Booksy Pricing, Features, Reviews & Comparison of Alternatives

Booksy

Mobile calendar management & appointment scheduling

4.77/5 (231 reviews)

Booksy overview

What is Booksy?

Booksy is a mobile calendar management and appointment scheduling system with which salons can manage online bookings and payments in real time. Incorporating retail POS software, a scheduling calendar and marketing tools, Booksy aims to deliver a smart appointment booking solution.

Designed to provide users with a flexible service, Booksy offers two different mobile applications including Booksy Biz for business and Booksy for clients. With Booksy’s native mobile applications for iOS and Android, users and customers can manage appointments conveniently on the move. While Booksy helps business users create personalized company profiles, accept online payments and organize staff effectively, Booksy enables customers to schedule, cancel and pay for appointments efficiently.

With Booksy’s online calendar, users can schedule, reschedule or cancel customer appointments easily. Further to customer bookings, users can manage staff members and resources seamlessly with Booksy’s calendar management functionality. By maintaining a log of all appointment bookings, Booksy enables users to track a customer’s history accurately.

Since Booksy contains a POS feature with built-in payments and PCI-DSS compliance, users can accept credit, debit and gift card payments simply and securely. Moreover, Booksy allows users to manage promotions, deposits and staff commissions. By accepting up-front service payments, Booksy intends to reduce the number of no show appointments. Furthermore, Booksy facilitates productive marketing with communication tools such as website widgets, social media posts and email blasts.
biz.booksy.net

Pricing

Starting from
$29/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Booksy screenshotBooksy Appointments Made EasyBooksy screenshotBooksy screenshotBooksy screenshot

Booksy reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.7
  4.7
lew sanders

Chop Shop 25Eighh

Used daily for 6-12 months
Reviewed 2019-03-12
Review Source: Capterra

They help us when we need them. We are able to handle our day to day and provide a great service for our clients when our clients need and want an appointment.

Pros
It helps me run my business without having to respond to every phone call received. My clients who use it say it's easy to use. Very self explanatory for the customer and consumer. You are able to set a cancellation fee and no call no show fee. The marketplace is cool even the split on first time clients is responsible. I will continue to use booksy as my appointment setting app."

Cons
The only thing I didn't like was how long it took for me to get use to the app. Which was my third appointment app and is hands down still the best.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Larissa Lane

Wonderful app

Used daily for 2+ years
Reviewed 2019-09-25
Review Source: Capterra

My overall experience is wonderful

Pros
It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.

Cons
I’m not quite sure at the moment, i know there were like two things that i didn’t care for much but, none that comes to mind at this very moment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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tracy featherling

so easy in my day to day business

Used daily for 2+ years
Reviewed 2020-01-23
Review Source: Capterra

I absolutely swear by it. keeps life organized and clients accountable

Pros
I love that the interface is easy for both the salon and our clients to use. its awesome that I have so many different reports at my fingertips.

Cons
sometimes, things disappear and we need to log out and log back in. but the glitches are getting better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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EDUARDO OROZCO

Powerful tool and easy to use.

Used daily for less than 6 months
Reviewed 2020-01-06
Review Source: Capterra

Since the implementation of Booksy, we have automated the entire operating system of the salon so that the organization of the agenda of the staff, is done much more efficiently and effectively, additionally have increased our levels of productivity, in addition to customer satisfaction, as they should not wait long to be served, another fundamental aspect is the generation of alert and notifications that keeps active the group of stylist and hairdressers. On the other hand it offers us the possibility of generating financial reports with just one click, the fact of being able to take the invoicing with this tool has been of great help for us.

Pros
Booksy is a platform for scheduling appointments, is very easy to use and configure, does not require learning curve, is also very complete, has a self-service portal built so that your customers can self-manage and make the reservation in the agenda with the professional of their choice, additionally, provides other benefits such as: staff planning, real-time scheduling and automated appointment management, point of sale (POS) and a powerful marketing and loyalty tool. Its layout of the board is very visual which facilitates having the most timely information at your fingertips. It has a very affordable price and in general it is a very functional program.

