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Novi AMS
4.9
(81)

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Software for associations using QuickBooks

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(5)

Novi AMS Pricing, Features, Reviews and Alternatives

Novi AMS product overview

What is Novi AMS?

Novi AMS is a cloud-based association management solution designed to help organizations of all sizes automate processes related to dues management, event registration, accounting, and more. The platform includes a duplicate detection system, which organizes member information in a centralized database to prevent or merge identical entries.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

Live Online
In Person
Documentation
Webinars
Videos

Novi AMS pricing information

Value for money

4.8

/5

81

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Novi AMS features

Functionality

4.7

/5

81

Total features

70

3 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third Party Integrations
API
Customizable Reports
Data Import/Export
Alerts/Notifications
Reporting/Analytics

Functionality contenders

Novi AMS users reviews

Overall Rating

4.9

/5

81

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.67/10
Rating distribution

5

4

3

2

1

71

10

0

0

0

Pros
There are several training opportunities, including an extremely comprehensive online help tool to help staff learn the system. Novi support staff are very responsive and helpful.
Overall I enjoy the features Novi has offered and appreciate the new opportunities it's brought to our members. I am satisfied with the program and appreciate their quick customer service response.
Novi frees up our time to help focus more on growing our membership, and it also has great opportunities to create some non-dues revenue.
Cons
Some of the features that have been requested are taking sometime to come out in the updates which can be frustrating.
Reports aren’t as easy to pull. Member management missing a few functions.
Those two companies have large public profiles and many of our members have them blacklisted in their SPAM filters.

Overall rating contenders

JM
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Jaime M.

Real Estate, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Novi

Reviewed 3 years ago

We are a small association with very limited time and resources. This software has truly cut down on some repetitive tasks I was having to do previously, and now I have more time to get to things I may have not been able to in the past. It's easy to use, the training was thorough, and I like that it integrates with Quickbooks online.

Pros

I can easily access the information I need about my association simply. I like the interface. I love that it connects with Quickbooks and that I can easily copy/paste past events to get them set up quickly. It seems pretty intuitive to me. I also like that there are easy-to-access help articles and the response time when you have a question is fast.

Cons

Some aspects of the ECommerce could be better improved to tie in with events. Generating reports can be a bit time consuming because of the amount of data that is available; it can be overwhelming to try to find the exact field you're looking for.

Vendor response

Jaime, it's been a joy working with you and good news... we are literally working on upgrades to the Ecommerce component now! Stay tuned :) The reports are hyper-customizable which means lots of field options, but we will continue to work to try and find ways to make it easier. In the interim, please feel free to jump into any of our upcoming reports trainings. Thank you for the feedback!

CT
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Chip T.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It Just Works

Reviewed 3 years ago

Exceptional. I was able to significantly reallocate staff resources to new projects and member benefits with the time we have saved thanks to novi. Having used two other AMS providers I can tell you novi is head and shoulders above the rest! You won't regret working with them!

Pros

We were one of the first to use noviAMS and even early on it was an exceptional service, and major upgrade from our previous providers. As the CEO one of the things I love most about novi is how seamlessly it works with our accounting software (QuickBooks) and how clean our books are as a result. Our audits went from a week long process to less than two days. And, that's not even the sexy part of...

Cons

No software is perfect, but it is really hard for me to identify too many flaws. They are super responsive to bugs (and even most of those turn out to be something we did). ;-)

Vendor response

Chip, Thank you so much for the feedback! We're thrilled to be able to help AAGO and your members. Thank you again for sharing your story.

LD
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Leah D.

Education Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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User friendly AMS

Reviewed 3 years ago

The team is friendly and accommodating. I like that they listen to our concerns and make changes relatively quickly.

Pros

It is very easy to use and they are constantly updating the software to make it better. It's very easy to update the front-end of the website.

Cons

Anytime you change systems it is frustrating. They have less features than our previous AMS, but sometimes less is more.

Vendor response

Thanks for the feedback, Leah! Speaking of feature requests, I just checked and it looks like we have a few cued up with y'alls name attached to it. We will give you a shout later this week to let you know which ones.

KS
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Kelle S.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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All your dreams come true

Reviewed 3 years ago

I recently left association management, but was using Novi AMS on a daily basis previously. The software is I was at a small association and Novi AMS allowed me to increase my capacity for communication and position our organization as a leader in our industry. Customer service is unparalleled! I challenge you to find a company that even comes close. This team just gets it!

Pros

*User experience - both for staff and for our members. >for staff: less clicks to get information or complete tasks and the process was intuitive. Web updates were instant and >for members: numerous methods of getting to the same information. So regardless of the individual’s preferred method, they didn’t get stuck. *Customer service - their team is the absolute cream of the crop *Formatted web...

Cons

This is a hard question to answer. Because any time we thought we found a deficiency, the Novi team worked diligently to resolve or to raise the bar for better performance.

Vendor response

Thank you so much Kelle! We're always looking to raise the bar with Novi, so thank you for contributing your ideas and feedback!

KM
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Kelly M.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product for Associations!

Reviewed 2 years ago

Over all my experience with Novi has been stellar. The customer service is invaluable and the integrations with MailChimp saves me time and effort.

Pros

There are many great features of Novi, but the best features are the integrations with QuickBooks. The product significantly decreased the reconciliation time we had to spent each month.

Cons

Some of the features that have been requested are taking sometime to come out in the updates which can be frustrating.

Vendor response

Thank you so much for sharing your experience, Kelly! I'll pass along the sentiments to the customer support team and great to know the QBO and MailChimp integrations are making your job easier. And I'll touch base with you on your feature requests. Thank you for that feedback as well!

Novi AMS FAQs and common questions

Q. What type of pricing plans does Novi AMS offer?

Novi AMS has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of Novi AMS?

Novi AMS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Novi AMS support?

Novi AMS supports the following languages:
English


Q. Does Novi AMS offer an API?

Yes, Novi AMS has an API available for use.


Q. What other apps does Novi AMS integrate with?

Novi AMS integrates with the following applications:
Breezio, Higher Logic Thrive, Constant Contact, Google Analytics 360, Zapier, QuickBooks Online Advanced, OpenWater, Mobilize, Twitter, Stripe, SendGrid, Wistia, Google Ads, eShow, LiveChat, Meta for Business, Quickbooks Online, TextBox, QuickBooks Payments, Tizra, Mailchimp, Instagram, Google Maps, Docebo


Q. What level of support does Novi AMS offer?

Novi AMS offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum

Common Novi AMS comparisons

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