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Silent Auction Pro is a an application geared toward charitable organizations of all sizes to simplify fundraising efforts. Build and store your donor database, collect one-time and recurring donations, and manage your entire event from start to finish. The software accommodates in-person, online or hybrid events that may include online registration, ticket sales, mobile bidding, credit card processing, custom text and email donor communications, and more. Additional features like sponsor recognition, absentee bidding, silent, live and fixed-price auction types, proxy bidding, multiple donation photos and videos with built-in image editing, and bidder watch lists make your event seamless, easy and fun for all.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.8
/5
388
Starting from
449
Per year
Other
Value for money contenders
Functionality
4.7
/5
388
Total features
68
5 categories
Functionality contenders
Overall Rating
4.8
/5
388
Positive reviews
320
66
1
1
0
Overall rating contenders
Mary S.
Coordinator of Advancement
Religious Institutions, 1-10 employees
Review source
Transcript
Mary S.: Hi, my name is Mary. I'm coordinator of advancement. I give Silent Auction Pro a five-star rating....
Lara K.
Hospital & Health Care,
Used daily for less than 6 months
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Helped us run our best auction to date, with virtually no line at checkout, even though we had almost doubled our attendees from the prior year.
This is terrific software, especially for a smaller nonprofit. What sold the software to us is that when I inquired about it online on a Saturday, I got an immediate phone call from the owner of the company and software developer. This was very typical of all interaction with this company throughout our use of the software - we got immediate responses from support when we had questions, they understand...
I would love to be able to have a website where people can enter their own donations and have them populate as donation items in the system. There were a few quirks like the system not liking quote marks and ampersands. I would like for there to be a bit more explanation on the page about the security of registering your card as many of my guests weren't comfortable doing so at the time of ticket purchase....
Rachel K.
Education Management, 11-50 employees
Used other for 6-12 months
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When the pandemic affected our yearly auction, we knew there had to be a solution that could fill the void. Our school relies on the income from that event to keep our school up and running. We loved that Silent Auction Pro was able to help us continue this tradition, while also helping us raise the money that we need. Since our initial event, we have had two more auctions. Each time, the software improves and becomes more user and customer friendly.
Hands down, the best thing about using Silent Auction Pro is the customer support. At every small bump in the road, someone was there to help us figure it out.
While it's understandable that the software is constantly evolving and improving, I found that the menus were confusing the navigate.
Alan H.
Entertainment, 51-200 employees
Used daily for 6-12 months
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Southern Gateway Chorus used Silent Auction Pro (SAP) to manage our Gateway Gala for 2016, our major fund-raiser of the year. We found much to like about it, but also a few things that could stand improvement. The best thing about SAP is its people and the support they provide. They were right on top of everything. I never waited more than an hour for an answer to a support question. SAP also...
Capturing information about donors and donations Creating auction items from donations Checking guests in and out, and providing them with invoices Bid entry (except for Fund-a-need)
Handling reservations and guests, especially couples and other groups Formatting bid sheets - very little control over this format Handling creation and bid entry for fund-a-need Requirement to create a merchant account with Vantiv
Allison B.
Sports, 201-500 employees
Used monthly for less than 6 months
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Had the best experience with Silent Auction Pro.. we were under a short time frame due to restrictions with COVID-19 and getting approval from the administration on an auction software. [SENSITIVE CONTENT HIDDEN], our event Coach helped us through the whole process. Even when we had a slight error during the event her and the [SENSITIVE CONTENT HIDDEN] solved it immediately. Very impressed with their company.
Customer Service is amazing Really, really, easy to use TONS of reports to pull for any information you would need Real-time reports on how much money you are making and the return on the value The registration page and the ability to customize it to our liking was amazing, especially when recognizing sponsors. The mobile site was awesome and so easy to use Texts/Emails that came during the event are helpful
Can only have one event going at a time Unable to "edit" thank you letter when going to send out, it pulls straight from the template The donor v. bidder and confirming identities
Ciera M.
Education Management, 11-50 employees
Used daily for 2+ years
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We have increased our profit every year using Silent Auction Pro. The Auction setup is wonderful. I cannot imagine using any other product! 10 out of 10!
I love the changes that were made this year. The site looks great on mobile use. It was SO easy to get help when needed and Becca made a sheet for me that I needed that saved me SO much time!!!
I wasn't a big fan of the seating chart feature. I think it could be helpful for some people but there were just too many variables for us to use it. This wasn't a big deal to us at all.
Silent Auction Pro has the following pricing plans:
Starting from: $449.00/year
Pricing model: Subscription
Q. Who are the typical users of Silent Auction Pro?
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Q. Does Silent Auction Pro support mobile devices?