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Sapaad vs GloriaFood Comparison
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Overview
Sapaad is a cloud-based point-of-sale (POS) and restaurant management system designed for restaurants of all sizes.
GloriaFood is an online ordering & food delivery platform that helps restaurant owners streamline point-of-sale operations...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
39.99
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
0
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
After-service is super important for businesses like ours. There are similar products and systems out there, but Sapaad's customer service gives them an upper hand over the competition.
With Sapaad, we love the fact that front office and back office operations are very easy to configure. And if we ever do require help, their Support team is extremely prompt and responsive.
Sapaad's dashboard gives me a complete overview of my restaurant's sales anytime I want, even remotely; great for keeping tabs on what's happening. The Sales Summary report is particularly impressive.
Pros
Very stable, next to none downtime. Super effective support team; they provide swift and prompt response regarding your inquiries.
Super easy to use with great additional features like payments for an additional fee.
I like that it is a feature rich software and the customer service is very responsive.
Cons
I know there is an offline mode that allows punching of orders, but if we have no network or there's a power failure, things slow down and it becomes a hassle.
There should be a field in the CRM to record customer complaints while the call center agent is taking orders.
KDS does not display servers names on ticket so kitchen has no idea who rang in the ticket. Servers have to log in using an email and password, no keycode for quick entry.
Cons
Other issues, if there was bad bandwidth, the restaurant would tend to blame me, rather than the bandwidth, if there were issues with the app. One thing I would like to see are tabbed menus.
This for marketing generates problems, so you are forced to take the marketing package if you want to make small marketing strategies.
Limit of feature development, and lack of local banks online payments.
Key features
- Total features61
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Calendar/Reminder System
- Commission Management
- Cost Management
- Customer Accounts
- Customer Database
- Customer History
- Customer Support
- Customizable Branding
- Data Import/Export
- Delivery Estimate
- Delivery Management
- Delivery Tracking
- Discount Management
- Electronic Payments
- Employee Management
- Food Delivery Dispatching
- For Restaurants
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Kitchen/Menu Management
- Live Tracking
- Loyalty Program
- Menu Builder
- Mobile Access
- Mobile Booking
- Multi-Channel Marketing
- Multi-Location
- Online Booking
- Online Ordering
- Online Payments
- Online Reservations
- Order Management
- Order Processing
- Order Tracking
- Ordering Automation
- POS Integration
- Payment Processing
- Performance Metrics
- Point of Sale (POS)
- Pricing Management
- Promotions Management
- Purchase Order Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Recipe Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Routing
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Separate Checks
- Social Promotion
- Split Checks
- Stock Management
- Table Management
- Third Party Integrations
- Tips Management
- Waitstaff Management
- Website Personalization
- eCommerce Management
- Total features39
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Calendar/Reminder System
- Commission Management
- Cost Management
- Customer Accounts
- Customer Database
- Customer History
- Customer Support
- Customizable Branding
- Data Import/Export
- Delivery Estimate
- Delivery Management
- Delivery Tracking
- Discount Management
- Electronic Payments
- Employee Management
- Food Delivery Dispatching
- For Restaurants
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Kitchen/Menu Management
- Live Tracking
- Loyalty Program
- Menu Builder
- Mobile Access
- Mobile Booking
- Multi-Channel Marketing
- Multi-Location
- Online Booking
- Online Ordering
- Online Payments
- Online Reservations
- Order Management
- Order Processing
- Order Tracking
- Ordering Automation
- POS Integration
- Payment Processing
- Performance Metrics
- Point of Sale (POS)
- Pricing Management
- Promotions Management
- Purchase Order Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Recipe Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Routing
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Separate Checks
- Social Promotion
- Split Checks
- Stock Management
- Table Management
- Third Party Integrations
- Tips Management
- Waitstaff Management
- Website Personalization
- eCommerce Management
Integrations
- Total integrations7
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations10
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
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