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Endear
5
25
4
17
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered clienteling that drives retail revenue
Table of Contents
Endear - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Endear overview
What is Endear?
Endear is the AI-powered clienteling platform for modern retail brands that want to build meaningful customer relationships at scale.
With over 2,000 retail stores around the globe driving more than $1 billion in attributed sales, Endear empowers store teams with unified customer profiles, real-time data, and AI that automatically identifies who to reach out to, when, and what to say — so associates spend their time selling, not searching. By streamlining outreach across channels like text, email, and WhatsApp, Endear helps deliver personalized, high-impact customer experiences that increase foot traffic and boost sales.
With every engagement trackable and actionable, Endear is redefining retail ROI so every store becomes a performance channel and every interaction becomes a revenue moment.
Do you work for Endear? Manage this product listing
Endear’s user interface
Endear reviews
Overall rating
4.4
/5
47
Positive reviews
64
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6.38/10
5
4
3
2
1
25
17
4
1
0
Cristina E.
Marketing Director
Katie H.
Email and SMS Marketing Manager and Head of Retention
Ailyn L.
Sales Manager
Who uses Endear?
Based on 47 verified user reviews.
Company size
Midsize Businesses
Small Businesses
Enterprises
Top industries
Use cases
Endear's key features
Most critical features, based on insights from Endear users:
All Endear features
Features rating:
Endear alternatives
Endear
Starting from
350
Per month
LiveAgent
Starting from
15
/user
Per month
Zendesk Suite
Starting from
55
/user
Per month
Zoho CRM
Starting from
14
/user
Per month
Endear pricing
Value for money rating:
Starting from
350
Per month
Usage Based
User opinions about Endear price and value
Value for money rating:
To see what individual users think of Endear's price and value, check out the review snippets below.
Cristina E.
Marketing Director
Katie H.
Email and SMS Marketing Manager and Head of Retention
Endear integrations (12)
Integrations rated by users
We looked at 47 user reviews to identify which products are mentioned as Endear integrations and how users feel about them.
Integration rating: 5.0 (3)
Integration rating: 5.0 (2)
“Its our pos - is not good. Buggy and they are impossible to contact, and once you do - they provide very poor help.”
Siùsaidh D.
Owner
Integration rating: 4.0 (2)
Integration rating: 4.0 (1)
“We use IP as the ordering software for our ecom group”
Robert C.
Director
Integration rating: 3.0 (1)
“Customers can submit claims via Umbrella and they appear in Gorgias.”
Bianca A.
Ops Director
Other top integrations
Endear support options
Typical customers
Platforms supported
Support options
Training options
Endear FAQs
Q. What level of support does Endear offer?
Endear offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support