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Refiner Logo

User feedback & customer survey software for SaaS companies

Last updated: March 2026

Refiner Alternatives & Competitors (2026)

Top 10 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


SurveyMonkey logo

Online survey and feedback collection platform

learn more
logo
SurveyMonkey
logo
Refiner

0.4

4.4

Value for money

4.8
30
per user/per month

Starting price

99
usage based/per month

0.2

4.5

Functionality

4.3

Activity Dashboard

4.7/5

Anonymous Feedback

4.6/5

API

4.5/5

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

Trustpilot logo

Customer review management platform for online businesses

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logo
Trustpilot
logo
Refiner

0.6

4.2

Value for money

4.8
299
flat rate/per month

Starting price

99
usage based/per month

0.1

4.4

Functionality

4.3

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

Jotform logo

Cloud-based form builder tool for digital forms.

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logo
Jotform
logo
Refiner

0.3

4.5

Value for money

4.8
39
flat rate/per month

Starting price

99
usage based/per month

0.3

4.6

Functionality

4.3

Action Management

4.7/5

Activity Dashboard

4.7/5

Access Controls/Permissions

4.5/5

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

Survicate logo

Collect, analyze, and act on customer feedback

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logo
Survicate
logo
Refiner

0.5

4.3

Value for money

4.8
49
usage based/per month

Starting price

99
usage based/per month
4.3

Functionality

4.3

A/B Testing

5/5

Campaign Management

5/5

API

4.6/5

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

Typeform logo

Interactive form builder for data collection

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logo
Typeform
logo
Refiner

0.6

4.2

Value for money

4.8
39
flat rate/per month

Starting price

99
usage based/per month

0.2

4.5

Functionality

4.3

API

4.9/5

Access Controls/Permissions

4.4/5

Activity Dashboard

4.3/5

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

Screeb logo

We help companies to (re)connect with their customers

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logo
Screeb
logo
Refiner

0.5

4.3

Value for money

4.8
135
usage based/per month

Starting price

99
usage based/per month

0.1

4.4

Functionality

4.3

Activity Dashboard

5/5

Anonymous Feedback

4/5

A/B Testing

N/A

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

Zoho Survey logo

Cloud-based tool for creating and manging surveys

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logo
Zoho Survey
logo
Refiner

0.5

4.3

Value for money

4.8
35
flat rate/per month

Starting price

99
usage based/per month

0.2

4.5

Functionality

4.3

Alerts/Notifications

5/5

Customizable Reports

5/5

Activity Dashboard

4.9/5

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

Surveyapp logo

Software for creating and managing feedback and surveys

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logo
Surveyapp
logo
Refiner

0.3

4.5

Value for money

4.8
29.99
/per month

Starting price

99
usage based/per month

0.2

4.5

Functionality

4.3

Customizable Forms

5/5

Customizable Branding

4.8/5

Activity Dashboard

4.8/5

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

SurveySparrow logo

Software for creating and managing feedback and surveys

learn more
logo
SurveySparrow
logo
Refiner

0.5

4.3

Value for money

4.8
Empty state illustration for "No pricing info"

No pricing info

Starting price

99
usage based/per month
4.3

Functionality

4.3

360 Degree Feedback

5/5

Benchmarking

5/5

Access Controls/Permissions

3/5

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

Alchemer logo

Customer experience management and online survey platform

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logo
Alchemer
logo
Refiner

0.9

3.9

Value for money

4.8
55
per user/per month

Starting price

99
usage based/per month

0.2

4.1

Functionality

4.3

Access Controls/Permissions

4/5

Benchmarking

4/5

360 Degree Feedback

N/A

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
Refiner

0.1

4.7

Value for money

4.8
15
per user/per month

Starting price

99
usage based/per month

0.3

4.6

Functionality

4.3

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

Questback logo

Experience Management

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logo
Questback
logo
Refiner

0.3

4.5

Value for money

4.8
2500
/per year

Starting price

99
usage based/per month

0.3

4.6

Functionality

4.3

Anonymous Feedback

3.7/5

360 Degree Feedback

N/A

Action Management

N/A

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

SmartSurvey logo

Online survey & questionnaire tool

learn more
logo
SmartSurvey
logo
Refiner

0.2

4.6

Value for money

4.8
45
flat rate/per month

Starting price

99
usage based/per month

0.3

4.6

Functionality

4.3

Alerts/Notifications

5/5

Access Controls/Permissions

3.3/5

Autofill

N/A

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

Delighted logo

Cloud-based customer and employee experience platform

learn more
logo
Delighted
logo
Refiner

0.1

4.7

Value for money

4.8
17
flat rate/per month

Starting price

99
usage based/per month

0.3

4.6

Functionality

4.3

Access Controls/Permissions

4.8/5

Alerts/Notifications

4.5/5

Activity Dashboard

4/5

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

SurveyLegend logo

Mobile-friendly survey management platform

learn more
logo
SurveyLegend
logo
Refiner

0.5

4.3

Value for money

4.8
19
flat rate/per month

Starting price

99
usage based/per month

0.2

4.5

Functionality

4.3

Alerts/Notifications

4.7/5

Anonymous Feedback

4.6/5

API

4.5/5

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

Hotjar logo

Digital experience insights for any business selling online

learn more
logo
Hotjar
logo
Refiner

0.4

4.4

Value for money

4.8
39
/per month

Starting price

99
usage based/per month

0.2

4.5

Functionality

4.3

Annotations

5/5

Activity Dashboard

4.8/5

Activity Tracking

4.7/5

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

Birdeye logo

AI-based webchat assistant for business conversations

learn more
logo
Birdeye
logo
Refiner

0.3

4.5

Value for money

4.8
Empty state illustration for "No pricing info"

No pricing info

Starting price

99
usage based/per month

0.3

4.6

Functionality

4.3

AI/Machine Learning

5/5

AI Writing Assistant

5/5

Activity Dashboard

4.7/5

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

XM for Customer Experience logo

Customer experience management (CXM) platform

learn more
logo
XM for Customer Experience
logo
Refiner

0.3

4.5

Value for money

4.8
1500
/per year

Starting price

99
usage based/per month

0.3

4.6

Functionality

4.3

Activity Dashboard

5/5

Access Controls/Permissions

4.6/5

Activity Tracking

4.5/5

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

GetFeedback logo

Send better surveys. Collect better feedback.

learn more
logo
GetFeedback
logo
Refiner

0.6

4.2

Value for money

4.8
50
per feature/per month

Starting price

99
usage based/per month

0.2

4.5

Functionality

4.3

API

4/5

Activity Tracking

1/5

360 Degree Feedback

N/A

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5

InputKit logo

InputKit, the best tool for an incredible experience.

learn more
logo
InputKit
logo
Refiner
4.8

Value for money

4.8
2000
flat rate/per year

Starting price

99
usage based/per month

0.6

4.9

Functionality

4.3

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

N/A

Top Features

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Collaboration Tools

5/5