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GloriaFood

4.6
(61)

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Order management and delivery platform for restaurants

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(3)

GloriaFood Pricing, Features, Reviews and Alternatives

GloriaFood product overview

Price starts from

0

Other

What is GloriaFood?

GloriaFood is an online ordering and food delivery platform that helps restaurant owners streamline point-of-sale operations and manage orders, table reservations, promotional activities, and more. With its administration panel, users can select multiple delivery locations, define minimum order amounts, and set zone-based delivery fees.

Key benefits of using GloriaFood

• GloriaFood helps restaurants add widgets to view orders or menus and reserve tables on the sales website and improve overall customer retention rates.
• Managers can accept, receive and confirm orders using mobile applications and create food menus with categories, dishes and other specifications.
• Restaurants can create customizable websites by choosing images from a built-in database and enable customers to place orders via Facebook pages.
• GloriaFood allows restaurants to send invitations to clients for online ordering and use the reporting dashboard to streamline decision-making processes.
• Integrate seamlessly with Oracle Simphony Essentials POS to truly accelerate your business

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Videos
Documentation

GloriaFood FAQs

Q. What type of pricing plans does GloriaFood offer?

GloriaFood has the following pricing plans:
Starting from: 0.00
Pricing model: Free
Free Trial: Available

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Q. Who are the typical users of GloriaFood?

GloriaFood has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does GloriaFood support?

GloriaFood supports the following languages:
Dutch, English, German, Italian, Norwegian (Bokmal), Portuguese, Spanish, Swedish

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Q. Does GloriaFood support mobile devices?

GloriaFood supports the following devices:
Android, iPad, iPhone

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Q. Does GloriaFood offer an API?

Yes, GloriaFood has an API available for use.

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Q. What other apps does GloriaFood integrate with?

GloriaFood integrates with the following applications:
Track Vacation Rental PMS, Tookan, GetSwift, Checkmate , Shipday

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Q. What level of support does GloriaFood offer?

GloriaFood offers the following support options:
Phone Support, Knowledge Base, Chat, FAQs/Forum

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GloriaFood pricing information

Value for money

4.7

/5

61

Starting from

0

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GloriaFood features

Functionality

4.5

/5

61

Total features

40

6 categories

Most valued features by users

Multi-Location
Order Management
Point of Sale (POS)
Alerts/Notifications
Reporting/Analytics
Third Party Integrations
Billing & Invoicing
Sales Reports

Functionality contenders

GloriaFood users reviews

Overall Rating

4.6

/5

61

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.34/10
Rating distribution

5

4

3

2

1

47

11

0

1

2

Pros
Very stable, next to none downtime. Super effective support team; they provide swift and prompt response regarding your inquiries.
Super easy to use with great additional features like payments for an additional fee.
I like that it is a feature rich software and the customer service is very responsive.
Cons
Other issues, if there was bad bandwidth, the restaurant would tend to blame me, rather than the bandwidth, if there were issues with the app. One thing I would like to see are tabbed menus.
This for marketing generates problems, so you are forced to take the marketing package if you want to make small marketing strategies.
Limit of feature development, and lack of local banks online payments.

Overall rating contenders

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Diego M.

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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What a GREAT delivery system

Reviewed a year ago
Pros

It capabilities to multi location and draw delivery areas are great. They offer lots a possibilities when setting up promotions and discounts. It is a no brainer if you are looking to set up a delivery system for your business

Cons

Would be great if they could offer more 3rd party integrations such as online payment systems.

KM
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Kevin M.

Food & Beverages, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lifesaver during the first and second Covid-19 Social Distancing in Vietnam

Reviewed 2 years ago

As I mentioned GloriaFood helped our restaurant a lot. It was a surprise feature during the first social distancing campaign here. A competitors system went offline the first week and this GloriaFood system really helped. Right now we are using both this system and GrabFood. GrabFood may get more orders but per order, GloriaFood brings in higher revenue. Our loyal customers will use GloriaFood even though they know they can always get a good discount with GrabFood.

Pros

The software is easy to setup and implement with Facebook or website (WordPress in our case). We got it up and running just in time for the first social distancing which closed the restaurants except for deliveries. Customers were easily able to adapt to this app. Training the staff to use it was a breeze. What is good about this software was the ability to add photos to each food item if needed. Our customers needed it. The reports and heatmaps are another valuable asset to the this app as well. We can see exactly where we need to focus on our deliveries more.

Cons

Not related to the app but if a customer ordered via Facebook, then they tended to message us on whether we got their order or not. Other issues, if there was bad bandwidth, the restaurant would tend to blame me, rather than the bandwidth, if there were issues with the app. One thing I would like to see are tabbed menus. Restaurants like the one I manage the IT for have many food items. A tabbed menu will be helpful.

AR
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Anonymous Reviewer

Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good software, deceptive practices for partners

Reviewed a month ago

Good service, terrible treatment of the affiliates.

Pros

The software is good enough for the purpose. We've subscribed in their partner program and promoted their service and add-ons to a few restaurants, hoping to help our clients and hopefully generate some revenue.

Cons

We never got paid regarding our commissions. They used excuses regarding our Paypal account not being able to receive their payments. We gave then another one, same excuse. When we forwarded communications from Paypal assuring us and them that there was no such issue, we were ghosted. My suggestion is to use the software, but always charge the customer and pay directly for the service, do not expect or trust affiliate commissions from them, you run the likely risk of not being paid.

LV
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Luca V.

Food & Beverages, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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very help full during pandemic

Reviewed 3 months ago
Pros

easy to set up, customer service on point, very user friendly

Cons

not able to pause order from tablet, very inportant

AS
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Alicia S.

Restaurants, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Life Saver

Reviewed 2 years ago

Great customer service, easy set up and maintenance, great functionality!

Pros

In this year of scrambling to adjust our business model in response to the Covid19 Pandemic the GloriaFood online ordering platform was a life saver. This platform allowed us to keep our business open and keep the hungry people fed while abiding by our local Covid19 mandates and best practices for due diligence in keeping our staff and customers safe. I'm excited to see how much it helps our efficiency in service this upcoming summer as we get back to a more normal business model!

Cons

I'm excited for updates to reporting offered as this company grows and expands. I would love to see reporting that showed a breakdown of menu items ordered so we can see what is selling and what is not week by week and at the end of the year. I would also love reporting that showed a breakdown of sales and tips on sales that was quicker to access (not requiring the exporting of a file to excel and manual formula entering to get totals for both daily).

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