monday CRM vs OpenCRM

Salesforce Sales Cloud

Zoho CRM

ClickUp

HubSpot CRM

Freshsales

SugarCRM

Compare monday CRM and OpenCRM based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

monday CRM enables revenue teams to improve efficiency at every stage of the customer 
journey. 

The intuitive interface combined with automations and AI, allows revenue leaders to adapt the CRM to their own sales process while cutting costs and saving time. 

Activity Dashboard

Activity Tracking

AI Copilot

Alerts/Notifications

Appointment Management

Calendar Management

Calendar/Reminder System

Calendar Sync

Campaign Management

Client Tracking

Collaboration Tools

Communication Management

Contact Database

Contact Management

Content Management

Customer Database

Customer Engagement

Customer History

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Security

Deal Management

Document Management

Document Storage

Donor Management

Drag & Drop

Email Management

Email Marketing

Email Templates

Email Tracking

For AEC Industry

Forecasting

For Financial Institutions

For Healthcare

For Mac Devices

For Nonprofits

For Real Estate

For Sales Teams/Organizations

For Small Businesses

Generative AI

Interaction Tracking

Internal Chat Integration

Lead Assignment

Lead Capture

Lead Generation

Lead Management

Lead Qualification

Lead Scoring

Lead Segmentation

Marketing Automation

Meeting Management

Mobile Access

Mobile App

Multi-Channel Communication

Onboarding

Opportunity Management

Performance Management

Performance Metrics

Pipeline Management

Prioritization

Project Management

Project Tracking

Quotes/Estimates

Reminders

Reporting/Analytics

Reporting & Statistics

Sales Activity Management

Sales Forecasting

Sales Onboarding & Training

Sales Pipeline Management

Sales Reports

Sales Trend Analysis

Search/Filter

Segmentation

Social Media Integration

Task Management

Task Scheduling

Template Management

Templates

Territory Management

Third-Party Integrations

Usage Tracking/Analytics

Workflow Management

Reviews for monday CRM come from a wide variety of industries, including marketing and advertising (14% of reviewers), information technology and services (8%), and real estate (7%). The most frequent use case for monday CRM cited by reviewers is CRM (63% of reviewers).

Users and use cases

Some users say monday CRM offers a good cost-benefit ratio and they appreciate free trials and start-up discounts. However, some reviewers find pricing high, especially for small businesses, and report the freemium plan is limited.

Value for money

The monday CRM integration most frequently cited by reviewers is Mailchimp, an email marketing product rated 4.6 out of 5 for its integration with monday CRM.

Integrations

monday CRM is a CRM program offering key features such as sales pipeline management, lead management, and contact management, among others.

monday CRM

Web-based

Windows

Linux

Android

iPhone

iPad

Basic

Standard

 Enterprise

Managing Director

Its linking directly with monday work management, which lets us move deals into delivery without switching tools, so sales and ops are a lot more in sync than we used to have.

Customer Experience Manager

Fast project track and management, simple automations and versatile reminders, effective board and account wide search everything.

Manager, Finance and HR

Monday CRM isn't a real CRM, it's good for smaller teams, and being able to start in a CRM, but it doesn't really track ALL emails.

I thought Monday CRM was very good crm platform and offered a lot of usable features that would be good for businesses to communicate with each other and their clients

Director of Sales and Marketing

I work in sales and the mass email option for our contact list has been a game changer for building relationships.

Director Project Finance

Initially, we considered more specialized CRM options, but since we already use Monday across our organization, we gave Monday CRM a try, and it has fully met our needs!

Virtual assistant

Some of the features that seem the most useful are only available if you pay for the higher plans, which can get expensive if you’re just starting out or have a small team

It seemed like it was designed for larger teams and my business doesn't have a big team.

The pricing strategy is annoying, we have to limit which 5 people have access or risk nearly doubling our cost (that's why I've given 4 stars)

Customer Care Specialist

For me it was such a departure from what I was used to tho that it took me half a day to comprehend the added capabilities of this product..not that I guess that is bad overall, but I felt kind of bewildered for a little bit..