Cons
It is necessary to incorporate the inventory control functionality so we can centralize all administrative aspects of salon management with this tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Gemma Davies

Poor update

Used daily for 1-2 years
Reviewed 2017-05-29
Review Source: Capterra

Pros
Customers can book online without having to call and stop us in work. The app seems to work great for customers

Cons
The update. The fact it sometimes double books appointments. There is no colour difference with appointments so hard to figure out who's coming when under each person. The app doesn't seem to like any iPhone, iPad systems.

Response from Booksy


Thank you so much for your valuable feedback. We need to hear both the good and the bad to produce a better product, so we appreciate that you've come forward with this information. Right now, our first priority is addressing the negative experience you have had with the with the newest version. We remember the issues you had with the iPad and the double bookings and, as the new version has been stabilized, we hope that these issues are no longer a problem. This does not excuse those issues on our side and we understand your frustration as a busy professional. We can't apologize enough for the setbacks you may have encountered, and thank you for your patience during those times. We would like to speak with you personally to cover any issues you'd like to discuss (e.g. color). Hopefully, we can find solutions that meet your needs and prevent future inconveniences to your business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Booksy pricing

Starting from
$29/month
Pricing options
Free trial
Subscription
View Pricing Plans

Booksy offers 2 pricing tiers.

1 staff member: $29,00
+ $10,00 per additional staff member

Unlimited staff members: $119.99

Booksy features

Activity Dashboard
Automatic Notifications
Calendar Management
Customer Database
Customizable Templates
Data Import/Export
Electronic Payments
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration

API (379 other apps)
Activity Tracking (171 other apps)
CRM Integration (138 other apps)
Custom Fields (150 other apps)
Customizable Branding (207 other apps)
Customizable Reporting (171 other apps)
Email Integration (200 other apps)
Surveys & Feedback (142 other apps)
Third Party Integration (231 other apps)

Additional information for Booksy

Key features of Booksy

  • Inventory control
  • Deposits
  • Data encryption
  • Private notes
  • Waitlist
  • Assignment management
  • Push notifications
  • Appointment reminders
  • Calendar management
  • Commission management
  • Communication tools
  • Credit card processing
  • Customer payment history
  • Electronic payments
  • Employee management
  • History tracking
  • POS
  • Product catalog
  • Promotions management
  • Real time data
  • Real time notifications
  • Real time updates
  • Client records management
  • Recurring appointments
  • Resource management
  • Sales tracking
  • Secure data storage
  • Security & encryption
  • Status tracking
  • Online scheduling
  • Tracking features
  • Bookings dashboard
  • Appointment management
  • PCI-DSS certified payment gateway
  • Social network marketing
  • Sales trend analysis
  • Gift cards
  • Personalized company profiles
  • Reservations management
  • Vacation tracking
  • Online booking
  • Widgets
  • Business reporting
  • Mass emailing
  • Inventory management
  • Email marketing
  • Client management
  • Customer support
View All Features

Benefits

Client self service – your calendar is available to your clients 24/7, so they can book your free slots if you are busy, enjoy your free time or even if it is late in the night.
Calendar management - it only takes a glance at your smartphone to learn what the day holds for you. Booksy’s design and features makes managing and modifying your schedule effortless.
Client management - all key information about your clients stored in one place and available at your fingertips - booking history, no-shows, appointment reminders and many more.
Business management - discover the money-makers of your business with just the click of a button. Generate reports on stock inventory, commissions, manage your staff and their working hours.
Point of Sales - take online payments to make checkouts faster and easier than ever. Introduce a cancellation policy and fees to discourage no-shows.
Marketing & loyalty tools - engage both loyal and potential clients via email, push, text and numerous ready-to-use graphics for social media campaigns.