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SMG Logo

Changing how brands act on customer + employee insights

Last updated: March 2026

SMG Alternatives & Competitors (2026)

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Survicate logo

Collect, analyze, and act on customer feedback

learn more
logo
Survicate
logo
SMG
4.3

Value for money

0.0
49
usage based/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.3

Functionality

0.0

A/B Testing

5/5

Campaign Management

5/5

API

4.6/5

Top Features

Action Management

N/A

Activity Dashboard

N/A

Activity Tracking

N/A

XM for Customer Experience logo

Customer experience management (CXM) platform

learn more
logo
XM for Customer Experience
logo
SMG
4.5

Value for money

0.0
1500
/per year

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Activity Dashboard

5/5

Access Controls/Permissions

4.6/5

Activity Tracking

4.5/5

Top Features

Action Management

N/A

API

N/A

Benchmarking

N/A

Zonka Feedback logo

Turn feedback into intelligence, action, and growth

learn more
logo
Zonka Feedback
logo
SMG
4.9

Value for money

0.0
199
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.7

Functionality

0.0

Anonymous Feedback

5/5

360 Degree Feedback

N/A

Audience Targeting

N/A

Top Features

Action Management

N/A

Activity Dashboard

N/A

Benchmarking

N/A

InputKit logo

InputKit, the best tool for an incredible experience.

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logo
InputKit
logo
SMG
4.8

Value for money

0.0
2000
flat rate/per year

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.9

Functionality

0.0

Access Controls/Permissions

5/5

Activity Dashboard

5/5

AI/Machine Learning

N/A

Top Features

Action Management

N/A

CES Survey Structure

N/A

Collaboration Tools

N/A

Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

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logo
Customer Thermometer
logo
SMG
5.0

Value for money

0.0
9
usage based/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.8

Functionality

0.0

Activity Dashboard

5/5

CES Survey Structure

5/5

360 Degree Feedback

N/A

Top Features

Action Management

N/A

Collaboration Tools

N/A

SurveyMonkey logo

Online survey and feedback collection platform

learn more
logo
SurveyMonkey
logo
SMG
4.4

Value for money

0.0
30
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

0.0

Activity Dashboard

4.6/5

Anonymous Feedback

4.6/5

API

4.5/5

Top Features

Action Management

N/A

Activity Tracking

N/A

CES Survey Structure

N/A

Birdeye logo

AI-based webchat assistant for business conversations

learn more
logo
Birdeye
logo
SMG
4.5

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

AI/Machine Learning

5/5

AI Writing Assistant

5/5

Activity Dashboard

4.7/5

Top Features

Action Management

N/A

Activity Tracking

N/A

Anonymous Feedback

N/A

Typeform logo

Interactive form builder for data collection

learn more
logo
Typeform
logo
SMG
4.2

Value for money

0.0
39
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

0.0

API

4.9/5

Access Controls/Permissions

4.4/5

Activity Dashboard

4.3/5

Top Features

Action Management

N/A

Activity Tracking

N/A

Anonymous Feedback

N/A

Zoho Survey logo

Cloud-based tool for creating and manging surveys

learn more
logo
Zoho Survey
logo
SMG
4.3

Value for money

0.0
35
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

0.0

Alerts/Notifications

5/5

Customizable Reports

5/5

Activity Dashboard

4.9/5

Top Features

Access Controls/Permissions

N/A

Action Management

N/A

Activity Tracking

N/A

ReviewInc logo

Reputation management and customer experience software unite

learn more
logo
ReviewInc
logo
SMG
4.7

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.8

Functionality

0.0

Access Controls/Permissions

4/5

API

4/5

360 Degree Feedback

N/A

Top Features

Action Management

N/A

Benchmarking

N/A

CES Survey Structure

N/A

CustomerHero logo

Online survey creator and feedback collection

learn more
logo
CustomerHero
logo
SMG
4.7

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Access Controls/Permissions

5/5

Alerts/Notifications

5/5

Anonymous Feedback

5/5

Top Features

Action Management

N/A

Activity Tracking

N/A

Benchmarking

N/A

Jotform logo

Cloud-based form builder tool for digital forms.

learn more
logo
Jotform
logo
SMG
4.5

Value for money

0.0
39
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Action Management

4.7/5

Activity Dashboard

4.7/5

Access Controls/Permissions

4.5/5

Top Features

Anonymous Feedback

N/A

API

N/A

Benchmarking

N/A

Alchemer logo

Customer experience management and online survey platform

learn more
logo
Alchemer
logo
SMG
3.9

Value for money

0.0
55
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.1

Functionality

0.0

Access Controls/Permissions

4/5

Benchmarking

4/5

360 Degree Feedback

N/A

Top Features

Action Management

N/A

CES Survey Structure

N/A

Collaboration Tools

N/A

Unifocus logo

Unifocus: Scalable Ops & Workforce Tech for Hotels

learn more
logo
Unifocus
logo
SMG
4.3

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.3

Functionality

0.0

API

4.4/5

Access Controls/Permissions

4.4/5

Alerts/Notifications

4/5

Top Features

Anonymous Feedback

N/A

Benchmarking

N/A

CES Survey Structure

N/A

SurveySparrow logo

Software for creating and managing feedback and surveys

learn more
logo
SurveySparrow
logo
SMG
4.3

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.3

Functionality

0.0

360 Degree Feedback

5/5

Benchmarking

5/5

Access Controls/Permissions

3/5

Top Features

Action Management

N/A

Activity Tracking

N/A

Collaboration Tools

N/A

SmartSurvey logo

Online survey & questionnaire tool

learn more
logo
SmartSurvey
logo
SMG
4.6

Value for money

0.0
45
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Alerts/Notifications

5/5

Access Controls/Permissions

3.3/5

Autofill

N/A

Top Features

Action Management

N/A

Activity Tracking

N/A

Anonymous Feedback

N/A

Delighted logo

Cloud-based customer and employee experience platform

learn more
logo
Delighted
logo
SMG
4.7

Value for money

0.0
17
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Access Controls/Permissions

4.8/5

Alerts/Notifications

4.5/5

Activity Dashboard

4/5

Top Features

Activity Tracking

N/A

Benchmarking

N/A

CES Survey Structure

N/A

CheckMarket logo

Cloud-based enterprise survey software solution

learn more
logo
CheckMarket
logo
SMG
4.6

Value for money

0.0
150
usage based/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.3

Functionality

0.0

Access Controls/Permissions

5/5

Action Management

5/5

360 Degree Feedback

N/A

Top Features

Activity Tracking

N/A

CES Survey Structure

N/A

Collaboration Tools

N/A

Questback logo

Experience Management

learn more
logo
Questback
logo
SMG
4.5

Value for money

0.0
2500
/per year

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Anonymous Feedback

3.7/5

360 Degree Feedback

N/A

Chat/Messaging

N/A

Top Features

Access Controls/Permissions

N/A

Benchmarking

N/A

CES Survey Structure

N/A

Trustmary logo

Improve your website with fresh reviews

learn more
logo
Trustmary
logo
SMG
4.5

Value for money

0.0
19
usage based/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Anonymous Feedback

4/5

Campaign Management

N/A

Chat/Messaging

N/A

Top Features

Action Management

N/A

Benchmarking

N/A

Collaboration Tools

N/A