Loyal Zoo vs Textdrip

SumUp

Whispir

SMS-iT

Cognigy.AI

charles

Bulk Sender

Compare Loyal Zoo and Textdrip based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

AppsFlyer

AppsFlyer is a cloud-based mobile attribution and marketing analytics platform which assists app marketers with campaign management and conversion tracking. Its key features include customer journey mapping, attribution modeling, audience segmentation, social media metrics and retention tracking.

Braze

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands that they love. 

SlickText

SlickText is a text message marketing platform that enables businesses to communicate with their audiences through SMS and MMS campaigns. The software includes features such as mass texting capabilities, automated workflows with a drag-and-drop builder, audience segmentation tools, and one-on-one conversational messaging through an inbox system. It offers list growth tools including website popups, web forms, QR codes, and keyword-based opt-ins for subscriber acquisition.

Run your own digital loyalty card and keep customers coming back, just like the big brands. Ideal for cafes, restaurants, beauty salons, vaping bars, retail...

Activity Tracking

Alerts/Notifications

Campaign Management

Communication Management

Customer History

Customer Profiles

Customizable Branding

Data Import/Export

Engagement Tracking

Live Chat

Loyalty Cards

Loyalty Program

Membership Management

Mobile Alerts

Multi-Channel Marketing

Point of Sale (POS)

Promotions Management

Real-Time Data

Real-Time Notifications

Reporting/Analytics

Rewards Management

SMS Marketing

Social Promotion

Loyal Zoo

iPhone

iPad

Android

Windows

Web-based

Digital Loyalty

Prime Loyalty

General Manager

We we liked least about loyal zoo is that the software will delete accounts that have been inactive for more than 1 month.

We were looking for software that allowed us to have customers cards on file with the card still secure.

Owner

I am a travelling photographer and videographer for dancing and events so my customers purchase both face to face and online. Because the software is designed for brick and mortar businesses, you have to be within a short distance to "check in" through the application.

Within 2 weeks I have been able to set this system up, connect it to both my online order forms and face to face purchasing system and even managed to link a login page to my website so customers can easily check in with us at any time to see their points balance and rewards.

Managing Director 

App is not big enough to draw in new customers only your existing customers.

Business Owner 

I like the way it integrates with my current epos system so that I can issue loyalty points as people shop.

Owner 

Can't use it offline or when internet fails

The clients agree to the promos during the sign-up process and can easily unsubscribe within a promo email.

I have been able to issue loyalty points without the need for loyalty cards which are expensive to print and annoying for customers.   

You cannot control that algorithm or place a person into a category manually when just implementing the system at your business.

I like the email marketing - just one email a week to promote may offers to loyalty customers ensures they keep returning.

There is also an admin panel where you can see all the trends and general business settings.  

Everyone has hundreds of apps these days,  offering another one for a rare usage goes with resistance and unnecessary steps.

Great interface to manage and award points to customers.

be aware - if you lose you password you need their assistance to get your login back.

I wish there was an integration with e-commerce platforms.

President

There is a lag when putting in customer info sow end up creating duplicate accounts when the info doesn't pop up in time.

I love the ease of use, and having the ability to add/subtract reward points from anywhere!

We still get kick backs from customer after purchase (phone call, social media message, return visit) with them saying they didn't get their points.  

A few things that I wish could be changed or added to the app:

One time a person comes as a VIP and another, as New and you can't really explain why.

I would like to be able to change the rate of regular rewards from 1:$1 to something else, preferably customizable based on my preferences.

We are currently not using this option at all.

There are couple of times at the beginning when we were trying to enter new customers and an existing customer's profile was still open.

I also wasn't able to show the staff what it would look like prior to the run to prep them for what to look for.

I would also like to have an auto-add of points when someone registers for the rewards program.

Coffee Shop Co-Owner

The aesthetics, back end, and website widget option definitely need work.

The only problem I have had is the glitches with updates. But they iron these out relatively quickly.

This window also makes it impossible to enter in any customers info.

Pres

Would like to Be able  to use partial points for our clients. And the rest of points not disappear

owner

only 2 text messages a month, wish at a minimum one every week.

We have 2 locations and I want to run the same promo for both.  

There was one problem when I was away from work and I needed to look up a client but forgot my password.

manager

it doesn't automatically pull up customers unless  we search for them

Very happy with the service so far and look forward to using this system a lot more in 2022!

Our promos from one location to another were almost identical, but not quite.  

Director

This is a fantastic product and I can't wait to see what's in store for the future!

Purchasing Manager

Management and employees overall like Loyalzoo, but when we are busy it's easy to forget to add customers points.

Sales Manager

Customer repeats, easy to operate, great way to offer loyal customer incentives

Director 

Expensive seen as you don’t get any sms with your subscription and cost double to do so!!

It was annoying that I couldn't copy and paste the promo.  

I had to assemble it from scratch which took about 30 minutes.  

everything thing has to be manually put in and looked up.

it has an app so our customer know their points

Co-owner

What I like the most is how it integrated so smoothly with our Clover POS.

Lot of similar apps give you free sms so very disappointed

Easy features for customers to use points and redeem

I love that this program integrates seamlessly with my POS system and it's very simple and easy to use.

Customer Loyalty

Reward System

Security and Access Control

Promotion

Bugs and Issues

Manual Entry

Integrations

Automation

User History

Small Business

Mid-size Business

Freelancers

Loyalzoo

Project Broadcast

Project Broadcast is a text marketing solution that helps businesses with chat, broadcast messaging, campaign management, landing pages, and API connectivity. The platform enables businesses to orchestrate and control marketing drip campaigns via SMS messaging.

Textellent

Textellent is an SMS marketing solution that helps businesses manage automated campaigns, appointment scheduling, customer segmentation, and more. The platform enables managers to create separate customer bases in accordance with different attributes and send targeted messages based on specific interests or needs.

We created Textdrip to provide a business texting platform with the best deliverability in the industry while providing a clean and user-friendly interface that anyone could run, not just the IT guys.

2-Way Messaging

Activity Dashboard

Automated Responses

Autoresponders

Campaign Planning

Campaign Scheduling

Campaign Segmentation

Contact Management

Customer Segmentation

Customizable Templates

Drip Campaigns

Message Personalization

Mobile Access

Multi-Campaign

Push Notifications

Real-Time Reporting

Reminders

Reporting & Statistics

Scheduled Messaging

SMS Messaging

The Textdrip integration most frequently cited by reviewers is VanillaSoft, a CRM product rated 4.7 out of 5 for its integration with Textdrip.

By industry, Textdrip reviewers are most commonly professionals in insurance (80%). The most frequent use case for Textdrip cited by reviewers is SMS marketing (95% of reviewers).

Proprietary

Textdrip

Linux

Chromebook

Spark Starter

Growth Gear

Elite

Sales

Customer service, keeps everything simple, super efficient for my business, tripled my sales in a month of usage.

Agent

The customizable reporting and analytics features, allowing us to gain valuable insights into our business performance, customer behavior, and make informed strategic decisions.

Licensed Health Advisor

The program can get a bit costly with the more leads you have to reach out to.

Insurance Agent

The ease of sending bulk communications and tracking the leads

Although I find it hard press to list a con for the Textdrip software, The only thing I wish I could change is an "Archived" feature that is applied to clients.

Sometimes when i send out texts, not all of them send

OWNER

What I like most is that it has all the features I need in my business for SMS campaigns and how easy it is to navigate and setup.

Contracted worker

You can easily keep track of your clientele and categorize them into lists if needed

Senior Agent

Multiple accounts easy to switch and customer service is a plus

How I can organize my pipeline so easily!

HEALTH ADVISOR 

Overall very useful from marketing to organizing as well as the 20% discount making it affordable if you buy in bulk

Their mobile app is very simple and doesn't work as well as the website

Broker

would like to be able to do more bulk updating to failed texts

One featue I aks for is the option to set a time for each message, instead of being limited to how much time from the ifrst message.  

Sales Leader

Deliverability is the biggest issue dealing with texting.

Benefit specialist 

Setting up campaigns to auto drip potential clients is simple to figure out and works exactly like it says.

Producer

The automation makes contacting my leads a breeze.

Insurance Broker

The extension is also one of my favorite tools that is provided by them.

Agent Owner

Yes I was very reluctant to take part in Textdrip at first, but after they helped me install the product and I'm up and running.  

Health Advisor

Really helpful for me to learn the textdrip platform.

Senior Assoicate 

I love that they are constantly developing to better fit a agents day to day needs

Health Insurance Advisors

The software enables call forwarding to send inbound calls directly to your cell phone along with displaying the inbound caller's number for ease of access.

Insurance agent

Set up took some time but after a bit it was manageable.

Health advisor 

It is by far the best CRM texting system I have used!

Founder

the color is ugly, I want the app to be easier to use

Loyal Zoo vs Textdrip Comparison (2026)

Loyal Zoo

Textdrip

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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