analytics

Customizable Fields

Customizable Reports

Customizable Templates

Customization

Dashboard

Data Entry

Data Import/Export

Data Integration

Data Management

Deal Management

Document Management

Document Storage

Drag & Drop

Drip Campaigns

Email Management

Email Marketing

Email Templates

Email Tracking

Expense Tracking

Field Sales Management

Financial Management

Forecasting

For Insurance Industry

For iPad Devices

For Mac Devices

For Small Businesses

For Startups

Generative AI

Goal Management

HIPAA Compliant

Interaction Tracking

Internal Chat Integration

Lead Assignment

Lead Capture

Lead Distribution

Leaderboards

Lead Generation

Lead Management

Lead Notifications

Lead Nurturing

Lead Qualification

Lead Segmentation

Marketing Automation

Medication History

Meeting Management

Messaging

Mobile Access

Multi-Channel Communication

Multi-Location

Onboarding

Opportunity Management

Patient Education

Patient Engagement

Patient Intake

Patient Portal

Patient Questionnaires

Patient Records Management

Performance Management

Performance Metrics

Personalization

Pipeline Management

Predictive Analytics

Prioritization

Proposal Generation

Prospecting Tools

Quotes/Estimates

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Proprietary

servis.ai

Web-based

iPhone

iPad

Android

HubSpot CRM

monday.com

Professional

Mid-Market

Unlimited

The reporting features, the ability to integrate with 3rd party software like Twilio and Zapier...

Questions on features, bugs, issues, enhancements, etc. have been very well received. If we can't figure out how to do something the way we want it, the support team with FreeAgent has always been extremely helpful.

Marketing Promotions Specialist 

The most surprising "Pro":  Custom-ability   -   The FreeAgent team worked side-by-side with us to set up and implement a system that would work BEST for our specific requirements as a Property/Casualty insurance agency.

Manager, Demand Flexibility Marketplace 

FreeAgent was able to flow records (projects) along multiple stages that added new data at each stage gate.

Onboarding Operations/ VP of Customer Success 

We utilize all functions of free agent but the best part of this CRM is the ability to completely customize our portal to our specific needs without having to keep a lot of unused features.

The ability for them to do nearly everything I requested coupled with their cost made it a no brained compared to the big guy.

Co Founder, Director of Partnerships

The Dashboards were the winning feature.   And the blank canvas approach was unexpected but fun and very unique.

Font sizes, spacing, overall aesthetic things could be improved.

It’s a little daunting at first as most everything has to be built but all the building blocks are there.  

Financial Service Planner

Organizing my data base live for myself and team.

Director of Operations and Customer Experience

I love the different views available, the customizable apps, report features, and the new RingCentral integration will be so helpful.

Senior Admissions Advisor

The product is very easy to learn and use.  

We also use it for integration with multiple other software to manage accounting and contractor management.

Admissions Counselor

FreeAgent has a plethora of functions we need to get started with a CRM without a lot of extras that we either will not use or aren't ready for, but are also constantly improving the platform and adding more capabilities.  

Having to export from our previous CRM was a lot of work.

Executive Assistant and Office Manager

There was quite a bit we wanted personalized/tailored to our needs and no request was ever met with "we can't do that", it was always "let me see how we can get that done for you", and then the perfect solution was presented or created for us.

Constant check-ins and offers of assistance to get it done.

I was comparing them to Salesforce and asked a lot from my sales rep.  

Platform Development Consultant

They have a way to track multiple payments for one  or multiple products.

Engineers attending a call is unheard of elsewhere.

FreeAgent is the sweet spot for a great product with customizable functionality with stellar customer service.

Health Coach

Organization is solved with building the data base and marketing, notes etc.

Commercial Representative & CRM Administrator

I find it very frustrating that you can't scroll down vertically on windows unless you adapt your fields to fit.

Data and Quality Assurance Manager

We just got started with FreeAgent and finished up the creation of it, data imports and training.

Realtor/Small Business Owner/Property Manager

It should also have texting capabilities and formulas to calculate built in.

I worked daily with [SENSITIVE CONTENT] and he was very responsive to our requests.

She has been with us since the beginning and has SLAVED over our account to make sure things are working properly, and finds a solution to every need we have had.

The latest navigation design is not as intuitive as it was originally when we first purchased it.

The data management and how it plays in to reporting the data is amazing!

Director of Marketing

For some, this will be a good fit and for others, they may find the software lacking the marketing features they are looking for.

Their top-notch customer service is one of the things that drew me to the software.

Account Manager

The ability to customize apps that fit my business and it is easy to use.

Setup has been very collaborative and accommodating to our schedule as a growing business.

Inside Sales

As we are still in the early stages of using this software, no cons have been identified yet.

Director of Sales

Being new to CRM software I like the ease of use with intuitive workflow.  

The customer service and follow up with any questions i've had has been excellent!

She is so smart and makes connections that blow our minds.

Account Executive

She asked me how she could improve my usage.

Keeping everything in front of me is huge.  

I've also trained one staff member so far in using the system.

The teams are helpful and committed to providing the best service.  

Overall, I'm really happy with the service and product we are receiving with FreeAgentCRM.

One of the best collaborative problem solvers we have ever worked with.

The functionality and customer service is excellent!

Customer Support

Features

Ease of Use

Implementation

Training and Learning Curve

Team Collaboration

Workflow Customization

Salesforce Comparison

Sync and Export

Small Business

Mid-size Business

Large Enterprises

Freelancers

FreeAgent Network

Zoho CRM

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Endear is a CRM and clienteling platform built to help omni-channel retail brands boost sales and retention.

servis.ai vs Endear Comparison (2026)

servis.ai

Endear

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives