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StarChapter vs Eventbrite Comparison (2026)

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StarChapter

Eventbrite

Overview

StarChapter is an association management software serving local association volunteers in the United States and Canada.

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

119

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

656

300

223

101

Value for money

Ease of use

Features

Customer support

58%

would recommend this app

4.6

5.8K

3.9K

1.5K

221

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“Combines membership management, event registration, email marketing, website management, and payment processing in a single system.”

Emely A.

Chapter Administrator

“While the built-in website tools are convenient, organizations looking for highly customized designs may find them less flexible than dedicated web platforms.”

Emely A.

Chapter Administrator

“how it has a full suite of email marketing, website, event and member managment all in one.”

Dennis M.

IT Services Manager

Pros

“It’s a reliable and efficient platform that simplifies event planning and ticket management. Despite a few minor drawbacks like fees and limited customization, it’s still a great tool for hosting and promoting events of all sizes.”

Jennifer R.

Teacher

“The streamlined registration and ticketing process also provides a smooth experience for attendees, making Eventbrite a reliable and efficient event management solution.”

Masoud M.

Consultant

“Eventbrite is a dependable, professional solution that makes event management more efficient and organized, and I would highly recommend it to anyone looking for a user-friendly and robust event planning platform.”

Ashley G.

HR Manager

Cons

“It’s not always user‑friendly. While support tickets are answered, the instructions for updating page content can be difficult, and numerous backend steps are required.”

Kelly W.

Association Executive

“Some of the ways of finding and publishing pages is hard to figure out since we only use and update those pages annually.”

Ed C.

Administrator

“The layout is not very modern, and it shows when we are trying to present a polished front end to members and the public.”

Eshana H.

Administrator

Cons

“Setup was a bit bulky for us and the mobile app was pretty buggy with intermittent issues here and there with loading things we needed.”

Matthew L.

Vice President of Operations

“Server performances not always excellent for European usage. If you want to organize events with paid tickets you’ll need to pay a subscription plan.”

Riccardo B.

Marketing Expert

“Eventbrite has no good customer service department, no refunds, no call backs, no easy way to set up events, no background or vetting vendors or event organizers, anyone can set up and sell tickets in this platform without vetting or any secured links. ”

Amanda R.

Owner