Pipedrive vs OpenCRM

Salesforce Sales Cloud

Zoho CRM

HubSpot Marketing Hub

monday.com

HubSpot CRM

Freshsales

Compare Pipedrive and OpenCRM based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

Access Controls/Permissions

Account Management

Accounting

Activity Dashboard

Activity Tracking

AI Copilot

AI/Machine Learning

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Responses

Autoresponders

Batch Processing

Business Card/Badge Scanning

Buyer Management

Calendar Management

Calendar Sync

Calendar/Reminder System

Call List Management

Call Management

Call Recording

Campaign Management

Chatbot

Churn Management

Click Tracking

Client Tracking

Client/Property Matching

Code-free Development

Collaboration Tools

Communication Management

Configurable Workflow

Contact Database

Contact Management

Content Delivery

Content Management

Contract/License Management

Customer Database

Customer Engagement

Customer History

Customer Journey Mapping

Customer Management

Customer Segmentation

Customer Support

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Customization

Dashboard

Dashboard Creation

Data Entry

Data Extraction

Data Import/Export

Data Management

Data Security

Data Synchronization

Data Visualization

Deal Management

Document Management

Document Storage

Donor Management

Drag & Drop

Drip Campaigns

Email Campaign Management

Email Management

Email Marketing

Email Response Control

Email Templates

Email Tracking

Estimating

Expense Tracking

Feedback Management

Field Sales Management

File Management

For AEC Industry

For Financial Institutions

For Healthcare

For Insurance Industry

For Mac Devices

For Nonprofits

For Real Estate

For Real Estate Agencies

For Sales Teams/Organizations

For Small Businesses

For Startups

Forecasting

Generative AI

Geotargeting

Goal Management

Goal Setting/Tracking

Graphical Data Presentation

Inbox Management

Interaction Tracking

Internal Chat Integration

Landing Pages/Web Forms

Lead Capture

Lead Distribution

Lead Engagement

Pipedrive

Android

Linux

Web-based

Windows

iPad

iPhone

Digital Marketing Manager (Fintech and Financial Services)

They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.

Team Manager

Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.

Account Manager

The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.

IT Manager

My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.

Software Developer

Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.

Director

I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.

BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they  already charged it.

Sales 

Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.

It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.

Director of Sales

PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.

Owner 

I am very pleased with this CRM overall. I tried others and wasn't as happy.

Marketing Manager

Impressed by the clean interface and easy management within the platform.

Business Development Executive

Useful excellent integration with other products such as Trello and Slack.

Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.

Owner

The customer service and the overall functionality of this product is terrible.

An Affordable CRM that is both Feature Rich and Easy to Use.

Entrepreneur

It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).

Project Manager

We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.

Pipedrive screenshot: Pipedrive kanban-style dashboard

Pipedrive screenshot: Pipedrive organization management

Pipedrive screenshot: Pipedrive sales inbox

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Freshsales is a cloud-based salesforce automation software designed to help businesses manage leads, customer engagement, client relationships, and more via a unified portal. The platform enables organizations to create and monitor sales activities, add custom fields to capture and store customer information, and synchronize data across the entire customer journey, from prospecting to contact and conversion.


Fully-featured cloud CRM software with everything you could ever need to maximise your business! UK Data, 5-star UK support and no paywalls!

Lead Generation

Lead Management

Lead Qualification

Live Chat

Marketing Automation

Mobile Access

Mobile App

Opportunity Management

Pipeline Management

Quotes/Estimates

Referral Tracking

Reminders

Reporting & Statistics

Reporting/Analytics

Sales Forecasting

Sales Pipeline Management

Sales Reports

Sales Trend Analysis

Segmentation

Task Management

Territory Management

Third-Party Integrations

Workflow Management

OpenCRM

Director, IT

The versatility is great. It has all the basics a CRM should have, but the ability to add-on items, or customize makes this a very useful tool.

Systems Engineer

I love how well documented the api is and how easy it is to customize the data that we want to fetch out of the api. I love how well it works with Tools such as clicddata.

Techncial Sales Manager

When we reported these bugs OpenCRM admitted they didn't work but if we wanted that functinoality we would have to pay for it. The email program is very bad and barely functions.

Administration & Projects Manager

Practice makes perfect so setting yourself up as a dummy contact or lead for testing is a must. With the customer support option and their quick responses it makes it overall a good exprience.

Managing Director

Really good for general customer management and sales tasks, with brilliant report features.

As a fairly small organisation, we find Open CRM easy to use with a handful of users. The support team are excellent when we run into any difficulties and is quick to help.

1st Line engineer

Being able to CC in extra contacts, our last ticket system couldn't do this- The ticket merge is great and I like that you can select the primary ticket- The view's are easy to setup.

Cost effective with great support. I can see this having more potential as I grow.

The support team are fabulous, easy to speak to, knowledgeable about the product.

Pipedrive vs OpenCRM Comparison (2026)

Pipedrive vs OpenCRM Comparison (2026)

Pipedrive

OpenCRM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives