Prophet CRM Pricing, Features, Reviews & Comparison of Alternatives

Prophet CRM

CRM Software in Outlook

4.13/5 (88 reviews)

Prophet CRM overview

What is Prophet CRM?

Getting Prophet CRM for Outlook Means:

No more switching between Outlook and your CRM
No redundancy, no syncing, no time wasted
No more lost sales opportunities
avidian.com

Pricing

Starting from
$179.40/year
Pricing options
Subscription
Free trial
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Prophet CRM screenshot: Contact ManagementProphet CRM | Contact Manager

Prophet CRM user reviews

Value for money
Features
Ease of use
Customer support
  4.0
  4.0
  4.0
  4.3
Cherilyn Suiter

Prophet as a Sales Tool

Reviewed 2016-04-21
Review Source: GetApp

What I like best about this product is that it is easy to use, yet more complex depending upon needs. It is easily customized to meet individual business needs and allows us visibility to our entire team with regards to meetings, contacts, opportunities, etc. What I like the best about this vendor is that they are extremely responsive, very helpful and knowledgeable about their product. Their different tiers of service walk you through each element of your issue until completely resolved, which usually has a quick turn around time. They are also really helpful with training and answering all types of questions about their product. I would recommend that anyone evaluating this software should evaluate it fully, by downloading a demo and inputting test information. Itis the only way to see what it is capable of, which is a lot.

Pros
This software has many pros, including its integration with Outlook. It is easy to install, and there are lots of training sessions and videos available for use. There is no separate system to log into, it is always open and available, no passwords to get through.

Cons
Honestly, there isn't much that I don't like about the product. Sometimes it can have its quirks but the engineers at Avidian are constantly updating the software so that any issues that are encountered are fixed in constant product updates and releases.

Rating breakdown

Value for money
Ease of use
Customer support

Minimize review

Dani Gena

Easy to use, hard to forget

Used daily for 6-12 months
Reviewed 2019-10-09
Review Source: Capterra

Prophet has dramatically increased our speed to quote & has given us more visibility on what is in the pipeline. The workflow manager has been useful for follow up.

Pros
The integration into outlook makes it very easy to use. The customization aspect also allowed us to make it relevant to our niche industry.

Cons
Sometimes it crashes when I am inputting information. When this is an issue support is usually quick to help.

Response from Avidian Technologies


Thanks for taking the time to post a review! I'm thrilled to read that by using Prophet your company has become more productive!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

August Brimer

3 years running it as a user and 3 years using as an administrator

Reviewed 2016-09-12
Review Source: Software Advice

Pros
Scale-ability and the capability to mold to a lot of different companies business models. The vendor is good about fixing issues quickly but sometimes difficult to distinguish between an actual error and a company specific business process. There are a ton of purchasable add-on's from third parties that can and do make this a wonderful software if you have the money.

Cons
Slow to implement vendor driven Idea's Network from user ideas. The product feels extremely slow once you get used to running the system and is glitchy because of the method chosen to release updates and advancements. Vendor Runs a continuous improvement program with multiple releases a year so as they are designing new features at the same time they are cleaning errors and glitches rather than waiting a long time for advancements and a rock solid release. This could also be considered good and bad if you need an advancement, you don't have to wait! Since this software can mold to a large variety of business models it can make training difficult and long due to the complexities of the software's advanced features.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Brad Coulter

If you use Outlook you can use Prophet

Used daily for less than 6 months
Reviewed 2019-10-04
Review Source: Capterra

Overall very positive experience. The support has been great. We now have an easy to use CRM that lives in our email client that is always used.

Pros
The CRM is an integrated part of Outlook. If you didn't know better, you'd think it is a feature of Outlook.

Cons
It's only available on PCs. There are so many possibilities that it can be overwhelming.

Response from Avidian Technologies


Thanks for posting a review! I'm happy to read that you find our product helpful and easy to work with :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Laura Maddrey

Intuitive, Easy to Manage and Integrated

Used weekly for less than 6 months
Reviewed 2019-10-05
Review Source: Capterra

It lets you get going quickly and creating contacts and opportunities on the first day. We did a few hours of training and problem-solving from Avidian with a shared screen, which helped, but is a bit pricey.

Pros
The program is easy to manage and customize to your ever-changing needs. The program is also intuitive, you can mostly figure out how to use, enter and customize without a lot of assistance. It's great that it fully integrates into Outlook, where it can even create Tasks and track emails.

Cons
It feels a bit "clunky" and needs some further refinement. The user interface needs a bit more refinement. It has so many customization options and things you can do, but it's hard to unpeel and see every option.

Response from Avidian Technologies


I'm glad that you find Prophet CRM useful. Thanks for the review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Prophet CRM pricing

Starting from
$179.40/year
Pricing options
Subscription
Free trial

Prophet CRM features

API (452 other apps)
Activity Dashboard (296 other apps)
Activity Tracking (203 other apps)
Automatic Notifications (239 other apps)
Calendar Management (210 other apps)
Contact Management (169 other apps)
Custom Fields (165 other apps)
Customer Database (202 other apps)
Customizable Branding (253 other apps)
Customizable Reporting (188 other apps)
Customizable Templates (212 other apps)
Data Import/Export (228 other apps)
Electronic Payments (173 other apps)
Email Integration (224 other apps)
Real Time Data (157 other apps)
Reminders (210 other apps)
Reporting & Statistics (318 other apps)
Social Media Integration (202 other apps)
Surveys & Feedback (183 other apps)
Third Party Integration (301 other apps)

Videos and tutorials

Additional information for Prophet CRM

Key features of Prophet CRM

  • Sync Contacts Across Devices
  • Check for Duplicate Contacts
  • Create and Manage Contacts in Outlook
  • Manage Sales Opportunities in Outlook
  • Tracking Incoming and Outgoing Email
  • Send Personalized Group Emails
  • Track Sales Opportunities
  • Create and Customize Reports
View All Features