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Pipedrive
CRM built by salespeople, for salespeople
(260)
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Pipedrive Pricing, Features, Reviews and Alternatives
Pipedrive product overview
Price starts from
14
/user
Per month
What is Pipedrive?
Pipedrive is a CRM and sales pipeline management tool for small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first.
Key benefits of using Pipedrive
• Timeline View gives an accurate forecast for ongoing month or quarter.
• Customize everything: it is extremely easy to fit Pipedrive to your needs.
• Superb reporting: set team and individual targets and measure results in real-time.
• Solid, Safe & Secure: rock-solid hosting, nightly backups in multiple locations.
• Saves you time: we eliminated the things that slow you down in conventional CRMs.
• Syncs with Google Calendar and Contacts, dropbox for Gmail
• Connects to other software like MailChimp, RightSignature, Contactually, Ecquire easily + features a powerful API for custom connections.
Typical customers
Platforms supported
Support options
Training options
Pipedrive pricing information
Value for money
4.4
/5
2.9K
Starting from
14
/user
Per month
Pricing options
Value for money contenders
Pipedrive features
Functionality
4.3
/5
2.9K
Total features
165
40 categories
Most valued features by users
Functionality contenders
Pipedrive users reviews
Overall Rating
4.5
/5
2.9K
Positive reviews
94
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.71/10
1.9K
868
136
31
22
Overall rating contenders
Ricard C.
Marketing manager
Marketing and Advertising, 51-200 employees
Review source
Transcript
Ricard: Hi, I'm Ricard. I work as a marketing manager in [inaudible 00:00:04], a marketing agency here...
Ricard, thank you so much for such an amazing and detailed review! We are so happy to know how Pipedrive is part of your day and business!
Tanya G.
Sales
Mental Health Care, 11-50 employees
Review source
Transcript
Tanya G.: Hi, I'm Tanya. I'm in sales, and I'm reviewing Pipedrive today. I give it a four. And for more...
Jamie H.
Computer Software, 11-50 employees
Used daily for 6-12 months
Review source
Share this review:
I’m really pleased with the improved efficiency we’ve achieved by switching to Pipedrive and I can’t see us moving away anytime soon.
It’s incredibly easy to move data from your old CRM and set up your pipelines. Even easier to manage opportunities at every stage. The alerts, activities and send from Pipedrive features are great for keeping organised and the forecasting function is decent too.
It is geared around the sales process/kanban view so can be a little limiting when using it as a hybrid marketing & sales CRM. The insights dashboard building area is good but it doesn’t allow you to create bespoke charts/tables for every possible data point (fair enough for the price point).
Jamie, thank you for sharing so meaningful insights and feedback!
japhet m.
Telecommunications, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Pipedrive stands out as my top choice among CRMs, having thoroughly evaluated over a dozen options. I consistently recommend it to my clients due to its exceptional versatility with third-party integrations. Additionally, I suggest it to beginners because of the extensive features available even with the top-tier package, which remains one of the most affordable options on the market.
I appreciate Pipedrive's straightforward user interface, its flexibility for customization, and its extensive range of integrations, which is unmatched in its category. I would even describe it as modular, as you can easily add almost any feature you desire through third-party integrations. This ensures that you're never restricted by the limitations of what Pipedrive may not excel at. On the other hand, if you prefer an all-in-one solution, Pipedrive still outperforms its competitors in this aspect.
I'm not particularly fond of how certain basic features are restricted to higher-priced plans. While I lean towards the 'modular' setup, the lowest-priced plan is the most logical choice for me. However, I do miss some features like prioritizing important fields based on the deal or the stage of the person/organization in the pipeline. In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming. They are somewhat limited, and the triggers don't always function as expected.
Japhet, Thank you very much for your feedback! :D We will make sure to forward it to our dedicated teams. If you need any help, please reach out to our Support Team. They will be happy to help!
David L.
Marketing and Advertising, self-employed
Used weekly for less than 6 months
Review source
Share this review:
Helps a lot to keep track of clients and to recall the last conversations / emails etc you had with them. One of the most essential tools for a business.
It’s confusing that you can’t put in contact information for companies. The only way to do it is to connect people with the company, but sometimes you just want to put in general phone number / email address. Also, it’s, compared to competitors, expensive.
Felipe V.
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
Review source
Share this review:
The way to see the deals in the CRM is very easy to understand, and you can be ready to work in it with 10 minutes walkthrough
It is complex to make deeper things, and requires time to get used to
James W.
Entertainment, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Very happy and impressed with the value of this software. It has been instrument in providing structure to our sales process and sales team
Ease of use for me and my team. Keeps us on track and engaged. It has become the software solution to that drives our sale meetings.
I am unsure how this software would scale to an enterprise solution (I have a salesforce background)
James, thank you for sharing your feedback and insights!
Pipedrive FAQs
Pipedrive has the following pricing plans:
Starting from: $14.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Pipedrive?
Pipedrive has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Pipedrive support?
Pipedrive supports the following languages:
Russian, Polish, Portuguese, Norwegian (Bokmal), Dutch, German, Italian, Finnish, French, Korean, Japanese, Spanish, English, Turkish, Czech, Ukrainian
Q. Does Pipedrive support mobile devices?
Pipedrive supports the following devices:
Android, iPad, iPhone
Q. Does Pipedrive offer an API?
Yes, Pipedrive has an API available for use.
Q. What other apps does Pipedrive integrate with?
Pipedrive integrates with the following applications:
Tray.io, Grow, Ottspotta, lemlist, Talkdesk, Microsoft Outlook, Aircall, Datananas, RightSignature, Dropbox Business, ActiveCampaign, Lead Gen & CRM (formerly SharpSpring), TimelinesAI, Calendly, QuoteWerks, Zapier, QuickBooks Online Advanced, Bedrock Data, Survicate, MRPeasy, Docusign, Google Workspace, Talkspirit, Cyclr, Trello, Google Drive, FreshBooks, Zoom Workplace, Userlike, Microsoft Teams, Dealfront, ActiveDEMAND, Acuity Scheduling, Klenty, Gravity Forms, Help Scout, HappyFox Chat, Woopra, Jotform, JustCall, Callmaker, Livestorm, Slack, Google Contacts, Microsoft 365, Surfe, Proposify, Drip, Front, Outfunnel, LiveChat, LeadBoxer, Act-On, Ringostat, SupportBee, QuickBooks Online, Highrise, Plecto, APIANT, monday.com, IntelligenceBank, Toky, Google Meet, CallHippo, Google Calendar, Kixie PowerCall, Yesware, Mailchimp, Slaask, Proposable, Mailjet, Integrate.io, Asana, Ruler Analytics, Slemma, Google Maps, PandaDoc, Dryrun, ActiveConversion, Wishpond, Xero, Microsoft Power Automate, Lead Liaison, Operations Hub
Q. What level of support does Pipedrive offer?
Pipedrive offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat
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