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GloriaFood

4.6
(65)

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Order management and delivery platform for restaurants

(3)

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GloriaFood Pricing, Features, Reviews and Alternatives

GloriaFood FAQs

Q. What type of pricing plans does GloriaFood offer?

GloriaFood has the following pricing plans:
Starting from: $0.00
Pricing model: Free
Free Trial: Available

These products have better value for money


Q. Who are the typical users of GloriaFood?

GloriaFood has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does GloriaFood support?

GloriaFood supports the following languages:
Dutch, English, German, Italian, Norwegian (Bokmal), Portuguese, Spanish, Swedish


Q. Does GloriaFood support mobile devices?

GloriaFood supports the following devices:
Android, iPad, iPhone


Q. Does GloriaFood offer an API?

Yes, GloriaFood has an API available for use.


Q. What other apps does GloriaFood integrate with?

GloriaFood integrates with the following applications:
Track Vacation Rental PMS, DinePlan, Tookan, GetSwift, Checkmate , Shipday


Q. What level of support does GloriaFood offer?

GloriaFood offers the following support options:
Phone Support, Knowledge Base, Chat, FAQs/Forum

GloriaFood product overview

Price starts from

0

Other

What is GloriaFood?

GloriaFood is an online ordering and food delivery platform that helps restaurant owners streamline point-of-sale operations and manage orders, table reservations, promotional activities, and more. With its administration panel, users can select multiple delivery locations, define minimum order amounts, and set zone-based delivery fees.

Key benefits of using GloriaFood

• GloriaFood helps restaurants add widgets to view orders or menus and reserve tables on the sales website and improve overall customer retention rates.
• Managers can accept, receive and confirm orders using mobile applications and create food menus with categories, dishes and other specifications.
• Restaurants can create customizable websites by choosing images from a built-in database and enable customers to place orders via Facebook pages.
• GloriaFood allows restaurants to send invitations to clients for online ordering and use the reporting dashboard to streamline decision-making processes.
• Integrate seamlessly with Oracle Simphony Essentials POS to truly accelerate your business

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Videos
Documentation

Not sure about GloriaFood? Compare it with a popular alternative

Starting from

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Free plan
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Starting from

179

Per month

Other

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GloriaFood pricing information

Value for money

4.7

/5

65

Starting from

0

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GloriaFood features

Functionality

4.5

/5

65

Total features

40

6 categories

Most valued features by users

Alerts/Notifications
Third-Party Integrations
Multi-Location
Order Management
Point of Sale (POS)
Reporting/Analytics
Billing & Invoicing
Sales Reports

Functionality contenders

GloriaFood users reviews

Overall Rating

4.6

/5

65

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.35/10
Rating distribution

5

4

3

2

1

49

12

0

1

3

Pros
Very stable, next to none downtime. Super effective support team; they provide swift and prompt response regarding your inquiries.
Super easy to use with great additional features like payments for an additional fee.
I like that it is a feature rich software and the customer service is very responsive.
Cons
Other issues, if there was bad bandwidth, the restaurant would tend to blame me, rather than the bandwidth, if there were issues with the app. One thing I would like to see are tabbed menus.
This for marketing generates problems, so you are forced to take the marketing package if you want to make small marketing strategies.
Limit of feature development, and lack of local banks online payments.

Overall rating contenders

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Robert N.

Restaurants, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gloriafood - Best of the best

Reviewed 17 days ago
Pros

They were the only provider willing to help us in Namibia. There support is outstanding and their reliability is excellent. Plus they went out of their way to get us integrated with an online payment provider.

Cons

It would be great if we could customize the menu - so that all restaurants menus do not look the same. And the delivery zones and times - would be great if those could open and close based on times and days of the week. Quite days and times you can service more zones and busier days and times - less zones.

JE
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Jack E.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Comprehensive review of GloriaFood from long-time partner

Reviewed a year ago

Despite the missing features and some quirks, I would rate my experience with GloriaFood as hands-down a very good experience. The addition of multiple tablet support, an accurate calculation of delivery fees, and a more flexible promotions template would make this the very best system in the world, in my opinion.

