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Preferred Patron Loyalty Pricing, Features, Reviews and Alternatives

Preferred Patron Loyalty product overview

Price starts from

99.95

Per month

Flat Rate

What is Preferred Patron Loyalty?

Founded in 2004, Preferred Patron Loyalty is a loyalty program and gift card program software for small, medium and large enterprises across a range of industries. Preferred Patron currently helps businesses across the retail, automotive, healthcare, gaming, hospitality, cosmetics, salon & spa, health & fitness, golf resort & country club, and café & pub industries to increase their customer engagement and retention.

Key benefits of using Preferred Patron Loyalty

• Preferred Patron Loyalty provides visit-based loyalty programs thought its Tablet edition.

• The solution enables businesses to create incentive-based promotions such as Mystery Rewards, Cash Back, Coupons, Appreciation, Best Member, Recognition, Miss You, Referral, Surveys and more.

• The Preferred Patron MyRewards mobile app is available for both iOS and Android and allows customers real-time access to their reward program.

• The suite also offers private loyalty programs with private branded loyalty cards.

• Businesses can choose to fulfill their rewards using services and products that they provide themselves or supplement their incentive catalog with a variety of lifestyle rewards such as flights and vacations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Knowledge Base
Email/Help Desk
Phone Support

Training options

Documentation
Live Online
Webinars
Videos

Preferred Patron Loyalty pricing information

Value for money

4.8

/5

85

Starting from

99.95

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Preferred Patron Loyalty features

Functionality

4.7

/5

85

Total features

101

14 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Third Party Integrations
API
Activity Dashboard
Alerts/Notifications
Data Import/Export
Email Marketing

Functionality contenders

Preferred Patron Loyalty users reviews

Overall Rating

4.9

/5

85

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.47/10
Rating distribution

5

4

3

2

1

80

4

0

1

0

Pros
We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.
An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.
After learning the system and training on it we were quite pleased with the ease of use and my wife was especially pleased with the marketing abilities.
Cons
The only problems that I have had is when Windows decides to update itself. They have to access the tablet to correct the problems that any automatic updates cause.
The templates for email blasts are very confusing.
I stopped using the email marketing campaign part of my account and I now send all my emails through Constant Contact.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thank You, Preferred Patron!

Reviewed 4 years ago

Last year I began the search for a Loyalty Program (LP) for our Non-Profit Resale Boutique. We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization. Originally I thought I had better speak to several LP because I wanted to ensure the correct fit. Being a faith based non-profit I wanted to confirm to our board members,...

Pros

Being a faith based non-profit I wanted to confirm to our board members, donors, volunteers and supporters that we were associated with a respectable company.

Cons

The tablet interaction with software isn't working like I had anticipated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Operations Director

Reviewed 4 years ago

Overall Preferred Patron is a great loyalty program. They have really spent time understanding how retailers market and what they need to create effective marketing campaigns. This program is intuitive and easy to use solution and most importantly very pliable and customizable. Anytime I have a question or I think of something new I'm not sure how to do I pick up the phone and just ask. The team is always happy to answer my question or walk me thru a new process.

Pros

I used to use a loyalty program that sent customer rewards via direct mail. Before deciding to sign up with Preferred Patron I was concerned about migrating to an entirely electronic based rewards program. My primary concern was that the direct mail our customers were receiving in their mailboxes weekly was driving their shopping frequency. After seeing a very personalized demo and realizing how...

Cons

I have not come across anything that has caused us issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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We switched away from them

Reviewed a year ago

grumpy and condescending

Pros

nothing really at all. At first they were helpful, but then...

Cons

difficulty of creating newsletters, they were not flexible inworking with our needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I've been a client of Preferred Patron for a few years now, I have always had a positive experience.

Reviewed 4 years ago
Pros

We are very happy with all of the features that Preferred Patron offers, they are up to date with current trends in marketing solutions, they offer excellent help and suggestions and work with you one on one if you should need it. Preferred Patron allows for us to offer discounts of services and product to those who are supporting our business and weed out those who just want the "cheapest" price...

Cons

I can't really think of any cons to speak of... if I have to say something it would be keeping up with all of the new innovative features that get added.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Solid Program Complemented with Great Service!

Reviewed a year ago

I’m using Preferred Patron for over 3 years now. From the start I’ve been happy. They have always been by my side to help and guide me. I’m actually writing this because during my last call, I offered so many kudos, they asked I put them to good use here. I’m a small business with limited resources. I owe these guys my thanks for working with me during this pandemic…not only financially but more importantly, they showed me how to use the system to get thru the lows. If only my other vendors were so helpful! What I like is that the program always gets better, adding ideas I have to the program. They have delivered my ideas as well as many I never thought of, but find very helpful and am glad to benefit from. I think they are a good company who listens and always wants to help.

Pros

Service is always great! I always get same day help from these guys, even if it’s Sunday! From the day I started, I had the system working in a few days. Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is. Creating and sending emails that look great is so easy. It’s like what I once used with MailChimp, but here, it’s just seems easier as my customers are here and the results (I don’t know why) are much better.

Cons

I wish I had known about Preferred Patron sooner and not wasted my time with any others.

Preferred Patron Loyalty FAQs and common questions

Q. What type of pricing plans does Preferred Patron Loyalty offer?

Preferred Patron Loyalty has the following pricing plans:
Starting from: $99.95/month
Pricing model: Subscription


Q. Who are the typical users of Preferred Patron Loyalty?

Preferred Patron Loyalty has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Preferred Patron Loyalty support?

Preferred Patron Loyalty supports the following languages:
English, French, Spanish


Q. Does Preferred Patron Loyalty support mobile devices?

Preferred Patron Loyalty supports the following devices:
Android, iPad, iPhone


Q. Does Preferred Patron Loyalty offer an API?

Yes, Preferred Patron Loyalty has an API available for use.


Q. What other apps does Preferred Patron Loyalty integrate with?

Preferred Patron Loyalty integrates with the following applications:
GloriaFood, IVision, Tango Card, Square Point of Sale, Zipwhip, WebRezPro, Bandwidth, Twilio, Shopify


Q. What level of support does Preferred Patron Loyalty offer?

Preferred Patron Loyalty offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support

Common Preferred Patron Loyalty comparisons

Preferred Patron Loyalty logo
FiveStars logo
Preferred Patron LoyaltyvsFiveStars

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