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SevenRooms vs OpenTable Comparison (2026)

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SevenRooms

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OpenTable

Overview

SevenRooms is a web-based direct reservations, guest experience, marketing automation, and operations management solution for restaurants, hotels, nightclubs, sports clubs, and other membership organizations. Businesses can manage guest experience with a native iOS app and multiple POS integrations.

The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

149

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

24

5

4

3

2

1

16

4

3

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

4.7

1.3K

5

4

3

2

1

991

275

45

5

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

“Comparing it with other platforms, it is super easy to use and there are a lot of automations that you can set up that are very helpful to run your service smoothly.”
IL

Ilaria L.

Assistant Reservations Manager

“Overall, I think SevenRooms is a good platform and service, but I think it could be much more user friendly and the app is also impossible to use.”
ar

alex r.

Events Administrator

“I would give sevenrooms a 7/10 In terms of user friendly interface.”
MS

Michaela S.

Senior event manager

Pros

“There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home.”
MG

Mark G.

Company Director

“It’s a well‑established platform that excels at reservation management, offering a smooth and familiar experience for both diners and restaurants.”
RS

Radha S.

Legal Assistant

“The user-friendly interface and automated confirmations also helped save time and increase operational efficiency.”
LC

Louise C.

Marketing Director

Cons

Not enoughreviews yet

Cons

“Sometimes you have to enter your credit card information for certain reservations and you are charged if you cancel.”
SR

Sara R.

Attorney

“Three days after we canceled our service, we received an erroneous review, and Open Table did not address the issue even though it had nothing to do with our restaurant.”
MF

Mike F.

Owner

“The pricing is very expensive compared to its competitors - which we understand due to all the usage you can get out of the software and it being well-known.”
KJ

Katherine J.

Director of Marketing and Events

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features60
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Alerts/Notifications
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Delivery Estimate
  • Delivery Management
  • Electronic Payments
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Scheduling
  • Food Delivery Dispatching
  • For Restaurants
  • Forecasting
  • Gift Card Management
  • Group Reservations
  • Guest Experience Management
  • Interaction Tracking
  • Inventory Management
  • Kitchen/Menu Management
  • Lead Management
  • Loyalty Program
  • Marketing Automation
  • Menu Builder
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Mobile Payments
  • Online Booking
  • Online Ordering
  • Online Payments
  • Online Reservations
  • Order Entry
  • Order Management
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Prioritization
  • Promotions Management
  • Public Waitlist
  • QR Codes
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Rewards Management
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Sales Trend Analysis
  • Self Check-In/Check-Out
  • Social Media Integration
  • Social Promotion
  • Surveys & Feedback
  • Table Management
  • Third Party Booking
  • Third-Party Integrations
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Total features71
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Alerts/Notifications
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Delivery Estimate
  • Delivery Management
  • Electronic Payments
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Scheduling
  • Food Delivery Dispatching
  • For Restaurants
  • Forecasting
  • Gift Card Management
  • Group Reservations
  • Guest Experience Management
  • Interaction Tracking
  • Inventory Management
  • Kitchen/Menu Management
  • Lead Management
  • Loyalty Program
  • Marketing Automation
  • Menu Builder
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Mobile Payments
  • Online Booking
  • Online Ordering
  • Online Payments
  • Online Reservations
  • Order Entry
  • Order Management
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Prioritization
  • Promotions Management
  • Public Waitlist
  • QR Codes
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Rewards Management
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Sales Trend Analysis
  • Self Check-In/Check-Out
  • Social Media Integration
  • Social Promotion
  • Surveys & Feedback
  • Table Management
  • Third Party Booking
  • Third-Party Integrations
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration

Integrations

  • Total integrations12
  • Aloha EPOS
  • Bindo POS
  • Emma by Marigold
  • Google Maps
  • Instagram
  • Knovos Discovery
  • Lightspeed Retail
  • Meta for Business
  • PeopleVine
  • Stripe
  • Toast POS
  • Twilio
  • Total integrationsN/A
  • Aloha EPOS
  • Bindo POS
  • Emma by Marigold
  • Google Maps
  • Instagram
  • Knovos Discovery
  • Lightspeed Retail
  • Meta for Business
  • PeopleVine
  • Stripe
  • Toast POS
  • Twilio

Alternatives

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