Silent Auction Pro Pricing, Features, Reviews & Comparison of Alternatives

Silent Auction Pro

Live auction event management for nonprofits

4.82/5 (348 reviews)

Silent Auction Pro overview

What is Silent Auction Pro?

Silent Auction Pro is an application aimed at the non-profit sector. The software allows users to manage live auction events, including ticket sales, credit card processing, and mobile bidding. The app is geared toward aiding in the fundraising efforts of schools, churches, and charitable organizations of all sizes.

On top of helping users manage the live event itself, Silent Auction Pro offers a number of auction-specific features, including absentee bidding, Dutch, English, and live auction types, proxy bidding, and phone bidding. Silent Auction Pro also features built-in image editing, inventory management, and bidder watch lists.

Several versions of Silent Auction Pro are offered. The most basic version, AuctionCore, offers multi-user access, contact management, donation management, customizable auction types, auction data collection, and reporting. In addition to those basic features, AuctionDay adds check-in/check-out tools, USB credit card machine support, and transaction logging. AuctionPromoter adds custom printed material creation, online program guides, and enhanced branding features. AuctionMobile lets the user create a mobile-ready Web front-end for auction items.

Silent Auction Pro is a Web-based application suitable for users and bidders using Windows or Mac computers and the AuctionMobile version makes auction listings correctly scale on all types of mobile devices. All versions of Silent Auction Pro are priced on a per-event basis, with discounts available for repeat customers.

Pricing

Starting from
$129
Pricing options
One time license
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Silent Auction Pro screenshotBasic Tickets TutorialSilent Auction Pro screenshotSilent Auction Pro screenshotSilent Auction Pro screenshot

Silent Auction Pro user reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.5
  5.0
Erin Chamberlain

A Must for School Fundraising

Used occasionally for 2+ years
Reviewed 2020-03-12
Review Source: Capterra

We are going to start using our SAPro software in our other school fundraisers, not just our auction. It is a great way to organize and keep all of our sponsor and donor information organized. I can also not speak highly enough of the customer support! They are quick to answer calls and get you answers to your questions.

Pros
We've used Silent Auction Pro for at least three events in the last several years as a Mobile Pro client. It is pretty intuitive and keeps our donations well organized, as well as allowing us to communicate effectively with bidders and donors. The ability for anyone to bid online opens our fundraising to the community, not just our school families, helping us raise much more money than we could achieve with paper bidding.

Cons
We would love to see an app in the future, rather that just a mobile site for bidding.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Robert Hanson

Round 2; Regrouping

Used daily for 6-12 months
Reviewed 2019-10-22
Review Source: Capterra

I loved the software. We had used BidPal/OneCause prior but the cost model was unbearable for us this year. With Silent Auction Pro we pay after the first event; nothing upfront. Capped fee% and low fixed cost are benefits. Credit card processing (we used WorldPay) fees are lower (and no monthly fee), making the total cost lower. Software is feature-rich. This can be a double-edged sword as features can add complexity. Help is always available and phone support was awesome. Overall, the features are worth it. Ability to 'stage' or start a new event while keeping a recently finished event active for a bit would be a welcomed improvement.

Pros
Features, Performance and Support were all Excellent.

Cons
Registration and PW requirements for bidding . No import (from spreadsheet) capability. Understandable, but would have been nice. They do offer to import for you at extra cost. They must have had bad experiences... It turned out to be less an issue than I thought. They were very upfront about it and it was not a surprise.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jo Anne Hoekenga

WDCC Fashion & Frolic Fundraiser

Used occasionally for 2+ years
Reviewed 2021-01-12
Review Source: Capterra

Excellent - A++++++++++++++++++++++++ Mobile Online Bidding and Custom Email / Text Distribution for marketing SAVED our annual fundraiser which was 100% virtual in 2020.

