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Mindbody
Health & Wellness Business Management Software
Mindbody Pricing, Features, Reviews and Alternatives
Mindbody product overview
Price starts from
139
Per month
Flat Rate
What is Mindbody?
Mindbody is an all-in-one software solution for businesses within the fitness and wellness industry. The platform offers tools for client scheduling, employee management, marketing, payment processing, online booking, and more. Businesses such as fitness clubs, yoga studios, salons, and spas can manage availability, accept online bookings, check-in clients, and more from the Mindbody app. The platform helps businesses keep track of each employees' schedule and plan days accordingly.
Key benefits of using Mindbody
• Point of sale: Process every purchase easily, including retail, classes or appointments, workshops or memberships, gift cards and more. Every purchase is logged on the client’s profile for easy reference later.
• Staff management: Get the whole schedule into one place, and give every staff member a login so it’s always accessible from their laptop or phone. Take care of payroll in minutes, too.
• Reports: Analyze the numbers that matter most, from attendance and revenue to retention and membership growth. Every interaction with clients adds to historical data, so users get a comprehensive picture of their business as time goes on.
• Client tools: Store everything in a simple client profile, and refer back to it quickly whenever that client comes in. Users can save notes, check their purchase and visit history, and see their payment status.
• Marketing tools: Get the word out easily with automated promotion tools. Pull lists from client profiles, set up promo codes, combine services into discount packages, and track the success of everything.
Typical customers
Platforms supported
Support options
Training options
Mindbody pricing information
Value for money
3.6
/5
2.8K
Starting from
139
Per month
Flat Rate
Pricing options
Value for money contenders
Mindbody features
Functionality
4.0
/5
2.8K
Total features
128
26 categories
Most valued features by users
Functionality contenders
Mindbody users reviews
Overall Rating
4.0
/5
2.8K
Positive reviews
75
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.89/10
1.3K
765
342
135
232
Liz E.
Pediatric Social Worker
Overall rating contenders
Jeannie V.
Operations Manager
Consumer Goods, 501-1,000 employees
Review source
Transcript
Jeannie L.: Hi, my name is Jeannie and I'm a manager and I'm rating Mindbody of five out of five and...
Jessica S.
Creator
Health, Wellness and Fitness, self-employed
Review source
Transcript
Jessica S.: Hi, I'm Jessica. I work as a studio manager in the fitness industry, and I give Mindbody...
Shreya p.
Information Technology and Services, 1,001-5,000 employees
Used daily for 6-12 months
Review source
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Having worked as a front desk employee at various businesses that use the MINDBODY system, including yoga studios, spas, and massage centers, I can attest to its efficiency and effectiveness. The software is designed specifically to meet the unique needs of these types of businesses and provides a comprehensive set of features for managing appointments, scheduling, and payment processing. What I appreciated most about the system was its user-friendly interface, which made it easy for me to quickly look up class schedules, book customers into classes, and process payments with minimal delays. Overall, I highly recommend the MINDBODY system to anyone looking for a powerful and reliable business management solution for their wellness business.
As someone who has been using MINDBODY for some time now, I can confidently attest to the numerous benefits that come with this program. One of the standout features is the all-in-one solution it provides for businesses seeking point-of-sale, scheduling, and online booking capabilities. This not only saves time but also money, making it a cost-effective solution for businesses of all sizes.Another major advantage of using MINDBODY is the quality of customer service provided. Their team is always responsive, helpful, and efficient in addressing any concerns or issues that may arise. And with the software's accessibility from anywhere, thanks to their user-friendly mobile platform, you can easily manage your business on the go without any inconvenience.
As someone who uses MINDBODY, I want to mention some of the downsides that I've experienced. One significant disadvantage is the software's complexity and lack of user-friendliness. Navigating the program can be a daunting task, and the layout is not at all intuitive. As a result, training new employees can be a significant challenge and a time-consuming process that can cause frustration.
Kurt V.
Sports, self-employed
Used daily for 2+ years
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Scheduling calendar is simple, intuitive and the drag & drop feature is priceless! MindBody is a One Stop Shop for a small, service oriented business and it can easily be expanded as the company grows.
Easy to use, very intuitive. Set up took almost no time at all. MindBody allows me to schedule Personal Training Sessions and Group Training Sessions, deal with Point of Sale transactions and even track inventory. The software is flexible enough to handle multiple users and expand when needed. The software will also take into account independent contractors. Most functions are very user friendly and mistakes are easy to correct.
I use MindBody to process my merchant services and processing transactions over a weekend, especially a holiday weekend, can result in a longer than expected delay before the bank receives the funds. It can take time to put together information for sales tax, most of my business, 95%, is service related. All transactions are recorded, it's just a matter of remembering which questions to ask to get the correct answer.
Edward S.
Music, 1-10 employees
Used daily for 2+ years
Review source
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I have used MindBody for nearly 15 years, both as an administrator and staff/user, and I used to work in software. I used to love them and, early on, I would frequently recommend them to colleagues - the deployment phase was exceptional. However, they are not the company them once were - nor is their software as attractive, simple to use, or innovative as it used to be. The user-interface is very...
Excellent support at deployment stage; good customer service response times; very friendly staff; used to be market leaders; possibly good functionality but only available at premiums packages
Old-fashioned user-interface (very web v.1); very expensive; limited functionality compared to competition (good functionality only available at premiums packages); current business model seems to be selling 'tailored' mobile apps at £199 pcm, which we all know is off-the-shelf code painted a different colour and without enough modifiable options to justify the expense). No longer market leaders; unaware of competition; mixed staff knowledge (their recent expansion means too many employees have severely limited knowledge, and I frequently get passed around 'experts' or stuck re-explaining my issues).
Anessa I.
Health, Wellness and Fitness, 11-50 employees
Used daily for 2+ years
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Great system overall. Best of all the other scheduling systems
Easiest to use compared to other scheduling systmes
the least i like about the system is that it is a bit pricy
Thanks, Anessa. We're delighted that you've found our platform to be so helpful and easy to use!
Tatiyana B.
Retail, 1-10 employees
Used daily for 2+ years
Review source
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Mindbody sets a high bar for business software. But unfortunately their quality of customer services does not match the high premium you pay. There are definitely softwares out there that will suit exactly what you are looking for with a support team that is willing to help you in every way at a fraction of the cost.
Mindbody is like driving a fully loaded Mercedes Benz. Looks pretty. Has all the features. Very custom and detailed.
Con: way too expensive. customer service plummeted. Not accommodating. Does not matter if you are a long term customer I feel like I am just a number and they could care less if they lose you as a customer or not.
Mindbody FAQs
Mindbody has the following pricing plans:
Starting from: $139.00/month
Pricing model: Subscription
Q. Who are the typical users of Mindbody?
Mindbody has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Mindbody support?
Mindbody supports the following languages:
English
Q. Does Mindbody support mobile devices?
Mindbody supports the following devices:
Android, iPhone
Q. Does Mindbody offer an API?
Yes, Mindbody has an API available for use.
Q. What other apps does Mindbody integrate with?
Mindbody integrates with the following applications:
Grow, Constant Contact, Google Analytics 360, ActiveCampaign, ABC Trainerize, Meta for Business, Google Calendar, Emma by Marigold, Perkville, Xero
Q. What level of support does Mindbody offer?
Mindbody offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, 24/7 (Live rep)
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