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Medallia Experience Cloud Logo

The pioneer and market leader in Experience Management

Last updated: March 2026

Medallia Experience Cloud Alternatives & Competitors (2026)

Top 10 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


UmfrageOnline logo

Multi-language survey creation and results analysis

learn more
logo
UmfrageOnline
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Medallia Experience Cloud

0.5

3.9

Value for money

4.4
35
flat rate/per month

Starting price

5

0.1

4.5

Functionality

4.4

Multi-Channel Distribution

5/5

Mobile Survey

4.5/5

Customizable Questions

4.5/5

Top Features

Complaint Monitoring

5/5

360 Degree Feedback

N/A

Action Management

N/A

Google Forms logo

Create custom forms for surveys & questionnaires

learn more
logo
Google Forms
logo
Medallia Experience Cloud

0.4

4.8

Value for money

4.4
Empty state illustration for "No pricing info"

No pricing info

Starting price

5
4.4

Functionality

4.4

Conditional Logic

5/5

Anonymous Feedback

4.8/5

Customizable Questions

4.7/5

Top Features

Complaint Monitoring

5/5

360 Degree Feedback

N/A

Action Management

N/A

SurveyMonkey logo

Online survey and feedback collection platform

learn more
logo
SurveyMonkey
logo
Medallia Experience Cloud
4.4

Value for money

4.4
30
per user/per month

Starting price

5

0.1

4.5

Functionality

4.4

Activity Dashboard

4.7/5

Anonymous Feedback

4.6/5

API

4.5/5

Top Features

Complaint Monitoring

5/5

Action Management

N/A

Chat/Messaging

N/A

Jotform logo

Cloud-based form builder tool for digital forms.

learn more
logo
Jotform
logo
Medallia Experience Cloud

0.1

4.5

Value for money

4.4
39
flat rate/per month

Starting price

5

0.2

4.6

Functionality

4.4

Action Management

4.7/5

Activity Dashboard

4.7/5

Access Controls/Permissions

4.5/5

Top Features

Complaint Monitoring

5/5

Anonymous Feedback

N/A

API

N/A

Typeform logo

Interactive form builder for data collection

learn more
logo
Typeform
logo
Medallia Experience Cloud

0.2

4.2

Value for money

4.4
39
flat rate/per month

Starting price

5

0.1

4.5

Functionality

4.4

API

4.9/5

Access Controls/Permissions

4.4/5

Activity Dashboard

4.3/5

Top Features

Complaint Monitoring

5/5

Action Management

N/A

Anonymous Feedback

N/A

SurveySparrow logo

Software for creating and managing feedback and surveys

learn more
logo
SurveySparrow
logo
Medallia Experience Cloud

0.1

4.3

Value for money

4.4
Empty state illustration for "No pricing info"

No pricing info

Starting price

5

0.1

4.3

Functionality

4.4

360 Degree Feedback

5/5

Benchmarking

5/5

Access Controls/Permissions

3/5

Top Features

Complaint Monitoring

5/5

Action Management

N/A

Chat/Messaging

N/A

Sogolytics logo

Customer and employee experience management platform.

learn more
logo
Sogolytics
logo
Medallia Experience Cloud

0.1

4.5

Value for money

4.4
39
usage based/per month

Starting price

5

0.2

4.6

Functionality

4.4

API

5/5

Customer Experience Management

5/5

360 Degree Feedback

4.9/5

Top Features

Complaint Monitoring

5/5

Anonymous Feedback

N/A

Benchmarking

N/A

Delighted logo

Cloud-based customer and employee experience platform

learn more
logo
Delighted
logo
Medallia Experience Cloud

0.3

4.7

Value for money

4.4
17
flat rate/per month

Starting price

5

0.2

4.6

Functionality

4.4

Access Controls/Permissions

4.8/5

Alerts/Notifications

4.5/5

Activity Dashboard

4/5

Top Features

Complaint Monitoring

5/5

Benchmarking

N/A

Communication Management

N/A

XM for Customer Experience logo

Customer experience management (CXM) platform

learn more
logo
XM for Customer Experience
logo
Medallia Experience Cloud

0.1

4.5

Value for money

4.4
1500
/per year

Starting price

5

0.2

4.6

Functionality

4.4

Activity Dashboard

5/5

Access Controls/Permissions

4.6/5

Activity Tracking

4.5/5

Top Features

Complaint Monitoring

5/5

Action Management

N/A

API

N/A

Survicate logo

Collect, analyze, and act on customer feedback

learn more
logo
Survicate
logo
Medallia Experience Cloud

0.1

4.3

Value for money

4.4
49
usage based/per month

Starting price

5

0.1

4.3

Functionality

4.4

A/B Testing

5/5

Campaign Management

5/5

API

4.6/5

Top Features

Complaint Monitoring

5/5

360 Degree Feedback

N/A

Action Management

N/A

Staffino logo

Transform your customer experience with Staffino.

learn more
logo
Staffino
logo
Medallia Experience Cloud

0.3

4.1

Value for money

4.4
350
/per month

Starting price

5

0.1

4.5

Functionality

4.4

API

4/5

Alerts/Notifications

3/5

Access Controls/Permissions

N/A

Top Features

Complaint Monitoring

5/5

360 Degree Feedback

N/A

Action Management

N/A

Questback logo

Experience Management

learn more
logo
Questback
logo
Medallia Experience Cloud

0.1

4.5

Value for money

4.4
2500
/per year

Starting price

5

0.2

4.6

Functionality

4.4

Anonymous Feedback

3.7/5

Activity Tracking

N/A

Alerts/Notifications

N/A

Top Features

Complaint Monitoring

5/5

Benchmarking

N/A

Communication Management

N/A

SmartSurvey logo

Online survey & questionnaire tool

learn more
logo
SmartSurvey
logo
Medallia Experience Cloud

0.2

4.6

Value for money

4.4
45
flat rate/per month

Starting price

5

0.2

4.6

Functionality

4.4

Alerts/Notifications

5/5

Access Controls/Permissions

3.3/5

Access Controls/Permissions

N/A

Top Features

Complaint Monitoring

5/5

360 Degree Feedback

N/A

Action Management

N/A

Alchemer logo

Customer experience management and online survey platform

learn more
logo
Alchemer
logo
Medallia Experience Cloud

0.5

3.9

Value for money

4.4
55
per user/per month

Starting price

5

0.3

4.1

Functionality

4.4

Access Controls/Permissions

4/5

Benchmarking

4/5

Access Controls/Permissions

N/A

Top Features

Complaint Monitoring

5/5

Action Management

N/A

Chat/Messaging

N/A

InputKit logo

InputKit, the best tool for an incredible experience.

learn more
logo
InputKit
logo
Medallia Experience Cloud

0.4

4.8

Value for money

4.4
2000
flat rate/per year

Starting price

5

0.5

4.9

Functionality

4.4

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Access Controls/Permissions

N/A

Top Features

Complaint Monitoring

5/5

360 Degree Feedback

N/A

Action Management

N/A

CustomerHero logo

Online survey creator and feedback collection

learn more
logo
CustomerHero
logo
Medallia Experience Cloud

0.3

4.7

Value for money

4.4
Empty state illustration for "No pricing info"

No pricing info

Starting price

5

0.2

4.6

Functionality

4.4

Access Controls/Permissions

5/5

Alerts/Notifications

5/5

Anonymous Feedback

5/5

Top Features

Complaint Monitoring

5/5

Action Management

N/A

Benchmarking

N/A

Unifocus logo

Unifocus: Scalable Ops & Workforce Tech for Hotels

learn more
logo
Unifocus
logo
Medallia Experience Cloud

0.1

4.3

Value for money

4.4
Empty state illustration for "No pricing info"

No pricing info

Starting price

5

0.1

4.3

Functionality

4.4

API

4.4/5

Access Controls/Permissions

4.4/5

Alerts/Notifications

4/5

Top Features

Complaint Monitoring

5/5

360 Degree Feedback

N/A

Anonymous Feedback

N/A

Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

learn more
logo
Intouch Insight CX Platform
logo
Medallia Experience Cloud

0.2

4.2

Value for money

4.4
Empty state illustration for "No pricing info"

No pricing info

Starting price

5

0.2

4.2

Functionality

4.4

Access Controls/Permissions

N/A

Activity Tracking

N/A

Ad hoc Reporting

N/A

Top Features

Complaint Monitoring

5/5

Activity Dashboard

N/A

Anonymous Feedback

N/A

Netigate logo

Manage and analyse feedback from customers and employees

learn more
logo
Netigate
logo
Medallia Experience Cloud

0.1

4.3

Value for money

4.4
Empty state illustration for "No pricing info"

No pricing info

Starting price

5

0.1

4.3

Functionality

4.4

Access Controls/Permissions

N/A

Activity Tracking

N/A

Alerts/Notifications

N/A

Top Features

Complaint Monitoring

5/5

Chat/Messaging

N/A

Collaboration Tools

N/A

Hotjar logo

Digital experience insights for any business selling online

learn more
logo
Hotjar
logo
Medallia Experience Cloud
4.4

Value for money

4.4
39
/per month

Starting price

5

0.1

4.5

Functionality

4.4

Annotations

5/5

Activity Dashboard

4.8/5

Activity Tracking

4.7/5

Top Features

Complaint Monitoring

5/5

360 Degree Feedback

N/A

Action Management

N/A