Avid CRM vs OpenCRM

Salesforce Sales Cloud

Zoho CRM

Dynamics 365

HubSpot CRM

Freshsales

Spiro

Compare Avid CRM and OpenCRM based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

A new approach to CRM - proactive relationship management - that helps sales teams work smarter and close more deals.

Getting Prophet CRM for Outlook Means:
	
No more switching between Outlook and your CRM
No redundancy, no syncing, no time wasted
No more lost sales opportunities

Calendar/Reminder System

Contact Database

Contact Management

Dashboard

Data Import/Export

Email Tracking

Interaction Tracking

Lead Distribution

Lead Generation

Lead Management

Lead Nurturing

Lead Qualification

Mobile Access

Opportunity Management

Pipeline Management

Prospecting Tools

Quotes/Estimates

Reminders

Reporting/Analytics

Sales Pipeline Management

Search/Filter

Segmentation

Shared Contacts

Source Tracking

Task Management

Territory Management

Workflow Management

Avid CRM

Android

Linux

Web-based

Windows

iPad

iPhone

Inventory Analyst

What i like the best about Prophet CRM is that it is very user friendly and its customer service is always there to help us.

Director of Sales

Plus the ability to add Outlook tasks directly from the user opportunities I am entering is fantastic to remind me of future times to reach back out.

Sales Manager

Donnita Weese supports our team as an Account Manager and she is great, couldn't have asked for a better representative to help my team.

RUN AWAY - this product is a step in the wrong direction - too many screens, too complicated, does not work well off-line.

Vice President

The interface with Microsoft Outlook is seamless and user friendly. The customer service at Avidian has been outstanding.

Customer Service Rep

Ease of use & functionality of this product is very user friendly. The customer service so far has been great.

System Analyst

There are a ton of purchasable add-on's from third parties that can and do make this a wonderful software if you have the money.

Reg sales mgr

Ease of working with Outlook, great as a tool to look up customers in geographic area and understand their sales history.

Sales Engineer

I love how integrated the CRM is with Outlook. It is easy to use and convenient.

Any CRM that makes you leave outlook has problems.

Senior Development Director

Pricing-wise, as far as CRM systems go, Prophet seems reasonable. Their customer service is also great, as any time I've had an issue, I've received a reply within just a few hours, tops.

President

The interface with Outlook is awesome. Very convenient to send specific group emails to clients.

Customer Service Support

I don't like the warnings for too many screens open.

I like the ability it gives me to track long term projects.

Creative Consultant

It's great that it fully integrates into Outlook, where it can even create Tasks and track emails.

I dislike that changes cannot be made to an entry from the overall views.

Sales Rep

I prefer to use the Prophet Mobile App - i personally feel that it is a lot more user friendly than the desktop.

Again, increasing the cost of using Prophet because so many other programs/things are needed. It also seems to have some performance issues, and seems to lag computers down quite a bit.

Avid CRM screenshot: Contact Management

Large Enterprises

Mid Size Business

Non Profit

Small Business

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Freshsales is a cloud-based salesforce automation software designed to help businesses manage leads, customer engagement, client relationships, and more via a unified portal. The platform enables organizations to create and monitor sales activities, add custom fields to capture and store customer information, and synchronize data across the entire customer journey, from prospecting to contact and conversion.


Fully-featured cloud CRM software with everything you could ever need to maximise your business! UK Data, 5-star UK support and no paywalls!

Activity Dashboard

Alerts/Notifications

Calendar Management

Calendar Sync

Campaign Management

Customizable Fields

Customizable Reports

Customizable Templates

Data Security

Document Storage

Drag & Drop

Email Management

Email Marketing

Email Templates

Forecasting

Internal Chat Integration

Lead Capture

Live Chat

Marketing Automation

Mobile App

Referral Tracking

Reporting & Statistics

Sales Forecasting

Sales Reports

Sales Trend Analysis

Third-Party Integrations

OpenCRM

Director, IT

The versatility is great. It has all the basics a CRM should have, but the ability to add-on items, or customize makes this a very useful tool.

Systems Engineer

I love how well documented the api is and how easy it is to customize the data that we want to fetch out of the api. I love how well it works with Tools such as clicddata.

Techncial Sales Manager

When we reported these bugs OpenCRM admitted they didn't work but if we wanted that functinoality we would have to pay for it. The email program is very bad and barely functions.

Administration & Projects Manager

Practice makes perfect so setting yourself up as a dummy contact or lead for testing is a must. With the customer support option and their quick responses it makes it overall a good exprience.

Managing Director

Really good for general customer management and sales tasks, with brilliant report features.

Marketing Manager

As a fairly small organisation, we find Open CRM easy to use with a handful of users. The support team are excellent when we run into any difficulties and is quick to help.

1st Line engineer

Being able to CC in extra contacts, our last ticket system couldn't do this- The ticket merge is great and I like that you can select the primary ticket- The view's are easy to setup.

Director

Cost effective with great support. I can see this having more potential as I grow.

The support team are fabulous, easy to speak to, knowledgeable about the product.

Executive Vice President UK & Ireland Healthcare Sales and Service

I find OpenCRM itself very easy to use and navigate. The support and resources are extremely good.

Owner

Very easy to use it has all the features and functions I require and more and the cost is affordable for my small business.

It was easy to set up with the help of open crm and its easy to use.

Customer Relationship Specialist

The ease of use, the custom ability, and the additional chat function support.

The reporting is a bit confusing and could do with being made simipliar.

Principal Investigator

Being able to integrate with Microsoft 365 is huge. The API was simple to use for a past developer like myself.

Chief Operations Officer

Ability to, at a glance, update and easily keep track of all factory projects. Stores all the information required in one accessible place, both on my desktop and mobile phone.

Operations Manager

I'm still figuring out how to possibly adjust some items such as leads/opportunity addresses for US format. There is county, but no state.

Drector

Stock management is not the easiest aspect of the system to use.

Avid CRM vs OpenCRM Comparison (2026)

Avid CRM

OpenCRM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives