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Silent Auction Pro

Simple * Affordable * Powerful

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Silent Auction Pro Pricing, Features, Reviews and Alternatives

Silent Auction Pro product overview

Price starts from

$

99

/yryear
Other

What is Silent Auction Pro?

Silent Auction Pro is a an application geared toward charitable organizations of all sizes to simplify fundraising efforts. Build and store your donor database, collect one-time and recurring donations, and manage your entire event from start to finish. The software accommodates in-person, online or hybrid events that may include online registration, ticket sales, mobile bidding, credit card processing, custom text and email donor communications, and more. Additional features like sponsor recognition, absentee bidding, silent, live and fixed-price auction types, proxy bidding, multiple donation photos and videos with built-in image editing, and bidder watch lists make your event seamless, easy and fun for all.

Key benefits of using Silent Auction Pro

• Web based
• User Friendly
• Unlimited contacts
• Clean look with customizable landing page
• Multiple, high resolution images and video
• Mobile/Online bidding
• Text out-bid notifications
• Simple, quick check-in
• Bidder self check-out
• Accepts all major credit cards
• Emailed receipts and donor thank you letters
• Detailed reporting
• Data export

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Documentation
Webinars
Live Online
Videos

Silent Auction Pro pricing information

Value for money

4.8

/5

378

Price starts from

$

99

/yryear
Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Silent Auction Pro features

Functionality

4.7

/5

378
Total Features65 5 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Alerts/Notifications
Email Marketing
Mobile Access
Customizable Branding
Customer Database
Contact Management

Functionality contenders

Silent Auction Pro users reviews

Overall rating

4.8

/5

378

Positive reviews

99%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.56/10
Rating distribution

5

4

3

2

1

310

66

1

1

0

Pros
It was so easy for our bidders to register and check out. Loved that it kept everyone notified of who is winning.

CK

Connie K.

It is intuitive, simple, and made us look polished and organized. Features I loved most include: Easy Check-in, Easy Check-Out, entering of winning bids, and the integrated credit card feature.

JK

Jennifer K.

We also loved the integrated notification templates and the auction reports. The ease of checkout was amazing.

DW

Dawn W.

Cons
I had some trouble using the messaging features like emails. Hard time getting it formatted the way I wanted it and it lost some of our graphics after posting.

LS

Linda S.

They had horrible customer service and wanted to know WAY to much personal information about me in order to open an account. But that isn't Silent Auction Pro's fault.

John F K.

If you are looking for a platform on which to manage your silent or live auction – onsite or virtual – look no further.

BP

Bea P.

Overall rating contenders

Overall Rating

A happy client!

Reviewed 19 days ago

Transcript

Mary S.: Hi, my name is Mary. I'm coordinator of advancement. I give Silent Auction Pro a five-star rating....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A Must for School Fundraising

Reviewed 2 years ago

We are going to start using our SAPro software in our other school fundraisers, not just our auction. It is a great way to organize and keep all of our sponsor and donor information organized. I can also not speak highly enough of the customer support! They are quick to answer calls and get you answers to your questions.

Pros

We've used Silent Auction Pro for at least three events in the last several years as a Mobile Pro client. It is pretty intuitive and keeps our donations well organized, as well as allowing us to communicate effectively with bidders and donors. The ability for anyone to bid online opens our fundraising to the community, not just our school families, helping us raise much more money than we could achieve with paper bidding.

Cons

We would love to see an app in the future, rather that just a mobile site for bidding.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Overall Excellent Experience with Software and Support

Reviewed 10 months ago

We were overall very pleased. It provided a greater reach than we would have ever been able to achieve with an in-person silent auction. We loved the versatility, the ease of use (after learning), and the support. We'd absolutely recommend this to another organization and will be using it again.

Pros

Easy to use: The software is very easy to use after spending a little bit of time familiarizing yourself with it. They have numerous help pages and even some youtube videos that help you learn the software. Additionally the technical support was out of this world (see Tech Support is Outstanding). We also loved that numerous people can enter donation items so that the cumbersome task of entering items...

Cons

Takes Time to Learn: The administrative pages are slightly cumbersome to navigate in the beginning. They take time to learn, although that is probably true of every auction software. Some Features Not Available: There were a few features that were not available that we would have liked to have seen, such as an option for the public to view all bids placed on an item with bidders names or without,...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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First experience with Silent Auction Pro

Reviewed 19 days ago

Managing a remote, virtual auction isn't easy but Silent Auction Pro made it as easy as I can imagine!

Pros

I had the distinct pleasure of working with Silent Auction Pro’s auction software and “coach” [SENSITIVE CONTENT]. Initially they were to support a live event with both a silent and a live auction, but Covid had other ideas and put us into a virtual Silent Auction. I am not a software wizard by any stretch of the imagination but found I was able to navigate Silent Auction Pro well with some brief instruction...

Cons

It worked for me without a hitch. Occasionally I had to try multiple tabs to find what I was looking for.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Silent Auction Pro - basic auction software

Reviewed 4 years ago
Pros

Silent Auction Pro has features like image uploading and item organizing that make it useful for auctions.

Cons

Silent Auction Pro uses an unreliable payment processor, they do not give an opt out for saving credit card info, and there is no bulk upload for items.

Vendor response

Regarding our credit card processors: Silent Auction Pro uses two of the largest and most reliable payment processors on the planet - PayPal and WorldPay / Vantiv. Regarding storing credit cards: For mobile bidding, yes customers must put a credit card on file. This is by design as we believe that it is in the best interest of organizations holding fundraisers that they have a credit card on...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Silent Auction Pro User Review

Reviewed 3 months ago

This was our first year using this software at an in person event. The check out process made package pick up much more efficient and attendee friendly.

Pros

Silent Auction Pro is very intuitive software. They have thought through the needs of both the organization putting on the event (silent and/or live auction) plus have made it user friendly for the auction bidder. Reports are comprehensive and easily downloaded to use as event wrap up in usable formats. But where they go above and beyond it their customer service. Clients have access to live support during normal business hours during the ramp up to the event plus live support during the event should the need arise to contact them while the event is in progress. Hats off to Silent Auction Pro for their great event product.

Cons

There are a few features that I believe are being addressed in an update coming at the first of 2022, one of which is the ability to use tablets and the event instead of computers. We look forward to the update.

Silent Auction Pro FAQs and common questions

Silent Auction Pro has the following pricing plans:
Starting from: $99.00/year
Pricing model: Subscription
Free Trial: Available


Silent Auction Pro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Silent Auction Pro supports the following languages:
English


Silent Auction Pro supports the following devices:
Android, iPad, iPhone


No, Silent Auction Pro does not have an API available.


Silent Auction Pro offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base

Common Silent Auction Pro comparisons

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