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Customer Loyalty Software

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Salesforce Marketing Cloud logo
4.2
481

Stand out in Your Customer's Inbox

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.8
    Features
    4.3
    Customer support
    3.9
Pros and Cons from Salesforce Marketing Cloud users   
+15
Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.
The price, the user experience, the lack of multibrand use. When I threatened to take my business elsewhere we had one call with the VP but then he stopped responding to calls and emails.
Was quite easy to understand for novice and navigate around and had easy to use and useful automated marketing features that made reaching a large audience seamlessly easy.
It felt like they were just as fed up with this crap tool as we are. Although they didn't say it, I think one of our key employees quit over the frustration of dealing with marketing cloud.
We use salesforce daily to engage with customers on a daily basis. It has been very helpful in managing customer journeys, sending and preparing emails, and getting good reporting.
Not all pending sends will list themselves under "Pending Sends," so that has caused some issues with accidentally sending the same email to the same list more than once.
It had a good native integration with Litmus. I liked the reporting feature that visually showed where users where clicking in an email.
The customer service and sales team was probably the worst I've seen from an enterprise product. Even though it's owned by Salesforce, it isn't as well integrated as Marketo.
Its very user friendly when you need to build assets with less time. I think those who have a more B2C business marketing model will find this more beneficial with the 1:1 ratio for personalization.
Further, the e-newsletters don't cooperate with Outlook, which is frustrating since both are Microsoft products.
Salesforce offers a big eco-system with lots of functionalities and a good customer overview.
Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).
You are able to view and respond to emails from all of your coworkers which helps with workload management.
The e-newsletter design function is nearly useless unless you can code HTML, and the preview emails you see never match what ends up in your inbox.
The Journey Building feature is incredible for this. This also allows you to set triggers and make intelligent automation decisions.
Steep learning curve, Poor Customer service, Fairly expensive for most of the users.
Love what the product is capable of doing. But it takes a significant amount of time and money beyond the cost of the product to set it up and maintain it.
For a small business I'd HIGHLY recommend going with something else.
Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.
The price, the user experience, the lack of multibrand use. When I threatened to take my business elsewhere we had one call with the VP but then he stopped responding to calls and emails.
Was quite easy to understand for novice and navigate around and had easy to use and useful automated marketing features that made reaching a large audience seamlessly easy.
It felt like they were just as fed up with this crap tool as we are. Although they didn't say it, I think one of our key employees quit over the frustration of dealing with marketing cloud.
We use salesforce daily to engage with customers on a daily basis. It has been very helpful in managing customer journeys, sending and preparing emails, and getting good reporting.
Not all pending sends will list themselves under "Pending Sends," so that has caused some issues with accidentally sending the same email to the same list more than once.
It had a good native integration with Litmus. I liked the reporting feature that visually showed where users where clicking in an email.
The customer service and sales team was probably the worst I've seen from an enterprise product. Even though it's owned by Salesforce, it isn't as well integrated as Marketo.
Its very user friendly when you need to build assets with less time. I think those who have a more B2C business marketing model will find this more beneficial with the 1:1 ratio for personalization.
Further, the e-newsletters don't cooperate with Outlook, which is frustrating since both are Microsoft products.
Salesforce offers a big eco-system with lots of functionalities and a good customer overview.
Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).
You are able to view and respond to emails from all of your coworkers which helps with workload management.
The e-newsletter design function is nearly useless unless you can code HTML, and the preview emails you see never match what ends up in your inbox.
The Journey Building feature is incredible for this. This also allows you to set triggers and make intelligent automation decisions.
Steep learning curve, Poor Customer service, Fairly expensive for most of the users.
Love what the product is capable of doing. But it takes a significant amount of time and money beyond the cost of the product to set it up and maintain it.
For a small business I'd HIGHLY recommend going with something else.
Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.
The price, the user experience, the lack of multibrand use. When I threatened to take my business elsewhere we had one call with the VP but then he stopped responding to calls and emails.
Was quite easy to understand for novice and navigate around and had easy to use and useful automated marketing features that made reaching a large audience seamlessly easy.
It felt like they were just as fed up with this crap tool as we are. Although they didn't say it, I think one of our key employees quit over the frustration of dealing with marketing cloud.
We use salesforce daily to engage with customers on a daily basis. It has been very helpful in managing customer journeys, sending and preparing emails, and getting good reporting.
Not all pending sends will list themselves under "Pending Sends," so that has caused some issues with accidentally sending the same email to the same list more than once.
It had a good native integration with Litmus. I liked the reporting feature that visually showed where users where clicking in an email.
The customer service and sales team was probably the worst I've seen from an enterprise product. Even though it's owned by Salesforce, it isn't as well integrated as Marketo.
Its very user friendly when you need to build assets with less time. I think those who have a more B2C business marketing model will find this more beneficial with the 1:1 ratio for personalization.
Further, the e-newsletters don't cooperate with Outlook, which is frustrating since both are Microsoft products.
Salesforce offers a big eco-system with lots of functionalities and a good customer overview.
Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).
You are able to view and respond to emails from all of your coworkers which helps with workload management.
The e-newsletter design function is nearly useless unless you can code HTML, and the preview emails you see never match what ends up in your inbox.
The Journey Building feature is incredible for this. This also allows you to set triggers and make intelligent automation decisions.
Steep learning curve, Poor Customer service, Fairly expensive for most of the users.
Love what the product is capable of doing. But it takes a significant amount of time and money beyond the cost of the product to set it up and maintain it.
For a small business I'd HIGHLY recommend going with something else.
Comarch Loyalty Marketing Platform logo
4.5
6

Powering hundreds of loyalty programs worldwide.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.5
Pros and Cons from Comarch Loyalty Marketing Platform users   
No pros & cons found
Customer Frontlines logo
4.7
246

Customer experience management (CXM) platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Customer Frontlines users   
avatar
avatar
avatar
+15
Our experience has been great. They were great to work with during our implementation and are always willing to work with us on a project or if we have questions.
Inability to drag and drop items in multiple choice formatted questions. Restrictions on piping in text from certain question types, e.g. drill down.
Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).
The problem: what they called "flexible" and "adaptable" really meant that I had to build everything on my own dashboard ... and these aren't exactly intuitive platforms for the non-expert.
Simple to quickly get the hang of and with excellent functionality ensures business users (and everyone else for that matter) that they have access to a great product enabling survey feedback.
Some of the features with text IQ is a little confusing.
Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well.
There have been occasions where I'm forced to log in again because it timed out, but I was in the middle of using it.
They have a lot of suggestions on best practices to make the surveys most effective. They have several features and partners that you can add on once you start moving beyond the basics.
Integration with other platform by creating the embedded variable give you a lot of flexibility. And the best part is the customer support - very responsive with the optimized answers to your queries.
Features like StatsiQ are awesome for being able to read the responses in bulk without a statistical background.
The product is very easy to use. I like that the format is clean cut and clear with not a lot of information to sort through.
I take a lot of online surveys and Qualtrics seems to be one of the best in terms of functionality and ease of use. I've never encountered an issue with this tool.
Infinite survey question options, great online support, strong user community, very low learning curve.
Our organization enjoys the amount of visual data this software provides for us. We are easily able to deploy data gathering tools, like surveys, and get a quick real time overall view of the data.
I mostly like how quickly we were able to get surveys created and running. We were able to integrate our solution with Salesforce.
The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.
Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.
Our experience has been great. They were great to work with during our implementation and are always willing to work with us on a project or if we have questions.
Inability to drag and drop items in multiple choice formatted questions. Restrictions on piping in text from certain question types, e.g. drill down.
Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).
The problem: what they called "flexible" and "adaptable" really meant that I had to build everything on my own dashboard ... and these aren't exactly intuitive platforms for the non-expert.
Simple to quickly get the hang of and with excellent functionality ensures business users (and everyone else for that matter) that they have access to a great product enabling survey feedback.
Some of the features with text IQ is a little confusing.
Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well.
There have been occasions where I'm forced to log in again because it timed out, but I was in the middle of using it.
They have a lot of suggestions on best practices to make the surveys most effective. They have several features and partners that you can add on once you start moving beyond the basics.
Integration with other platform by creating the embedded variable give you a lot of flexibility. And the best part is the customer support - very responsive with the optimized answers to your queries.
Features like StatsiQ are awesome for being able to read the responses in bulk without a statistical background.
The product is very easy to use. I like that the format is clean cut and clear with not a lot of information to sort through.
I take a lot of online surveys and Qualtrics seems to be one of the best in terms of functionality and ease of use. I've never encountered an issue with this tool.
Infinite survey question options, great online support, strong user community, very low learning curve.
Our organization enjoys the amount of visual data this software provides for us. We are easily able to deploy data gathering tools, like surveys, and get a quick real time overall view of the data.
I mostly like how quickly we were able to get surveys created and running. We were able to integrate our solution with Salesforce.
The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.
Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.
Our experience has been great. They were great to work with during our implementation and are always willing to work with us on a project or if we have questions.
Inability to drag and drop items in multiple choice formatted questions. Restrictions on piping in text from certain question types, e.g. drill down.
Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).
The problem: what they called "flexible" and "adaptable" really meant that I had to build everything on my own dashboard ... and these aren't exactly intuitive platforms for the non-expert.
Simple to quickly get the hang of and with excellent functionality ensures business users (and everyone else for that matter) that they have access to a great product enabling survey feedback.
Some of the features with text IQ is a little confusing.
Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well.
There have been occasions where I'm forced to log in again because it timed out, but I was in the middle of using it.
They have a lot of suggestions on best practices to make the surveys most effective. They have several features and partners that you can add on once you start moving beyond the basics.
Integration with other platform by creating the embedded variable give you a lot of flexibility. And the best part is the customer support - very responsive with the optimized answers to your queries.
Features like StatsiQ are awesome for being able to read the responses in bulk without a statistical background.
The product is very easy to use. I like that the format is clean cut and clear with not a lot of information to sort through.
I take a lot of online surveys and Qualtrics seems to be one of the best in terms of functionality and ease of use. I've never encountered an issue with this tool.
Infinite survey question options, great online support, strong user community, very low learning curve.
Our organization enjoys the amount of visual data this software provides for us. We are easily able to deploy data gathering tools, like surveys, and get a quick real time overall view of the data.
I mostly like how quickly we were able to get surveys created and running. We were able to integrate our solution with Salesforce.
The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.
Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.
Kangaroo logo
4.6
89

An all-in-one Loyalty and Marketing Platform for businesses.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Kangaroo users   
avatar
avatar
+15
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
Missing some features that another product had. Need to be able to let people know when they have a discount.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
We face some problems in the updated. Requires a lot of human interference.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
Missing some features that another product had. Need to be able to let people know when they have a discount.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
We face some problems in the updated. Requires a lot of human interference.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
Missing some features that another product had. Need to be able to let people know when they have a discount.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
We face some problems in the updated. Requires a lot of human interference.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
White Label Loyalty logo
4.7
10

Simple solution for complex needs

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.8
Pros and Cons from White Label Loyalty users   
avatar
+9
The pilot was a great experience as WLL proved to be very reliable, responsive, proactive, timely, easy to work with.
A few features are missing on the multi-tannet management side. But ELL are working on it.
Great software with all the right features and benefits for users. Easy to use with great aesthetics.
The AI learning aspects are a little hit and miss and sometimes quite a bit of manual intervention is required.
The relationship is really good and they are flexible to our needs. The way their technology integrates is great, which makes our life easy.
The overall experience has been good with a good working relationship.
Great hub of content and information to build a good knowledge base.
We highly recommend WLL and are honored to be working with such a professional team.
We were able to implement a Reward system for Members of the Society. The solution has landed well, and our members find it easy to use.
WLL was able to understand and bring out our vision, which gave us confidence they were the right partner.
From an admin perspective - it is also helpful and uncluttered.
Easy of use, clarity, simple integration, API first.
The pilot was a great experience as WLL proved to be very reliable, responsive, proactive, timely, easy to work with.
A few features are missing on the multi-tannet management side. But ELL are working on it.
Great software with all the right features and benefits for users. Easy to use with great aesthetics.
The AI learning aspects are a little hit and miss and sometimes quite a bit of manual intervention is required.
The relationship is really good and they are flexible to our needs. The way their technology integrates is great, which makes our life easy.
The overall experience has been good with a good working relationship.
Great hub of content and information to build a good knowledge base.
We highly recommend WLL and are honored to be working with such a professional team.
We were able to implement a Reward system for Members of the Society. The solution has landed well, and our members find it easy to use.
WLL was able to understand and bring out our vision, which gave us confidence they were the right partner.
From an admin perspective - it is also helpful and uncluttered.
Easy of use, clarity, simple integration, API first.
The pilot was a great experience as WLL proved to be very reliable, responsive, proactive, timely, easy to work with.
A few features are missing on the multi-tannet management side. But ELL are working on it.
Great software with all the right features and benefits for users. Easy to use with great aesthetics.
The AI learning aspects are a little hit and miss and sometimes quite a bit of manual intervention is required.
The relationship is really good and they are flexible to our needs. The way their technology integrates is great, which makes our life easy.
The overall experience has been good with a good working relationship.
Great hub of content and information to build a good knowledge base.
We highly recommend WLL and are honored to be working with such a professional team.
We were able to implement a Reward system for Members of the Society. The solution has landed well, and our members find it easy to use.
WLL was able to understand and bring out our vision, which gave us confidence they were the right partner.
From an admin perspective - it is also helpful and uncluttered.
Easy of use, clarity, simple integration, API first.
FiveStars logo

FiveStars

4.6
1.2K

Providing Loyalty and Marketing for 15,000 Local Businesses

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.5
Pros and Cons from FiveStars users   
avatar
avatar
avatar
+15
It's easy to use and our customers like the system. They enjoy knowing they are getting a reward for being loyal to us.
They didn’t wanted to to anything about their mistake!, they told me that’s what it was showing on their computer and that’s what it was, I had to call my bank to dispute the transaction.
I enjoy how easy it is to have multiple businesses stored in the app for loyalty reward tracking.
And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.
My overall experience is pleasant, I think Five stars is great because it helps the business owners to gain more attraction/ traffic and the customers point of view is receiving discounts/ bonuses.
It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).
Fivestars started out as a great concept for me. I was using it all the time and I would get great rewards at local places I loved. It was nice to get a discount at the places I normally shopped.
Worthless, lying salesperson & worst customer service.
I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.
Every visit is a great visit. Customer service is great and very helpful.
Its ease of access for both the customers and the employees, and the increase to customer retention 100% make it worth it to install in ANY small business.
Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.
The fact that it's so easy to navigate and find out which restaurants are available on that app for any kinds of rewards possible. Shows the place and the number of point rewards available.
Our experience has been great with Fivestar. The customer service is top notch.
Crossroads is awesome for everyone. Use of their system is so easy and rapid.
Overall, I do like this product and think other businesses can benefit from it.
Overall Fivestars is nice and easy to use because it’s through your phone number.
I have a fivestar account for once upon a child and a local icecream shop. I like that it keeps track of my rewards for both in one place.
It's easy to use and our customers like the system. They enjoy knowing they are getting a reward for being loyal to us.
They didn’t wanted to to anything about their mistake!, they told me that’s what it was showing on their computer and that’s what it was, I had to call my bank to dispute the transaction.
I enjoy how easy it is to have multiple businesses stored in the app for loyalty reward tracking.
And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.
My overall experience is pleasant, I think Five stars is great because it helps the business owners to gain more attraction/ traffic and the customers point of view is receiving discounts/ bonuses.
It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).
Fivestars started out as a great concept for me. I was using it all the time and I would get great rewards at local places I loved. It was nice to get a discount at the places I normally shopped.
Worthless, lying salesperson & worst customer service.
I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.
Every visit is a great visit. Customer service is great and very helpful.
Its ease of access for both the customers and the employees, and the increase to customer retention 100% make it worth it to install in ANY small business.
Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.
The fact that it's so easy to navigate and find out which restaurants are available on that app for any kinds of rewards possible. Shows the place and the number of point rewards available.
Our experience has been great with Fivestar. The customer service is top notch.
Crossroads is awesome for everyone. Use of their system is so easy and rapid.
Overall, I do like this product and think other businesses can benefit from it.
Overall Fivestars is nice and easy to use because it’s through your phone number.
I have a fivestar account for once upon a child and a local icecream shop. I like that it keeps track of my rewards for both in one place.
It's easy to use and our customers like the system. They enjoy knowing they are getting a reward for being loyal to us.
They didn’t wanted to to anything about their mistake!, they told me that’s what it was showing on their computer and that’s what it was, I had to call my bank to dispute the transaction.
I enjoy how easy it is to have multiple businesses stored in the app for loyalty reward tracking.
And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.
My overall experience is pleasant, I think Five stars is great because it helps the business owners to gain more attraction/ traffic and the customers point of view is receiving discounts/ bonuses.
It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).
Fivestars started out as a great concept for me. I was using it all the time and I would get great rewards at local places I loved. It was nice to get a discount at the places I normally shopped.
Worthless, lying salesperson & worst customer service.
I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.
Every visit is a great visit. Customer service is great and very helpful.
Its ease of access for both the customers and the employees, and the increase to customer retention 100% make it worth it to install in ANY small business.
Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.
The fact that it's so easy to navigate and find out which restaurants are available on that app for any kinds of rewards possible. Shows the place and the number of point rewards available.
Our experience has been great with Fivestar. The customer service is top notch.
Crossroads is awesome for everyone. Use of their system is so easy and rapid.
Overall, I do like this product and think other businesses can benefit from it.
Overall Fivestars is nice and easy to use because it’s through your phone number.
I have a fivestar account for once upon a child and a local icecream shop. I like that it keeps track of my rewards for both in one place.
Preferred Patron Loyalty logo
4.9
97

Loyalty marketing and gift card management

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.8
    Features
    4.8
    Customer support
    5.0
Pros and Cons from Preferred Patron Loyalty users   
avatar
+15
We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.
The templates for email blasts are very confusing.
An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.
The tablets were the only problem we encountered but customer service was very prompt to get new ones to us asap.
After learning the system and training on it we were quite pleased with the ease of use and my wife was especially pleased with the marketing abilities.
I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.
Great software and great tech support. Customers and myself are very happy with software as well as tech support.
I don't think I have any dislikes. Any questions or concerns I had were always immediately addressed and resolved.
Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.
Very very satisfied and happy that I found Preferred Patron. One additional comment about the ease of use, we have a lot of hourly employees and it was very easy to train them on the system as well.
What better service can you get than that. Our customers love the simplicity of taking control of their points each time they come in; some have called our tablet "fancy.
Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.
It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.
Whether by phone or email, he is professional, prompt, and knowledgeable. Having that kind of support makes this software an even better fit for our use.
Our stores love the integration into our point of sale system. In addition to scanning the rewards card, customers can be identified by last name, phone number, or email address very convenient.
Software is extremeley user friendly and easily customizable to fit our business. Training and support is extremely informational and allows an easy integration into our standard operating procedures.
Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is.
Our loyalty program has been one of the biggest factors in the growth of our new retail store. Now with COVID, we were closed for over a month.
We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.
The templates for email blasts are very confusing.
An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.
The tablets were the only problem we encountered but customer service was very prompt to get new ones to us asap.
After learning the system and training on it we were quite pleased with the ease of use and my wife was especially pleased with the marketing abilities.
I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.
Great software and great tech support. Customers and myself are very happy with software as well as tech support.
I don't think I have any dislikes. Any questions or concerns I had were always immediately addressed and resolved.
Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.
Very very satisfied and happy that I found Preferred Patron. One additional comment about the ease of use, we have a lot of hourly employees and it was very easy to train them on the system as well.
What better service can you get than that. Our customers love the simplicity of taking control of their points each time they come in; some have called our tablet "fancy.
Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.
It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.
Whether by phone or email, he is professional, prompt, and knowledgeable. Having that kind of support makes this software an even better fit for our use.
Our stores love the integration into our point of sale system. In addition to scanning the rewards card, customers can be identified by last name, phone number, or email address very convenient.
Software is extremeley user friendly and easily customizable to fit our business. Training and support is extremely informational and allows an easy integration into our standard operating procedures.
Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is.
Our loyalty program has been one of the biggest factors in the growth of our new retail store. Now with COVID, we were closed for over a month.
We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.
The templates for email blasts are very confusing.
An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.
The tablets were the only problem we encountered but customer service was very prompt to get new ones to us asap.
After learning the system and training on it we were quite pleased with the ease of use and my wife was especially pleased with the marketing abilities.
I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.
Great software and great tech support. Customers and myself are very happy with software as well as tech support.
I don't think I have any dislikes. Any questions or concerns I had were always immediately addressed and resolved.
Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.
Very very satisfied and happy that I found Preferred Patron. One additional comment about the ease of use, we have a lot of hourly employees and it was very easy to train them on the system as well.
What better service can you get than that. Our customers love the simplicity of taking control of their points each time they come in; some have called our tablet "fancy.
Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.
It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.
Whether by phone or email, he is professional, prompt, and knowledgeable. Having that kind of support makes this software an even better fit for our use.
Our stores love the integration into our point of sale system. In addition to scanning the rewards card, customers can be identified by last name, phone number, or email address very convenient.
Software is extremeley user friendly and easily customizable to fit our business. Training and support is extremely informational and allows an easy integration into our standard operating procedures.
Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is.
Our loyalty program has been one of the biggest factors in the growth of our new retail store. Now with COVID, we were closed for over a month.
Zinrelo logo
4.8
49

Think Holistic Loyalty. Think Zinrelo!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.8
Pros and Cons from Zinrelo users   
avatar
+14
Great company to work with that is staffed by great people. Our customers have responded well to the addition of our loyalty program and they have been using it frequently.
The referral program and how it is set up on our platform. Customers really have a hard time understanding the program and what it does.
We have recently started our rewards program, and fortunately, we picked Zinrelo. They've been a great help every step of the way.
Setup through ASP.NET was a little confusing, but not impossible.
The platform itself is quite intuitive and approachable, and their support team was super helpful and responsive throughout the entire process.
No real cons if you read the documentation you can figure out how to use it.
The program structure suggested by Zinrelo was a perfect fit for our business. Our customer retention, revenues, customer engagement - everything has improved.
Their team was great to work with during the implementation process, and their support folks have been quick to resolve any issues.
Top notch integration/technical team- customer support- admin panel ease of use- loyalty program easy to set up - price.
Our support team has been very helpful in understand best practices and the use of the platform.
The integration with Miva was very easy. Zinrelo support is wonderful.
One of the best benefits I am seeing so far is the integration with our MIVA Software. I am able to track everything efficiently.
I like how easy the software is to use and it's operator friendly site-wide.
We've only seen the tip of the iceberg for what Zinrelo can do so far, and I have full confidence that it will boost our customer relationships and sales in a myriad ways.
Software is very easy to use, and customers have had positive reactions.
Plus the Customer Service at Zinrelo is excellent. If they don't know the answer to my questions they will find out quickly.
Very easy to use, plus when there is an issue Zinrelo is very easy to contact and they get back to you ASAP.
Great company to work with that is staffed by great people. Our customers have responded well to the addition of our loyalty program and they have been using it frequently.
The referral program and how it is set up on our platform. Customers really have a hard time understanding the program and what it does.
We have recently started our rewards program, and fortunately, we picked Zinrelo. They've been a great help every step of the way.
Setup through ASP.NET was a little confusing, but not impossible.
The platform itself is quite intuitive and approachable, and their support team was super helpful and responsive throughout the entire process.
No real cons if you read the documentation you can figure out how to use it.
The program structure suggested by Zinrelo was a perfect fit for our business. Our customer retention, revenues, customer engagement - everything has improved.
Their team was great to work with during the implementation process, and their support folks have been quick to resolve any issues.
Top notch integration/technical team- customer support- admin panel ease of use- loyalty program easy to set up - price.
Our support team has been very helpful in understand best practices and the use of the platform.
The integration with Miva was very easy. Zinrelo support is wonderful.
One of the best benefits I am seeing so far is the integration with our MIVA Software. I am able to track everything efficiently.
I like how easy the software is to use and it's operator friendly site-wide.
We've only seen the tip of the iceberg for what Zinrelo can do so far, and I have full confidence that it will boost our customer relationships and sales in a myriad ways.
Software is very easy to use, and customers have had positive reactions.
Plus the Customer Service at Zinrelo is excellent. If they don't know the answer to my questions they will find out quickly.
Very easy to use, plus when there is an issue Zinrelo is very easy to contact and they get back to you ASAP.
Great company to work with that is staffed by great people. Our customers have responded well to the addition of our loyalty program and they have been using it frequently.
The referral program and how it is set up on our platform. Customers really have a hard time understanding the program and what it does.
We have recently started our rewards program, and fortunately, we picked Zinrelo. They've been a great help every step of the way.
Setup through ASP.NET was a little confusing, but not impossible.
The platform itself is quite intuitive and approachable, and their support team was super helpful and responsive throughout the entire process.
No real cons if you read the documentation you can figure out how to use it.
The program structure suggested by Zinrelo was a perfect fit for our business. Our customer retention, revenues, customer engagement - everything has improved.
Their team was great to work with during the implementation process, and their support folks have been quick to resolve any issues.
Top notch integration/technical team- customer support- admin panel ease of use- loyalty program easy to set up - price.
Our support team has been very helpful in understand best practices and the use of the platform.
The integration with Miva was very easy. Zinrelo support is wonderful.
One of the best benefits I am seeing so far is the integration with our MIVA Software. I am able to track everything efficiently.
I like how easy the software is to use and it's operator friendly site-wide.
We've only seen the tip of the iceberg for what Zinrelo can do so far, and I have full confidence that it will boost our customer relationships and sales in a myriad ways.
Software is very easy to use, and customers have had positive reactions.
Plus the Customer Service at Zinrelo is excellent. If they don't know the answer to my questions they will find out quickly.
Very easy to use, plus when there is an issue Zinrelo is very easy to contact and they get back to you ASAP.
SpotOn logo
4.4
304

Restaurant POS for payment processing

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.3
Pros and Cons from SpotOn users   
+15
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
Zoho CRM Plus logo
4.4
62

Unified Customer Experience platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.2
    Features
    4.3
    Customer support
    4.1
Pros and Cons from Zoho CRM Plus users   
avatar
avatar
avatar
+15
The overall experience is Excellent, as it is very easy and convenient and budget friendly.
It's a terrible experience and often a complete waste of precious time.
The ease of implementation and user interface. Features are impressive.
Furthermore, instead of working with Gsuite, it tries to force you to send and receive emails from within the CRM with inferior functionality (no signature capability...).
Overall very good experience, works as advertise with good customer support as needed.
Cost of programme is expensive since you have to pay for each users.
Overall it was a good experience. Hoping to use in the future again.
There is little to complain about this software as far as my experience goes.
I like the fact that ZOHO always adds new functionality to ZOHO CRM. I also like that it is integrated with all its key software like Books, Campaigns, Projects, and a host of other apps.
This software is a very complete CRM tool. That's quite good, after a meeting for example, to save and keep all the information related to the person/company you met.
I absolutely love the pricing structure. Its very affordable, even for micro businesses.
As the Marketing Manager, I am always pulling reports from the various sales territories. I really like the feature that I can save the categories for my report, and run them as needed.
Very useful to keep all the data in the account so to be able to share them with the other components of your team.
Online Sales Platform Which Makes Online Shopping and Inventory a Pleasurable Experience.
Amazon is a very detailed, organized, easy to use gathering for worldwide companies and individuals to market, buy, sell, and offer comparisons and options with ease.
Amazon has been a typically used online shopping, shipping and entertainment option I’ve used daily for years. It’s easy to use, enjoyable, and well designed.
It can connect with hundreds of other apps and software through API feeds. This is very important to me when I need data to be sent in various places.
Lot of features for tracking, collaboration, metrics, monitoring, help desk, support.
The overall experience is Excellent, as it is very easy and convenient and budget friendly.
It's a terrible experience and often a complete waste of precious time.
The ease of implementation and user interface. Features are impressive.
Furthermore, instead of working with Gsuite, it tries to force you to send and receive emails from within the CRM with inferior functionality (no signature capability...).
Overall very good experience, works as advertise with good customer support as needed.
Cost of programme is expensive since you have to pay for each users.
Overall it was a good experience. Hoping to use in the future again.
There is little to complain about this software as far as my experience goes.
I like the fact that ZOHO always adds new functionality to ZOHO CRM. I also like that it is integrated with all its key software like Books, Campaigns, Projects, and a host of other apps.
This software is a very complete CRM tool. That's quite good, after a meeting for example, to save and keep all the information related to the person/company you met.
I absolutely love the pricing structure. Its very affordable, even for micro businesses.
As the Marketing Manager, I am always pulling reports from the various sales territories. I really like the feature that I can save the categories for my report, and run them as needed.
Very useful to keep all the data in the account so to be able to share them with the other components of your team.
Online Sales Platform Which Makes Online Shopping and Inventory a Pleasurable Experience.
Amazon is a very detailed, organized, easy to use gathering for worldwide companies and individuals to market, buy, sell, and offer comparisons and options with ease.
Amazon has been a typically used online shopping, shipping and entertainment option I’ve used daily for years. It’s easy to use, enjoyable, and well designed.
It can connect with hundreds of other apps and software through API feeds. This is very important to me when I need data to be sent in various places.
Lot of features for tracking, collaboration, metrics, monitoring, help desk, support.
The overall experience is Excellent, as it is very easy and convenient and budget friendly.
It's a terrible experience and often a complete waste of precious time.
The ease of implementation and user interface. Features are impressive.
Furthermore, instead of working with Gsuite, it tries to force you to send and receive emails from within the CRM with inferior functionality (no signature capability...).
Overall very good experience, works as advertise with good customer support as needed.
Cost of programme is expensive since you have to pay for each users.
Overall it was a good experience. Hoping to use in the future again.
There is little to complain about this software as far as my experience goes.
I like the fact that ZOHO always adds new functionality to ZOHO CRM. I also like that it is integrated with all its key software like Books, Campaigns, Projects, and a host of other apps.
This software is a very complete CRM tool. That's quite good, after a meeting for example, to save and keep all the information related to the person/company you met.
I absolutely love the pricing structure. Its very affordable, even for micro businesses.
As the Marketing Manager, I am always pulling reports from the various sales territories. I really like the feature that I can save the categories for my report, and run them as needed.
Very useful to keep all the data in the account so to be able to share them with the other components of your team.
Online Sales Platform Which Makes Online Shopping and Inventory a Pleasurable Experience.
Amazon is a very detailed, organized, easy to use gathering for worldwide companies and individuals to market, buy, sell, and offer comparisons and options with ease.
Amazon has been a typically used online shopping, shipping and entertainment option I’ve used daily for years. It’s easy to use, enjoyable, and well designed.
It can connect with hundreds of other apps and software through API feeds. This is very important to me when I need data to be sent in various places.
Lot of features for tracking, collaboration, metrics, monitoring, help desk, support.
Jayu logo
0

Customer Loyalty Platform

visit website
Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from Jayu users   
No pros & cons found
MyPlace logo
5.0
8

Connecting Guest WiFi to your Marketing Apps

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from MyPlace users   
No pros & cons found
Giftbit logo
4.6
44

Simple, powerful digital rewards and incentives software.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.2
    Customer support
    4.6
Pros and Cons from Giftbit users   
avatar
avatar
avatar
+15
Giftbit offers various gift cards to choose from and also offers the sending of gift cards in bulk. They also offer Visa Gift card for just additional 2.95$, which is most loved by our users.
This company is a complete scam and their customer service is useless.
Our referral sources love it and always say how cool it is they get to select so many great options. ALSO I am able to track and see who has not used a gift card and easily resend to them.
Too bad that you can't choose your own amounts for certain vendors, only fixed.
It makes sending birthday, anniversary, thank you gifts and recognition awards so easy and I can't express how much I appreciate that.
Overall I had a terrible experience and would not recommend using them.
I love the simplicity of the platform and how easy it is to send our clients gift cards. I also like the reporting feature.
The template build feature stinks. At times I just want to send something quick and it takes longer than it should.
Overall great - ease of use and efficiency were amazing with the automations and templates.
With only a few clicks, you can send a gift to a large group of people. It's been a life-saver, especially in this COVID/remote world.
Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences.
This streamlined option for sending large quantities of gift cards is worth the hiccups along the way due to some great features and exceptional customer service.
Loved the Zapier integration with our survey system. Super easy to customize.
They were super fast, helpful and resolved everything for me, free of charge, even when I made some mistakes that probably cost them some money.
It was easy to use and send out gift cards for our focus group participants. Helpful to track the acceptance rate.
Easy to use and navigate. Superb customer service.
It user friendly format, functionality and cost effectiveness.
With the zapier integration literally makes this software sooo easy to use.
Giftbit offers various gift cards to choose from and also offers the sending of gift cards in bulk. They also offer Visa Gift card for just additional 2.95$, which is most loved by our users.
This company is a complete scam and their customer service is useless.
Our referral sources love it and always say how cool it is they get to select so many great options. ALSO I am able to track and see who has not used a gift card and easily resend to them.
Too bad that you can't choose your own amounts for certain vendors, only fixed.
It makes sending birthday, anniversary, thank you gifts and recognition awards so easy and I can't express how much I appreciate that.
Overall I had a terrible experience and would not recommend using them.
I love the simplicity of the platform and how easy it is to send our clients gift cards. I also like the reporting feature.
The template build feature stinks. At times I just want to send something quick and it takes longer than it should.
Overall great - ease of use and efficiency were amazing with the automations and templates.
With only a few clicks, you can send a gift to a large group of people. It's been a life-saver, especially in this COVID/remote world.
Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences.
This streamlined option for sending large quantities of gift cards is worth the hiccups along the way due to some great features and exceptional customer service.
Loved the Zapier integration with our survey system. Super easy to customize.
They were super fast, helpful and resolved everything for me, free of charge, even when I made some mistakes that probably cost them some money.
It was easy to use and send out gift cards for our focus group participants. Helpful to track the acceptance rate.
Easy to use and navigate. Superb customer service.
It user friendly format, functionality and cost effectiveness.
With the zapier integration literally makes this software sooo easy to use.
Giftbit offers various gift cards to choose from and also offers the sending of gift cards in bulk. They also offer Visa Gift card for just additional 2.95$, which is most loved by our users.
This company is a complete scam and their customer service is useless.
Our referral sources love it and always say how cool it is they get to select so many great options. ALSO I am able to track and see who has not used a gift card and easily resend to them.
Too bad that you can't choose your own amounts for certain vendors, only fixed.
It makes sending birthday, anniversary, thank you gifts and recognition awards so easy and I can't express how much I appreciate that.
Overall I had a terrible experience and would not recommend using them.
I love the simplicity of the platform and how easy it is to send our clients gift cards. I also like the reporting feature.
The template build feature stinks. At times I just want to send something quick and it takes longer than it should.
Overall great - ease of use and efficiency were amazing with the automations and templates.
With only a few clicks, you can send a gift to a large group of people. It's been a life-saver, especially in this COVID/remote world.
Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences.
This streamlined option for sending large quantities of gift cards is worth the hiccups along the way due to some great features and exceptional customer service.
Loved the Zapier integration with our survey system. Super easy to customize.
They were super fast, helpful and resolved everything for me, free of charge, even when I made some mistakes that probably cost them some money.
It was easy to use and send out gift cards for our focus group participants. Helpful to track the acceptance rate.
Easy to use and navigate. Superb customer service.
It user friendly format, functionality and cost effectiveness.
With the zapier integration literally makes this software sooo easy to use.
Zoho CRM logo

Zoho CRM

4.3
6.6K

CRM software that helps you sell smarter, better, faster.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.1
    Features
    4.3
    Customer support
    4.1
Pros and Cons from Zoho CRM users   
avatar
avatar
avatar
+15
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
Guusto logo
4.9
1.6K

#1 Highest Rated Recognition Platform on G2

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.9
    Features
    4.9
    Customer support
    4.9
Pros and Cons from Guusto users   
avatar
avatar
avatar
+15
Great app where you can recognize Your fellow co workers in a fast and easy way. Love it a great wat to keep your team motivated.
No more lost cards in the mail. No more postage paid to mail out a gift card.
The Employee rewarding and the variety of merchants are incredible. Also, I love the integration with Microsoft Teams as this allows seamless communication amongst employees that are recognised.
I really cannot think of any aspect of this software that was negative.
In my first weeks at the new company, I've received a Guusto gift card for Uber Eats and I loved how easy it was to navigate the platform and enjoy the gift.
I was slightly confused by the combine gifts function - I wasn't sure what was combined and what was not (first time I used that function).
Each recipient can choose what they like best, and it is easy for them to redeem a gift card for their selection.
Some team members find the redeeming process a bit confusing, too many steps to follow.
We have sales contests in our company and we get a reward through guusto. It has been a very good experience , motivates us to keep winning and also the customer service is very responsive.
Not only does it allow your recipients to choose what kind of gift card they want (and yes, they have all the brands you would want and more) but it's sooooo easy to use.
I like the simplicity with which gift cards can be sent over to anyone in order to recognize them. I have used to redeem gift codes and it was such a simple process for me.
I am able to easily reward my peers instantly, there's no wait time & I am able to keep track of all rewards sent/ received & it notifies me when a reward has been redeemed & who redeemed it.
This method of recognition & gift giving has also saved on administrative & shipping costs - it's also environmentally friendly.
Guusto makes it easy to let someone know you appreciate them. The wide range of partners is very appealing and gives the receiver a huge amount of freedom to spend their gift however they choose.
It is an easy to use tool and set up. Knowing I have access to a terrific way to send a thank you / recognition is very helpful.
If I want to gift someone something i just sent them the money and they buy their own gift. Saves me time and they can get what they actually want.
Very good and helpful customer service support, always there to help you.
I had received a gift card from school. The integration with merchandise is excellent.
Great app where you can recognize Your fellow co workers in a fast and easy way. Love it a great wat to keep your team motivated.
No more lost cards in the mail. No more postage paid to mail out a gift card.
The Employee rewarding and the variety of merchants are incredible. Also, I love the integration with Microsoft Teams as this allows seamless communication amongst employees that are recognised.
I really cannot think of any aspect of this software that was negative.
In my first weeks at the new company, I've received a Guusto gift card for Uber Eats and I loved how easy it was to navigate the platform and enjoy the gift.
I was slightly confused by the combine gifts function - I wasn't sure what was combined and what was not (first time I used that function).
Each recipient can choose what they like best, and it is easy for them to redeem a gift card for their selection.
Some team members find the redeeming process a bit confusing, too many steps to follow.
We have sales contests in our company and we get a reward through guusto. It has been a very good experience , motivates us to keep winning and also the customer service is very responsive.
Not only does it allow your recipients to choose what kind of gift card they want (and yes, they have all the brands you would want and more) but it's sooooo easy to use.
I like the simplicity with which gift cards can be sent over to anyone in order to recognize them. I have used to redeem gift codes and it was such a simple process for me.
I am able to easily reward my peers instantly, there's no wait time & I am able to keep track of all rewards sent/ received & it notifies me when a reward has been redeemed & who redeemed it.
This method of recognition & gift giving has also saved on administrative & shipping costs - it's also environmentally friendly.
Guusto makes it easy to let someone know you appreciate them. The wide range of partners is very appealing and gives the receiver a huge amount of freedom to spend their gift however they choose.
It is an easy to use tool and set up. Knowing I have access to a terrific way to send a thank you / recognition is very helpful.
If I want to gift someone something i just sent them the money and they buy their own gift. Saves me time and they can get what they actually want.
Very good and helpful customer service support, always there to help you.
I had received a gift card from school. The integration with merchandise is excellent.
Great app where you can recognize Your fellow co workers in a fast and easy way. Love it a great wat to keep your team motivated.
No more lost cards in the mail. No more postage paid to mail out a gift card.
The Employee rewarding and the variety of merchants are incredible. Also, I love the integration with Microsoft Teams as this allows seamless communication amongst employees that are recognised.
I really cannot think of any aspect of this software that was negative.
In my first weeks at the new company, I've received a Guusto gift card for Uber Eats and I loved how easy it was to navigate the platform and enjoy the gift.
I was slightly confused by the combine gifts function - I wasn't sure what was combined and what was not (first time I used that function).
Each recipient can choose what they like best, and it is easy for them to redeem a gift card for their selection.
Some team members find the redeeming process a bit confusing, too many steps to follow.
We have sales contests in our company and we get a reward through guusto. It has been a very good experience , motivates us to keep winning and also the customer service is very responsive.
Not only does it allow your recipients to choose what kind of gift card they want (and yes, they have all the brands you would want and more) but it's sooooo easy to use.
I like the simplicity with which gift cards can be sent over to anyone in order to recognize them. I have used to redeem gift codes and it was such a simple process for me.
I am able to easily reward my peers instantly, there's no wait time & I am able to keep track of all rewards sent/ received & it notifies me when a reward has been redeemed & who redeemed it.
This method of recognition & gift giving has also saved on administrative & shipping costs - it's also environmentally friendly.
Guusto makes it easy to let someone know you appreciate them. The wide range of partners is very appealing and gives the receiver a huge amount of freedom to spend their gift however they choose.
It is an easy to use tool and set up. Knowing I have access to a terrific way to send a thank you / recognition is very helpful.
If I want to gift someone something i just sent them the money and they buy their own gift. Saves me time and they can get what they actually want.
Very good and helpful customer service support, always there to help you.
I had received a gift card from school. The integration with merchandise is excellent.
OpenTable logo
4.7
1.2K

The best restaurant management platform.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.5
Pros and Cons from OpenTable users   
avatar
+15
This is the best website/app when making reservations. It is seamless and super easy to see what your options are when looking at places to go.
Difficult at first to locate the specefic restaurant I was looking for. Unable to change reservation from site, can only cancel.
The app is user friendly and intuitive, it keeps track of your reservations and is much more secure and hassle free than calling the restaurant and hoping they pick up the phone.
My only problem with OpenTable is the cuisine categories aren't always accurate which can make it slightly difficult to find what you're looking for when you're in the mood for something specific.
I like the design of the app and the user friendly it has become they did some great improvements.
There is nothing that I have encountered as of yet that makes me dislike this app.
Open Table was a useful program that helped me to make reservations at my favorite restaurants. It was easy to make the reservations and I liked the alerts when the table was ready.
A few miscommunication errors at times between restaurants and open table.
I love using OpenTable because the reviews allow me to find great restaurants in my area and I love how it automatically updates my calendar when I make a reservation.
The ease and organization of reservations is impeccable and there are so many brilliant features like adding notes to clients and their bookings so you can easily remember birthdays/anniversaries etc.
OpenTable is wonderful, not only do they have fast and professional customer service, they're also improving the software everyday.
I have enjoyed the recent upgrades, it makes the website more user friendly and less complicated. I particularly enjoy the feature that allows me to make a reservation depending on my party size.
I've had a great experience and the customer support is very helpful when i needed it.
It is easy and quick to make restaurant reservations. I like that I can earn rewards for dining out.
It has been a good experience working with them. We also use Resy and feel it has better value for money than open table.
I love that it is integrated with Google and therefore very easy to use. I use it to make reservations regularly.
The cancellation is also super easy to do. It integrates with google calendar, which I use religiously.
I like being able to filter restaurants around the area by type of food, cost, distance, etc.
This is the best website/app when making reservations. It is seamless and super easy to see what your options are when looking at places to go.
Difficult at first to locate the specefic restaurant I was looking for. Unable to change reservation from site, can only cancel.
The app is user friendly and intuitive, it keeps track of your reservations and is much more secure and hassle free than calling the restaurant and hoping they pick up the phone.
My only problem with OpenTable is the cuisine categories aren't always accurate which can make it slightly difficult to find what you're looking for when you're in the mood for something specific.
I like the design of the app and the user friendly it has become they did some great improvements.
There is nothing that I have encountered as of yet that makes me dislike this app.
Open Table was a useful program that helped me to make reservations at my favorite restaurants. It was easy to make the reservations and I liked the alerts when the table was ready.
A few miscommunication errors at times between restaurants and open table.
I love using OpenTable because the reviews allow me to find great restaurants in my area and I love how it automatically updates my calendar when I make a reservation.
The ease and organization of reservations is impeccable and there are so many brilliant features like adding notes to clients and their bookings so you can easily remember birthdays/anniversaries etc.
OpenTable is wonderful, not only do they have fast and professional customer service, they're also improving the software everyday.
I have enjoyed the recent upgrades, it makes the website more user friendly and less complicated. I particularly enjoy the feature that allows me to make a reservation depending on my party size.
I've had a great experience and the customer support is very helpful when i needed it.
It is easy and quick to make restaurant reservations. I like that I can earn rewards for dining out.
It has been a good experience working with them. We also use Resy and feel it has better value for money than open table.
I love that it is integrated with Google and therefore very easy to use. I use it to make reservations regularly.
The cancellation is also super easy to do. It integrates with google calendar, which I use religiously.
I like being able to filter restaurants around the area by type of food, cost, distance, etc.
This is the best website/app when making reservations. It is seamless and super easy to see what your options are when looking at places to go.
Difficult at first to locate the specefic restaurant I was looking for. Unable to change reservation from site, can only cancel.
The app is user friendly and intuitive, it keeps track of your reservations and is much more secure and hassle free than calling the restaurant and hoping they pick up the phone.
My only problem with OpenTable is the cuisine categories aren't always accurate which can make it slightly difficult to find what you're looking for when you're in the mood for something specific.
I like the design of the app and the user friendly it has become they did some great improvements.
There is nothing that I have encountered as of yet that makes me dislike this app.
Open Table was a useful program that helped me to make reservations at my favorite restaurants. It was easy to make the reservations and I liked the alerts when the table was ready.
A few miscommunication errors at times between restaurants and open table.
I love using OpenTable because the reviews allow me to find great restaurants in my area and I love how it automatically updates my calendar when I make a reservation.
The ease and organization of reservations is impeccable and there are so many brilliant features like adding notes to clients and their bookings so you can easily remember birthdays/anniversaries etc.
OpenTable is wonderful, not only do they have fast and professional customer service, they're also improving the software everyday.
I have enjoyed the recent upgrades, it makes the website more user friendly and less complicated. I particularly enjoy the feature that allows me to make a reservation depending on my party size.
I've had a great experience and the customer support is very helpful when i needed it.
It is easy and quick to make restaurant reservations. I like that I can earn rewards for dining out.
It has been a good experience working with them. We also use Resy and feel it has better value for money than open table.
I love that it is integrated with Google and therefore very easy to use. I use it to make reservations regularly.
The cancellation is also super easy to do. It integrates with google calendar, which I use religiously.
I like being able to filter restaurants around the area by type of food, cost, distance, etc.
Trustpilot logo
4.5
1.1K

