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Mindbody Pricing, Features, Reviews and Alternatives
Mindbody product overview
What is Mindbody?
Mindbody is an all-in-one software solution for businesses within the fitness and wellness industry. The platform offers tools for client scheduling, employee management, marketing, payment processing, online booking, and more. Businesses such as fitness clubs, yoga studios, salons, and spas can manage availability, accept online bookings, check-in clients, and more from the Mindbody app. The platform helps businesses keep track of each employees' schedule and plan days accordingly.
Key benefits of using Mindbody
• Point of sale: Process every purchase easily, including retail, classes or appointments, workshops or memberships, gift cards and more. Every purchase is logged on the client’s profile for easy reference later.
• Staff management: Get the whole schedule into one place, and give every staff member a login so it’s always accessible from their laptop or phone. Take care of payroll in minutes, too.
• Reports: Analyze the numbers that matter most, from attendance and revenue to retention and membership growth. Every interaction with clients adds to historical data, so users get a comprehensive picture of their business as time goes on.
• Client tools: Store everything in a simple client profile, and refer back to it quickly whenever that client comes in. Users can save notes, check their purchase and visit history, and see their payment status.
• Marketing tools: Get the word out easily with automated promotion tools. Pull lists from client profiles, set up promo codes, combine services into discount packages, and track the success of everything.
Typical customers
Platforms supported
Support options
Training options
Mindbody pricing information
Value for money
3.6
/5
2.2K
Starting from
159
Per month
Per Feature
Value for money contenders
Mindbody features
Functionality
4.0
/5
2.2K
Total features
115
22 categories
Functionality contenders
Mindbody users reviews
Overall Rating
4.0
/5
2.2K
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.87/10
5
4
3
2
1
1,057
593
284
123
203
ES
Edward S.
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Tali E.
MS
Megan S.
AR
Anonymous Reviewer
rp
rachel p.
Liz E.
Overall rating contenders
Jeannie V.
Sales Operations Specialist
Consumer Goods, 201-500 employees
Review source
Transcript
Jeannie L.: Hi, my name is Jeannie and I'm a manager and I'm rating Mindbody of five out of five and...
Jessica S.
Trunk Member
Fine Art, 11-50 employees
Review source
Transcript
Jessica S.: Hi, I'm Jessica. I work as a studio manager in the fitness industry, and I give Mindbody...
Garrett E.
Verified reviewer
Hospital & Health Care, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.
the old design structure of the base platform could use some updates, which they are aware of
Laurinda L.
Marketing and Advertising, 1-10 employees
Used weekly for 6-12 months
Review source
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Very comprehensive. There are different tier levels that offer more features as your business grows.
More than just scheduling software. It's end-to-end with marketing tools, a CRM and POS capabilities.
Would prefer to be able to create a branded app in-house rather than outsource through Mindbody.
Allison Z.
Verified reviewer
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
Review source
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Overall it was ok. It was ultimately too expensive compared to similar products. No encouraged or available way to give feedback and if you did most likely you would have no idea if anyone looked at it.
I think it had great reporting features.
Customer services - had long wait times. Also there were glitches in the schedule sometimes where classes would disappear. It was also pricey.
Jessika H.
Medical Practice, 51-200 employees
Used daily for 2+ years
Review source
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Mindbody is an easy-to-use application with many helpful features. The clinic I worked in used the application for scheduling/managing personal training and massage therapy appointments, as well as ringing up merchandise and beverages that we sold. Learning to use Mindbody is very self-explanatory, in my opinion. The layout of both the web application and mobile application just makes sense. It was clearly designed to help users navigate between the things they need quickly.
Overall, I do not have any complaints about this software. One thing that could be helpful when managing large schedules/multiple service lines would be finding a way to integrate some kind of instant-messaging right into Mindbody, so that customers could message with any questions or schedule change requests and it would come right to the Mindbody application. (Maybe this is possible, and it just wasn't something our clinic utilized!)
Samantha S.
Health, Wellness and Fitness, self-employed
Used weekly for 2+ years
Review source
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I love being able to go online to see what classes and services a business has to offer and sign up for the day and time that work best for me. It also is a safe way to keep my payment on file and also to keep track of the classes or credits I have with a business.
I love the ability for Mindbody to show multiple businesses. I am able to review classes or services from a business on a daily basis or weekly basis. It makes looking up the times and services super easy along with an easy way to sign up for the classes or services I would like. I am also able to see any credits or classes that I have taken in the past to track things if necessary. I great tool as a user and helps to have an organized view of what a business can offer to their customers.
I wouldn't say there are any flaws with this software, it has been great to use!
Mindbody FAQs and common questions
Q. What type of pricing plans does Mindbody offer?
Mindbody has the following pricing plans:
Starting from: $159.00/month
Pricing model: Subscription
Q. Who are the typical users of Mindbody?
Mindbody has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Mindbody support?
Mindbody supports the following languages:
English
Q. Does Mindbody support mobile devices?
Mindbody supports the following devices:
Android, iPhone
Q. Does Mindbody offer an API?
Yes, Mindbody has an API available for use.
Q. What other apps does Mindbody integrate with?
Mindbody integrates with the following applications:
Grow, Constant Contact, Google Analytics 360, ActiveCampaign, Trainerize, Meta for Business, Google Calendar, Emma, Perkville, Xero
Q. What level of support does Mindbody offer?
Mindbody offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, 24/7 (Live rep)
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