FreeAgent CRM Pricing, Features, Reviews & Comparison of Alternatives

FreeAgent CRM

Unleash your team's potential with the next generation CRM

4.56/5 (25 reviews)

FreeAgent CRM overview

FreeAgent CRM delivers a next-gen work experience. Our cloud-based platform help teams unlock productivity and grow sales effortlessly.

Get the whole team PRODUCTIVE - Stay in the zone, with AI-guided selling. See only what you need when you need it, with a flow-based feed of personalized and prioritized tasks and key insights. Effortlessly breeze through sales-driving activities without leaving the page.

Gain complete VISIBILITY into customer-facing work - Zoom in and out between high-level overviews and deep-dive activity tracking that all happens automagically. Gain instant context into all of your customer relationships, and view activity linked to any pipeline change and it's impact.

Measure and improve PERFORMANCE - Track and celebrate activities that lead to sales and happy customers. Supercharge your sales cycle with customizable stage gate processes and eliminate all the manual work with automation. Foster a high-five culture and share gamified goal-tracking across your team.
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Pricing

Starting from
$99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Spanish
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FreeAgent CRM reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.5
  5.0
Amy Lofgreen

I Didn't Know A Team Could Be So Responsive

Used daily for 6-12 months
Reviewed 2018-10-12
Review Source: Software Advice

I have never asked more from a company. Our CRM needs were very different than the typical sales model. I chose FreeAgent because their team seemed willing to work with me to make the changes I needed for my unique circumstances. When shopping for the CRM, other companies told me they would charge thousands of dollars to train me how to build a system to fit my unique needs. FreeAgent CRM said they would be happy to build what I need at no extra cost. They have done just that and exceed my expectations every day. This robust system has everything I need and I appreciate its beautiful design.

Pros
Choosing FreeAgent CRM is the best decision I made this year. They have worked with me to make their CRM the exact fit I needed for a growing franchise. I have never worked with another company that is so responsive to my requests and needs. Every day I am amazed at how willing they are to make improvements to meet my needs and their team always teaches me how I can personalize the program to our unique circumstances. They take the time to understand my need and then go to work to find a solution.

Cons
I love the product so much that this is difficult for me to answer, but the two things I am hoping to someday have is a #hashtag feature for being able to search activities by topics and to someday be able to have texting also documented in the system. (I think I just thought of how this can be done simply!)! And another request is born....

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marc Kirst

FreeAgent CRM vs Salesforce = Apple iPhone XR vs mobile phone 1st generation in the mid 90s.

Used daily for less than 6 months
Reviewed 2018-10-12
Review Source: Software Advice

If Salesforce customers would be aware of FreeAgent CRM, Salesforce would have no clients any longer. It reminds me of an upstart like Amazon in 2000 vs the established retailer Sears. I would highly recommend Marc Benioff to take over FreeAgent CRM and let FreeAgent CRM's management revamp Salesforce's entire software and sales/marketing concept. If Sears would have bought Amazon their share price would have been up several thousand percent vs being down 99% during the last 11+ years. Eddie Lampert likely doubted that established, 100+ year old Sears would fall 99%. Better and more agile competitors like FreeAgent CRM can erode the market position of other established leaders over time as Apple, Amazon, Google, Facebook, Netflix have proven.

Pros
FreeAgent CRM's management and team are outstanding in terms of customization, service, interface, simplicity and elegance. The entire user experience if rated on a scale of 1 to 10 is 10+ while I would rank Salesforce 1 having seen Salesforce performing ten years ago and recently. Salesforce is a sales focused company with an extremely frustrating user experience vs FreeAgent CRM being a true CRM company. It's like using a new generation Apple iPhone vs a mobile phone by other leading providers in the mid 90s. We have no association with the company besides being a customer.

Cons
I have done extensive searches on many CRMs in the last 10 years and wish this 2016 founded company would have been existed 25 or 10 years ago.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Abi Licatino

FreeAgent Is the best value for your money.

Used daily for 6-12 months
Reviewed 2018-11-02
Review Source: Software Advice

This is my first experience with CRMs and its been so pleasant and not frustrating. Thats hard to find in the tech world for me. Our rep is wonderful and knows her stuff!

