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Mindbody Logo
Mindbody
4.0
(2.7K)

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Health & Wellness Business Management Software

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(56)

Mindbody Pricing, Features, Reviews and Alternatives

Mindbody product overview

Price starts from

139

Per month

Flat Rate

What is Mindbody?

Mindbody is an all-in-one software solution for businesses within the fitness and wellness industry. The platform offers tools for client scheduling, employee management, marketing, payment processing, online booking, and more. Businesses such as fitness clubs, yoga studios, salons, and spas can manage availability, accept online bookings, check-in clients, and more from the Mindbody app. The platform helps businesses keep track of each employees' schedule and plan days accordingly.

Key benefits of using Mindbody

• Online booking: Give clients a way to sign up for their next visit on their own. Clients can see availability and choose what works best for them.

• Point of sale: Process every purchase easily, including retail, classes or appointments, workshops or memberships, gift cards and more. Every purchase is logged on the client’s profile for easy reference later.

• Staff management: Get the whole schedule into one place, and give every staff member a login so it’s always accessible from their laptop or phone. Take care of payroll in minutes, too.

• Reports: Analyze the numbers that matter most, from attendance and revenue to retention and membership growth. Every interaction with clients adds to historical data, so users get a comprehensive picture of their business as time goes on.

• Client tools: Store everything in a simple client profile, and refer back to it quickly whenever that client comes in. Users can save notes, check their purchase and visit history, and see their payment status.

• Marketing tools: Get the word out easily with automated promotion tools. Pull lists from client profiles, set up promo codes, combine services into discount packages, and track the success of everything.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk
FAQs/Forum
24/7 (Live rep)

Training options

Videos
Live Online
Webinars
Documentation

Mindbody pricing information

Value for money

3.6

/5

2.7K

Starting from

139

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Mindbody features

Functionality

4.0

/5

2.7K

Total features

128

26 categories

Most valued features by users

Third-Party Integrations
Activity Dashboard
Alerts/Notifications
API
Data Import/Export
Mobile Access
Customizable Templates
Email Marketing

Functionality contenders

Mindbody users reviews

Overall Rating

4.0

/5

2.7K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.9/10
Rating distribution

5

4

3

2

1

1.3K

743

338

133

227

Pros
Excellent support at deployment stage; good customer service response times; very friendly staff; used to be market leaders; possibly good functionality but only available at premiums packages.
I liked the brand recognition and all the features available for business intelligence. We were glad to have the Livestream option available for classes.
I recommend Mindbody for most of my beauty & wellness clients -- it offers an all-in-one platform that is tailored to their needs, and is extremely user friendly.
Cons
The customer service is TERRIBLE, the subscription is VERY expensive (not to mention it changes almost every year), and it is the WORST to set up correctly.
Awful company and system. I have been a customer of mindbody for 4 years now and their level of customer service has got worse and worse and their prices have only increased.
I have contacted them when I was charged more than once and it took forever to talk to someone. After speaking with a representative the problem was not fixed.

Overall rating contenders

Mindbody FAQs

Q. What type of pricing plans does Mindbody offer?

Mindbody has the following pricing plans:
Starting from: $139.00/month
Pricing model: Subscription


Q. Who are the typical users of Mindbody?

Mindbody has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Mindbody support?

Mindbody supports the following languages:
English


Q. Does Mindbody support mobile devices?

Mindbody supports the following devices:
Android, iPhone


Q. Does Mindbody offer an API?

Yes, Mindbody has an API available for use.


Q. What other apps does Mindbody integrate with?

Mindbody integrates with the following applications:
Grow, Constant Contact, Google Analytics 360, ActiveCampaign, ABC Trainerize, Meta for Business, Google Calendar, Emma by Marigold, Perkville, Xero


Q. What level of support does Mindbody offer?

Mindbody offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, 24/7 (Live rep)

Related categories