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Opin
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback built for modern products
Table of Contents
Opin - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Opin overview
What is Opin?
Opin is a customer feedback platform designed for modern digital products, including SaaS and eCommerce businesses that need fast, reliable insights without slowing down their teams or customers.
Traditional feedback tools rely heavily on long surveys, emails, or periodic NPS check-ins. These approaches often lead to low response rates, generic answers, and dashboards.
Instead of asking customers to remember how they feel later, Opin helps you collect in-product feedback at the exact moment it matters, right after a key action is completed.
How Opin works:
- Trigger micro-surveys inside products based on real user events.
- Ask one clear, focused question at a time.
- Collect qualitative and quantitative feedback with minimal friction.
- Use AI-powered insights to summarize responses and identify patterns automatically.
Opin is used by:
- SaaS founders and product teams improving activation and retention.
- Customer success and CX teams reducing churn.
- eCommerce teams optimizing post-purchase experience.
- Product-led growth teams looking for continuous feedback loops.
Opin helps teams listen to customers continuously, close the feedback loop faster, and make confident product and experience decisions, without survey fatigue.
Key benefits of using Opin
• Built for speed and simplicity: Lightweight web SDK and flexible triggers make Opin easy to implement and maintain.
• Feedback with real context: Tie every response to user behavior, events, and journeys instead of generic, disconnected answers.
• Faster insights with AI: Automatically surface themes, trends, and key pain points without digging through dashboards.
• No survey fatigue: Ask one focused question at a time so users actually respond.
Starting price
per month
Alternatives
with better value for money
Opin’s user interface
Opin reviews
Overall rating
4.0
/5
1
Positive reviews
100
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
5
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Opin's key features
Most critical features, based on insights from Opin users:
All Opin features
Features rating:
Opin pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Custom integrations
- Priority support
User opinions about Opin price and value
Value for money rating:
Opin integrations (1)
Top integrations
Opin support options
Typical customers
Platforms supported
Support options
Training options
Opin FAQs
Opin has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
These products have better value for money
Q. Who are the typical users of Opin?
Opin has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Opin support?
Opin supports the following languages:
English, English
Q. Does Opin offer an API?
No, Opin does not have an API available.
Q. What other apps does Opin integrate with?
Opin integrates with the following applications:
Zendesk Suite
Q. What level of support does Opin offer?
Opin offers the following support options:
FAQs/Forum, Phone Support, Chat