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Health & Wellness Business Management Software
Mindbody Pricing, Features, Reviews and Alternatives
Mindbody product overview
What is Mindbody?
Mindbody is an all-in-one software solution for businesses within the fitness and wellness industry. The platform offers tools for client scheduling, employee management, marketing, payment processing, online booking, and more. Businesses such as fitness clubs, yoga studios, salons, and spas can manage availability, accept online bookings, check-in clients, and more from the Mindbody app. The platform helps businesses keep track of each employees' schedule and plan days accordingly.
Key benefits of using Mindbody
• Point of sale: Process every purchase easily, including retail, classes or appointments, workshops or memberships, gift cards and more. Every purchase is logged on the client’s profile for easy reference later.
• Staff management: Get the whole schedule into one place, and give every staff member a login so it’s always accessible from their laptop or phone. Take care of payroll in minutes, too.
• Reports: Analyze the numbers that matter most, from attendance and revenue to retention and membership growth. Every interaction with clients adds to historical data, so users get a comprehensive picture of their business as time goes on.
• Client tools: Store everything in a simple client profile, and refer back to it quickly whenever that client comes in. Users can save notes, check their purchase and visit history, and see their payment status.
• Marketing tools: Get the word out easily with automated promotion tools. Pull lists from client profiles, set up promo codes, combine services into discount packages, and track the success of everything.
Typical customers
Platforms supported
Support options
Training options
Mindbody pricing information
Value for money
3.6
/5
2.7K
Starting from
139
Per month
Flat Rate
Pricing options
Value for money contenders
Mindbody features
Functionality
4.0
/5
2.7K
Total features
128
26 categories
Most valued features by users
Functionality contenders
Mindbody users reviews
Overall Rating
4.0
/5
2.7K
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.89/10
1.3K
734
334
133
224
Liz E.
Overall rating contenders
Jeannie V.
Sales Operations Specialist
Consumer Goods, 201-500 employees
Review source
Transcript
Jeannie L.: Hi, my name is Jeannie and I'm a manager and I'm rating Mindbody of five out of five and...
Jessica S.
Creator
Health, Wellness and Fitness, self-employed
Review source
Transcript
Jessica S.: Hi, I'm Jessica. I work as a studio manager in the fitness industry, and I give Mindbody...
Shreya p.
Information Technology and Services, 1,001-5,000 employees
Used daily for 6-12 months
Review source
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Having worked as a front desk employee at various businesses that use the MINDBODY system, including yoga studios, spas, and massage centers, I can attest to its efficiency and effectiveness. The software is designed specifically to meet the unique needs of these types of businesses and provides a comprehensive set of features for managing appointments, scheduling, and payment processing. What I appreciated most about the system was its user-friendly interface, which made it easy for me to quickly look up class schedules, book customers into classes, and process payments with minimal delays. Overall, I highly recommend the MINDBODY system to anyone looking for a powerful and reliable business management solution for their wellness business.
As someone who has been using MINDBODY for some time now, I can confidently attest to the numerous benefits that come with this program. One of the standout features is the all-in-one solution it provides for businesses seeking point-of-sale, scheduling, and online booking capabilities. This not only saves time but also money, making it a cost-effective solution for businesses of all sizes.Another major advantage of using MINDBODY is the quality of customer service provided. Their team is always responsive, helpful, and efficient in addressing any concerns or issues that may arise. And with the software's accessibility from anywhere, thanks to their user-friendly mobile platform, you can easily manage your business on the go without any inconvenience.
As someone who uses MINDBODY, I want to mention some of the downsides that I've experienced. One significant disadvantage is the software's complexity and lack of user-friendliness. Navigating the program can be a daunting task, and the layout is not at all intuitive. As a result, training new employees can be a significant challenge and a time-consuming process that can cause frustration.
Jose F.
Health, Wellness and Fitness, 1-10 employees
Used daily for 6-12 months
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Currently, only a few of our locations use MINDBODY. Within our wellness sector, it is utilized to book client appointments. Additionally, it is used to provide our clients access to their accounts so they may make payments, sign documents, and book their own appointments. It enables a smooth transition for first-time clients and speeds up the procedure by doing away with the documentation we previously used.
It combines client and trainer schedules in a single spot. It enables frictionless checkout. Clients can access it through a mobile app.
Certain package integrations are not possible if we are running special offers or discounts.From the client's perspective, there are sporadic problems when using the mobile app.
Ricky G.
Sports, 11-50 employees
Used daily for less than 6 months
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I can also comment on the customer experience we have had as a whole,. Additional points * Lack of availability and limited one onboarding session per week. There was zero flexibility in meeting times, meaning we were going on their availability. We are the customers, it should be around our availability. If you miss one session you have to wait another week. Seems they are short on resources. *Slow...
The sales demo call was great, get promised the world.
Everything, they sold you a dream on the sales call and when it came to integration the answers were no no no can’t be done.
Verified reviewer
Retail, 10,001+ employees
Used daily for 6-12 months
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I've loved using Mindbody, i like how I can see all fitness studios in my area and easily book with them! Really simple to use and makes it easier to book workout classes and get in the room!!!
I book all my fitness classes and appointments with Mindbody. I really love how all my favorite studios are all in one place and I can see when classes are and when appointments are open. It helps me stay organized with upcoming appointments and I can easily cancel an appointment when I need to. I store my payment method on Mindbody so it's convenient whenever I need to book an appointment. Mindbody makes it so much easier to actually attend my fitness classes and plan my workout schedule!
I haven't really experienced any issues with Mindbody to tell the truth, but it would be helpful to set notifications for upcoming classes within their cancellation window just in case I don't plan accordingly or forgot I had a class booked.
Emma C.
Food & Beverages, self-employed
Used monthly for 2+ years
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I've only used Mindbody as a client booking various yoga and fitness classes over the years in cities around the world and have never had an issue. I love that it creates an account so if I come back to that studio in future, I can quickly book in and even see the history of classes and teachers so I can return to take a class with someone I liked.
The interface is a bit more clunky on mobile web browser.
Mindbody FAQs
Mindbody has the following pricing plans:
Starting from: $139.00/month
Pricing model: Subscription
Q. Who are the typical users of Mindbody?
Q. What other apps does Mindbody integrate with?
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