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One solution for managing your calendar and your business.

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Booksy Pricing, Features, Reviews and Alternatives

Booksy FAQs

Is Booksy free?

Booksy does not offer a free version.


How does Booksy work?

Booksy is an appointment management system that allows businesses to manage their calendars and bookings, process payments, and grow their marketing campaigns. The 24/7 self-service booking platform includes automatic notifications and reminders, a customer app, and third-party integrations with Google, Instagram, and more.


How much does Booksy cost?

Booksy offers two premium plans, Lite and Pro. Pricing starts at $29.99/month plus $20/month/additional staff member. There is also a one-time commission fee for each new client.


How do I leave a review on Booksy?

One hour after leaving an appointment, Booksy sends an automatic message to the client requesting them to leave a review through the Booksy mobile app or website. If the client does not leave a review, a second request is sent after 24 hours.


How do I link Booksy to Instagram?

Booksy offers an Instagram book button that allows clients to book appointments directly from Instagram. To get set up, go to "Edit Profile" in your Instagram business account. Click on "Contact Options," select "Add an Action Button" and choose "Booksy." Once you log in with your Booksy information, the accounts will be linked.


How long is the Booksy free trial?

Booksy offers a 14-day free trial.


How much is Booksy per month?

Booksy starts at $29.99/month plus $20 for each additional employee. There is also a one-time commission fee for each new customer.

Booksy product overview

Price starts from

29.99

Per month

Flat Rate

What is Booksy?

Booksy Biz gives you all the tools you need to manage and grow your business. One app to accept appointments, manage your calendar, process payments, attract new clients, and keep them coming back. With over 38 million clients world wide using Booksy to book appointments, you are guaranteed to increase your reach. List your business to get hundreds of profile views and 24 hours of your time back, every single month.

Key benefits of using Booksy

  • Client self service – your calendar is available to your clients 24/7, so they can book your free slots if you are busy, enjoy your free time or even if it is late in the night.
  • Calendar management - it only takes a glance at your smartphone to learn what the day holds for you. Booksy’s design and features makes managing and modifying your schedule effortless.
  • Client management - all key information about your clients stored in one place and available at your fingertips - booking history, no-shows, appointment reminders and many more.
  • Business management - discover the money-makers of your business with just the click of a button. Generate reports on stock inventory, commissions, manage your staff and their working hours.
  • Point of Sales - take online payments to make checkouts faster and easier than ever. Introduce a cancellation policy and fees to discourage no-shows.
  • Marketing & loyalty tools - engage both loyal and potential clients via email, push, text and numerous ready-to-use graphics for social media campaigns.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    FAQs/Forum
    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat

    Training options

    Webinars
    Videos
    Live Online
    Documentation

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    Booksy pricing information

    Value for money

    4.2

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    359

    Starting from

    29.99

    Per month

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    Pricing options

    Free plan
    Subscription
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    Value for money contenders

    Booksy features

    Functionality

    4.2

    /5

    359

    Total features

    91

    10 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Alerts/Notifications
    Data Import/Export
    Reporting & Statistics
    Mobile Access
    Customizable Branding
    Email Marketing

    Functionality contenders

    Booksy users reviews

    Overall Rating

    4.4

    /5

    359

    Positive reviews

    85

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.16/10
    Rating distribution

    5

    4

    3

    2

    1

    257

    49

    14

    12

    27

    Pros
    I love the ease of convenience and the flawless layout of the app. Best value for the money paid.
    It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.
    What I love most about this software is that it is more than just an app It's has saved my career and have allowed me to spend more time serviceing my client than taking calls and answering questions.
    Cons
    Not being able to remove or hide negative reviews.
    The text message reminders have the booksy name first so clients get confused about who they are from. The booksy name should be at the back or not at all.
    Not easy to edit appointments and difficult for clients to book online. I was with Genbook and Genbook merged with Booksy, so disappointing.

    Overall rating contenders

    AvatarImg
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    Piotr K.

    Founder

    Internet, 1-10 employees

    Review source

    Overall Rating

    All you need to manage your small beauty shop

    Reviewed 2 years ago

    Transcript

    Piotr K.: Hi, my name is Piotr. I'm a founder and co-owner of the beauty shop. We use Booksy for our...

    CL
    AvatarImg

    Charles L.

    Consumer Services, self-employed

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    GAME CHANGER!

    Reviewed 5 years ago

    Anytime I’ve has problems, the team have been prompt in responding with a solution everytime

    Pros

    I’m able to book clients and make money in my sleep

    Cons

    Be great if Australian customers could pay for their bookings through Booksy

    CE
    AvatarImg

    Chandra E.

    Consumer Services, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Good basic system

    Reviewed 5 years ago

    Customer service had gone down hill but overall the system is pretty solid

    Pros

    Ease of use marketing too easy adjustments

    Cons

    Inability to retract unfair reviews and better customization to text marketing as well as web integration

    AvatarImg

    Verified reviewer

    Cosmetics, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Booksy seems to be too understaffed and overwhelmed to be as effective as it can

    Reviewed 2 years ago

    I hate the fact that I'm stuck using this awful company (if I jumped ship I would lose the hundereds of reviews that I had amassed while I was using Genbook). Booksy clearly got greedy by acquiring a competitor and instead of boosting up its staffing to handle the numerous bugs in its software as well as the influx of all the new customers from the competitor, they choose to go cheap with keeping its domestic staff lean (which I'm sure is terrible for morale) and contracting with ill-trained overseas customer support who are essentially useless when it comes to addressing the very real flaws in its system.

    Pros

    Good effort that they offer videos and webinars to help users navigate how to use Booksy. Too bad that those videos and webinars tend to be general and vague, and when there are specific questions and issues (or problems we run into that we point out) they are simply not addressed. I like that someone from Booksy reached out to me as a new customer after being migrated from Genbook to help me with...

    Cons

    TERRIBLE CUSTOMER SERVICE. Booksy touts offering support by phone (except they are so short staffed that the wait time is interminable), email (response rate is about several weeks), and 24/7 chat (response rate several hours for a reply, and oftentimes the overseas support person is not equipped to provide an answer or solution and when that is the case then they just ghost the conversation. Here...

    Vendor response

    We are sorry the transition to Booksy from Genbook did not meet your expectation. It is never our intention to leave anyone with questions and we appreciate you sticking with us. We've made strides to improve response times on the phone and in the in-app chat. If you find yourself with a question please reach out so we can assist.

    AvatarImg

    Verified reviewer

    Information Technology and Services, 51-200 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Revolutionary product that makes life easier

    Reviewed 2 years ago

    It brings the supply and demand together in the market. I guess the simplest description can be this. Finding a place with the service I need and making an appointment has never been so easy.

    Pros

    First of all, great idea and product. It solves a big problem for everyone in everyday life. I can't express enough how Booksy improved my life quality by making appointments and reservations in the most simplified way. Moreover, it allows me to make a more informed decision as I can see other reviews. Filters and sorting helps a lot. I can't imagine my life now without Booksy.

    Cons

    I am a long term user so I can say that at the beginning UI/UX was not as intuitive. However, they do release product updates and improve the tool so I can't really complain.

    Vendor response

    Thank you for the feedback! We love hearing from our long-time users and we're so glad our improvements have made a difference for you and your Booksy app experience.

    AvatarImg

    Verified reviewer

    Human Resources, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Definitely the best tool to book your haidresser!

    Reviewed 3 years ago

    Perfect! The mobile app works amazing and I can't imagine using another tool. Good job Booksy team!

    Pros

    I use this tool daily to book hairdressers, groomers, barber,s and beauticians. It works perfectly for me as I can choose time and place and price or reschedule and I don't have to call each place every time.

    Cons

    Not all the places are available at Booksy, but I hope it's only a matter of time. Apart from that everything works well for me!

    Vendor response

    Thanks for letting us know that your enjoying Booksy to book your services. We're so glad to hear it.

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