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Loyal Zoo Logo

Loyal Zoo

Digital loyalty card service for SME retailers and eateries

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Loyal Zoo - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Loyal Zoo?

Loyalzoo allows small to medium sized businesses run their own loyalty program quickly and easily. The application enables businesses to set up a loyalty program to run digitally on their electronic point-of-sale terminal, with customers no longer required to keep paper or plastic loyalty cards.

Businesses can tailor-make their loyalty rewards program by choosing to run points based loyalty or a digital punch card. Up to three rewards can be created to incentivize customers to spend more and increase customer retention.

Customers can easily join loyalty programs by providing just their name and phone number/email, or by downloading the free Loyalzoo mobile app. Staff members then award points or stamps on the point-of-sale terminal, instantly updating customers points/stamps to their smart phone.

Data can be imported from other existing loyalty programs including Fivestars and AppCard. Loyalzoo is also natively integrated in the Clover point-of-sale terminal and is available on the Clover app market, as well as on Lightspeed.

Benefits of using Loyal Zoo

  • Businesses who run a loyalty program on average increase their revenues by 11%, without reducing margins

  • Research shows that customers who are loyalty club members spend up to 2x more than customers who are not part of a loyalty program.

  • A Loyalzoo loyalty program can be set up in less than 3 minutes and requires no tech knowledge or experience.

  • When a customer signs up for a Loyalzoo app via Facebook, their check-in appears on their newsfeed giving valuable exposure.

  • Loyalzoo loyalty points/ stamps can be collected and redeemed across many locations - as well as online - for multi-store or eCommerce businesses.

    • Starting from

    47

    Per month

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    Loyal Zoo's key features

    Most critical features, based on insights from Loyal Zoo users:

    Rewards Management
    3.9
    (11)
    Multi-Channel Marketing
    3.5
    (8)
    Loyalty Program
    4.2
    (12)
    Loyalty Cards
    4.0
    (8)
    CRM
    3.3
    (6)
    Membership Management
    4.0
    (9)

    Features

    4.0

    /5

    106

    Ease of use

    4.5

    /5

    106

    All Loyal Zoo features

    Activity Tracking
    3.9
    (7)
    Alerts/Notifications
    5.0
    (1)
    API
    (0)
    Campaign Management
    3.5
    (2)
    Communication Management
    (0)
    Customer History
    (0)
    Customer Profiles
    (0)
    Customizable Branding
    4.0
    (1)
    Data Import/Export
    (0)
    Engagement Tracking
    (0)
    For Small Businesses
    (0)
    Incentive Management
    (0)
    Mobile Alerts
    (0)
    Point of Sale (POS)
    3.0
    (1)
    Promotions Management
    (0)
    Real-Time Data
    (0)
    Real-Time Notifications
    (0)
    Reporting/Analytics
    (0)
    Rewards Points
    (0)
    SMS Marketing
    (0)
    Social Promotion
    5.0
    (1)

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    Loyal Zoo pricing

    Pricing options
    Free plan
    Subscription
    Free trial
    Pricing range
    view pricing plans

    Value for money

    4.3

    /5

    106

    Starting from

    47

    Per month

    Other

    Loyal Zoo support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    24/7 (Live rep)

    Training options

    Webinars
    Live Online
    Videos
    Documentation

    Loyal Zoo reviews

    Overall rating

    4.4

    /5

    106

    Positive reviews

    86

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.34/10
    Rating distribution

    5

    4

    3

    2

    1

    64

    27

    12

    1

    2

    Pros
    Loyal Zoo has been so great during the last couple of months for us. Our customers are starting to get familiar with it and hopefully they will all have their names on by the end of 2021.
    Ad

    Ariel d.

    Co-owner

    Integration was very simple and easy to launch. What I like most is that I can use the least amount of personal information possible and the mobile sign in is awesome.
    CM

    Crystal M.

    Owner

    This is such an easy program to use. We have had very few minor mishaps and overall have been very happy with the convenience and ease of this product.
    JM

    Jamie M.

    Business owner

    Cons
    There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day.
    ht

    hoang t.

    Owner

    When they bring it back, we enter the info and the missed points from the first visit at our convenience when we're not busy.
    JL

    Jen L.

    GM

    I miss being able to write notes on customers accounts.
    WP

    Wendy P.

    Owner

    Read all reviews
    Read all reviews

    Loyal Zoo FAQs

    Q. What type of pricing plans does Loyal Zoo offer?

    Loyal Zoo has the following pricing plans:
    Starting from: $47.00/month
    Pricing model: Subscription
    Free Trial: Available

    These products have better value for money

    Q. Who are the typical users of Loyal Zoo?

    Loyal Zoo has the following typical customers:
    Freelancers, Mid Size Business, Non Profit, Small Business

    Q. What languages does Loyal Zoo support?

    Loyal Zoo supports the following languages:
    English

    Q. Does Loyal Zoo support mobile devices?

    Loyal Zoo supports the following devices:
    Android, iPad, iPhone

    Q. Does Loyal Zoo offer an API?

    Yes, Loyal Zoo has an API available for use.

    Q. What other apps does Loyal Zoo integrate with?

    Loyal Zoo integrates with the following applications:
    Clover, Lightspeed Retail

    Q. What level of support does Loyal Zoo offer?

    Loyal Zoo offers the following support options:
    Phone Support, Email/Help Desk, Chat, 24/7 (Live rep)

    Related categories

    Customer Engagement
    Customer Loyalty
    Mobile Marketing
    Small Business Loyalty Programs