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Mindbody vs Acuity Scheduling Comparison (2026)

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Mindbody

Acuity Scheduling

Overview

Simplify appointment scheduling, automate reminders, and streamline your business management with Mindbody scheduling software.

Let your clients book appointments, classes, or packages, fill out intake forms, add appointments to their calendar, receive confirmation and reminder notifications, and reschedule, cancel, and pay for appointments automatically—zero hula dancing, email ping-pong, or phone tag required.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

2.9K

1.4K

809

359

143

250

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

4.8

5.7K

4.6K

941

151

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

Pros

“We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people.”

Julie B.

Owner

“I entered into a service agreement with Mindbody Inc. after being represented that their platform would provide a seamless, all-in-one booking and business management solution for my business.”

Marisa L.

Owner

“Prior to signing the agreement, I specifically communicated that I was leaving my previous booking platform because of scheduling difficulties experienced by my clients, and I needed a platform that would improve and simplify the booking experience.”

Marisa L.

Owner

Pros

“It gives us an organized way to manage registrations and availability and makes it easier for guests to reserve their spot ahead of time.”

Sarah T.

Sr Marketing Manager

“The direct integrations keep client data and referral sources highly organized, letting you see exactly what marketing efforts are actually driving bookings.”

Joseph A.

Owner

“It is a reliable scheduling solution that helps streamline appointment management, improve client communication, and reduce administrative tasks.”

Janapher S.

Administrative Coordinator

Cons

“It can be a bit slow or glitchy at times, and some features feel limited depending on the studio or service you’re using.”

Fatemeh E.

Data Analyst

“You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers.”

Jonathon S.

Owner and Teacher

“So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires.”

Julie B.

Owner

Cons

“Customizing the booking page beyond the basics requires more effort than it should. And if you have a more complex multi-staff setup, the logic around calendar management can get confusing quickly.”

Dimitri T.

consultant

“Acuity Scheduling is on time-based events, so it's not a solution for multi-day events, industries like hotels, and bed and breakfasts.”

David K.

President

“Customizations require CSS/HTML, which non-tech savy users may find inconvenient or difficult to implement changes with.”