Customer review management platform for online businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.3
Pros and Cons from Trustpilot users   
avatar
avatar
avatar
+15
Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.
Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.
I enjoy the ability of consumers and users to provide honest feedback, suggestions, experiences with the company and products, as well as share frustrations.
There's no option to always get in contact with the customers. When a customer posts a bad review, the only thing we could do is ask the customer for it's reference number so that we can look into it.
Overall it has been great, I have found some amazing software thanks to Trustpilot.
Customer support wasn't sure what's the problem when I'm getting error while signing up.
The software was super easy to use and was made user friendly where anyone would have ease using it.
If you don’t cancel at least 30 days in advance of renewal, they won’t release you from the contract. Extremely poor business practices.
Overall it is a very easy, high quality and trustworthy site to write/read reviews and it's totally free to create and account there and start doing reviews that will help other people.
It has been excellent, good customer service good return on investment.
Trustpilot is really easy to use and has a lot to offer to Internet users. The customer support is really good and the resources are available to help us choose whether the site is trustworthy or not.
I have used their integration with Shopify and it's great how easy and simple it is to ask users for reviews that will immediately be published on your site.
Everyone in the world can leave their feedback and it is equally important. The site has a clean interface that makes it easy to maneuver the page.
Great program to search and post reviews of companies or programs. Easy to use and easy to create a review.
This is a great way to build trust for your business. Just use email or LinkedIn account for review.
I like being able to easily integrate javascript widgets with our website that dynamically pulls through reviews as and when they arrive.
I think this site is very useful for online shoppers and provides merchants with feedback on their products and customer service.
My experience with Trustpilot has been good, but the pricing model pushes most of the companies to use the free account without upgrading to the standard version.
Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.
Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.
I enjoy the ability of consumers and users to provide honest feedback, suggestions, experiences with the company and products, as well as share frustrations.
There's no option to always get in contact with the customers. When a customer posts a bad review, the only thing we could do is ask the customer for it's reference number so that we can look into it.
Overall it has been great, I have found some amazing software thanks to Trustpilot.
Customer support wasn't sure what's the problem when I'm getting error while signing up.
The software was super easy to use and was made user friendly where anyone would have ease using it.
If you don’t cancel at least 30 days in advance of renewal, they won’t release you from the contract. Extremely poor business practices.
Overall it is a very easy, high quality and trustworthy site to write/read reviews and it's totally free to create and account there and start doing reviews that will help other people.
It has been excellent, good customer service good return on investment.
Trustpilot is really easy to use and has a lot to offer to Internet users. The customer support is really good and the resources are available to help us choose whether the site is trustworthy or not.
I have used their integration with Shopify and it's great how easy and simple it is to ask users for reviews that will immediately be published on your site.
Everyone in the world can leave their feedback and it is equally important. The site has a clean interface that makes it easy to maneuver the page.
Great program to search and post reviews of companies or programs. Easy to use and easy to create a review.
This is a great way to build trust for your business. Just use email or LinkedIn account for review.
I like being able to easily integrate javascript widgets with our website that dynamically pulls through reviews as and when they arrive.
I think this site is very useful for online shoppers and provides merchants with feedback on their products and customer service.
My experience with Trustpilot has been good, but the pricing model pushes most of the companies to use the free account without upgrading to the standard version.
Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.
Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.
I enjoy the ability of consumers and users to provide honest feedback, suggestions, experiences with the company and products, as well as share frustrations.
There's no option to always get in contact with the customers. When a customer posts a bad review, the only thing we could do is ask the customer for it's reference number so that we can look into it.
Overall it has been great, I have found some amazing software thanks to Trustpilot.
Customer support wasn't sure what's the problem when I'm getting error while signing up.
The software was super easy to use and was made user friendly where anyone would have ease using it.
If you don’t cancel at least 30 days in advance of renewal, they won’t release you from the contract. Extremely poor business practices.
Overall it is a very easy, high quality and trustworthy site to write/read reviews and it's totally free to create and account there and start doing reviews that will help other people.
It has been excellent, good customer service good return on investment.
Trustpilot is really easy to use and has a lot to offer to Internet users. The customer support is really good and the resources are available to help us choose whether the site is trustworthy or not.
I have used their integration with Shopify and it's great how easy and simple it is to ask users for reviews that will immediately be published on your site.
Everyone in the world can leave their feedback and it is equally important. The site has a clean interface that makes it easy to maneuver the page.
Great program to search and post reviews of companies or programs. Easy to use and easy to create a review.
This is a great way to build trust for your business. Just use email or LinkedIn account for review.
I like being able to easily integrate javascript widgets with our website that dynamically pulls through reviews as and when they arrive.
I think this site is very useful for online shoppers and provides merchants with feedback on their products and customer service.
My experience with Trustpilot has been good, but the pricing model pushes most of the companies to use the free account without upgrading to the standard version.
Tango logo
4.8
472

Rewards that are easy to give and awesome to receive!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.6
Pros and Cons from Tango users   
avatar
avatar
avatar
+15
It makes it easy for me to get my gift rewards. Functionality and usability is an enjoyable experience.
You cannot call anyone, you have to email and a response can take days. Meanwhile customers are waiting for their payment and you have to field angry calls from them as you wait for Tango to respond.
I love them, the concept behind is amazing and the idea I can earn gift cards exited me.
I really can say anything bad or lease about Tango card. It's the card of the new century.
Their phone support is VERY FRIENDLY and helpful. And you get to choose from a great array of stores and options.
That I did not find out about it sooner, sending individual emails with codes is a pain in the butt.
It feels nice to get those rewards. I'd recommend it to any business person who might implement concession rewards for their workers or general everyday gift giving desires.
It said 'Paypal' beside the rewarded amount but there was no deposit option, no worries but it just had me confused for a moment.
Its very fast, you can have it. If you want to gift someone some money and that person dont have a bank account then this would be a very good choice for you to gift digitally and its very simple.
I received a few of these gift cards from winning company sales incentives. They get sent to you are are very easy to use.
I like the option of converting surveys, tasks and other rewards into a Tango gift card. Having this tool at my disposal really helps in gifting others for jobs well done.
It is super fast (digital gift cards process in minutes) and very easy to navigate.
A problem-free approach to gift other people and employees. Easy interface and quality customer support.
Tango Card is a very easy to use software to give and get gift cards. Software is very user friendly so almost anyone can use it.
Easy to use and integration with qualtrics is great.
A Great and Hassle free System to Transfer Money.
The customer support is very fast and friendly.
Their API made it possible to seamlessly integrate a vast library of digital rewards directly into our Preferred Patron Customer Loyalty platform.
It makes it easy for me to get my gift rewards. Functionality and usability is an enjoyable experience.
You cannot call anyone, you have to email and a response can take days. Meanwhile customers are waiting for their payment and you have to field angry calls from them as you wait for Tango to respond.
I love them, the concept behind is amazing and the idea I can earn gift cards exited me.
I really can say anything bad or lease about Tango card. It's the card of the new century.
Their phone support is VERY FRIENDLY and helpful. And you get to choose from a great array of stores and options.
That I did not find out about it sooner, sending individual emails with codes is a pain in the butt.
It feels nice to get those rewards. I'd recommend it to any business person who might implement concession rewards for their workers or general everyday gift giving desires.
It said 'Paypal' beside the rewarded amount but there was no deposit option, no worries but it just had me confused for a moment.
Its very fast, you can have it. If you want to gift someone some money and that person dont have a bank account then this would be a very good choice for you to gift digitally and its very simple.
I received a few of these gift cards from winning company sales incentives. They get sent to you are are very easy to use.
I like the option of converting surveys, tasks and other rewards into a Tango gift card. Having this tool at my disposal really helps in gifting others for jobs well done.
It is super fast (digital gift cards process in minutes) and very easy to navigate.
A problem-free approach to gift other people and employees. Easy interface and quality customer support.
Tango Card is a very easy to use software to give and get gift cards. Software is very user friendly so almost anyone can use it.
Easy to use and integration with qualtrics is great.
A Great and Hassle free System to Transfer Money.
The customer support is very fast and friendly.
Their API made it possible to seamlessly integrate a vast library of digital rewards directly into our Preferred Patron Customer Loyalty platform.
It makes it easy for me to get my gift rewards. Functionality and usability is an enjoyable experience.
You cannot call anyone, you have to email and a response can take days. Meanwhile customers are waiting for their payment and you have to field angry calls from them as you wait for Tango to respond.
I love them, the concept behind is amazing and the idea I can earn gift cards exited me.
I really can say anything bad or lease about Tango card. It's the card of the new century.
Their phone support is VERY FRIENDLY and helpful. And you get to choose from a great array of stores and options.
That I did not find out about it sooner, sending individual emails with codes is a pain in the butt.
It feels nice to get those rewards. I'd recommend it to any business person who might implement concession rewards for their workers or general everyday gift giving desires.
It said 'Paypal' beside the rewarded amount but there was no deposit option, no worries but it just had me confused for a moment.
Its very fast, you can have it. If you want to gift someone some money and that person dont have a bank account then this would be a very good choice for you to gift digitally and its very simple.
I received a few of these gift cards from winning company sales incentives. They get sent to you are are very easy to use.
I like the option of converting surveys, tasks and other rewards into a Tango gift card. Having this tool at my disposal really helps in gifting others for jobs well done.
It is super fast (digital gift cards process in minutes) and very easy to navigate.
A problem-free approach to gift other people and employees. Easy interface and quality customer support.
Tango Card is a very easy to use software to give and get gift cards. Software is very user friendly so almost anyone can use it.
Easy to use and integration with qualtrics is great.
A Great and Hassle free System to Transfer Money.
The customer support is very fast and friendly.
Their API made it possible to seamlessly integrate a vast library of digital rewards directly into our Preferred Patron Customer Loyalty platform.
Loyverse POS logo
4.8
451

Free point of sale software & inventory system

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.9
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Loyverse POS users   
+15
Very happy with the app's and amazing support. This is the first app's we find that give us all what we need and it's free.
I know what is the cost of production of every thing that I sell, it you guys put that option and at the end of the day it give me the real income I would totally suck you dick.
I am really glad that I found Loyverse. The product quality, variety of features and excellent customer support are really a jaw dropping experience with Loyverse.
The application lags and can be slow at times.
Was looking for program and found this, just amazing, I can now run a loyalty program in my shop to benifit my customers, easy to use.
Also you must be connected to WiFi to use this system and that kinda is a downside to it it ended up using a bunch of data on my cell.
This is the best software for small businesses. It is easy and quick to setup and has a range of features to help you succeed in your business.
This app is the reason I can go to bed stress free. Today alone, I uninstalled 6 apps on 3 devices.
It is user friendly yet has all the essential features for small businesses. For the most, fast and friendly user support is fantastic.
The POS app contains all the important features, and it is very user friendly for our staffs. The extra feature that we really like is the integration of the loyalty system (Loyalty Ocean App).
After a little hiccup trying to upload my inventory, the team were on hand instantly to help rectify the problem. I am very grateful for their knowledge and know how of this wonderful POS.
I really like the integration of the POS system with the monitoring of inventory. I also like the integration of the Loyverse POS app with the backoffice and Loyalty Ocean App.
Good Design, Easy controls, Intuitive, Fast and responsive. Awesome customer support.
Currently as a small business owner i have found Loyverse POS to be perfect for the starting and small sme's due to its simplicity, refinement and excellent support.
It is great to do many great things using this app, as. Add and edit cusstomers informatinion, specifi discount, eyse way to inform cusstomer about sellouts ans s.o.
Because you can add, remove, edit the details in your own way. It will work with Bluetooth printers so I am very happy that I have connected one in the Kitchen and one in the bar.
Overall for the price this app works and is a great companion to keeping inventory and having a Pos system on your device.
No need to purchase hardware to use as it can be installed on any smartphone or tablets. Multi user capability helps business to assign userID to retail staff.
Very happy with the app's and amazing support. This is the first app's we find that give us all what we need and it's free.
I know what is the cost of production of every thing that I sell, it you guys put that option and at the end of the day it give me the real income I would totally suck you dick.
I am really glad that I found Loyverse. The product quality, variety of features and excellent customer support are really a jaw dropping experience with Loyverse.
The application lags and can be slow at times.
Was looking for program and found this, just amazing, I can now run a loyalty program in my shop to benifit my customers, easy to use.
Also you must be connected to WiFi to use this system and that kinda is a downside to it it ended up using a bunch of data on my cell.
This is the best software for small businesses. It is easy and quick to setup and has a range of features to help you succeed in your business.
This app is the reason I can go to bed stress free. Today alone, I uninstalled 6 apps on 3 devices.
It is user friendly yet has all the essential features for small businesses. For the most, fast and friendly user support is fantastic.
The POS app contains all the important features, and it is very user friendly for our staffs. The extra feature that we really like is the integration of the loyalty system (Loyalty Ocean App).
After a little hiccup trying to upload my inventory, the team were on hand instantly to help rectify the problem. I am very grateful for their knowledge and know how of this wonderful POS.
I really like the integration of the POS system with the monitoring of inventory. I also like the integration of the Loyverse POS app with the backoffice and Loyalty Ocean App.
Good Design, Easy controls, Intuitive, Fast and responsive. Awesome customer support.
Currently as a small business owner i have found Loyverse POS to be perfect for the starting and small sme's due to its simplicity, refinement and excellent support.
It is great to do many great things using this app, as. Add and edit cusstomers informatinion, specifi discount, eyse way to inform cusstomer about sellouts ans s.o.
Because you can add, remove, edit the details in your own way. It will work with Bluetooth printers so I am very happy that I have connected one in the Kitchen and one in the bar.
Overall for the price this app works and is a great companion to keeping inventory and having a Pos system on your device.
No need to purchase hardware to use as it can be installed on any smartphone or tablets. Multi user capability helps business to assign userID to retail staff.
Very happy with the app's and amazing support. This is the first app's we find that give us all what we need and it's free.
I know what is the cost of production of every thing that I sell, it you guys put that option and at the end of the day it give me the real income I would totally suck you dick.
I am really glad that I found Loyverse. The product quality, variety of features and excellent customer support are really a jaw dropping experience with Loyverse.
The application lags and can be slow at times.
Was looking for program and found this, just amazing, I can now run a loyalty program in my shop to benifit my customers, easy to use.
Also you must be connected to WiFi to use this system and that kinda is a downside to it it ended up using a bunch of data on my cell.
This is the best software for small businesses. It is easy and quick to setup and has a range of features to help you succeed in your business.
This app is the reason I can go to bed stress free. Today alone, I uninstalled 6 apps on 3 devices.
It is user friendly yet has all the essential features for small businesses. For the most, fast and friendly user support is fantastic.
The POS app contains all the important features, and it is very user friendly for our staffs. The extra feature that we really like is the integration of the loyalty system (Loyalty Ocean App).
After a little hiccup trying to upload my inventory, the team were on hand instantly to help rectify the problem. I am very grateful for their knowledge and know how of this wonderful POS.
I really like the integration of the POS system with the monitoring of inventory. I also like the integration of the Loyverse POS app with the backoffice and Loyalty Ocean App.
Good Design, Easy controls, Intuitive, Fast and responsive. Awesome customer support.
Currently as a small business owner i have found Loyverse POS to be perfect for the starting and small sme's due to its simplicity, refinement and excellent support.
It is great to do many great things using this app, as. Add and edit cusstomers informatinion, specifi discount, eyse way to inform cusstomer about sellouts ans s.o.
Because you can add, remove, edit the details in your own way. It will work with Bluetooth printers so I am very happy that I have connected one in the Kitchen and one in the bar.
Overall for the price this app works and is a great companion to keeping inventory and having a Pos system on your device.
No need to purchase hardware to use as it can be installed on any smartphone or tablets. Multi user capability helps business to assign userID to retail staff.
Yotpo logo
4.6
357

Yotpo, the leading eCommerce marketing platform.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Yotpo users   
avatar
+15
Our personal rep has also been really great to work with. She does a wonderful job of informing us of new YotPo features and analyzing our content for areas of growth.
Sometimes people provide personal information in their questions, and if we accidentally send these questions (and personal information) to other customers, we might get sued.
They offer quite a few features in the lower priced tiers and are relatively easy to use. Yotpo is a recognized name by many consumers as a trusted reviews platform, which is a great benefit.
I hate when companies don't put their pricing out there in the open and make you contact them for it.
I loved the ability to keep everything all in one place. It's super user friendly (although I'm still learning every day).
WAY too expensive and our reviews are disorganized and all over our website.
Yotpo has motivated results much better than previous installations I have had. I am so grateful I took a chance with this system.
It's very unlikely that the person will go back and write a new review since they are now no longer prompted to do a review.
Ease of use for our customers, clean cut, great visual with the stars at the top of each review, easy to implement into our website in the places we want it seen.
The backend can be difficult to navigate and we've had issues with their customer service in the past.
Their integration with WooCommerce is seamless and the ease of capturing reviews with an email integrated form is super quick.
Great all in one marketing and POS solution with integrated reviews systems, loyalty rewards and great preset design templates.
When I began the free version was a great way to start. I had consistently good customer support when I needed it too.
It is easy to set rules, bonuses, gift points, etc. Reviews and social placement on our site is nice, but I really focus on the rewards and reviews.
It's been wonderful working with Yotpo; their team is so helpful and positive.
The platform is very straight-forward to learn and navigate. The analytics feature has been a great component to help us track UGC and interaction with the widgets on our website.
The automated verified review email to customers is a great feature. Also, customer support is great, even logging onto my Shopify store to edit some theme code to get me up and running.
YotPo has been a super helpful tool for our company to curate customer reviews and visual content.
Our personal rep has also been really great to work with. She does a wonderful job of informing us of new YotPo features and analyzing our content for areas of growth.
Sometimes people provide personal information in their questions, and if we accidentally send these questions (and personal information) to other customers, we might get sued.
They offer quite a few features in the lower priced tiers and are relatively easy to use. Yotpo is a recognized name by many consumers as a trusted reviews platform, which is a great benefit.
I hate when companies don't put their pricing out there in the open and make you contact them for it.
I loved the ability to keep everything all in one place. It's super user friendly (although I'm still learning every day).
WAY too expensive and our reviews are disorganized and all over our website.
Yotpo has motivated results much better than previous installations I have had. I am so grateful I took a chance with this system.
It's very unlikely that the person will go back and write a new review since they are now no longer prompted to do a review.
Ease of use for our customers, clean cut, great visual with the stars at the top of each review, easy to implement into our website in the places we want it seen.
The backend can be difficult to navigate and we've had issues with their customer service in the past.
Their integration with WooCommerce is seamless and the ease of capturing reviews with an email integrated form is super quick.
Great all in one marketing and POS solution with integrated reviews systems, loyalty rewards and great preset design templates.
When I began the free version was a great way to start. I had consistently good customer support when I needed it too.
It is easy to set rules, bonuses, gift points, etc. Reviews and social placement on our site is nice, but I really focus on the rewards and reviews.
It's been wonderful working with Yotpo; their team is so helpful and positive.
The platform is very straight-forward to learn and navigate. The analytics feature has been a great component to help us track UGC and interaction with the widgets on our website.
The automated verified review email to customers is a great feature. Also, customer support is great, even logging onto my Shopify store to edit some theme code to get me up and running.
YotPo has been a super helpful tool for our company to curate customer reviews and visual content.
Our personal rep has also been really great to work with. She does a wonderful job of informing us of new YotPo features and analyzing our content for areas of growth.
Sometimes people provide personal information in their questions, and if we accidentally send these questions (and personal information) to other customers, we might get sued.
They offer quite a few features in the lower priced tiers and are relatively easy to use. Yotpo is a recognized name by many consumers as a trusted reviews platform, which is a great benefit.
I hate when companies don't put their pricing out there in the open and make you contact them for it.
I loved the ability to keep everything all in one place. It's super user friendly (although I'm still learning every day).
WAY too expensive and our reviews are disorganized and all over our website.
Yotpo has motivated results much better than previous installations I have had. I am so grateful I took a chance with this system.
It's very unlikely that the person will go back and write a new review since they are now no longer prompted to do a review.
Ease of use for our customers, clean cut, great visual with the stars at the top of each review, easy to implement into our website in the places we want it seen.
The backend can be difficult to navigate and we've had issues with their customer service in the past.
Their integration with WooCommerce is seamless and the ease of capturing reviews with an email integrated form is super quick.
Great all in one marketing and POS solution with integrated reviews systems, loyalty rewards and great preset design templates.
When I began the free version was a great way to start. I had consistently good customer support when I needed it too.
It is easy to set rules, bonuses, gift points, etc. Reviews and social placement on our site is nice, but I really focus on the rewards and reviews.
It's been wonderful working with Yotpo; their team is so helpful and positive.
The platform is very straight-forward to learn and navigate. The analytics feature has been a great component to help us track UGC and interaction with the widgets on our website.
The automated verified review email to customers is a great feature. Also, customer support is great, even logging onto my Shopify store to edit some theme code to get me up and running.
YotPo has been a super helpful tool for our company to curate customer reviews and visual content.
InviteReferrals logo
4.9
182

Referral marketing software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.9
Pros and Cons from InviteReferrals users   
avatar
+15
It is an easy to use and pleasant looking tool. It provides meaningful data which we can use to improve your forthcoming campaigns.
The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page.
The best thing I like about InviteReferrals is their outstanding customer service. Till date, I’ve never had an unanswered query.
Lack of native integration with other systems.
The marketing aspects and automation ability of the InviteReferrals tool are robust. We have benefitted from this tool.
Too many options in settings that I sometimes feel perplexed.
I also appreciate the tool’s customer recognition and rewarding capability. The customer support rep cares that the program improves my business growth.
The interface could have been cleaner but that’s a minimal complaint.
It is a good, convenient, and comfortable platform that simplifies our work. The team is also very helpful and supportive.
If you want to grow your business and get loads of customer’s referral marketing is the best way to do so. And what better than InviteReferrals to help you get customers.
It is an awesome software to run our referral program. It is also cost-effective and affordable when compared to its counterparts.
The best thing about this referral program they provide is that, they provide amazing analytical tools. Much detailed information on referrals.
User-friendly, Sound customer support team, and helpful. Also, it's cost-effective software, and it's doing great.
The admin UI is user-friendly. The system has robust and flexible integrations and powerful analytics.
The software is good and has templates for all common scenarios. It allows a sufficient amount of customizations.
The integration too was super smooth. We’ve been smoothly using it for a few months now.
InviteReferrals software is a robust referral software. It allows for easy customization.
Easy to use and customizable referral campaign.
It is an easy to use and pleasant looking tool. It provides meaningful data which we can use to improve your forthcoming campaigns.
The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page.
The best thing I like about InviteReferrals is their outstanding customer service. Till date, I’ve never had an unanswered query.
Lack of native integration with other systems.
The marketing aspects and automation ability of the InviteReferrals tool are robust. We have benefitted from this tool.
Too many options in settings that I sometimes feel perplexed.
I also appreciate the tool’s customer recognition and rewarding capability. The customer support rep cares that the program improves my business growth.
The interface could have been cleaner but that’s a minimal complaint.
It is a good, convenient, and comfortable platform that simplifies our work. The team is also very helpful and supportive.
If you want to grow your business and get loads of customer’s referral marketing is the best way to do so. And what better than InviteReferrals to help you get customers.
It is an awesome software to run our referral program. It is also cost-effective and affordable when compared to its counterparts.
The best thing about this referral program they provide is that, they provide amazing analytical tools. Much detailed information on referrals.
User-friendly, Sound customer support team, and helpful. Also, it's cost-effective software, and it's doing great.
The admin UI is user-friendly. The system has robust and flexible integrations and powerful analytics.
The software is good and has templates for all common scenarios. It allows a sufficient amount of customizations.
The integration too was super smooth. We’ve been smoothly using it for a few months now.
InviteReferrals software is a robust referral software. It allows for easy customization.
Easy to use and customizable referral campaign.
It is an easy to use and pleasant looking tool. It provides meaningful data which we can use to improve your forthcoming campaigns.
The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page.
The best thing I like about InviteReferrals is their outstanding customer service. Till date, I’ve never had an unanswered query.
Lack of native integration with other systems.
The marketing aspects and automation ability of the InviteReferrals tool are robust. We have benefitted from this tool.
Too many options in settings that I sometimes feel perplexed.
I also appreciate the tool’s customer recognition and rewarding capability. The customer support rep cares that the program improves my business growth.
The interface could have been cleaner but that’s a minimal complaint.
It is a good, convenient, and comfortable platform that simplifies our work. The team is also very helpful and supportive.
If you want to grow your business and get loads of customer’s referral marketing is the best way to do so. And what better than InviteReferrals to help you get customers.
It is an awesome software to run our referral program. It is also cost-effective and affordable when compared to its counterparts.
The best thing about this referral program they provide is that, they provide amazing analytical tools. Much detailed information on referrals.
User-friendly, Sound customer support team, and helpful. Also, it's cost-effective software, and it's doing great.
The admin UI is user-friendly. The system has robust and flexible integrations and powerful analytics.
The software is good and has templates for all common scenarios. It allows a sufficient amount of customizations.
The integration too was super smooth. We’ve been smoothly using it for a few months now.
InviteReferrals software is a robust referral software. It allows for easy customization.
Easy to use and customizable referral campaign.
NiceJob logo
4.9
191

Reputation marketing with reviews, social & SEO tools

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.9
    Features
    4.8
    Customer support
    4.9
Pros and Cons from NiceJob users   
avatar
avatar
avatar
+15
I love the fact that Nice Job sends customers notifications to give a review for my business. The reviews help me to stand out amongst all of my competitors and generate me additional business.
The IOS app is not fully functioning in the sense that a lot of the features are links to a web browser. Also the conversion website lead page is very limited.
The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.
Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.
Their software is integrated into Jobber which makes it super convenient to communicate with clients. It definitely worth the money.
During COVID when we weren't sure if we would have to stop operating and were cutting costs, instead of cancelling, the guys at Nicejob offered us two months of free service to keep things going.
The executive has helped us build our website, he knows what he's doing, super knowledgeable, professional, kind, and FAST.
There's really nothing I can think of that I don't like.
After 1 sms and 3 emails lots of them do. We gathered 103 reviews in 20days - amazing.
I had a beautiful, professional looking website created that has done wonders for my business, as have the reviews I've received through their system.
Very easy to use, accomplishes the goal we set out when signing up.
Beautiful, professional, custom website with integrated review software.
We have received many excellent reviews since we started using it. The numbers of reviews leads to more phone calls.
NiceJob Convert is also a great value and allows you to see your website final product prior to investing thousands of dollars into a redesign.
The additional layer is seamless and works behind the scenes to gather reviews for us. It's beyond ease of use, we literally get to forget about it and it still gathers reviews for us.
Ease of use and support is off the hook. Always follows up with my customers and that is priceless.
Very simple to use and the customer support is fast, detailed, and extremely efficient in providing help to their clients.
Lower cost than competitors. Quick response support and easy to understand software.
I love the fact that Nice Job sends customers notifications to give a review for my business. The reviews help me to stand out amongst all of my competitors and generate me additional business.
The IOS app is not fully functioning in the sense that a lot of the features are links to a web browser. Also the conversion website lead page is very limited.
The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.
Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.
Their software is integrated into Jobber which makes it super convenient to communicate with clients. It definitely worth the money.
During COVID when we weren't sure if we would have to stop operating and were cutting costs, instead of cancelling, the guys at Nicejob offered us two months of free service to keep things going.
The executive has helped us build our website, he knows what he's doing, super knowledgeable, professional, kind, and FAST.
There's really nothing I can think of that I don't like.
After 1 sms and 3 emails lots of them do. We gathered 103 reviews in 20days - amazing.
I had a beautiful, professional looking website created that has done wonders for my business, as have the reviews I've received through their system.
Very easy to use, accomplishes the goal we set out when signing up.
Beautiful, professional, custom website with integrated review software.
We have received many excellent reviews since we started using it. The numbers of reviews leads to more phone calls.
NiceJob Convert is also a great value and allows you to see your website final product prior to investing thousands of dollars into a redesign.
The additional layer is seamless and works behind the scenes to gather reviews for us. It's beyond ease of use, we literally get to forget about it and it still gathers reviews for us.
Ease of use and support is off the hook. Always follows up with my customers and that is priceless.
Very simple to use and the customer support is fast, detailed, and extremely efficient in providing help to their clients.
Lower cost than competitors. Quick response support and easy to understand software.
I love the fact that Nice Job sends customers notifications to give a review for my business. The reviews help me to stand out amongst all of my competitors and generate me additional business.
The IOS app is not fully functioning in the sense that a lot of the features are links to a web browser. Also the conversion website lead page is very limited.
The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.
Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.
Their software is integrated into Jobber which makes it super convenient to communicate with clients. It definitely worth the money.
During COVID when we weren't sure if we would have to stop operating and were cutting costs, instead of cancelling, the guys at Nicejob offered us two months of free service to keep things going.
The executive has helped us build our website, he knows what he's doing, super knowledgeable, professional, kind, and FAST.
There's really nothing I can think of that I don't like.
After 1 sms and 3 emails lots of them do. We gathered 103 reviews in 20days - amazing.
I had a beautiful, professional looking website created that has done wonders for my business, as have the reviews I've received through their system.
Very easy to use, accomplishes the goal we set out when signing up.
Beautiful, professional, custom website with integrated review software.
We have received many excellent reviews since we started using it. The numbers of reviews leads to more phone calls.
NiceJob Convert is also a great value and allows you to see your website final product prior to investing thousands of dollars into a redesign.
The additional layer is seamless and works behind the scenes to gather reviews for us. It's beyond ease of use, we literally get to forget about it and it still gathers reviews for us.
Ease of use and support is off the hook. Always follows up with my customers and that is priceless.
Very simple to use and the customer support is fast, detailed, and extremely efficient in providing help to their clients.
Lower cost than competitors. Quick response support and easy to understand software.
ReferralCandy logo
4.5
351

get more sales through word of mouth referrals

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.9
Pros and Cons from ReferralCandy users   
avatar
+15
This is the best tool yet to increase customer purchases. I love how it integrates with my website and the fact you can customize it.
That it is not integrated with ECWID. I had a problem with the system to recognize INVOICES that were coming in.
He's right on any issues I have with my backend support needs and has been very helpful to me in upping our referral game. Thanks for some outstanding service, team.
Internally testing the functionality of a new referral program is a pain.
The customer account portal allows users to manage their referrals and see their rewards, which is nice. RC's customer service is always responsive and honest.
It was confusing if it would work without my clients needing to use a payment.
Great product, does the job well! and amazing support. We are excited to launch our site and to see if our referral program would bring in revenue.
After selecting and installing the plugin in the new PATHS platform I made the mistake of not having seen that the Plugin was not free, but had a trial period.
I am currently on a free trial and love the support we have received from our main guy Tippy. He is has been so helpful in walking me through the setup process and integration of ReferralCandy.
ReferralCandy is an amazing UX app and easy to set it up. We really rely on friend referrals in order to expand our audience organically.
The benefits of ReferralCandy have been an easy to understand dashboard to track and reward referrers to our website.
Ease of use , integration and great customer service at affordable rate.
Overall it's a great tool that helps increase conversions.
He was probably on the support chat with me for 2 hours. He explained everything, took me through the process, and found a perfect solution.
If you need a light weight, easy to implement solution, this is the best choice.
Excellent Wordpress plugin for the management of Referral Marketing. It is complete, easy to use and original.
Great feature for both retention and acquisition.
I liked the pricing compared to other options.
This is the best tool yet to increase customer purchases. I love how it integrates with my website and the fact you can customize it.
That it is not integrated with ECWID. I had a problem with the system to recognize INVOICES that were coming in.
He's right on any issues I have with my backend support needs and has been very helpful to me in upping our referral game. Thanks for some outstanding service, team.
Internally testing the functionality of a new referral program is a pain.
The customer account portal allows users to manage their referrals and see their rewards, which is nice. RC's customer service is always responsive and honest.
It was confusing if it would work without my clients needing to use a payment.
Great product, does the job well! and amazing support. We are excited to launch our site and to see if our referral program would bring in revenue.
After selecting and installing the plugin in the new PATHS platform I made the mistake of not having seen that the Plugin was not free, but had a trial period.
I am currently on a free trial and love the support we have received from our main guy Tippy. He is has been so helpful in walking me through the setup process and integration of ReferralCandy.
ReferralCandy is an amazing UX app and easy to set it up. We really rely on friend referrals in order to expand our audience organically.
The benefits of ReferralCandy have been an easy to understand dashboard to track and reward referrers to our website.
Ease of use , integration and great customer service at affordable rate.
Overall it's a great tool that helps increase conversions.
He was probably on the support chat with me for 2 hours. He explained everything, took me through the process, and found a perfect solution.
If you need a light weight, easy to implement solution, this is the best choice.
Excellent Wordpress plugin for the management of Referral Marketing. It is complete, easy to use and original.
Great feature for both retention and acquisition.
I liked the pricing compared to other options.
This is the best tool yet to increase customer purchases. I love how it integrates with my website and the fact you can customize it.
That it is not integrated with ECWID. I had a problem with the system to recognize INVOICES that were coming in.
He's right on any issues I have with my backend support needs and has been very helpful to me in upping our referral game. Thanks for some outstanding service, team.
Internally testing the functionality of a new referral program is a pain.
The customer account portal allows users to manage their referrals and see their rewards, which is nice. RC's customer service is always responsive and honest.
It was confusing if it would work without my clients needing to use a payment.
Great product, does the job well! and amazing support. We are excited to launch our site and to see if our referral program would bring in revenue.
After selecting and installing the plugin in the new PATHS platform I made the mistake of not having seen that the Plugin was not free, but had a trial period.
I am currently on a free trial and love the support we have received from our main guy Tippy. He is has been so helpful in walking me through the setup process and integration of ReferralCandy.
ReferralCandy is an amazing UX app and easy to set it up. We really rely on friend referrals in order to expand our audience organically.
The benefits of ReferralCandy have been an easy to understand dashboard to track and reward referrers to our website.
Ease of use , integration and great customer service at affordable rate.
Overall it's a great tool that helps increase conversions.
He was probably on the support chat with me for 2 hours. He explained everything, took me through the process, and found a perfect solution.
If you need a light weight, easy to implement solution, this is the best choice.
Excellent Wordpress plugin for the management of Referral Marketing. It is complete, easy to use and original.
Great feature for both retention and acquisition.
I liked the pricing compared to other options.
Influitive logo
4.7
250

Customer-Powered Growth

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Influitive users   
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avatar
avatar
+15
Love the community engagement with the platform. I am a big fan of Influitive and love seeing the positive response from our community of users.
It's hard to identify any downside to working with Influitive or going with AdvocateHub.
My advocates love the platform, it's simple but powerful and has many great features such as templated challenge creation, social media linkage, and easy management of advocates.
Some of the functionality on the administrative side is frustrating, especially on the reporting side.
Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.
I have two major pain points with Influitive. I don't like how the overall discussion area experience.
Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.
The team is almost impossible to work with (a far cry from the past where they were absolutely exceptional). There is a lack of caring about the customer and in expertise (even of their own software).
Influitive helps us communicate with our customers in a meaningful way at scale and reward them for everything that they do for our business.
It's a great way to create a community amongst our customers and we can get feedback on various initiatives quickly. What I love about the advocate hub is it's intuitive, easy to use and is adaptable.
Our customers love the rewards based challenges and the overall community experience. We also get a lot of positive feedback on the look and feel of our hub.
It is the perfect tool to feature your products and educational resources by putting to really good use all that gamification technics can offer.
I have been using Influitive for several years, and from my CSM to Support to engaging with others has been a wonderful experience.
Leading Advocacy SaaS Software keeps getting better and better.
I love Social Media Integration in this app because it allows me to be productive and reach out to potential new users on Instagram so I think it is a critical feature of the app.
Here is the list of features and things I like the most in Influitive. Easy to use, not complicated.
We also meet with our rep on a monthly basis and that conversation is great and informative.
The integration with different applications is also very helpful, and the support knowledge base covers most of the questions you might have on how some things work.
Love the community engagement with the platform. I am a big fan of Influitive and love seeing the positive response from our community of users.
It's hard to identify any downside to working with Influitive or going with AdvocateHub.
My advocates love the platform, it's simple but powerful and has many great features such as templated challenge creation, social media linkage, and easy management of advocates.
Some of the functionality on the administrative side is frustrating, especially on the reporting side.
Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.
I have two major pain points with Influitive. I don't like how the overall discussion area experience.
Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.
The team is almost impossible to work with (a far cry from the past where they were absolutely exceptional). There is a lack of caring about the customer and in expertise (even of their own software).
Influitive helps us communicate with our customers in a meaningful way at scale and reward them for everything that they do for our business.
It's a great way to create a community amongst our customers and we can get feedback on various initiatives quickly. What I love about the advocate hub is it's intuitive, easy to use and is adaptable.
Our customers love the rewards based challenges and the overall community experience. We also get a lot of positive feedback on the look and feel of our hub.
It is the perfect tool to feature your products and educational resources by putting to really good use all that gamification technics can offer.
I have been using Influitive for several years, and from my CSM to Support to engaging with others has been a wonderful experience.
Leading Advocacy SaaS Software keeps getting better and better.
I love Social Media Integration in this app because it allows me to be productive and reach out to potential new users on Instagram so I think it is a critical feature of the app.
Here is the list of features and things I like the most in Influitive. Easy to use, not complicated.
We also meet with our rep on a monthly basis and that conversation is great and informative.
The integration with different applications is also very helpful, and the support knowledge base covers most of the questions you might have on how some things work.
Love the community engagement with the platform. I am a big fan of Influitive and love seeing the positive response from our community of users.
It's hard to identify any downside to working with Influitive or going with AdvocateHub.
My advocates love the platform, it's simple but powerful and has many great features such as templated challenge creation, social media linkage, and easy management of advocates.
Some of the functionality on the administrative side is frustrating, especially on the reporting side.
Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.
I have two major pain points with Influitive. I don't like how the overall discussion area experience.
Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.
The team is almost impossible to work with (a far cry from the past where they were absolutely exceptional). There is a lack of caring about the customer and in expertise (even of their own software).
Influitive helps us communicate with our customers in a meaningful way at scale and reward them for everything that they do for our business.
It's a great way to create a community amongst our customers and we can get feedback on various initiatives quickly. What I love about the advocate hub is it's intuitive, easy to use and is adaptable.
Our customers love the rewards based challenges and the overall community experience. We also get a lot of positive feedback on the look and feel of our hub.
It is the perfect tool to feature your products and educational resources by putting to really good use all that gamification technics can offer.
I have been using Influitive for several years, and from my CSM to Support to engaging with others has been a wonderful experience.
Leading Advocacy SaaS Software keeps getting better and better.
I love Social Media Integration in this app because it allows me to be productive and reach out to potential new users on Instagram so I think it is a critical feature of the app.
Here is the list of features and things I like the most in Influitive. Easy to use, not complicated.
We also meet with our rep on a monthly basis and that conversation is great and informative.
The integration with different applications is also very helpful, and the support knowledge base covers most of the questions you might have on how some things work.
Okendo logo
4.9
175

Turn shoppers into Superfans.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.8
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Okendo users   
avatar
avatar
avatar
+15
The amount of very positive reviews has been a boost not just to our marketing efforts but also affirms that we are doing a good job.
Also, an annoying issue for me, is when responding to a review, if I click away in Okendo, I lose what I typed, and that's most frustrating.
We had a great experience with Okendo and now that is it set up, the reviews are pouring in. Love that it doesn't take maintenance.
Lack of customization of the Review Submission form. Time zone difference from their Support Team and our Office causes a 1+ day delay in communication typically.
Overall, the customer service was really, really good. It's been only a couple of weeks so far but very happy with the product and the customer service.
So I have to pay an extra premium just to get them to sync. I already pay you both monthly why am I paying more.
Easy to navigate, reliable experience and great customer service.
People seem to like Okendo to leave a review, well, nobody has made any negative comments. Okendo don't bother me like Yotpo did.
My customers are also leaving reviews at a higher rate. I think it is from the wonderful email solution that is deployed.
Easy to use and the team made our integration seamless. Very helpful throughout the merge of our current review data.
Has been great and overall increased our sale conversions on the website.
It's very easy to use and the customer service is great.
Customer support was very helpful in setting it up for me and answering all of my questions.I have seen an increase in sales since installing Okendo on my site.
The excellent customer service and the usability of the back end system in Shopify.
The app is really user friendly and we've greatly increased the amount of reviews that are on our site.
Great features and service for reasonable cost.
I'd like to integrate with Klaviyo but I am. Not at the stage that I can afford the power plan.
Customers respond to the review emails, we don't even have to offer them a discount. The review emails are easy for the customers to use & upload their own photos of the products.
The amount of very positive reviews has been a boost not just to our marketing efforts but also affirms that we are doing a good job.
Also, an annoying issue for me, is when responding to a review, if I click away in Okendo, I lose what I typed, and that's most frustrating.
We had a great experience with Okendo and now that is it set up, the reviews are pouring in. Love that it doesn't take maintenance.
Lack of customization of the Review Submission form. Time zone difference from their Support Team and our Office causes a 1+ day delay in communication typically.
Overall, the customer service was really, really good. It's been only a couple of weeks so far but very happy with the product and the customer service.
So I have to pay an extra premium just to get them to sync. I already pay you both monthly why am I paying more.
Easy to navigate, reliable experience and great customer service.
People seem to like Okendo to leave a review, well, nobody has made any negative comments. Okendo don't bother me like Yotpo did.
My customers are also leaving reviews at a higher rate. I think it is from the wonderful email solution that is deployed.
Easy to use and the team made our integration seamless. Very helpful throughout the merge of our current review data.
Has been great and overall increased our sale conversions on the website.
It's very easy to use and the customer service is great.
Customer support was very helpful in setting it up for me and answering all of my questions.I have seen an increase in sales since installing Okendo on my site.
The excellent customer service and the usability of the back end system in Shopify.
The app is really user friendly and we've greatly increased the amount of reviews that are on our site.
Great features and service for reasonable cost.
I'd like to integrate with Klaviyo but I am. Not at the stage that I can afford the power plan.
Customers respond to the review emails, we don't even have to offer them a discount. The review emails are easy for the customers to use & upload their own photos of the products.
The amount of very positive reviews has been a boost not just to our marketing efforts but also affirms that we are doing a good job.
Also, an annoying issue for me, is when responding to a review, if I click away in Okendo, I lose what I typed, and that's most frustrating.
We had a great experience with Okendo and now that is it set up, the reviews are pouring in. Love that it doesn't take maintenance.
Lack of customization of the Review Submission form. Time zone difference from their Support Team and our Office causes a 1+ day delay in communication typically.
Overall, the customer service was really, really good. It's been only a couple of weeks so far but very happy with the product and the customer service.
So I have to pay an extra premium just to get them to sync. I already pay you both monthly why am I paying more.
Easy to navigate, reliable experience and great customer service.
People seem to like Okendo to leave a review, well, nobody has made any negative comments. Okendo don't bother me like Yotpo did.
My customers are also leaving reviews at a higher rate. I think it is from the wonderful email solution that is deployed.
Easy to use and the team made our integration seamless. Very helpful throughout the merge of our current review data.
Has been great and overall increased our sale conversions on the website.
It's very easy to use and the customer service is great.
Customer support was very helpful in setting it up for me and answering all of my questions.I have seen an increase in sales since installing Okendo on my site.
The excellent customer service and the usability of the back end system in Shopify.
The app is really user friendly and we've greatly increased the amount of reviews that are on our site.
Great features and service for reasonable cost.
I'd like to integrate with Klaviyo but I am. Not at the stage that I can afford the power plan.
Customers respond to the review emails, we don't even have to offer them a discount. The review emails are easy for the customers to use & upload their own photos of the products.