Booksy Pricing, Features, Reviews & Comparison of Alternatives

Booksy

One solution for managing your calendar and your business.

4.75/5 (252 reviews)

Booksy overview

What is Booksy?

Booksy is a mobile calendar management and appointment scheduling system with which salons can manage online bookings and payments in real time. Incorporating retail POS software, a scheduling calendar and marketing tools, Booksy aims to deliver a smart appointment booking solution.

Designed to provide users with a flexible service, Booksy offers two different mobile applications including Booksy Biz for business and Booksy for clients. With Booksy’s native mobile applications for iOS and Android, users and customers can manage appointments conveniently on the move. While Booksy helps business users create personalized company profiles, accept online payments and organize staff effectively, Booksy enables customers to schedule, cancel and pay for appointments efficiently.

With Booksy’s online calendar, users can schedule, reschedule or cancel customer appointments easily. Further to customer bookings, users can manage staff members and resources seamlessly with Booksy’s calendar management functionality. By maintaining a log of all appointment bookings, Booksy enables users to track a customer’s history accurately.

Since Booksy contains a POS feature with built-in payments and PCI-DSS compliance, users can accept credit, debit and gift card payments simply and securely. Moreover, Booksy allows users to manage promotions, deposits and staff commissions. By accepting up-front service payments, Booksy intends to reduce the number of no show appointments. Furthermore, Booksy facilitates productive marketing with communication tools such as website widgets, social media posts and email blasts.
booksy.com

Pricing

Starting from
$29.99/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Polish, Portuguese, Spanish
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Booksy user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.6
  4.7
  4.7
Lou Sterling

All in one CRM like App

Used daily for 2+ years
Reviewed 2018-12-31
Review Source: Capterra

My overall experience was a great experience and i will continue to use this app.

Pros
It acts like a CRM but a great scheduling app.

Cons
None everything is perfect and i would high recommend this to all my entrepreneurs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Larissa Lane

Wonderful app

Used daily for 2+ years
Reviewed 2019-09-25
Review Source: Capterra

My overall experience is wonderful

Pros
It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.

Cons
I’m not quite sure at the moment, i know there were like two things that i didn’t care for much but, none that comes to mind at this very moment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Crystal Brooks

No customer service

Used daily for 2+ years
Reviewed 2021-02-24
Review Source: Capterra

Little to no customer. Terrible financial support. WHEN and IF they send you a payout report, it's totally incorrect. No one from their development team can or just will not fix it. I have deposits in my account and I have no idea for which dates or services. Booksy owes me $97 still don't know when or if that was paid. Custom forms doesn't work. And still and again no one can or will fix it. It's bc more trouble than it's worth. App is always crashing.

Pros
Software is pretty self explanatory. Easy to use.

Cons
Custom forms doesn't work. Daily payouts sent a few days out of each month and are never accurate. Customer service can only forward problems to the developers who never do anything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Latoria Spencer

Perfect Assistant

Used daily for 6-12 months
Reviewed 2019-09-25
Review Source: Capterra

My overall experience with Booksy is wonderful!!!. The customer service and response time is amazing. There’s nothing more frustrating than being in the middle of trying to do something , needing assistance, but you are unable to connect with help desk or support until the next day.

Pros
The selling point for me was the automatic appointment reminders that are sent to the customers. I used to sit up every night and send out appointment reminders to all of my customers.

Cons
When the sw did not allow for deposits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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DESIREE AVILES-SOTO

Great service

Used daily for 6-12 months
Reviewed 2019-09-23
Review Source: Capterra

besides the few glitches i have had a pleasant experience with booksy. I like how it is integrated with GOOGLE, Instagram, and FB.

Pros
besides the customer service i like that i can send booking reminders to customers as well as they get an automated message to leave a review I can post reviews to my IG Its integrated with GOOGLE, FB and IG I can post pictures to my profile

Cons
when sending confirmations it does not give the client an option to click on "confirm" rather it just send the confirmation. the photos that come on my fb page does not reflect my service for example- there is a picture under each service and sometimes a guy/girl is having a laser treatment and I work with waxing. my cancellation policy and my no-show policy are different and I wish i could use both depending on the circumstance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Booksy pricing

Starting from
$29.99/month
Pricing options
Subscription
Free trial
View Pricing Plans

$29.99 per month for the first user
+ $10 per month for each additional staff member (up to 9)

Need more? Add unlimited staff members for $119.99 per month

Booksy features

Activity Dashboard
Automatic Notifications
Calendar Management
Customer Database
Customizable Templates
Data Import/Export
Electronic Payments
Reminders
Reporting & Statistics
Social Media Integration

API (477 other apps)
Activity Tracking (207 other apps)
Contact Management (179 other apps)
Custom Fields (166 other apps)
Customizable Branding (262 other apps)
Customizable Reporting (195 other apps)
Email Integration (231 other apps)
Real Time Reporting (161 other apps)
Surveys & Feedback (192 other apps)
Third Party Integration (330 other apps)

Videos and tutorials

Additional information for Booksy

Key features of Booksy

  • Inventory control
  • Deposits
  • Data encryption
  • Private notes
  • Waitlist
  • Assignment management
  • Push notifications
  • Appointment reminders
  • Calendar management
  • Commission management
  • Communication tools
  • Credit card processing
  • Customer payment history
  • Electronic payments
  • Employee management
  • History tracking
  • POS
  • Product catalog
  • Promotions management
  • Real time data
  • Real time notifications
  • Real time updates
  • Client records management
  • Recurring appointments
  • Resource management
  • Sales tracking
  • Secure data storage
  • Security & encryption
  • Status tracking
  • Online scheduling
  • Tracking features
  • Bookings dashboard
  • Appointment management
  • PCI-DSS certified payment gateway
  • Social network marketing
  • Sales trend analysis
  • Gift cards
  • Personalized company profiles
  • Reservations management
  • Vacation tracking
  • Online booking
  • Widgets
  • Business reporting
  • Mass emailing
  • Inventory management
  • Email marketing
  • Client management
  • Customer support
View All Features

Benefits

Client self service – your calendar is available to your clients 24/7, so they can book your free slots if you are busy, enjoy your free time or even if it is late in the night.
Calendar management - it only takes a glance at your smartphone to learn what the day holds for you. Booksy’s design and features makes managing and modifying your schedule effortless.
Client management - all key information about your clients stored in one place and available at your fingertips - booking history, no-shows, appointment reminders and many more.
Business management - discover the money-makers of your business with just the click of a button. Generate reports on stock inventory, commissions, manage your staff and their working hours.
Point of Sales - take online payments to make checkouts faster and easier than ever. Introduce a cancellation policy and fees to discourage no-shows.
Marketing & loyalty tools - engage both loyal and potential clients via email, push, text and numerous ready-to-use graphics for social media campaigns.