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Online Surveys vs Broadly Comparison (2026)

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Broadly logo

Broadly

Overview

Use various colours and fonts to create customizable white labeled online surveys or polls to receive instant and valuable feedback from customers. Extra features include customizable greetings and closing pages, along with help in structuring and ordering questions.

Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

15

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

249

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.6

10

5

4

3

2

1

2

4

3

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

4.8

336

5

4

3

2

1

280

45

7

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

Not enoughreviews yet

Pros

“Allowing clients to contact us outside of business hours, sending photos, and asking for reviews are features we use 24/7/365.”
AG

Aileen G.

Owner

“We get to send client's links on how to leave reviews and are able to filter the bad ones out from google so we can see the problems.”
EA

Elyssa A.

Director of Operations

“The ability to communicate with clients in a chat, managing positive and negative reviews, getting alerts for every review left”
CM

Camryn M.

Marketing Manager

Cons

Not enoughreviews yet

Cons

“I tell her PLEASE Cancel my account then they tried taking money out again today.”
pg

pat g.

owner

“Horrible experience. ”
pg

pat g.

owner

“The bulk emails were not useful to us either, because you could only use your current contacts and not change the people who are to receive the emails base don different lists.”
TR

Tegan R.

Attorney

  • Vendor responds to reviews
  • Last review8 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features11
  • Activity Dashboard
  • CRM
  • Campaign Management
  • Communication Management
  • Customer History
  • Customizable Branding
  • Dashboard
  • Data Security
  • Email Management
  • Feedback Management
  • Forms Creation & Design
  • Interaction Tracking
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Location
  • Negative Feedback Management
  • Performance Metrics
  • Purchasing & Receiving
  • Ratings/Reviews
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • SEO Management
  • SMS Messaging
  • Sentiment Analysis
  • Social Media Integration
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Trend Analysis
  • Website Integration
  • Total features35
  • Activity Dashboard
  • CRM
  • Campaign Management
  • Communication Management
  • Customer History
  • Customizable Branding
  • Dashboard
  • Data Security
  • Email Management
  • Feedback Management
  • Forms Creation & Design
  • Interaction Tracking
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Location
  • Negative Feedback Management
  • Performance Metrics
  • Purchasing & Receiving
  • Ratings/Reviews
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • SEO Management
  • SMS Messaging
  • Sentiment Analysis
  • Social Media Integration
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Trend Analysis
  • Website Integration

Integrations

  • Total integrationsN/A
  • Constant Contact
  • QuickBooks Online Advanced
  • Shopify
  • Zapier
  • Total integrations4
  • Constant Contact
  • QuickBooks Online Advanced
  • Shopify
  • Zapier