Preferred Patron Loyalty vs Viber

Slack

WhatsApp

Telegram

Clover

DataCandy

Spoonity Loyalty & Gift Cards

Compare Preferred Patron Loyalty and Viber based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Spoonity is an AI-powered loyalty platform that helps food and beverage businesses boost revenue, engage customers, and optimize retention.

DataCandy is a comprehensive software solution for gift cards and loyalty programs, crafted to seamlessly drive business growth. Featuring a swift setup and user-friendly interface, DataCandy empowers businesses to experience expansion with minimal hands-on involvement.

Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other service businesses manage their point-of-sale operations, with secure payment solutions and reliable business management features

Experience the power of a branded loyalty program with diverse promotions, including our exclusive WeatherSmart™ Intelligence. Recognize customer purchases and visits, boost retention, and drive growth. Stand out with innovative features that set your business apart.

Access Controls/Permissions

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

AI Copilot

AI/Machine Learning

Alerts/Escalation

Alerts/Notifications

Appointment Management

Audience Targeting

Audit Trail

Batch Communications

Behavioral Analytics

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Segmentation

Canned Responses

Case Management

Categorization/Grouping

Chat/Messaging

Churn Management

Client Portal

Commenting/Notes

Communication Management

Complaint Monitoring

Compliance Management

Contact Database

Contact Management

Content Creation

Conversion Tracking

Corrective and Preventive Actions (CAPA)

Coupons

Customer Acquisition

Customer Activity Tracking

Customer Database

Customer Engagement

Customer Experience Management

Customer History

Customer Journey Mapping

Customer Management

Customer Portal

Customer Profiles

Customer Segmentation

Customer Service Analytics

Customer Surveys

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Visualization

Digital Wallet

Discount Management

Drag & Drop

eCommerce Management

Editorial Calendar

Email Management

Email Marketing

Email Reminders

Email Templates

Engagement Tracking

Event Management

Event Triggered Actions

Feedback Management

Filtering

For Sales/Marketing

For Small Businesses

Gamification

Geolocation

Gift Card Management

Health Score

Incentive Management

Interaction Tracking

Interactive Content

Issue Management

Issue Tracking

Knowledge Base Management

Loyalty Cards

Loyalty Program

Member Directory

Member Portal

Membership Management

Mobile Access

Monitoring

Multi-Campaign

Multi-Channel Communication

Multi-Channel Management

Multi-Channel Marketing

Multi-Currency

Multi-Language

Multi-Location

Negative Feedback Management

No-Card Loyalty System

On-Demand Communications

Preferred Patron Loyalty

Android

Web-based

Windows

iPad

iPhone

Marketing Manager

Great API that allows us to use the software with multiple different companies. Everyone has always been helpful and ensures that we are loyalty program is successful.

Owner

They have always been by my side to help and guide me. M actually writing this because during my last call, I offered so many kudos, they asked I put them to good use here.

Manager

We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.

Orthodontic assistant

An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.

After learning the system and training on it we were quite pleased with the ease of use and my wife was especially pleased with the marketing abilities.

Office Manager

Great software and great tech support. Customers and myself are very happy with software as well as tech support.

Operations Manager

Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.

V.P.

Very very satisfied and happy that I found Preferred Patron. One additional comment about the ease of use, we have a lot of hourly employees and it was very easy to train them on the system as well.

Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.

Key Account Manager

It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.

Whether by phone or email, he is professional, prompt, and knowledgeable. Having that kind of support makes this software an even better fit for our use.

VP Advertising

Our stores love the integration into our point of sale system. In addition to scanning the rewards card, customers can be identified by last name, phone number, or email address  very convenient.

The templates for email blasts are very confusing.

Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is.

owner

Also sometimes it gets confusing as to where to go to access the different tasks that can be done using the system.

Owner/Manager

Our loyalty program has been one of the biggest factors in the growth of our new retail store. Now with COVID, we were closed for over a month.

The tablets were the only problem we encountered but customer service was very prompt to get new ones to us asap.

Director of Client Services - Pantry

I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.

Preferred Patron Loyalty screenshot: Visual Dashboard

Preferred Patron Loyalty screenshot: Promotion Manager

Preferred Patron Loyalty screenshot: Cashier Interface

Preferred Patron Loyalty screenshot: Product Based Loyalty

Preferred Patron Loyalty screenshot: Email Designer

Preferred Patron Loyalty screenshot: Email Designs

Preferred Patron Loyalty screenshot: Mobile

Preferred Patron Loyalty screenshot: Integrated SMS Text Marketing

Preferred Patron Loyalty screenshot: LightSpeed Retail Integration

Preferred Patron Loyalty screenshot: Square POS Integration

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.

Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

Live Chat

Personalization

Reporting/Analytics

Video Support

Viber

Linux

associate software engineer

It's a great software for communication purposes, sharing information, and having a meeting. Since it is free of cost, giving it a chance to use will definitely save time.

Patient administrator

I enjoyed using this amazing app, it is easy to use. It connects me with all over the world.

Graphic Designer

My overall experience is very good, the app fulfills what it's made for, and every user has a very positive opinion about it.

Youtuber

This ended up losing to other social networks that have no limits on the call, even if you hang up you can resume the call.

Order processor 

This app is super easy to use and has so many diff features that make it only more enjoyable and fun to use.

Human Resources officer

You cannot block calls from unknown users , i think this option is very important. I hate it when there is bad WiFi or mobile data signal because vibers’ quality gets bad a little and slow.

Engineer

The best thing about Viber is it having very high security to our messages this it having end-to-end encryption ability. Also it having wonderful group call facility too.

Youth Leader

I like that it connects with contacts in your phone - and are based on those #s. This is a nice things when you are communicating with people further away, like across the world.

Publisher

I love the design - it's very fresh and fun compared to other platforms. Quite pleasant to look at.

entrepreneur

There is explore feature which is really nice to have. It have really cute stickers which is really fun to use.

Student

Also there is no option for blocking the contact so we can't block those whom we are irritated of. Viber doesn't utilize our GSM data service.

Junior Analyst

The design and the appearance, the colour combination is just cool, so are the features. What I love about Viber are the cute stickers and the emoticons that you do not get in other messaging apps.

IT Professional

Overall best for personal use and small business communication channel. More secure than other alternative and customer support is good.

It has been a huge help to be able to communicate with people all over the world and the responses are super quick.

Administrator

Much like other messaging apps, Viber is user-friendly & economical. Good way to connect if you want to reach out from someone in another country, sending videos, files is so easy.

Photographer

You can organize group chats and even name the chats to help you recognize what exactly they’re for. Overall it’s an excellent communication tool and could improve your customer service.

Preferred Patron Loyalty vs Viber Comparison (2026)

Preferred Patron Loyalty

Viber

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives