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Phorest vs Booksy Comparison

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Good recommendations?

Overview

Phorest is an all-in-one solution used by over 9,000 salons and 155,000 hair and beauty professionals worldwide. Phorest...

We're here to streamline the small stuff, so you can focus on running your business rather than the other way around. Visit...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

363

5

4

3

2

1

316

31

9

3

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.4

358

5

4

3

2

1

257

49

14

12

26

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

Easy to understand, hopefully boost the business, app is a great extra feature, able to use on many devices and check on the business at any time, training is great for the whole team.
The support team are brilliant and always happy to support and help where they can. Customer service excellent too.
I looked at quite a few systems & glad this is the one I went for. Amazing help from everyone & I think I used my support monthly fee in the first few days haha.

Pros

I love the ease of convenience and the flawless layout of the app. Best value for the money paid.
It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.
What I love most about this software is that it is more than just an app It's has saved my career and have allowed me to spend more time serviceing my client than taking calls and answering questions.

Cons

Based on my previous software company there was no charge and most of my booking made over night too, so in my eyes I am concerned about this.
Unprofessional Company with hidden charges and poor data management.
The company has hidden charges which they deduct at source so you can't see them or audit them.

Cons

Not being able to remove or hide negative reviews.
The text message reminders have the booksy name first so clients get confused about who they are from. The booksy name should be at the back or not at all.
Not easy to edit appointments and difficult for clients to book online. I was with Genbook and Genbook merged with Booksy, so disappointing.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features67
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Color Codes/Icons
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Faculty/Staff Management
  • For Barbershops
  • For Retail
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • Hybrid Trainer
  • In-person Trainer
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Trainer
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Receipt Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Retail Inventory Management
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Self Service Portal
  • Social Media Integration
  • Status Tracking
  • Stock Management
  • Task Scheduling
  • Team Calendars
  • Third-Party Integrations
  • Timesheet Management
  • Touch Screen
  • Transaction History
  • Treatment Packages
  • Wait List Management
  • Website Integration
  • Total features91
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Color Codes/Icons
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Faculty/Staff Management
  • For Barbershops
  • For Retail
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • Hybrid Trainer
  • In-person Trainer
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Trainer
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Receipt Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Retail Inventory Management
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Self Service Portal
  • Social Media Integration
  • Status Tracking
  • Stock Management
  • Task Scheduling
  • Team Calendars
  • Third-Party Integrations
  • Timesheet Management
  • Touch Screen
  • Transaction History
  • Treatment Packages
  • Wait List Management
  • Website Integration

Integrations

  • Total integrations4
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations6
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite