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Booksy Logo

Booksy

4.4
(344)

Write a review

One solution for managing your calendar and your business.

(20)

Booksy Pricing, Features, Reviews and Alternatives

Booksy FAQs

Is Booksy free?

Booksy does not offer a free version.

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How does Booksy work?

Booksy is an appointment management system that allows businesses to manage their calendars and bookings, process payments, and grow their marketing campaigns. The 24/7 self-service booking platform includes automatic notifications and reminders, a customer app, and third-party integrations with Google, Instagram, and more.

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How much does Booksy cost?

Booksy offers two premium plans, Lite and Pro. Pricing starts at $29.99/month plus $20/month/additional staff member. There is also a one-time commission fee for each new client.

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How do I leave a review on Booksy?

One hour after leaving an appointment, Booksy sends an automatic message to the client requesting them to leave a review through the Booksy mobile app or website. If the client does not leave a review, a second request is sent after 24 hours.

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How do I link Booksy to Instagram?

Booksy offers an Instagram book button that allows clients to book appointments directly from Instagram. To get set up, go to "Edit Profile" in your Instagram business account. Click on "Contact Options," select "Add an Action Button" and choose "Booksy." Once you log in with your Booksy information, the accounts will be linked.

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How long is the Booksy free trial?

Booksy offers a 14-day free trial.

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How much is Booksy per month?

Booksy starts at $29.99/month plus $20 for each additional employee. There is also a one-time commission fee for each new customer.

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Booksy product overview

Price starts from

29.99

Per month

Flat Rate

What is Booksy?

Booksy is a mobile calendar management and appointment scheduling system with which salons can manage online bookings and payments in real time. Incorporating retail POS software, a scheduling calendar and marketing tools, Booksy aims to deliver a smart appointment booking solution.

Key benefits of using Booksy

  • Client self service – your calendar is available to your clients 24/7, so they can book your free slots if you are busy, enjoy your free time or even if it is late in the night.
  • Calendar management - it only takes a glance at your smartphone to learn what the day holds for you. Booksy’s design and features makes managing and modifying your schedule effortless.
  • Client management - all key information about your clients stored in one place and available at your fingertips - booking history, no-shows, appointment reminders and many more.
  • Business management - discover the money-makers of your business with just the click of a button. Generate reports on stock inventory, commissions, manage your staff and their working hours.
  • Point of Sales - take online payments to make checkouts faster and easier than ever. Introduce a cancellation policy and fees to discourage no-shows.
  • Marketing & loyalty tools - engage both loyal and potential clients via email, push, text and numerous ready-to-use graphics for social media campaigns.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    FAQs/Forum
    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat

    Training options

    Webinars
    Videos
    Live Online
    Documentation

    Not sure about Booksy? Compare it with a popular alternative

    Starting from

    29.99

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    25

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Booksy pricing information

    Value for money

    4.3

    /5

    344

    Starting from

    29.99

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Booksy features

    Functionality

    4.3

    /5

    344

    Total features

    91

    10 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Reporting & Statistics
    Alerts/Notifications
    Data Import/Export
    Mobile Access
    Customizable Branding
    Customizable Templates

    Functionality contenders

    Booksy users reviews

    Overall Rating

    4.4

    /5

    344

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.16/10
    Rating distribution

    5

    4

    3

    2

    1

    248

    47

    14

    12

    23

    Pros
    I love that the interface is easy for both the salon and our clients to use. Its awesome that I have so many different reports at my fingertips.
    I love the ease of convenience and the flawless layout of the app. Best value for the money paid.
    It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.
    Cons
    Not being able to remove or hide negative reviews.
    The text message reminders have the booksy name first so clients get confused about who they are from. The booksy name should be at the back or not at all.
    Not easy to edit appointments and difficult for clients to book online. I was with Genbook and Genbook merged with Booksy, so disappointing.

    Overall rating contenders

    AvatarImg
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    Piotr K.

    Founder

    Internet, 1-10 employees

    Review source

    Overall Rating

    All you need to manage your small beauty shop

    Reviewed a year ago

    Transcript

    Piotr K.: Hi, my name is Piotr. I'm a founder and co-owner of the beauty shop. We use Booksy for our...

    CL
    AvatarImg

    Charles L.

    Consumer Services, self-employed

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    GAME CHANGER!

    Reviewed 4 years ago

    Anytime I’ve has problems, the team have been prompt in responding with a solution everytime

    Pros

    I’m able to book clients and make money in my sleep

    Cons

    Be great if Australian customers could pay for their bookings through Booksy

    DK
    AvatarImg

    Dana K.

    Motion Pictures and Film, self-employed

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent

    Reviewed 4 years ago

    Easy to use my clients love it I love it and most of all I love the little Booksy icon .

    Pros

    How much my clients love booking the appointments on booksy.

    Cons

    What's not to like about booksy its great.

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    Karol H.

    Public Relations and Communications, self-employed

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Over Charged My Bank Account

    Reviewed 2 years ago

    Pros

    Cons

    AWFUL!!!! This app has overcharged my bank account several times. I have tried to contact them several times and they will not get back with me. I have emailed them, called them and no response. I have been very patient. Still no response. Not even the [SENSITIVE CONTENT] will respond to me. Just shows the business ethic on their end and the lack of compassion towards the hairdressers that pay them...

    Vendor response

    We're sorry you've had this experience with your subscription payments and we appreciate your patience as we work for a resolution.

    KM
    AvatarImg

    Kate M.

    Health, Wellness and Fitness, self-employed

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Booksy - for the Solo Barber

    Reviewed 9 months ago

    Great , easy to use product with some fantastic tools to make managing your business easier so you can focus on your customers.

    Pros

    I love being able to manage my diary and appointments on the go, create stylish advertising content, get reviews to boost your Brand. The deposit scheme is great if no shows are causing issues for your shop, and I found I built better relationships with clients for tracking their info and keeping better notes.

    Cons

    Sometimes making changes to working days / hours etc seems long winded and wasn't smooth running, but as long as you check carefully changes ae correct, I got there in the end.

    Vendor response

    Thanks for taking the time to leave this great review. We're so glad you're finding Booksy a valuable asset in running your business.

    AJ
    AvatarImg

    Ateja J.

    Health, Wellness and Fitness, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Booksy Best

    Reviewed 9 months ago
    Pros

    Booksy provides easy access for both clinical support and patients, very simple to use

    Cons

    System automatic reminders would sometimes glitch and not send out to patients

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