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Prophet CRM Pricing, Features, Reviews and Alternatives

Prophet CRM product overview

Price starts from

$

179.40

What is Prophet CRM?

Getting Prophet CRM for Outlook Means:

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Phone Support
Email/Help Desk

Training options

Documentation
Live Online
Webinars
Videos

Prophet CRM pricing information

Value for money

4.0

/5

88

Price starts from

$

179.40

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Prophet CRM features

Functionality

4.0

/5

88
Total Features19 4 categories

Most valued features by users

Data Import/Export
Contact Management
Pipeline Management
Segmentation
Interaction Tracking
Shared Contacts
Prospecting Tools
Search/Filter

Prophet CRM users reviews

Overall rating

4.1

/5

88

Positive reviews

89%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.13/10
Rating distribution

5

4

3

2

1

41

37

6

2

2

Pros
The interface with Microsoft Outlook is seamless and user friendly. The customer service at Avidian has been outstanding.

RD

Randy D.

What i like the best about Prophet CRM is that it is very user friendly and its customer service is always there to help us.

LM

Loreto M.

Donnita Weese supports our team as an Account Manager and she is great, couldn't have asked for a better representative to help my team.

BA

Brian A.

Cons
RUN AWAY - this product is a step in the wrong direction - too many screens, too complicated, does not work well off-line.

CW

Craig W.

Any CRM that makes you leave outlook has problems.

CR

Carey R.

I don't like the warnings for too many screens open.

DW

Diane W.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Prophet as a Sales Tool

Reviewed 6 years ago

What I like best about this product is that it is easy to use, yet more complex depending upon needs. It is easily customized to meet individual business needs and allows us visibility to our entire team with regards to meetings, contacts, opportunities, etc. What I like the best about this vendor is that they are extremely responsive, very helpful and knowledgeable about their product. Their different...

Pros

This software has many pros, including its integration with Outlook. It is easy to install, and there are lots of training sessions and videos available for use. There is no separate system to log into, it is always open and available, no passwords to get through.

Cons

Honestly, there isn't much that I don't like about the product. Sometimes it can have its quirks but the engineers at Avidian are constantly updating the software so that any issues that are encountered are fixed in constant product updates and releases.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, hard to forget

Reviewed 2 years ago

Prophet has dramatically increased our speed to quote & has given us more visibility on what is in the pipeline. The workflow manager has been useful for follow up.

Pros

The integration into outlook makes it very easy to use. The customization aspect also allowed us to make it relevant to our niche industry.

Cons

Sometimes it crashes when I am inputting information. When this is an issue support is usually quick to help.

Vendor response

Thanks for taking the time to post a review! I'm thrilled to read that by using Prophet your company has become more productive!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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3 years running it as a user and 3 years using as an administrator

Reviewed 5 years ago
Pros

Scale-ability and the capability to mold to a lot of different companies business models. The vendor is good about fixing issues quickly but sometimes difficult to distinguish between an actual error and a company specific business process. There are a ton of purchasable add-on's from third parties that can and do make this a wonderful software if you have the money.

Cons

Slow to implement vendor driven Idea's Network from user ideas. The product feels extremely slow once you get used to running the system and is glitchy because of the method chosen to release updates and advancements. Vendor Runs a continuous improvement program with multiple releases a year so as they are designing new features at the same time they are cleaning errors and glitches rather than waiting a long time for advancements and a rock solid release. This could also be considered good and bad if you need an advancement, you don't have to wait! Since this software can mold to a large variety of business models it can make training difficult and long due to the complexities of the software's advanced features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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If you use Outlook you can use Prophet

Reviewed 2 years ago

Overall very positive experience. The support has been great. We now have an easy to use CRM that lives in our email client that is always used.

Pros

The CRM is an integrated part of Outlook. If you didn't know better, you'd think it is a feature of Outlook.

Cons

It's only available on PCs. There are so many possibilities that it can be overwhelming.

Vendor response

Thanks for posting a review! I'm happy to read that you find our product helpful and easy to work with :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Intuitive, Easy to Manage and Integrated

Reviewed 2 years ago

It lets you get going quickly and creating contacts and opportunities on the first day. We did a few hours of training and problem-solving from Avidian with a shared screen, which helped, but is a bit pricey.

Pros

The program is easy to manage and customize to your ever-changing needs. The program is also intuitive, you can mostly figure out how to use, enter and customize without a lot of assistance. It's great that it fully integrates into Outlook, where it can even create Tasks and track emails.

Cons

It feels a bit "clunky" and needs some further refinement. The user interface needs a bit more refinement. It has so many customization options and things you can do, but it's hard to unpeel and see every option.

Vendor response

I'm glad that you find Prophet CRM useful. Thanks for the review!

Prophet CRM FAQs and common questions

Prophet CRM has the following pricing plans:
Starting from: $179.40


Prophet CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Prophet CRM supports the following languages:
English


No, Prophet CRM does not have an API available.


Prophet CRM offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk

Most popular Prophet CRM comparisons

Prophet CRMvsSalesforce Sales Cloud

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