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Silent Auction Pro vs ClickBid Comparison

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Overview

Category Leaders

Complete online silent auction software for non-profits with live event management, fundraising, and ticketing built-in

ClickBid is SaaS silent auction software for fundraisers by charities, schools, and nonprofit organizations. Virtual and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

795

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

312

66

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

5

4

3

2

1

39

18

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I also want to note that the support team is outstanding and I was extremely satisfied with the helpful and knowledgeable service.

DW

Dawn W.

The one thing that impressed both my co-chair and I was the amazing customer support. The people we spoke to knew their product and provided the help we needed.

KJ

Kathy J.

It created a appealing site for our on-line auction. The support was amazing, turn around time in minutes, it was like having someover your shoulder.

CA

Carolee A.

Pros

Customer Service is awesome and quite responsive; The Appeal Display is a great feature for donor recognition onsite. Learning You-Tube videos are a easy to use format.

AR

Anonymous Reviewer

We have an annual event with a revolving door of committee members, so the reports are awesome and the instant data is fantastic compared to the use of paper sheets.

PS

Pam S.

The check out process, which used to be a nightmare, was so fast and easy. We were just so pleased, and the customer rep onsite (Jennifer Ruprich) was excellent, she was very patient and helpful.

EZ

Esmeralda Z.

Cons

I had some trouble using the messaging features like emails. Hard time getting it formatted the way I wanted it and it lost some of our graphics after posting.

LS

Linda S.

They had horrible customer service and wanted to know WAY to much personal information about me in order to open an account. But that isn't Silent Auction Pro's fault.

John F K.

If you are looking for a platform on which to manage your silent or live auction – onsite or virtual – look no further.

BP

Bea P.

Cons

We had some problems when we opened up the site to our group for registration. There were many errors and the site shut down because so many people were registering at once.

JD

Jamie D.

We had trouble with authorize.net check out not accepting payment due to error codes, first with addresses, then with decimals (Code: 619).

AB

Anna B.

Can be confusing first time through, capturing the fund a need was challenging at first because of the different screens we needed to checkout on.

AT

Al T.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features66
  • API
  • Absentee Bidding
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Alumni Management
  • Archiving & Retention
  • Attendee Management
  • Auction Management
  • Batch Processing
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Contact Database
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Event Management
  • Event Ticketing
  • Event Tracking
  • Event Triggered Actions
  • For Nonprofits
  • Gift Card Management
  • Inventory Management
  • Invoice Processing
  • Live Auction
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Giving
  • Online Auction
  • Online Bidding
  • Online Catalog
  • Online Giving
  • Online Ticketing
  • Order Processing
  • PCI Compliance
  • Payment Processing
  • Pledge Management
  • Product Catalog
  • Promotions Management
  • Proxy Bidding
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Seating Map
  • Silent Auction
  • Social Media Integration
  • Sponsorship Management
  • Summary Reports
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Video Streaming
  • Volunteer Management
  • Watch List
  • Website Integration
  • Website Management
  • Total features35
  • API
  • Absentee Bidding
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Alumni Management
  • Archiving & Retention
  • Attendee Management
  • Auction Management
  • Batch Processing
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Contact Database
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Event Management
  • Event Ticketing
  • Event Tracking
  • Event Triggered Actions
  • For Nonprofits
  • Gift Card Management
  • Inventory Management
  • Invoice Processing
  • Live Auction
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Giving
  • Online Auction
  • Online Bidding
  • Online Catalog
  • Online Giving
  • Online Ticketing
  • Order Processing
  • PCI Compliance
  • Payment Processing
  • Pledge Management
  • Product Catalog
  • Promotions Management
  • Proxy Bidding
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Seating Map
  • Silent Auction
  • Social Media Integration
  • Sponsorship Management
  • Summary Reports
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Video Streaming
  • Volunteer Management
  • Watch List
  • Website Integration
  • Website Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk