App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Silent Auction Pro Logo
Silent Auction Pro
4.8
(388)

Write a review

Simple * Affordable * Powerful

visit website

(8)

Silent Auction Pro Pricing, Features, Reviews and Alternatives

Silent Auction Pro product overview

Price starts from

449

Per year

Other

What is Silent Auction Pro?

Silent Auction Pro is a an application geared toward charitable organizations of all sizes to simplify fundraising efforts. Build and store your donor database, collect one-time and recurring donations, and manage your entire event from start to finish. The software accommodates in-person, online or hybrid events that may include online registration, ticket sales, mobile bidding, credit card processing, custom text and email donor communications, and more. Additional features like sponsor recognition, absentee bidding, silent, live and fixed-price auction types, proxy bidding, multiple donation photos and videos with built-in image editing, and bidder watch lists make your event seamless, easy and fun for all.

Key benefits of using Silent Auction Pro

• Web based
• User Friendly
• Unlimited contacts
• Clean look with customizable landing page
• Multiple, high resolution images and video
• Mobile/Online bidding
• Text out-bid notifications
• Simple, quick check-in
• Bidder self check-out
• Accepts all major credit cards
• Emailed receipts and donor thank you letters
• Detailed reporting
• Data export

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Knowledge Base

Training options

Documentation
Webinars
Live Online
Videos

Silent Auction Pro pricing information

Value for money

4.8

/5

388

Starting from

449

Per year

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Silent Auction Pro features

Functionality

4.7

/5

388

Total features

68

5 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Alerts/Notifications
Email Marketing
Mobile Access
Customizable Branding
Customizable Reports
Contact Management

Functionality contenders

Silent Auction Pro users reviews

Overall Rating

4.8

/5

388

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.57/10
Rating distribution

5

4

3

2

1

320

66

1

1

0

Pros
Excellence experience, great customer support and wonderful tutorials and training features.
The one thing that impressed both my co-chair and I was the amazing customer support. The people we spoke to knew their product and provided the help we needed.
The best feature of Silent Auction Pro is the support. I also loved the ease of sending communications to our bidders.
Cons
I had some trouble using the messaging features like emails. Hard time getting it formatted the way I wanted it and it lost some of our graphics after posting.
They had horrible customer service and wanted to know WAY to much personal information about me in order to open an account. But that isn't Silent Auction Pro's fault.
If you are looking for a platform on which to manage your silent or live auction – onsite or virtual – look no further.

Overall rating contenders

MS
AvatarImg

Mary S.

Coordinator of Advancement

Religious Institutions, 1-10 employees

Review source

Overall Rating

A happy client!

Reviewed a year ago

Transcript

Mary S.: Hi, my name is Mary. I'm coordinator of advancement. I give Silent Auction Pro a five-star rating....

AvatarImg
AvatarImg

Lara K.

Hospital & Health Care,

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Choice

Reviewed 5 years ago

Helped us run our best auction to date, with virtually no line at checkout, even though we had almost doubled our attendees from the prior year.

Pros

This is terrific software, especially for a smaller nonprofit. What sold the software to us is that when I inquired about it online on a Saturday, I got an immediate phone call from the owner of the company and software developer. This was very typical of all interaction with this company throughout our use of the software - we got immediate responses from support when we had questions, they understand...

Cons

I would love to be able to have a website where people can enter their own donations and have them populate as donation items in the system. There were a few quirks like the system not liking quote marks and ampersands. I would like for there to be a bit more explanation on the page about the security of registering your card as many of my guests weren't comfortable doing so at the time of ticket purchase....

RK
AvatarImg

Rachel K.

Education Management, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Silent Auction Pro Helped Save Our School!

Reviewed 2 years ago

When the pandemic affected our yearly auction, we knew there had to be a solution that could fill the void. Our school relies on the income from that event to keep our school up and running. We loved that Silent Auction Pro was able to help us continue this tradition, while also helping us raise the money that we need. Since our initial event, we have had two more auctions. Each time, the software improves and becomes more user and customer friendly.

Pros

Hands down, the best thing about using Silent Auction Pro is the customer support. At every small bump in the road, someone was there to help us figure it out.

Cons

While it's understandable that the software is constantly evolving and improving, I found that the menus were confusing the navigate.

AH
AvatarImg

Alan H.

Entertainment, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Silent Auction Pro - Good, but with some significant reservations

Reviewed 6 years ago

Southern Gateway Chorus used Silent Auction Pro (SAP) to manage our Gateway Gala for 2016, our major fund-raiser of the year. We found much to like about it, but also a few things that could stand improvement. The best thing about SAP is its people and the support they provide. They were right on top of everything. I never waited more than an hour for an answer to a support question. SAP also...

Pros

Capturing information about donors and donations Creating auction items from donations Checking guests in and out, and providing them with invoices Bid entry (except for Fund-a-need)

Cons

Handling reservations and guests, especially couples and other groups Formatting bid sheets - very little control over this format Handling creation and bid entry for fund-a-need Requirement to create a merchant account with Vantiv

AB
AvatarImg

Allison B.

Sports, 201-500 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

100% Recommend

Reviewed 2 years ago

Had the best experience with Silent Auction Pro.. we were under a short time frame due to restrictions with COVID-19 and getting approval from the administration on an auction software. [SENSITIVE CONTENT HIDDEN], our event Coach helped us through the whole process. Even when we had a slight error during the event her and the [SENSITIVE CONTENT HIDDEN] solved it immediately. Very impressed with their company.

Pros

Customer Service is amazing Really, really, easy to use TONS of reports to pull for any information you would need Real-time reports on how much money you are making and the return on the value The registration page and the ability to customize it to our liking was amazing, especially when recognizing sponsors. The mobile site was awesome and so easy to use Texts/Emails that came during the event are helpful

Cons

Can only have one event going at a time Unable to "edit" thank you letter when going to send out, it pulls straight from the template The donor v. bidder and confirming identities

CM
AvatarImg

Ciera M.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Wonderful Product!

Reviewed 10 months ago

We have increased our profit every year using Silent Auction Pro. The Auction setup is wonderful. I cannot imagine using any other product! 10 out of 10!

Pros

I love the changes that were made this year. The site looks great on mobile use. It was SO easy to get help when needed and Becca made a sheet for me that I needed that saved me SO much time!!!

Cons

I wasn't a big fan of the seating chart feature. I think it could be helpful for some people but there were just too many variables for us to use it. This wasn't a big deal to us at all.

Silent Auction Pro FAQs

Q. What type of pricing plans does Silent Auction Pro offer?

Silent Auction Pro has the following pricing plans:
Starting from: $449.00/year
Pricing model: Subscription


Q. Who are the typical users of Silent Auction Pro?

Silent Auction Pro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

See alternatives

Q. What languages does Silent Auction Pro support?

Silent Auction Pro supports the following languages:
English

See alternatives

Q. Does Silent Auction Pro support mobile devices?

Silent Auction Pro supports the following devices:
Android, iPad, iPhone

See alternatives

Q. Does Silent Auction Pro offer an API?

No, Silent Auction Pro does not have an API available.

See alternatives

Q. What level of support does Silent Auction Pro offer?

Silent Auction Pro offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base

See alternatives

Common Silent Auction Pro comparisons

Silent Auction Pro logo
OneCause logo
Silent Auction ProvsOneCause
Silent Auction Pro logo
Auctria logo
Silent Auction ProvsAuctria
Silent Auction Pro logo
GiveSmart logo
Silent Auction ProvsGiveSmart
Silent Auction Pro logo
Network for Good logo
Silent Auction ProvsNetwork for Good

Related categories