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SAP Customer Experience Logo

Enterprise CRM software

Last updated: March 2026

SAP Customer Experience Alternatives & Competitors (2026)

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Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

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Salesforce Sales Cloud
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SAP Customer Experience

0.1

4.1

Value for money

4.0
25
per user/per month

Starting price

58
per user/per month

0.2

4.4

Functionality

4.2

AI/Machine Learning

4.9/5

Activity Tracking

4.6/5

Activity Dashboard

4.5/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
SAP Customer Experience

0.2

4.2

Value for money

4.0
39
per user/per month

Starting price

58
per user/per month

0.2

4.4

Functionality

4.2

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

LiveChat logo

AI-based live chat for customer support and sales teams

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logo
LiveChat
logo
SAP Customer Experience

0.5

4.5

Value for money

4.0
25
per user/per month

Starting price

58
per user/per month

0.3

4.5

Functionality

4.2

Alerts/Notifications

5/5

Activity Dashboard

4.4/5

Alerts/Escalation

4.4/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
SAP Customer Experience

0.7

4.7

Value for money

4.0
15
per user/per month

Starting price

58
per user/per month

0.4

4.6

Functionality

4.2

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk
logo
SAP Customer Experience

0.4

4.4

Value for money

4.0
19
per user/per month

Starting price

58
per user/per month

0.1

4.3

Functionality

4.2

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

Dynamics 365 logo

ERP and CRM applications from Microsoft

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Dynamics 365
logo
SAP Customer Experience

0.1

4.1

Value for money

4.0
50
per user/per month

Starting price

58
per user/per month

0.1

4.3

Functionality

4.2

Asset Lifecycle Management

4.5/5

Billing & Invoicing

4.5/5

Accounts Receivable

4.4/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

Tidio logo

Aill-in-one customer support software with AI features

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Tidio
logo
SAP Customer Experience

0.5

4.5

Value for money

4.0
24.17
flat rate/per month

Starting price

58
per user/per month

0.4

4.6

Functionality

4.2

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

Intercom logo

AI-powered customer service with helpdesk

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logo
Intercom
logo
SAP Customer Experience
4.0

Value for money

4.0
39
per user/per month

Starting price

58
per user/per month

0.2

4.4

Functionality

4.2

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

Salesforce Service Cloud logo

AI powered customer service management platform

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Salesforce Service Cloud
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SAP Customer Experience

0.2

4.2

Value for money

4.0
25
per user/per month

Starting price

58
per user/per month

0.2

4.4

Functionality

4.2

Alerts/Notifications

4.6/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk
logo
SAP Customer Experience

0.5

4.5

Value for money

4.0
9
per user/per month

Starting price

58
per user/per month

0.3

4.5

Functionality

4.2

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

Bitrix24 logo

All in one business management workspace

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Bitrix24
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SAP Customer Experience

0.2

4.2

Value for money

4.0
61
flat rate/per month

Starting price

58
per user/per month

0.1

4.3

Functionality

4.2

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

Zoho Assist logo

Cloud-based remote support solution

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Zoho Assist
logo
SAP Customer Experience

0.7

4.7

Value for money

4.0
480
flat rate/per month

Starting price

58
per user/per month

0.4

4.6

Functionality

4.2

Alerts/Notifications

5/5

Access Controls/Permissions

4.7/5

Chat/Messaging

4.5/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

Odoo  logo

All-in-one open-source business software

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Odoo
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SAP Customer Experience

0.1

4.1

Value for money

4.0
31.1
per user/per month

Starting price

58
per user/per month
4.2

Functionality

4.2

Activity Tracking

4.8/5

Accounting Integration

4.4/5

Activity Dashboard

4.3/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

EngageBay CRM logo

Integrated sales & marketing software for growing teams

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EngageBay CRM
logo
SAP Customer Experience

0.7

4.7

Value for money

4.0
14.99
per user/per month

Starting price

58
per user/per month

0.4

4.6

Functionality

4.2

A/B Testing

5/5

Activity Tracking

5/5

Alerts/Notifications

4.8/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

Salesforce Starter logo

Customer relationship management tool for SMBs

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logo
Salesforce Starter
logo
SAP Customer Experience

0.1

3.9

Value for money

4.0
25
per user/per month

Starting price

58
per user/per month
4.2

Functionality

4.2

Calendar Management

4.7/5

Activity Dashboard

4.4/5

Activity Tracking

4/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

Yonyx logo

Decision tree driven Interactive guides for customer service

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logo
Yonyx
logo
SAP Customer Experience

0.7

4.7

Value for money

4.0
25
per user/per month

Starting price

58
per user/per month

0.5

4.7

Functionality

4.2

Catalog Management

5/5

API

4.9/5

Call Center Management

4.8/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

Front logo

AI-enabled customer service platform for collaboration

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logo
Front
logo
SAP Customer Experience

0.1

4.1

Value for money

4.0
25
per user/per month

Starting price

58
per user/per month

0.2

4.4

Functionality

4.2

Alerts/Escalation

4.5/5

Alerts/Notifications

4.3/5

Access Controls/Permissions

4.3/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

SugarCRM logo

Cloud-based customer relationship management (CRM) platform

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logo
SugarCRM
logo
SAP Customer Experience

0.2

3.8

Value for money

4.0
19
per user/per month

Starting price

58
per user/per month

0.4

3.8

Functionality

4.2

Calendar Management

4.3/5

Activity Dashboard

4/5

Alerts/Notifications

3.5/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

Claritysoft CRM logo

User-friendly customer relationship management software

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logo
Claritysoft CRM
logo
SAP Customer Experience

0.6

4.6

Value for money

4.0
49
per user/per month

Starting price

58
per user/per month
4.2

Functionality

4.2

Activity Dashboard

5/5

Calendar Management

5/5

Alerts/Notifications

4.7/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5

Creatio CRM logo

New era CRM to manage all customer and operational workflows

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logo
Creatio CRM
logo
SAP Customer Experience

0.7

4.7

Value for money

4.0
25
per user/per month

Starting price

58
per user/per month

0.5

4.7

Functionality

4.2

Access Controls/Permissions

5/5

Alerts/Notifications

5/5

Activity/News Feed

4/5

Top Features

Customer Complaint Tracking

5/5

Client Management

4.8/5

Contact Management

4.3/5