Loyal Zoo vs Tremendous

SumUp

Tango

Reward Gateway

Giftbit

Cognigy.AI

charles

Compare Loyal Zoo and Tremendous based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Viber

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

Text Request

Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

Tremendous

Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions in rewards and enables businesses to reach recipients across 230+ countries and regions. From research incentives to marketing a

Run your own digital loyalty card and keep customers coming back, just like the big brands. Ideal for cafes, restaurants, beauty salons, vaping bars, retail...

Activity Tracking

Alerts/Notifications

Campaign Management

Communication Management

Customer History

Customer Profiles

Customizable Branding

Data Import/Export

Engagement Tracking

Live Chat

Loyalty Cards

Loyalty Program

Membership Management

Mobile Alerts

Multi-Channel Marketing

Point of Sale (POS)

Promotions Management

Real-Time Data

Real-Time Notifications

Reporting/Analytics

Rewards Management

SMS Marketing

Social Promotion

Loyal Zoo

iPhone

iPad

Android

Windows

Web-based

Digital Loyalty

Prime Loyalty

General Manager

We we liked least about loyal zoo is that the software will delete accounts that have been inactive for more than 1 month.

We were looking for software that allowed us to have customers cards on file with the card still secure.

Owner

I am a travelling photographer and videographer for dancing and events so my customers purchase both face to face and online. Because the software is designed for brick and mortar businesses, you have to be within a short distance to "check in" through the application.

Within 2 weeks I have been able to set this system up, connect it to both my online order forms and face to face purchasing system and even managed to link a login page to my website so customers can easily check in with us at any time to see their points balance and rewards.

Managing Director 

App is not big enough to draw in new customers only your existing customers.

Business Owner 

I like the way it integrates with my current epos system so that I can issue loyalty points as people shop.

Owner 

Can't use it offline or when internet fails

The clients agree to the promos during the sign-up process and can easily unsubscribe within a promo email.

I have been able to issue loyalty points without the need for loyalty cards which are expensive to print and annoying for customers.   

You cannot control that algorithm or place a person into a category manually when just implementing the system at your business.

I like the email marketing - just one email a week to promote may offers to loyalty customers ensures they keep returning.

There is also an admin panel where you can see all the trends and general business settings.  

Everyone has hundreds of apps these days,  offering another one for a rare usage goes with resistance and unnecessary steps.

Great interface to manage and award points to customers.

be aware - if you lose you password you need their assistance to get your login back.

I wish there was an integration with e-commerce platforms.

President

There is a lag when putting in customer info sow end up creating duplicate accounts when the info doesn't pop up in time.

I love the ease of use, and having the ability to add/subtract reward points from anywhere!

We still get kick backs from customer after purchase (phone call, social media message, return visit) with them saying they didn't get their points.  

A few things that I wish could be changed or added to the app:

One time a person comes as a VIP and another, as New and you can't really explain why.

I would like to be able to change the rate of regular rewards from 1:$1 to something else, preferably customizable based on my preferences.

We are currently not using this option at all.

There are couple of times at the beginning when we were trying to enter new customers and an existing customer's profile was still open.

I also wasn't able to show the staff what it would look like prior to the run to prep them for what to look for.

I would also like to have an auto-add of points when someone registers for the rewards program.

Coffee Shop Co-Owner

The aesthetics, back end, and website widget option definitely need work.

The only problem I have had is the glitches with updates. But they iron these out relatively quickly.

This window also makes it impossible to enter in any customers info.

Pres

Would like to Be able  to use partial points for our clients. And the rest of points not disappear

owner

only 2 text messages a month, wish at a minimum one every week.

We have 2 locations and I want to run the same promo for both.  

There was one problem when I was away from work and I needed to look up a client but forgot my password.

manager

it doesn't automatically pull up customers unless  we search for them

Very happy with the service so far and look forward to using this system a lot more in 2022!

Our promos from one location to another were almost identical, but not quite.  

Director

This is a fantastic product and I can't wait to see what's in store for the future!

Purchasing Manager

Management and employees overall like Loyalzoo, but when we are busy it's easy to forget to add customers points.

Sales Manager

Customer repeats, easy to operate, great way to offer loyal customer incentives

Director 

Expensive seen as you don’t get any sms with your subscription and cost double to do so!!

It was annoying that I couldn't copy and paste the promo.  

I had to assemble it from scratch which took about 30 minutes.  

everything thing has to be manually put in and looked up.

it has an app so our customer know their points

Co-owner

What I like the most is how it integrated so smoothly with our Clover POS.

Lot of similar apps give you free sms so very disappointed

Easy features for customers to use points and redeem

I love that this program integrates seamlessly with my POS system and it's very simple and easy to use.

Customer Loyalty

Reward System

Security and Access Control

Promotion

Bugs and Issues

Manual Entry

Integrations

Automation

User History

Small Business

Mid-size Business

Freelancers

Loyalzoo

Slack

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Tremendous is the global payouts platform for researchers sending gift cards and money at scale. 

Activity Dashboard

Affiliate Management

Campaign Analytics

Campaign Planning

Client Portal

Commenting/Notes

Commission Management

Contact Management

Conversion Tracking

Customer Activity Tracking

Customer Database

Customer Segmentation

Customer Surveys

Customizable Templates

Discount Management

eCards

Email Management

Email Marketing

Employee Recognition

Employee Reward Programs

Event Triggered Actions

For Customer Referrals

Gift Card Management

Incentive Management

Lead Engagement

Member Portal

Multi-Channel Communication

Multi-Channel Distribution

Performance Metrics

Real-Time Analytics

Real-Time Reporting

Recognition Tracking

Referral Templates

Referral Tracking

Reporting & Statistics

Rewards Catalog

ROI Tracking

Third-Party Integrations

Transaction History

Visual Analytics

Reviews for Tremendous come from a wide variety of industries, including computer software (14% of reviewers), market research (13%), and information technology and services (10%). The most frequent use case for Tremendous cited by reviewers is market research (34% of reviewers).

Users and use cases

Tremendous is a market research solution offering key features such as a rewards catalog, customizable templates, data import/export, and reporting/analytics, among others.

Chromebook

Linux

Free

Assistant Controller

Account manager reached out within 24 hrs, no additional cost to the company is a key selling point, onboarding and account setup was completed within 3 business days, test campaign templates were made and an incentive run was disbursed within the first week and it has everything we need from an accounting and payroll reporting perspective

Project Support

One particularly useful aspect is that the template email can be drafted in English, and, depending on the language selected, Tremendous will automatically translate it for each respondent. When my team was first setting up this new process, Tremendous customer support was extremely responsive and helpful.

The platform supports a wide range of countries and offers various reward options, such as gift cards, PayPal, virtual Visa, Amazon gift cards, and many others.

Director of Operations

It’s allowed us to recognize team members and send gifts for birthdays and anniversaries. With a remote team spread across different locations, it can be hard to know what to give, but this platform makes it easy since they can choose whatever they want from anywhere in the world.

Leasing and Marketing Specialist

You are able to provide your customers or clients with a lot of options to choose from with over 2,000+ merchants. When I needed assistance with verification at first, they were quick to respond to the ticket and get me set up.

User Experience Researcher

We follow standardized formatting for External IDs and every time I send new incentives out I need to open a new tab to get my previous External ID format.

It's also possible to create multiple standardized templates for each project, allowing us to tailor reward types and locations for different countries.

Customer Experience and Operations Manager

We have a lot of global customers at SEOTesting, so Tremendous makes sending gift vouchers so much easier for us, without having to think of postage costs or what type of voucher they'd be able to use in their country.

Senior UX researcher

Rally UXR integration makes it so you have to add it to a RallyUXR specific account, and you cannot sure the funds in your existing account.

Fraud Analyst

Their built-in security system also plays a key role in identifying and filtering out fraudulent or suspicious accounts, which helps protect our operations.

Content lead

What really stands out is the flexibility—being able to offer rewards in a wide variety of formats and currencies ensures that every recipient feels like they’re getting something meaningful.

Executive Concierge

I especially appreciate that recipients have a wide range of redemption options for their eGift cards, as well as the ability to donate to charities, which is a great added benefit.

Strategy Director

The Zapier integration is the cherry on top: it makes it super easy to facilitate gift card requests from my sales team and keep everything moving without extra admin work.

Founder

I get a lot of clients that I just want to send a quick card to and I want to customize the message, but I kinda have to set up and edit templates before I can do that

I am able to easily send a large campaign to many people at once and can allow anyone on my team easy access to login as well.

Account Executive

I added the recipients name and email and was even able to tie in their account in Salesforce easily so we could track that data internally.

Co·founder

It makes rewarding our community easy and efficient, provides multiple global options and delivers fast processing. While there’s always room for a few additional features, we are very happy with the platform and the support they provide.

Loyal Zoo vs Tremendous Comparison (2026)

Loyal Zoo

Tremendous

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives