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Loyalty marketing and gift card management
Founded in 2004, Preferred Patron Loyalty is a loyalty program and gift card program software for small, medium and large enterprises across a range of industries. Preferred Patron currently helps businesses across the retail, automotive, healthcare, gaming, hospitality, cosmetics, salon & spa, health & fitness, golf resort & country club, and café & pub industries to increase their customer engagement and retention.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.8
/5
89
Starting from
99
Per month
Flat Rate
Value for money contenders
Functionality
4.7
/5
89
Total features
126
14 categories
Functionality contenders
Overall Rating
4.9
/5
89
Positive reviews
83
5
0
1
0
Overall rating contenders
Jeff D.
Retail, 11-50 employees
Used daily for 6-12 months
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What a pleasure doing business with such a responsive company. We've been in business for 52 years and have dealt with hundreds of companies during that time and I can tell you that the people at Preferred Patron are among the best. It was very important to us that we deal with a reputable, responsive company...someone that will be there if there is a problem and I can tell you that you can rely...
Reliable, free trial, affordable, ease of use, powerful but simple.
I wish it was integrated with our POS software so there is less manual entry. That said, I believe they told me it was an option I could pursue. If that option is available, we haven't pursued it yet.
Trevor P.
Gambling & Casinos, 51-200 employees
Used daily for 1-2 years
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Preferred patron is an end -to-end loyalty solution. It combines features found in other standalone solutions in an easy to use format. We handle most of our promotional and informational communications through the program. It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.
The program is very easy to use. It has most of the functionality of even higher priced competitors. The backend compatibility with Tango Card makes transactions easier. The level of service provided by Preferred Patron is excellent.
There are no issues that jump out. We are happy with the software.
Sandra K.
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We would highly recommend Preferred Patron to companies looking for an uncomplicated and impressive way to distinguish themselves from their competitors. Customers love getting points and our personalized email so it really assists with relationship development. Its powerful back office tools make it a helpful way to track customers' spending patterns.
We are so glad we found Preferred Patron! It has allowed us to bring something unique to our market and has already helped us increase sales. Not only is the software straightforward and easy to use, the support staff has been wonderful! Friendly, enthusiastic, responsible, knowledgable and patient (I needed the patient part!) The Rewards Cards themselves look fantastic - very high quality.
We really are happy with Preferred Patron. All issues are quickly and thoroughly addressed.
Kevin W.
Apparel & Fashion, 11-50 employees
Used daily for 1-2 years
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questions are short and sweet!
The Preferred Patron Loyalty products allows any size business to cost effectively implement a Reward Program to both keep and increase their customers' loyalty. The product is very flexible and can be easily customized to meet any corporate needs. The product also provides extensive reporting features to help you track your Reward Members' activity and the responsiveness of any specific campaigns. Great customer support team!
Although the inital setup of our "Leone Luxury Rewards Program" was complicated given the various reward tiers and associated bonus offers, the customer support team at Preferred Patron were extremely helpful, knowledgable and responsive.
John H.
Entertainment, 51-200 employees
Used daily for 1-2 years
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The staff at Preferred Patron is second to none! They are always available even during evening and weekend hours. They all have such a strong knowledge of the software and it's capabilities that calling in for help is quick and easy. They all have the ability to demonstrate and suggest ways to better use the tools available and drive profits to our bottom line. Selecting Preferred Patron as our loyalty program partner was absolutely one of our best business decisions this year.
The software allows you so many options for promotion that your customers always feel like something new is coming at them. The ability to design for each of our 11 locations, yet keep core promotions running simultaneously has been a key to our sales growth.
I have not experienced any "cons" with Preferred Patron
Preferred Patron Loyalty has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Q. Who are the typical users of Preferred Patron Loyalty?
Q. What languages does Preferred Patron Loyalty support?
Q. Does Preferred Patron Loyalty support mobile devices?
Q. Does Preferred Patron Loyalty offer an API?
Q. What other apps does Preferred Patron Loyalty integrate with?