Pros

Menu builder, integration with third-party delivery dispatch systems, multi-lingual interface, easy to use by customers, easy to use by restaurant staff, mature product with large installed user base, ability to add ordering capability to existing website, Google Profile and business Facebook page, availability of free WordPress plugin if integrating the product into a WordPress website. Among the optional PAID features, the automatic payment system and the ability to create multiple promotional offers is very helpful.

Cons

Restaurant is limited to only one tablet (no ability to have one tablet at front of house and another tablet in the kitchen), unable to calculate accurate delivery fees based on actual driving distance (this is the #1 complaint from a majority of my clients). Certain promotions cannot be adequately defined with the available formula templates. For example, it is not possible to define a FIXED DOLLAR AMOUNT discount on delivery fees (only a percentage discount is allowed). While the support staff is sympathetic to those reporting "missing features", the reality is that the product roadmap is inflexible and I have had no success obtaining features that have been requested for almost five years.

ST
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Shayne T.

Restaurants, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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It's a good app but just one vital problem is plagueing it

Reviewed 3 years ago

Setting up was easy. Using it is intuitive. Only issue is order management and that awful forced max volume alert. Every other food ordering app (Ubereats, Skip, Fantuan, Doordash, and their direct competitors) have volume control and notification settings! I don't understand why GloriaFood think they need to force this on owners. Their only recommendation is to add an external bluetooth speaker but you know what? You aren't the only food ordering app, we can't add a bluetooth speaker JUST for you when restaurants typically use multiple food ordering apps at a time... seriously arrogant developers. Otherwise the app is good. If it weren't for this single problem that makes the app simply unusable in our quiet restaurant, we would've highly recommended this app.

Pros

The base features are free allowing you to test the application before committing to a subscription. The set up was easy and the website builder creates a nice looking website. The ordering process works fine. It's also available in multiple languages which is nice.

Cons

As per the title, there is one outrageous issue with the software and it's fully intended by the developer. The notification/alert is an very obnoxious sound and it is on FULL volume. Even if you lower your devices volume or mute it, it doesn't matter. The app will force your device back to full volume and blast the hideous alert repeatedly until you accept/deny the order. This is a fully intended...

KM
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Kevin M.

Food & Beverages, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lifesaver during the first and second Covid-19 Social Distancing in Vietnam

Reviewed 3 years ago

As I mentioned GloriaFood helped our restaurant a lot. It was a surprise feature during the first social distancing campaign here. A competitors system went offline the first week and this GloriaFood system really helped. Right now we are using both this system and GrabFood. GrabFood may get more orders but per order, GloriaFood brings in higher revenue. Our loyal customers will use GloriaFood even though they know they can always get a good discount with GrabFood.

Pros

The software is easy to setup and implement with Facebook or website (WordPress in our case). We got it up and running just in time for the first social distancing which closed the restaurants except for deliveries. Customers were easily able to adapt to this app. Training the staff to use it was a breeze. What is good about this software was the ability to add photos to each food item if needed. Our customers needed it. The reports and heatmaps are another valuable asset to the this app as well. We can see exactly where we need to focus on our deliveries more.

Cons

Not related to the app but if a customer ordered via Facebook, then they tended to message us on whether we got their order or not. Other issues, if there was bad bandwidth, the restaurant would tend to blame me, rather than the bandwidth, if there were issues with the app. One thing I would like to see are tabbed menus. Restaurants like the one I manage the IT for have many food items. A tabbed menu will be helpful.

AS
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Alicia S.

Restaurants, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Life Saver

Reviewed 3 years ago

Great customer service, easy set up and maintenance, great functionality!

Pros

In this year of scrambling to adjust our business model in response to the Covid19 Pandemic the GloriaFood online ordering platform was a life saver. This platform allowed us to keep our business open and keep the hungry people fed while abiding by our local Covid19 mandates and best practices for due diligence in keeping our staff and customers safe. I'm excited to see how much it helps our efficiency in service this upcoming summer as we get back to a more normal business model!

Cons

I'm excited for updates to reporting offered as this company grows and expands. I would love to see reporting that showed a breakdown of menu items ordered so we can see what is selling and what is not week by week and at the end of the year. I would also love reporting that showed a breakdown of sales and tips on sales that was quicker to access (not requiring the exporting of a file to excel and manual formula entering to get totals for both daily).

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