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Silent Auction Pro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple * Affordable * Powerful
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Silent Auction Pro - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Silent Auction Pro overview
What is Silent Auction Pro?
Silent Auction Pro is a an application geared toward charitable organizations of all sizes to simplify fundraising efforts. Build and store your donor database, collect one-time and recurring donations, and manage your entire event from start to finish. The software accommodates in-person, online or hybrid events that may include online registration, ticket sales, mobile bidding, credit card processing, custom text and email donor communications, and more. Additional features like sponsor recognition, absentee bidding, silent, live and fixed-price auction types, proxy bidding, multiple donation photos and videos with built-in image editing, and bidder watch lists make your event seamless, easy and fun for all.
Who uses Silent Auction Pro?
By industry, Silent Auction Pro reviewers are most commonly professionals in non-profit organization management (38%). The most frequent use case for Silent Auction Pro is auctions (92% of reviewers).
What do users say about Silent Auction Pro pricing?
Most reviewers indicate that Silent Auction Pro offers excellent value for money, especially for non-profits, and they appreciate the fair, scalable pricing. Some users report that pricing can be challenging for smaller organizations and somewhat pricey.
Starting price
per year
Alternatives
with better value for money
Silent Auction Pro’s user interface
Silent Auction Pro pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.6
Customer support
5.0
Reviews sentiment
What do users say about Silent Auction Pro?
Users report Silent Auction Pro is easy to use, with intuitive event and auction management tools that streamline fundraising processes and save time. They find donation tracking, group organization, and bidding features efficient, and say the software helps increase fundraising revenue while being affordable for nonprofits. They appreciate its flexibility for both online and in-person events.
Reviewers appreciate the outstanding customer support, noting quick responses and helpful guidance before, during, and after events. They feel the navigation can be confusing at first, with some areas needing improvement, but say tutorials and support staff make learning and troubleshooting manageable.
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Who uses Silent Auction Pro?
Based on 402 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Silent Auction Pro's key features
Most critical features, based on insights from Silent Auction Pro users:
All Silent Auction Pro features
Features rating:
Silent Auction Pro awards
Silent Auction Pro alternatives
Silent Auction Pro
Starting from
449
Per year
Auction Software
Starting from
199
Per month
iRostrum
Starting from
400
Per month
Sumac
Starting from
109
Per month
Silent Auction Pro pricing
Pricing plans
Pricing details:
User opinions about Silent Auction Pro price and value
Value for money rating:
Of 52 reviews that provide robust commentary on Silent Auction Pro's price and value, 94% mention it in a positive light.
Most reviewers indicate that Silent Auction Pro offers excellent value for money, particularly for non-profit organizations. They appreciate the clear and fair pricing structure, which allows for scalability and customization based on specific needs. Users think the modular pricing system, which includes options for processing, online bidding, and live mobile bidding, is beneficial and cost-effective. Some users report that the software is very affordable compared to other similar products, and they find the capped fees and low fixed costs advantageous. Reviewers appreciate that the pricing reflects the complexity of their requirements and often find it to be very reasonable. They also value the ability to use the software for multiple events within a year without additional costs. Some reviewers find the package features and pricing compatible with their organization's size and budget. However, a few users feel that the pricing can be challenging for smaller non-profits and consider it somewhat pricey. Overall, users think Silent Auction Pro provides a great deal of functionality and support at an attractive price point.
, and
To see what individual users think of Silent Auction Pro's cost and value, check out the review excerpts below.
Silent Auction Pro customer support
What do users say about Silent Auction Pro customer support?
Customer support rating:
We analyzed 209 verified user reviews to identify positive and negative aspects of Silent Auction Pro customer support.
The majority of users praise Silent Auction Pro's customer support for being highly responsive and available even during weekends.
A large number of users highlight the team's willingness to resolve issues quickly, often providing solutions within hours.
Frequently reported by users, the support staff is described as knowledgeable, patient, and proactive in offering helpful suggestions.
Widespread user sentiment appreciates the extensive help resources, tutorials, and personalized assistance throughout the auction process.
Support options
Training options
To see what individual users say about Silent Auction Pro's customer support, check out the review snippets below.
“This was very typical of all interaction with this company throughout our use of the software - we got immediate responses from support when we had questions, they understand that auctions happen on weekends and support needs to be available then, and when we found a few quirks in the software they were repaired immediately, often by the developer personally.”
Lara K.
Executive Director
“The customer service team at SilentAuction Pro was amazing they worked though many of our technically difficulties and any questions we had with using the software. If they didn't know why something happened or how to hep us they started asking other colleges and would have a solution back to us in less than 12 hours.”
Natalie C.
Aquatics Director
“Silent Auction Pro not only made it go like clockwork, we also had the benefit of all of their great customer service, basically 24/7 for all of our questions getting everything set up. ”
Sally T.
Gala Co-Chair
Silent Auction Pro FAQs
Silent Auction Pro has the following pricing plans:
Starting from: $449.00/year
Pricing model: Subscription
These products have better value for money
Q. What are the benefits of using Silent Auction Pro?
• Web based
• User Friendly
• Unlimited contacts
• Clean look with customizable landing page
• Multiple, high resolution images and video
• Mobile/Online bidding
• Text out-bid notifications
• Simple, quick check-in
• Bidder self check-out
• Accepts all major credit cards
• Emailed receipts and donor thank you letters
• Detailed reporting
• Data export
Q. Who are the typical users of Silent Auction Pro?
Silent Auction Pro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Silent Auction Pro support?
Silent Auction Pro supports the following languages:
English
Q. Does Silent Auction Pro support mobile devices?
Silent Auction Pro supports the following devices:
Android, iPad, iPhone
Q. Does Silent Auction Pro offer an API?
No, Silent Auction Pro does not have an API available.
Q. What level of support does Silent Auction Pro offer?
Silent Auction Pro offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base
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