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SevenRooms
Operations, marketing, & guest engagement platform
(6)
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SevenRooms Pricing, Features, Reviews and Alternatives
SevenRooms FAQs
SevenRooms has the following pricing plans:
Starting from: $499.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of SevenRooms?
SevenRooms has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does SevenRooms support?
SevenRooms supports the following languages:
English
Q. Does SevenRooms support mobile devices?
SevenRooms supports the following devices:
iPhone
Q. Does SevenRooms offer an API?
Yes, SevenRooms has an API available for use.
Q. What other apps does SevenRooms integrate with?
SevenRooms integrates with the following applications:
Aloha EPOS, Stripe, PeopleVine, Knovos Discovery, Meta for Business, Bindo POS, Mailchimp, Twilio, Emma by Marigold, Instagram, Google Maps, Lightspeed Retail, Toast POS
Q. What level of support does SevenRooms offer?
SevenRooms offers the following support options:
Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)
SevenRooms product overview
What is SevenRooms?
SevenRooms is a web-based direct reservations, guest experience, marketing automation, and operations management solution for restaurants, hotels, nightclubs, sports clubs, and other membership organizations. Businesses can manage guest experience with a native iOS app and multiple POS integrations, as well as integrations with text platforms, booking channels, and payment processing providers. SevenRooms supports single venues, as well as enterprises with multiple locations, and enables data sharing across locations.
Typical customers
Platforms supported
Support options
Training options
Not sure about SevenRooms? Compare it with a popular alternative
Starting from
499
Per month
Per Feature
Starting from
0
Per month
Other
SevenRooms pricing information
Value for money
4.2
/5
18
Starting from
499
Per month
Per Feature
Pricing options
Value for money contenders
SevenRooms features
Functionality
4.2
/5
18
Total features
55
8 categories
Most valued features by users
Functionality contenders
SevenRooms users reviews
Overall Rating
4.4
/5
18
Positive reviews
83
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.71/10
12
3
2
0
1
Alexander J.
Alexander J.
Mihailo D.
Overall rating contenders
Sasha S.
Food and Beverage Reservations Manager
Hospitality, 10,001+ employees
Review source
Transcript
Speaker 1: My name is Sasha and I'm a food and beverage reservations manager. I work in a very large...
Caitlin H.
Hospitality, 201-500 employees
Used daily for 2+ years
Review source
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Company has been using SR for over 3 + years and it is perfect tool for operating our client database between 7+ properties. It helps us maintain our guest experience with customized features that are easy to use and really allow us know our guests better.
User friendly- clean face. Easy to train new employees- easy set up and access. Customizable features. Feedback Reviews. Instagram + events Widget. Export clients by tags. Tags in general!
1)Sometimes loading glitches. 2)Unfortunately our POS system future does not work with SR- not SR's fault but it would make our lives easier to track spends at our more high volume properties.
Stephen M.
Hospitality, 201-500 employees
Used daily for 2+ years
Review source
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SevenRooms has played a major role in our recovery program with our customers. If a guest has an experience that did not live up to expectations, we know about it...and we fix it! It is another layer of hospitality that our entire company has bought into. The unique part of SevenRooms is the ability to customize its use. Our company has found creative functionality that enhances a guest’s overall experience.
Ability to provide a more customized experience for our valuable guests.
TripleSeat integration comes with major limitations for us. Triple seat is forcing our hand to lock tables that we simply can’t do operationally for many reasons. Currently unable to use right now.
Otis J.
Hospitality, 1,001-5,000 employees
Used daily for 1-2 years
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Overall, it has worked well for me in a capacity where I need to find customers info quickly in order to keep average handle time down
Fast look up for reservations and CRM info. And I do appreciate the fact that it’s built specifically for the hospitality industry.
Somewhat difficult to customize in my opinion
Kumar P.
Real Estate, 11-50 employees
Used daily for 1-2 years
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SevenRooms allows you to accept and manage reservations and gain valuable customer insights. It has a flat-fee pricing structure which allows you to better grasp how much you'll be spending on a monthly basis. It used to have a great value proposition when OpenTable had a different pricing structure.
SevenRooms is not the industry standard for reservations, unfortunately. Many people are unfamiliar with the software, so you risk lost reservations as a result of that. Further, the pricing structure used to be valuable in that you wouldn't pay for reservations made through non-OpenTable reservations, but now OpenTable has adjusted their pricing structure to make that a non-factor. SevenRooms doesn't provide the guest insights that they pitch, and the live spend information is not always up to date.
Rocco S.
Hospitality, 51-200 employees
Used daily for 6-12 months
Review source
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Booking process is very easy and generally easy to set up different availabilities
Cancellation fees cannot be charged on most cards
We really appreciate your feedback on SevenRooms, Rocco. We are grateful for your support, and we’re here for whatever you need at anytime!
Common SevenRooms comparisons
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