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StarChapter vs Novi AMS Comparison (2026)

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StarChapter

Novi AMS

Overview

StarChapter is an association management software serving local association volunteers in the United States and Canada.

Novi AMS is a cloud-based association management solution designed to help associations manage members, dues, events, accounting, & more. The only AMS approved by Intuit for the QuickBooks App Store, our 2-way, 24/7 sync saves 10 to 40 hours per week in admin time.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

119

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

829

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

656

300

223

101

Value for money

Ease of use

Features

Customer support

58%

would recommend this app

4.9

131

117

Value for money

Ease of use

Features

Customer support

97%

would recommend this app

Pros

“Combines membership management, event registration, email marketing, website management, and payment processing in a single system.”

Emely A.

Chapter Administrator

“While the built-in website tools are convenient, organizations looking for highly customized designs may find them less flexible than dedicated web platforms.”

Emely A.

Chapter Administrator

“how it has a full suite of email marketing, website, event and member managment all in one.”

Dennis M.

IT Services Manager

Pros

“For us, the seamless way Novi handles complex membership inheritance structures, accounting, event management, and data integrity/security are unparalleled.”

Chip T.

Executive Vice President

“Where Novi AMS truly stands out as a company is that they genuinely WANT to improve their product and themselves - they listen to their customers, they think about what they can do to make their product what we need, and they are still at a size where they can and do try to treat every customer as an individual, rather than as a number being added to their bottom line. And to be clear, treating every customer as an individual and asking that all your employees try to keep that in mind is a decision - it is not something that automatically happens with small companies or something that you can state once as the mission of your company and just expect everyone to follow - this is something that someone somewhere in the company made an active decision about and then did their best to model the behavior they wanted.”

Jane S.

Special Projects

“There are certainly areas where I would like deeper reporting, additional customization, and more advanced functionality, but Novi has been willing to listen to those requests and continues to evolve.”

Alan D.

Executive Director

Cons

“It’s not always user‑friendly. While support tickets are answered, the instructions for updating page content can be difficult, and numerous backend steps are required.”

Kelly W.

Association Executive

“Some of the ways of finding and publishing pages is hard to figure out since we only use and update those pages annually.”

Ed C.

Administrator

“The layout is not very modern, and it shows when we are trying to present a polished front end to members and the public.”

Eshana H.

Administrator

Cons

“I've been trying to think of something and I just can't really come up with anything.”