Founder

There were alot of integrations as well that allowed us to create better workflows, for example slack.

Office Manager

All our teams members have the same view and can make teh approxiate changes and updates

Director of Impact

I'm excited about the automation that the platform offers and the ability to integrate with our existing Google Drive file structure.

Venue Manager

there should be more prompts to complete information in certain cells and better more appealing reports would be great for management meetings

Assistant

Allows me to send mass emails, which in turn saves me a lot of time.

Client Success Manager

We are able to click into anything with ease, we are able to tag the corresponding parties.

We use the CRM for communication with clientele and have had zero issues or complaints about the product that we were sold on.

Manager

It keeps our team organized, improves workflow, and makes it easy to track progress across projects.

It also took a bit of time to fully understand how to set up and optimize the workflows—there’s a learning curve if you’re new to project or CRM tools

Customer Management

We get a lot of use out of it in the company; it allows us to have control and care for each of our clients in the best way

I had an automation connected to MailChimp and the customer support team was very helpful when the automation was not flowing properly.

Owner

It’s very helpful with allowing my partner and I to update each other on our clients without having to meet as often.

Our teams are able to track with ease and collaborate through just our portals.

The platform does lag at times and sometimes automations fail without clear cause.

Administrative Assitant

I appreciate the flexibility in customizing various workflows.

Sales

I like that I can sort the leads and call them in the order that I want to.

Fully customizable stages to fit our workflow

It is also costly to add additional users, which is a burden for a small business like mine.

Our team used Monday.com to build our client relationships with other busineses.

We were able to manage our leads and create reports very quickly.  

It is definitely a learning curve with all the features and what you have to do to begin your workflow with your team.

Estimator

CRM pulls your Vendors into the job and shares info quickly

Sales Development Manager

Monday Sales CRM is customizable, so that the user can create automated workflow that is adaptable to their needs and it can grow and change as the user's company's needs change.

Human Resources Generalist

It aids in keeping tabs on our various sales efforts, giving us an accurate picture of where we stand, and facilitating the dissemination of vital sales data throughout the organization.

Clear pipeline view for streamlined deal tracking

Senior Director

Sometimes an automation breaks when someone leaves the company.

Staff Software Engineer

The pricing is a bit high, especially if you need access to advanced tools, which can be challenging for small teams.

Assistant General Counsel

Excellent for project and deliverable tracking but also great for just maintaining workflows.

I can also move my columns to fit my liking.

Marketing Mgr

there's a simple intuitive nature to it that doesn't require a long learning curve unlike other CRM systems

The automation and integrations also save a ton of time.

Marketing

Some CRM features still feel like workarounds, not native

Out of the box templates and workflows are incredibly helpful.

I'm also excited that Monday.com is implementing AI functions and tools, which I am still learning to use.

Recruiter

I used a different format for my texts and emails on a massive level.

Program and Operations Management

We have had some trouble with support and utilizing people rather than the boards.

Sr. Dir. MarCom

We are able to provide better service to our customers and it is way more user friendly than our previous CRM.

Marketing Manager

The customer support is terrific and the user interface works really well.

Process and Workflow

Client Support

Sales Management

Pricing

Automation

Email Integration

Ease of Use

Users report that monday CRM’s lead management keeps all relevant information and notes in one place, allowing seamless handoffs between team members. Reviewers indicate the organized dashboard and customizable boards make tracking and managing leads straightforward. They say integrations, such as with Zapier and Rocket Reach, enhance efficiency. Users find it easy to add, tag, and track leads across opportunities in monday CRM, and they appreciate the time saved when scheduling follow-ups and monitoring lead progress. Of the 18 monday CRM users who gave detailed accounts of their use of Lead Management, 100% rated this feature as important or highly important.

monday CRM vs OpenCRM Comparison (2026)

monday CRM

OpenCRM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives