Sapaad Pricing, Features, Reviews & Comparison of Alternatives

Sapaad

Cloud POS for restaurants of all sizes

4.41/5 (29 reviews)

Sapaad overview

Sapaad is a cloud-based point-of-sale (POS) and restaurant management system for cafés, fast food chains, restaurants, home delivery, and take-away outlets of all sizes. The software supports various order types such as dine-in, walk-in, take-away, and home delivery, and can be implemented in a single location or multi-location business model.

Sapaad has stock and inventory management features which allow users to manage stock by inventory location, send purchase orders directly to suppliers, receive and transfer stock, run stock takes, and build par levels. With the recipe management feature, users can configure recipe ingredients, modify recipes and identify the cost effect of the ingredients on the menu item price. The software has a dashboard and reporting system which provides an array of sales and marketing insights, as well as information on stock such as low running stock, stock on hand and overall cost of goods.

Sapaad's add-ons include the online ordering module, in-built loyalty program, and SMS. It also has a Kitchen Display System that enhances kitchen operations and provides real-time insights into kitchen efficiency. Sapaad has also partnered with various third-party apps to provide accounting integration and more. The software has a pay-as-you-go pricing model, and is available to restaurants across the world. It has ten different tiers of monthly subscription plans based on the number of outlets and users.
www.sapaad.com

Pricing

Starting from
$59/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe and 3 other markets, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
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Sapaad reviews

Value for money
Features
Ease of use
Customer support
  3.8
  4.1
  4.6
  4.6
Chad Gustafson

Easy-to-use system. Top notch customer service!

Used daily for 1-2 years
Reviewed 2018-08-08
Review Source: Capterra

I was unhappy with the POS software we were using previously and researched hundreds before I found Sapaad and signed up for the free demo. It seemed to have pretty much everything I was looking for. We use it for table management, cash register, printing bar, kitchen and customer tickets, reporting on sales and inventory. It's cloud based so it's much easier for the staff to work with. Our old system had to be loaded on every POS and device.. it was a pain. It's so easy to see exactly what's going on at the restaurant if we aren't there. We really like that. On other systems the "remote" login is only for viewing stats or things, not full on. Your customer service is top notch. I don't think I've ever said that about any company. They get back with useful and relevant information always less than 12 hours and they've even made some changes that we've asked for. As far as a feature, I'd have to say that the ease of seeing our sales history and which products are moving the best (or worst) is probably my favorite feature. Before I'd have to export all the data and then import it into Excel and run it through a system I had created. This is MUCH easier... and, I can do it from my phone on a train!

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Zakarya Zak

Best customer service over competition!

Used weekly for 1-2 years
Reviewed 2018-08-08
Review Source: Capterra

Sapaad is great. It's practical, easy to use. It's accessible from any device and I can have multiple user points. Sapaad has been incredibly effective in helping us visualize our business performance and stay connected to my business on the go. What I like most is the customer support. They're always available and helpful and hands-on with assisting when required, say if we're facing an issue or internet is lagging. It's one of their biggest advantages. After-service is super important for businesses like ours. There are similar products and systems out there, but Sapaad's customer service gives them an upper hand over the competition.

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Nicola Cooper

Easy access of monitoring sales and identifying trends

Used daily for 1-2 years
Reviewed 2018-08-08
Review Source: Capterra

As our business developed, we researched POS tech providers who could provide a comprehensive solution to fit our unique operations. We found Sapaad to best complement our meal plans and our day-to-day operational requirements. We can easily set up our custom meal plans in Sapaad and schedule it for weekly or monthly. Meals are auto-printed in the kitchen on the day and prepared fresh. Sapaad provides easy access to monitoring our sales and revenue with live reports. We love that we can identify sales trends in our business, at a glance!

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Abdul Hakim Qaed

Accurate and user-friendly system

Used daily for 2+ years
Reviewed 2019-05-01
Review Source: Capterra

I like the accuracy and that all my business information is online and up-to-date. Sapaad provides detailed reports of my restaurant performance that have helped me in streamlining my operations and decision making. I can access my reports from anywhere as it is online. The system is very user-friendly. I am pleased with the current features in Sapaad since it has everything I need for my restaurant business.

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Siljo J.

Excellent CRM and delivery tools

Used daily for 1-2 years
Reviewed 2018-08-08
Review Source: Capterra

The CRM is extremely user-friendly. It gives us great tools and insights into customer information that makes engaging with the customer a lot more effortless. Our customers seem to appreciate it as well. Sapaad has excellent cloud printing network that automatically detects the customer's location based on their information and prints the order at our nearest branch.

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Sapaad pricing

Starting from
$59/month
Pricing options
Free trial
Subscription
View Pricing Plans

Small: $59/month
• 1 Outlet
• 10 Users
• Unlimited Devices

Medium: $99/month
• 2 Outlets
• 25 Users
• Unlimited Devices

Large: $199/month
• 5 Outlets
• 65 Users
• Unlimited Devices

Upsize: $299/month
• 8 Outlets
• 100 Users
• Unlimited Devices

Enterprise: $399/month
• 12 Outlets
• 165 Users
• Unlimited Devices

Enterprise 15: $749/month
• 15 Outlets
• 200 Users
• Unlimited Devices

Enterprise 20: $999/month
• 20 Outlets
• 300 Users
• Unlimited Devices

Enterprise 30: $1,499/month
• 30 Outlets
• 450 Users
• UnlimitedDevices

Enterprise 40: $1,999/month
• 40 Outlets
• 600 Users
• Unlimited Devices

Enterprise 50: $2,499/month
• 50 Outlets
• 750 Users
• Unlimited Devices

Sapaad features

API
Activity Dashboard
CRM Integration
Customer Database
Reporting & Statistics
Third Party Integration

Activity Tracking (138 other apps)
Automatic Notifications (174 other apps)
Automatic Reminders (165 other apps)
Calendar Management (160 other apps)
Contact Database (115 other apps)
Custom Fields (135 other apps)
Customizable Branding (160 other apps)
Customizable Reporting (139 other apps)
Customizable Templates (138 other apps)
Data Import/Export (152 other apps)
Electronic Payments (119 other apps)
Email Integration (162 other apps)
Mobile Integration (121 other apps)
Social Media Integration (139 other apps)

Additional information for Sapaad

Key features of Sapaad

  • API for ERP Integration
  • Access Control
  • Automated End of Business Day
  • Barcode Scanning
  • Batch Production
  • Business Summary
  • Call Center Module
  • Call Center Order Taking System
  • Category-based Printing
  • Centralised Customer Database
  • Configurable Menu Items
  • Configurable Print Options
  • Customer Engagement
  • Customer Insights
  • Customer Relationship Management
  • Customer Relationship Management (CRM)
  • Delivery Management
  • Delivery Tracking
  • Expedite Screen
  • Food Cost Control
  • Franchise & Multi-branch Friendly
  • Franchise Management
  • Future Orders
  • Gift Cards & Coupons
  • In-built Loyalty Program
  • Integrated CRM
  • Inventory Optimization
  • Kitchen Display System
  • Kitchen Management
  • Kitchen Prep Screen
  • LIVE Business Dashboard
  • Local Printing
  • Menu Management
  • Move Table
  • Multi-Location
  • Multi-Store Management
  • Multi-dimensional Reporting
  • Multi-dimensional Reports
  • Multi-lingual Billing
  • Multi-lingual Menu
  • Multiple Payment Types
  • Network Printing
  • Offline Mode
  • Point of Sale
  • Real-time Reporting
  • Recipe Management
  • Referral Management
  • Remote Printing
  • SMS Communication
  • Sales Trends & Marketing Analysis
  • Send POs Directly To Suppliers
  • Service Screens
  • Split Bill
  • Split Table
  • Staff Management
  • Stock Management
  • Stock Receipts & Issues
  • Stock Requests & Transfers
  • Surcharges & Discount
  • Table Management
  • Tablet-friendly Order-taking
  • Tablet-friendly Stock Take
  • Tally Integration
  • Tip Management
  • Token Display Screen
  • Waste Management
  • Web & Mobile Ordering
  • Xero Integration
View All Features

Benefits

• Sapaad software can be accessed on any device including smartphones, tablets, laptops, and desktops.

• Sapaad has an offline mode which enables users to run the software even without access to the internet.

• Users can monitor business and employee performance across operations.

• Users can add new outlets and stores with a single click.

• Sapaad provides an API interface for integration with ERP systems and accounting systems like Xero, Tally, and more.