Brilliant Directories Pricing, Features, Reviews & Alternatives

Brilliant Directories

All-in-one directory & member management software

4.71/5 (598 reviews)

Brilliant Directories overview

What is Brilliant Directories?

Brilliant Directories is a cloud-based directory software which allows users to create directory websites using built-in themes, with tools for lead generation, member management, payment processing, and more. The system is designed for online member communities and associations of all sizes, and is available through subscription or one-time payment.

Brilliant Directories includes customizable themes, enabling users to create custom sites no matter their level of experience. Company logo and images can be uploaded, and users can control the layout, colors, and font styles of site pages. Developer tools are also included, allowing advanced site customization, widget editing, and custom theme creation. Built-in search modules let website visitors search for content and members by category, location, keyword, or other criteria, and dropdown menus can be customized.

Multiple membership packages can be created, with free and paid levels, and support for monthly, semi-annual, and annual billing. More than 40 member access restrictions and privileges allow users to control the benefits of every membership level. Member subscriptions, transaction histories, email histories, and other information can be viewed and tracked. Existing members can be imported from CSV files, geocoded, and sorted into categories. Member form fields can also be customized. The integrated payment system allows users to process one-time payments and sell subscriptions with automated recurring payments, and tools for managing refunds, outstanding balances, and more.

The email marketing tools in Brilliant Directories allows users to manage scheduled email campaigns and newsletters, with more than 50 customizable email templates included, covering account upgrade confirmations, welcome emails, forgotten passwords, and more. Site visitors can subscribe to receive newsletters, and users can segment member and contact lists to target marketing emails.

Pricing

Starting from
$145/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
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Brilliant Directories user reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.5
  4.8
Alexander A.

After long research I found this perfect solution to build a moving platform

Used daily for 6-12 months
Reviewed 2021-03-25
Review Source: Capterra

Pros
It is very easy to create a platform. It is like a modular system. The support is perfect. That is why you don't need IT staff. Also, price-performance is outstanding. You can use it as a directory and also as a lead generating system. Also, as a classified website. The dashboard is very well structured. I can write a book about the pros.

Cons
There are no real cons. I have now 6 websites with Brilliant Directory.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Frank F.

If You Demand the Best - Look No Further

Used daily for 2+ years
Reviewed 2020-11-26
Review Source: Capterra

AS far as a business relationship goes, I have never been treated more professionally by any other company that I have dealt with online. I feel appreciated, respected, and valued as a long-time customer. The integrity of everyone that I have dealt with over the years is beyond reproach. The personal attention I always receive and effort put forth to do the best they can by their clients is unsurpassed. I cannot speak highly enough about their complete professionalism.

Pros
My directories have become the backbone of my business. The years that I have invested in learning how to maximize the constantly growing list of features and expanded capabilities have made my investment in the BD platform one of the most solid business decisions I have ever made in my inline career. Knowing that my search for the perfect platform to use as a foundation on which to build my business has allowed me to grow and prosper in a fiercely competitive marketplace.

Cons
The inability to build high-end landing pages that render beautifully in mobile view. While there have been improvements in this area, there is still a long way to go. I hope capability gets serious attention in the new year.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Starting your directory reality for the Entrepreneur

Used weekly for less than 6 months
Reviewed 2018-03-18
Review Source: GetApp

Pros
I really loved the fact that, budget didn't stop me from purchasing the software. They will work with you as long as you keep an open dialogue of communication. You are able to see a demo of the software before purchase. The website is fresh with good quality webpages, and does not look mediocore. You are offered all the comforts of a basic directory website for users attempting to get started. For customers that utlize the site they are given user friendly functionality of a working online directory. You are given access to others who use the service and their websites to see what your site could look like, and different directories that users who purchased the software utlize it for. If you do not have a color scheme they give you several to use and you can change the color scheme at any time, by picking pre-selected schemes. They do have webinars they invite you too. They have forums and suggestions to improve the software. First impression this is what you would want starting your business and later you can request to see about acting custom functions to your site as your business grows. You have an option to hire a designer for x amount of hours to get your site up and running. They do offer some free services you can add on and some a la carte services as well. Based on its competition, and the web layout of the site to look and function as a directory should it is a top three with competition. You can submit a trouble ticket for single questions, or multiple questions to the site. They do offer an affiliate referral program as well.

Cons
Has video tutorials with how to do's that so not reflect current software uprgrades, so when watching the tutorials on how to do certain functions it does not match your version which can be very confusing for someone who does not know much about computer software. Videos are time consuming, to learn each function. If you make any errors on spelling trying to remember how to get to that part of the website to fix it cane be a hassle. There should be a process to upload users manually. In order to learn the software you have to watch the tutorials and you don't have the options to fiddle with the software as with other programs. There are some features they are needing to consider to intergerate in their software rather than going to a 3rd party site such as reservations booking, affiliate marketing, etc. adding rather simple feature intergration would surely improve their ranking as one of the best directory service providers for features. These could be features in the future with more customer demand. When it comes to how to do tutorials they need to re-vise videos to reflect the current upgrades, and make some processes easier. With many of the fustrations of learning the software and time consumption makes working on your site more of a hesitation, after spending so much money and time to put up the concept and to spend an equal amount of time learning the software is a lot for a new comer and if you do not have the time and patience to learn the software this will be a bad business purchase fail. They should consider an interactive learning guide. Which features screen shots of each screen and explains what each part of the screen is and does then provides a link to edit. Most people are needing a "For Dummies" and do not understand text labels, default values, etc. and if your software is suppose to be the answer for their needs then providing a complete explanation for every function, every section, etc. of your software is very important so no monetizing or marketing effort is missed. The guide should be realistic such as "I want to manually upload users information" then state if the function can be done or not. The older posts in teh forums which says "answered" you go to view the answer it says "You are not allowed to access this page!" if i own my site why would i be limited to answers to monetize my site? So it leaves members with the same question and no update on the answer or any help. esp. when a link with the answer is provided and your not allowed access is fustrating and limiting. You began to feel some type of way about your purchase and receiving quality answers. If you made a purchase to start an idea and not given full access on answers for improvement is very limiting. My advice is if you can't set the time and patience aside to learn the system consider hiring a designer at an additional cost to get started they also offer at additional cost to get one on one time to have someone teach you the software and get your business started. The belief to get your business up and running tomorrow is not true, it will require time to build up your site before you would feel comfortable launching. This is not a user friendly drop and click website, you will have to really learn the software, espicially if your on a budget. Still struggling with getting my site up and getting answers to can I set my site up to make

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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karen f.

great product with loads of bells and whistles

Used daily for less than 6 months
Reviewed 2020-12-31
Review Source: Capterra

excellent. staff excellent at resolving issues and answering queries

Pros
really happy with our decision to move from another product to brilliant directories. whilst it takes a while to get to grips with the customisation options - this product can be tailored to suit almost any membership site deployment and there is great support available to get you up and running quickly.

Cons
slightly clunky admin interface - could be more intuitive about where to find things

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Volkan S.

Right Choice!

Used daily for free trial
Reviewed 2021-02-02
Review Source: Capterra

Pros
I tried almost every membership and directory software in the industry. Overall, Brilliant Directories is the best solution for me. I used the free trial option for a week and loved it. It is so easy to use and it's an awesome product even without the VIP Add-Ons.

Cons
I'll let you know once I open it to the world. I haven't tested it with the real members yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brilliant Directories pricing

Starting from
$145/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Monthly Plan: $145/month
Lifetime Plan: $1,450 one-time payment

Brilliant Directories features

API
Access Controls/Permissions
Alerts/Notifications
Electronic Payments
Search/Filter

Accounting Integration (144 other apps)
Activity Dashboard (257 other apps)
Billing & Invoicing (255 other apps)
Customer Database (157 other apps)
Customizable Reports (166 other apps)
Data Import/Export (209 other apps)
Document Management (209 other apps)
Inventory Management (264 other apps)
Invoice Management (172 other apps)
Mobile Access (155 other apps)
Quotes/Estimates (169 other apps)
Reporting & Statistics (292 other apps)
Reporting/Analytics (198 other apps)
Scheduling (184 other apps)
Third Party Integrations (208 other apps)

Videos and tutorials

Additional information for Brilliant Directories

Key features of Brilliant Directories

  • Website publishing tools
  • Business listings
  • Ratings & reviews
  • Lead management
  • Article publisher
  • Classified ads
  • Events publisher
  • Photo albums
  • Job listings
  • Coupon publisher
  • Product listings
  • Property listings
  • YouTube & SoundCloud embed plugins
  • Customizable branding
  • Dropdown menu builder
  • Homepage image slideshow
  • Payment processing
  • Payment gateway plugins
  • Automated recurring payments
  • 1-click member upgrades
  • Refund management
  • Email templates
  • Homepage search module
  • Member management
  • Membership plan builder
  • Contact list manager
  • Newsletter management
  • Email forwarding
  • Custom form fields
  • Website themes
View All Features

Benefits

Brilliant Directories offers customizable themes, with control over layouts, font styles, colors, and branding, and also includes a range of developer tools for advanced site customization and theme creation.

Users can customize the integrated search modules to allow visitors to find content and members by location, category, or keyword, and custom drop-down menus can also be created.

Free and paid membership packages can be created, with options for monthly, semi-annual, and annual billing, and more than 40 control for member access restrictions and privileges.

Integrated payment processing allows users to accept one-time payments and setup recurring subscriptions, with automated payments, tools for managing past-due payments, and sales of additional products and services.

The built-in library of over 50 customizable email templates covers welcome emails, forgotten passwords, account upgrade confirmations, and more, and users can also create and send newsletters to subscriber lists, and segment members for marketing communications.