Pros
Software is user friendly and website easy to navigate. Continue to annually learn and become more familiar with functionality of features since 2013. The websites offers variety of features: previous donation report, contact history, donation inventory and tracking, auction item bundle function, mobile online bidding, email merge, and custom email / texts distribution. Support (Help) staff is very knowledgeable and accommodates at anytime.

Cons
Would like to see individual email / text contacts available for email distribution, besides category labels. Would like to be able to obtain only 2-3 years previous donation history. History older than 3 years not necessary, report too long and cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Aaron Wh

Silent Auction Pro - basic auction software

Used monthly for less than 6 months
Reviewed 2018-06-18
Review Source: Capterra

Pros
Silent Auction Pro has features like image uploading and item organizing that make it useful for auctions.

Cons
Silent Auction Pro uses an unreliable payment processor, they do not give an opt out for saving credit card info, and there is no bulk upload for items.

Response from Silent Auction Pro


Regarding our credit card processors: Silent Auction Pro uses two of the largest and most reliable payment processors on the planet - PayPal and WorldPay / Vantiv.

Regarding storing credit cards: For mobile bidding, yes customers must put a credit card on file. This is by design as we believe that it is in the best interest of organizations holding fundraisers that they have a credit card on file for each online bidder. People who do not have a credit card or refuse to put one on file may bid on a bidding Kiosk. Note that credit cards are NOT stored on Silent Auction Pro servers but instead with PayPal or WorldPay.

Regarding no bulk upload for items. This is true. It is just as easy if not easier to enter donations into Silent Auction Pro than it is to enter them first in a spreadsheet (where you can't enter a photo anyway). If you purchase a system to help manage your event, you should use that system exclusively and not try to switch back and forth.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Tiffany Drake

Great Customer Service

Used occasionally for 2+ years
Reviewed 2020-11-25
Review Source: Capterra

They know what they are doing and have their team is also very knowledgeable. They will also help you with suggestions and ideas to enhance your event!

Pros
The team at Silent Auction Pro truly wants your event to be successful. They are alaways available by phone or email, and while their website has fabulous tutorials, they are also fabulous in providing you hands on support.

Cons
I would like to see more analysis reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Silent Auction Pro pricing

Starting from
$129
Pricing options
One time license
Free trial
View Pricing Plans

A free trial is available on request.
AuctionCore: $129 per event
AuctionDay: $149 per event + 1.5% per transaction
AuctionPromoter: $149 per event
AuctionOnline: $149 per event
AuctionMobile: $149 per event

Silent Auction Pro features

Customer Database
Customizable Branding
Customizable Reporting
Electronic Payments

API (466 other apps)
Activity Dashboard (313 other apps)
Activity Tracking (203 other apps)
Automatic Notifications (248 other apps)
Calendar Management (216 other apps)
Contact Management (172 other apps)
Custom Fields (166 other apps)
Customizable Templates (221 other apps)
Data Import/Export (234 other apps)
Email Integration (228 other apps)
Real Time Data (161 other apps)
Reminders (214 other apps)
Reporting & Statistics (333 other apps)
Social Media Integration (206 other apps)
Surveys & Feedback (187 other apps)
Third Party Integration (315 other apps)

Videos and tutorials

Additional information for Silent Auction Pro

Key features of Silent Auction Pro

  • Order fulfilment
  • Absentee Bidding
  • Dutch Auction
  • Silent Auction
  • English Auction
  • Activity management
  • Bid management
  • Credit card processing
  • Customer database
  • Customer history
  • Customizable branding
  • Customizable reporting
  • Electronic payments
  • Event tracking
  • Mobile integration
  • Order processing
  • Product catalog
  • Web integration
  • Order confirmation
  • Gift card system
View All Features

Benefits

• Manage all aspects of silent and live auctions from a Web-based interface.
• Quickly create and publish mobile-friendly online auctions with Silent Auction Pro AuctionMobile.
• Raise unlimited funds for charities with low upfront costs.
• Accept credit cards at locations that do not normally take them.
• Sell gift certificates and set buy-it-now pricing for quick sales.