Pros
Simple, easy to use and easily learnable. Helpful staff that are there quickly to help with any issues that come up or that you have questions about. Integrates well with Office 365. Looks great and is neat and tidy.

Cons
Any cons that I did have, have quickly been fixed. They are open to suggestions and are constantly improving.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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John Manley

FreeAgent CRM is a Great Tool!

Used daily for 6-12 months
Reviewed 2018-10-30
Review Source: Software Advice

Customer representatives really work very hard to provide the best training and support! If you are a Mortgage Loan Originator, Real Estate Agent ora stand alone Sale Rep, I think FreeAgent is a great fit!

Pros
I like how easy it is to work with, especially for my small sales consulting business. It has all the key features I need!

Cons
I really can’t come up with a feature that detracts. Perhaps smaller type for the screen; but I would be very picky choosing that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Magdalena Camarena

Excellent Product

Used daily for less than 6 months
Reviewed 2018-08-23
Review Source: Software Advice

I have never had an experience like this before... they contacted me, and made follow up, answered all my questions, and even invited me to their offices. They have been great with customer support; it is almost 24/7. They are very nice and willing to help out, and hear your suggestions. Since I can customize it to my needs, it’s a perfect product. I recommend it 100%.

Pros
What I love the most about this product is that it is customizable, so the program adapts to my needs instead of the other way around. It is super user friendly, and it has great customer support!! They even give you 1:1 training, and help you customize your profile, and they won’t leave you alone until you are happy with the end product.

Cons
There are a few (almost none) user experience things that can improve... but they are constantly updating features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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FreeAgent CRM pricing

Starting from
$99/month
Pricing options
Free trial
Subscription
View Pricing Plans

Starter: $99/month for 3 users
Pro: $399/month for 5 users
Business: $999/month for 10

Contact FreeAgent CRM for other pricing information.

FreeAgent CRM features

API
Activity Tracking
Calendar Management
Custom Fields
Customer Database
Customizable Reporting
Email Integration
Reporting & Statistics
Third Party Integration

Activity Dashboard (206 other apps)
Automatic Notifications (190 other apps)
Automatic Reminders (181 other apps)
CRM Integration (125 other apps)
Customizable Branding (186 other apps)
Customizable Templates (157 other apps)
Data Import/Export (169 other apps)
Electronic Payments (128 other apps)
Mobile Integration (126 other apps)
Real Time Data (123 other apps)
Social Media Integration (160 other apps)

Additional information for FreeAgent CRM

Key features of FreeAgent CRM

  • Attachments
  • Automated Lead Assignments
  • Automated Personalized Emails
  • Bulk Actions
  • CRM System
  • Calendar/Reminder System
  • Call Logging
  • Call Management
  • Contact Import/Export
  • Custom Fields / Objects
  • Customizable Fields
  • Dashboards for Custom Reports
  • Deal Management
  • Document Management
  • Email Account Sync
  • Email Analytics Dashboard
  • Email Parser
  • Gmail / Office 365 Integration
  • IMAP Support
  • Industry Templates
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Segmentation
  • Marketing Automation Integration
  • Note Management
  • Reporting/Analytics
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Source Tracking
  • To-do Lists
View All Features

Benefits

• Efficiency meets happy. FreeAgent CRM automagically logs and organizes all your emails, meetings, and calls so you spend way more time selling and way less time on admin.

• A workday full of impact. AI-assisted prioritization of next steps keeps you working on what matters most. Effortlessly flow through sales-driving activities that build customer relationships and drive revenue.

• Add the time dimension. Discover the only CRM that enables sales leaders to track every change in week-by-week snapshots of pipeline and linked activity.

• Zoom in. Combine high-level insights with deep-dive tracking; with pivot-able, sum-able boards across all of your CRM data - leads, accounts, deals, and more.

• Ready, set, action. Establish gates and controls and enforce best practice in every deal. Continually optimize your processes and workflows for the ultimate winning play.

• Foster a high-five culture. Hustle Board tracks individual and team activity and celebrates the incremental small steps that lead to BIG sales.