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Phorest
5
372
4
38
3
11
2
3
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Salon software for business management and growth
Table of Contents
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Find out with a
Phorest - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Phorest overview
What is Phorest?
Phorest Software is an all-in-one solution used by over 155,000 hair and beauty professionals worldwide. Phorest is proud to be a life force for our industry, offering everything you need to manage, market and grow your business.
We believe in the human touch that is at the heart of the salon industry, which is why we are the only software to dedicate a Salon Success Manager to every account. We strive to empower businesses through mentoring, education, and our unrivaled customer support.
Phorest can take your business to the next level with:
An Optimized Salon Appointment Calendar:
- Link staff to specific rooms and services. Managing team schedules, booking and waitlists are easy whether you have one location or more.
PhorestGo, Our Powerful Salon App:
- Manage your appointments, scan inventory, store before-and-after photos, and motivate your team from the palm of your hand. Set different access levels for staff and managers.
24/7 Online Salon Bookings:
- From any page of your business website, directly from your social media or your custom, branded salon booking app.
Sophisticated Reporting Made Simple:
- Track staff performance, finances, and important KPIs
The Phorest Marketing Suite:
- Use our professional templates (we have thousands!), spell-check and imagery gallery to schedule polished SMS and email marketing campaigns in minutes. Target clients based on their service history and track your ROI all the way to the register.
Online Reputation Manager - Get More 5-Star Reviews:
- Phorest automatically sends your clients review requests. Top reviewers are prompted to post to Google or Facebook with one simple click, while you can monitor and respond from one place.
Treatcard - A Salon Loyalty Card that works for you:
- Choose to only allow clients to use points on treatments and products they’ve never bought before – introducing them to more of your offering.. Phorest makes sure you’ve made 14 times the price of a treat before a client can claim it.
Starting price
Pros & Cons
Customer Support
Ease of Use
Salon Management
Pricing
Client Cards and Payments
Phorest’s user interface
Phorest pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about Phorest?
The price is higher than all other platforms similar, I feel like if I have two locations we should be able to split sms msgs between both locations, I’m paying for them already and if I don’t use all in one location I should have ability to use at other location.
Select to learn more
Who uses Phorest?
Based on 431 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Phorest's key features
Most critical features, based on insights from Phorest users:
All Phorest features
Features rating:
Phorest alternatives
Phorest
Starting from
No pricing info
GlossGenius
Starting from
28
Per month
DaySmart Salon
Starting from
29
Per month
Vagaro
Starting from
23.99
Per month
Phorest pricing
Pricing plans
Pricing details:
Starter
No pricing info
Features included:
- Scheduling & Online Bookings with Deposits
- Automated email & SMS alerts and review requests
- Reconnect SMS to keep clients coming back
- Marketing Suite updated monthly with new templates & free imagery
- Secure & smart client cards
- Video consultations
- Loyalty program
- Staff rostering & management
- Smart Point-of Sale system
- Cardless checkout with stored cards
- Boost retail sales with ‘Expert Recommendations’ SMS
- Stock management
- Local support team on-call Mon-Sat
- Sell gift cards online
- Inventory Management
- Our advanced reporting suite
- A dedicated Salon Success Manager to help you set goals and make the most of the tools in Phorest
- SMS rates at 5 cent/message
Grow
No pricing info
Features included:
- Pre-send custom or template Digital Consultation Forms
- Reconnect SMS to keep clients coming back
- TreatCard Client Loyalty Program
- Increase recurring revenue with Memberships
- Set up your very own Online Store & sell more retail product
- Your staff can track their own performance metrics on PhorestGo
- Get better SMS rates at 4 cent/message + 1,000 free SMS
- Reserve with Google integration
Complete Advantage
No pricing info
Features included:
- Monitor your online presence, grow your online visibility & automatically gather invaluable client feedback & reviews using Phorest’s ‘Online Reputation Manager‘
- Even better SMS package: 5,000 FREE sms / month
- Set gamified challenges and goals for staff based on salon metrics and track progress on PhorestGo
- Reserve with Google integration
Elite
No pricing info
Features included:
- Your Salon Branded Booking App
- Phorest Chat 2 Way Messaging
- 27,500 FREE SMS (20,000 free SMS + 7,500 included with 2 Way SMS)
- Reserve with Google integration
- Meta Integrated Marketing
User opinions about Phorest price and value
Value for money rating:
To see what individual users think of Phorest's price and value, check out the review snippets below.
Andrea R.
Owner
Mario M.
Salon owner
Phorest integrations (1)
Integrations rated by users
We looked at 431 user reviews to identify which products are mentioned as Phorest integrations and how users feel about them.
Integration rating: 4.6 (9)
Integration rating: 4.5 (2)
“Cross platform integrations allow a user to manage and share content between the two in effortless ways.”
“The integration with Facebook Business Suite is important because it lets you manage Instagram and Facebook in one place, saving time and keeping everything organized. It also makes it easier to track performance, run ads, and respond to messages con”
Sean T.
Content Creator
Phorest customer support
What do users say about Phorest customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Phorest customer support.
Widely noted by reviewers, Phorest's customer support is prompt, friendly, and resolves issues quickly, often within minutes.
A significant portion of users appreciate the professionalism, patience, and helpfulness of the support team, even for minor queries.
Broad user base values the ongoing training, onboarding assistance, and easy access to knowledgeable support staff.
A minority of users report slower response times and less helpful support compared to previous experiences.
Support options
Training options
To see what individual users say about Phorest's customer support, check out the review snippets below.
“I love the customer service and the fact that I can get in touch with someone and they get back to me right away if they don’t know something.”
Andrea R.
Owner
“What I love most about Phorest is their outstanding customer service. Whenever I have a question, I always get a fast response from a real human—not just an automated text.”
Luisa G.
CEO
“Support feels lacking after onboarding. When real issues come up, it often turns into finger pointing instead of problem solving.”
Lauryn P.
Salon Coordinator and Online Representative
