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MemberClicks vs Brilliant Directories Comparison

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Good recommendations?

Overview

Over 3,000 associations, chambers of commerce, and AMC’s trust MemberClicks’ top-rated software and industry-leading service...

Category Leaders

Brilliant Directories is a cloud-based directory software for creating directory websites, with built-in themes, member management,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

4500

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

458

5

4

3

2

1

234

176

31

11

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.7

658

5

4

3

2

1

506

138

12

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

One of my favorite features on the admin side, is the ability to merge duplicate records. It is extremely easy and works flawlessly.
User friendly; customer service is extremely helpful and responsive; the transfer was easy.
Everything from the knowledgeable sales professionals, the ease of implementation, training , ease of use, technical support and pricing, this product was far superior than other product we reviewed.

Pros

They are professional and have excellent technology that fits my needs. Their platform allows for users to monetize it and Brilliant Directories is not counting my potential revenue.
The customer support people are great. Also, their Facebook page has a very active community that shares ideas and is there to help you 24/7.
Overall, Brilliant Directories is the best solution for me. I used the free trial option for a week and loved it. It is so easy to use and it's an awesome product even without the VIP Add-Ons.

Cons

I feel the training on the website has been very disappointing. I use the videos to learn how to do something or I look up the procedure, and inevitably, it rarely works.
My only other complaint would be that open invoices cannot be edited.
The system is frustrating, and the editing functions are seriously outdated - think Windows 95 editing functions.

Cons

No page templates to choose from. Html coded) - No Trial/Free membership - Sitemap not working with search engines.
A little concerned about the 10gigs of space and bandwidth, that seems very low for a directory.
We really don't have any major or minor complaints about the software. I was expecting that something so complex, with tons of features, would be a nightmare to set up and run.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features77
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Tracking
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Chapter Management
  • Chat/Messaging
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Directory Listing Management
  • Discount Management
  • Discussions/Forums
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • File Sharing
  • Filtering
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gamification
  • Group Management
  • Group Registration
  • Ideation
  • Invoice Management
  • Job Board
  • Knowledge Base Management
  • Layout & Design
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Moderation
  • Multi-Language
  • Newsletter Management
  • Payment Processing
  • Personalization
  • Profile Change Approvals
  • Profile Templates
  • Profile Visibility Controls
  • Real-Time Notifications
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reviews Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Speaker Management
  • Sponsorship Management
  • Subscription Management
  • Surveys & Feedback
  • Third-Party Integrations
  • User Management
  • Website Integration
  • Website Management
  • Total features87
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Tracking
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Chapter Management
  • Chat/Messaging
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Directory Listing Management
  • Discount Management
  • Discussions/Forums
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • File Sharing
  • Filtering
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gamification
  • Group Management
  • Group Registration
  • Ideation
  • Invoice Management
  • Job Board
  • Knowledge Base Management
  • Layout & Design
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Moderation
  • Multi-Language
  • Newsletter Management
  • Payment Processing
  • Personalization
  • Profile Change Approvals
  • Profile Templates
  • Profile Visibility Controls
  • Real-Time Notifications
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reviews Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Speaker Management
  • Sponsorship Management
  • Subscription Management
  • Surveys & Feedback
  • Third-Party Integrations
  • User Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations16
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations21
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

EB
AvatarImg

Eileen B.

Management Consulting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MemberClicks logo

MemberClicks

Service is Job 1

Reviewed 4 years ago

I find MC to be an exceptional product with customer service being brilliant

Pros

Simple to use. The more you use it, the more familiar it becomes and is an effective tool

Cons

Inability to customize some financial report features

AvatarImg
AvatarImg

Jill A.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MemberClicks logo

MemberClicks

The customer support was OUTSTANDING. A++++ THANK YOU!!

Reviewed 6 years ago

We use Weblink for managing our website, as our CRM and for invoicing our members/ accounts receivable. It's a great product and I know we don't even use all of Weblinks capabilities to the full extent that we should be using them. Their customer support is outstanding.

Pros

We have been very happy with the Weblink product. It's easy to use and they continue to make investments to keep the technology up to date. One of the things that I appreciate most is their customer support. Recently, we've been making technology upgrades in our organization and on Friday- the last day of the month I could do a bank deposit- Weblink was having trouble talking with Quickbooks because we moved some of our directories.

Cons

I don't have anything bad to say about the product other than the issue I had was a problem connecting Weblink to Quickbooks- which has rarely been an issue. The problem started on my end with moving some directories during a technology upgrade.

ES
AvatarImg

Elizabeth S.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MemberClicks logo

MemberClicks

MemberClicks has a responsive help team & design/IT team consistently working to enhance features.

Reviewed 6 years ago

We use MemberClicks as our database and website for the three programs operated by our organization. The platform provides us the convenience of accessing one location (per program) for a database and website. Through the database, we're able to house all of our members, prospects, and more. We're able to build forms and process payments. We're able to click a few buttons and access monthly reports....

Pros

I definitely like the ease of use. The interface makes it easy to find what I'm looking for - and if there's something I can't find, MemberClicks has an entire library full of FAQs and tutorials (including images and videos) that I can quickly access with a couple strokes of the keyboard. There's not much I can't find. If I do need further assistance, I can easily send an email. If I need help faster...

Cons

There are still some work-arounds we have to do. The software isn't perfect for our organization - but to be perfectly honest and fair, there isn't one out there that is. We are a membership organization with a unique structure. I'm amazed at how the MemberClicks team was able to take our unique organizational structure and work with us to provide a functional database. In addition - like I mentioned...

CD
AvatarImg

Christina D.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

MemberClicks logo

MemberClicks

New version is GREAT!

Reviewed 7 years ago

We've been with Memberclicks for a few years and when we started using it we were really disappointed - from the data migration that took over a month to the implementation that took four months and a HUGE chunk of time, to features that didn't work the way we needed. Then a year ago - BANG - new reality! They released an entirely rebuilt database system to some early adopters (including us) and...

Pros

Easy to learn as a regular user, lots of flexibility and user-defined workflows, responsive customer service, easy to send email blasts, lots of intuitive features - things tend to be located where you would naturally look for them. It's pretty powerful, particularly for the price point. I like how much is automated and that you can control a lot of it when you have special circumstances. We have fewer work-arounds than I've ever had with a database.

Cons

Complexity of internal setup and interaction between different modules - just a lot to learn and track so you make sure the right members get the right messages. Definitely need at least one staff person who is a "super user" to get it all sorted in the beginning and keep it running when changes happen/new features are released. Our membership structure is really complicated so keeping track of all...